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The differences between junior account managers and customer account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a junior account manager, becoming a customer account representative takes usually requires 6-12 months. Additionally, a junior account manager has an average salary of $44,827, which is higher than the $36,138 average annual salary of a customer account representative.
The top three skills for a junior account manager include account management, powerpoint and client facing. The most important skills for a customer account representative are work ethic, inbound calls, and customer orders.
| Junior Account Manager | Customer Account Representative | |
| Yearly salary | $44,827 | $36,138 |
| Hourly rate | $21.55 | $17.37 |
| Growth rate | 5% | -4% |
| Number of jobs | 100,866 | 269,549 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 46% |
| Average age | 46 | 40 |
| Years of experience | 8 | 12 |
A junior account manager is an executive professional who provides ongoing sales support to existing customers as well as collaborates with sales teams to develop plans and pricing schemes. Junior account managers are required to inform new and existing customers about promotions, upgraded product lines, and other offers. They must notify their customers of unforeseen delivery delays and should facilitate suitable interventions. Junior account managers must also conduct sales research to identify new sales opportunities and maintain sales department records.
A customer account representative's role is to serve as the primary contact between a company and its clients. They typically reach out to existing and potential customers through calls and correspondence, answer inquiries, address issues and concerns, close sales by offering products and services, process payments, and ensure satisfaction to boost sales and improve client base. Furthermore, as an account representative, it is essential to maintain records of all transactions while adhering to the company's policies and regulations.
Junior account managers and customer account representatives have different pay scales, as shown below.
| Junior Account Manager | Customer Account Representative | |
| Average salary | $44,827 | $36,138 |
| Salary range | Between $31,000 And $63,000 | Between $27,000 And $46,000 |
| Highest paying City | Jersey City, NJ | San Ramon, CA |
| Highest paying state | Hawaii | Alaska |
| Best paying company | KPIT Technologies | Dairy Farmers of America |
| Best paying industry | Professional | Finance |
There are a few differences between a junior account manager and a customer account representative in terms of educational background:
| Junior Account Manager | Customer Account Representative | |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | University of Southern California | - |
Here are the differences between junior account managers' and customer account representatives' demographics:
| Junior Account Manager | Customer Account Representative | |
| Average age | 46 | 40 |
| Gender ratio | Male, 38.5% Female, 61.5% | Male, 46.2% Female, 53.8% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 12.1% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 6.5% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |