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International coordinator vs international customer service representative

The differences between international coordinators and international customer service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an international coordinator, becoming an international customer service representative takes usually requires 6-12 months. Additionally, an international coordinator has an average salary of $51,633, which is higher than the $31,752 average annual salary of an international customer service representative.

The top three skills for an international coordinator include logistics, customer service and medical care. The most important skills for an international customer service representative are logistics, order entry, and customer orders.

International coordinator vs international customer service representative overview

International CoordinatorInternational Customer Service Representative
Yearly salary$51,633$31,752
Hourly rate$24.82$15.27
Growth rate8%-4%
Number of jobs19,223185,293
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Average age4240
Years of experience412

What does an international coordinator do?

An International Coordinator is responsible for backing up a company's global trade and business operations by meeting the targets and fiscal aims. International Coordinators recognize clients' existing and future needs and effectively arrange and organize global business operations. They also develop strategies and plan international operations and work projects that need to be executed. Internal Coordinators are responsible for reconciling the company's financial documents and getting familiar with its details.

What does an international customer service representative do?

An international customer service representative usually communicates with an international client. Their work is to take calls and answer queries about a particular product or service. They promote keep track of shipments to ensure that they will be delivered on time. They act as a liaison between a particular company and its client. This position requires someone who is customer-oriented and has organizational and management skills.

International coordinator vs international customer service representative salary

International coordinators and international customer service representatives have different pay scales, as shown below.

International CoordinatorInternational Customer Service Representative
Average salary$51,633$31,752
Salary rangeBetween $33,000 And $78,000Between $24,000 And $40,000
Highest paying CityHartford, CTMinneapolis, MN
Highest paying stateConnecticutMinnesota
Best paying companyTrine UniversityValent BioSciences
Best paying industryHealth CareHealth Care

Differences between international coordinator and international customer service representative education

There are a few differences between an international coordinator and an international customer service representative in terms of educational background:

International CoordinatorInternational Customer Service Representative
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeStanford University-

International coordinator vs international customer service representative demographics

Here are the differences between international coordinators' and international customer service representatives' demographics:

International CoordinatorInternational Customer Service Representative
Average age4240
Gender ratioMale, 35.3% Female, 64.7%Male, 26.3% Female, 73.7%
Race ratioBlack or African American, 10.4% Unknown, 5.1% Hispanic or Latino, 12.3% Asian, 5.4% White, 66.3% American Indian and Alaska Native, 0.6%Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 25.9% Asian, 5.9% White, 51.6% American Indian and Alaska Native, 0.6%
LGBT Percentage12%7%

Differences between international coordinator and international customer service representative duties and responsibilities

International coordinator example responsibilities.

  • Manage company operations, interfacing with customers and vendors in Ireland, the UK and India.
  • Manage and assess vendor invoices relating to responsible shipments, LTL and FCL loads from start to finish.
  • Facilitate intake process for manage care admissions; streamline medicaid, medicare admissions to regional NY inpatient hospitals.
  • Coordinate shipments for export, dealing directly with international sales representatives, internal shipping department, freight forwarders and customs agencies.
  • Exercise complete autonomy selecting providers of international commerce services such as freight forwarders and customs brokers.
  • Follow up with A/R and A/P depts.
  • Show more

International customer service representative example responsibilities.

  • Manage international and industrial pest control equipment sales using AS400 ordering system for company.
  • Work with the RMA team to create credit memos for damage good's or any claims from the core customers.
  • Partner with logistics, quality control, manufacturing, and purchasing departments to ensure product availability.
  • Process return material requests and authorizations (RMA).
  • Handle all overseas and national logistics, inventory analysis, shipping documents and inside/outside direct customer sales for their textile division.
  • Demonstrate superb organizational and multitasking abilities
  • Show more

International coordinator vs international customer service representative skills

Common international coordinator skills
  • Logistics, 13%
  • Customer Service, 10%
  • Medical Care, 5%
  • Travel Arrangements, 5%
  • Forwarders, 4%
  • Freight Forwarders, 4%
Common international customer service representative skills
  • Logistics, 10%
  • Order Entry, 9%
  • Customer Orders, 6%
  • International Customer Service, 6%
  • Customer Inquiries, 6%
  • Forwarders, 5%

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