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Lead support technician vs supply technician

The differences between lead support technicians and supply technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $36,280 average annual salary of a supply technician.

The top three skills for a lead support technician include database, customer service and customer satisfaction. The most important skills for a supply technician are customer service, patients, and inventory management.

Lead support technician vs supply technician overview

Lead Support TechnicianSupply Technician
Yearly salary$95,420$36,280
Hourly rate$45.88$17.44
Growth rate10%1%
Number of jobs115,95234,106
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 34%
Average age4238
Years of experience2-

What does a lead support technician do?

Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.

What does a supply technician do?

In a warehouse setting, a supply technician is responsible for handling all the incoming and outgoing products, ensuring accuracy in inventory and logistics. Most of the time, they are in charge of maintaining and keeping records, loading and unloading shipments and deliveries, verifying invoices, and processing documents. A supply technician often works under the supervision of a manager or supervisor, and it is essential to report any complicated issues that need to be resolved. Furthermore, one must adhere to the policies and regulations and maintain a safe environment for everyone.

Lead support technician vs supply technician salary

Lead support technicians and supply technicians have different pay scales, as shown below.

Lead Support TechnicianSupply Technician
Average salary$95,420$36,280
Salary rangeBetween $64,000 And $140,000Between $25,000 And $51,000
Highest paying CitySan Francisco, CALos Angeles, CA
Highest paying stateNew JerseyCalifornia
Best paying companyGoogleApplied Materials
Best paying industryTechnologyTechnology

Differences between lead support technician and supply technician education

There are a few differences between a lead support technician and a supply technician in terms of educational background:

Lead Support TechnicianSupply Technician
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 34%
Most common majorComputer ScienceBusiness
Most common collegeStanford University-

Lead support technician vs supply technician demographics

Here are the differences between lead support technicians' and supply technicians' demographics:

Lead Support TechnicianSupply Technician
Average age4238
Gender ratioMale, 81.1% Female, 18.9%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.7% Hispanic or Latino, 19.4% Asian, 7.2% White, 55.3% American Indian and Alaska Native, 1.0%
LGBT Percentage11%6%

Differences between lead support technician and supply technician duties and responsibilities

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Supply technician example responsibilities.

  • Manage the accountability of all battalion CTA, TDA, and MTOE equipment.
  • Manage appropriate disposal of expire pharmaceutical products in accordance with HAZMAT regulations.
  • Cataloge property, maintain property records and manage inventory using PBUSE system.
  • Perform and record daily testing of sterility of all autoclaves and Sterrad in the hospital.
  • Assist with the hazardous material (HAZMAT) team with classification, segregation and documentation of hazardous materials.
  • Operate automatic washer/decontamination unit, all autoclaves and the Sterrad sterilizer.
  • Show more

Lead support technician vs supply technician skills

Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%
Common supply technician skills
  • Customer Service, 13%
  • Patients, 12%
  • Inventory Management, 6%
  • Storage Management, 5%
  • DOD, 4%
  • Data Entry, 3%

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