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The differences between lead support technicians and software engineers-team lead can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a lead support technician, becoming a software engineer-team lead takes usually requires 2-4 years. Additionally, a software engineer-team lead has an average salary of $124,741, which is higher than the $95,420 average annual salary of a lead support technician.
The top three skills for a lead support technician include database, customer service and customer satisfaction. The most important skills for a software engineer-team lead are java, architecture, and software development.
| Lead Support Technician | Software Engineer-Team Lead | |
| Yearly salary | $95,420 | $124,741 |
| Hourly rate | $45.88 | $59.97 |
| Growth rate | 10% | 21% |
| Number of jobs | 115,952 | 334,028 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 71% |
| Average age | 42 | 39 |
| Years of experience | 2 | 4 |
Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.
A software engineer team lead manages a team through the entire process of software development. They analyze the project, identify errors, and conduct troubleshooting. They also ensure that all deadlines are met and that work is conducted efficiently. They must create weekly reports.
Lead support technicians and software engineers-team lead have different pay scales, as shown below.
| Lead Support Technician | Software Engineer-Team Lead | |
| Average salary | $95,420 | $124,741 |
| Salary range | Between $64,000 And $140,000 | Between $93,000 And $166,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Roku | |
| Best paying industry | Technology | Telecommunication |
There are a few differences between a lead support technician and a software engineer-team lead in terms of educational background:
| Lead Support Technician | Software Engineer-Team Lead | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 71% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Harvard University |
Here are the differences between lead support technicians' and software engineers-team lead' demographics:
| Lead Support Technician | Software Engineer-Team Lead | |
| Average age | 42 | 39 |
| Gender ratio | Male, 81.1% Female, 18.9% | Male, 81.2% Female, 18.8% |
| Race ratio | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.2% Asian, 30.0% White, 52.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |