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The differences between lead support technicians and senior technologists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead support technician and a senior technologist. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $71,869 average annual salary of a senior technologist.
The top three skills for a lead support technician include database, customer service and customer satisfaction. The most important skills for a senior technologist are hand tools, SR, and computer system.
| Lead Support Technician | Senior Technologist | |
| Yearly salary | $95,420 | $71,869 |
| Hourly rate | $45.88 | $34.55 |
| Growth rate | 10% | 6% |
| Number of jobs | 115,952 | 47,089 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.
Senior technologists have varying roles and responsibilities. These include managing wireless networks for laptop computers and mobile devices and overseeing corporate websites, web services, and e-commerce. They are also in charge of implementing the company's firewall backup system, such as supporting the planning for electric grid reliability. Senior technologists are also responsible for providing technical support surveillance system setup and VOIP configuration. To be qualified for this position, you must have a bachelor's degree, customer service skills, and technical support skills.
Lead support technicians and senior technologists have different pay scales, as shown below.
| Lead Support Technician | Senior Technologist | |
| Average salary | $95,420 | $71,869 |
| Salary range | Between $64,000 And $140,000 | Between $42,000 And $122,000 |
| Highest paying City | San Francisco, CA | Richmond, CA |
| Highest paying state | New Jersey | California |
| Best paying company | ||
| Best paying industry | Technology | Technology |
There are a few differences between a lead support technician and a senior technologist in terms of educational background:
| Lead Support Technician | Senior Technologist | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Stanford University | Duke University |
Here are the differences between lead support technicians' and senior technologists' demographics:
| Lead Support Technician | Senior Technologist | |
| Average age | 42 | 43 |
| Gender ratio | Male, 81.1% Female, 18.9% | Male, 79.6% Female, 20.4% |
| Race ratio | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 10.2% Asian, 6.0% White, 73.8% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 8% |