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The differences between level senior support analysts and support leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a level senior support analyst and a support lead. Additionally, a level senior support analyst has an average salary of $120,480, which is higher than the $86,816 average annual salary of a support lead.
The top three skills for a level senior support analyst include level support, and . The most important skills for a support lead are customer service, cash management, and POS.
| Level Senior Support Analyst | Support Lead | |
| Yearly salary | $120,480 | $86,816 |
| Hourly rate | $57.92 | $41.74 |
| Growth rate | 10% | 10% |
| Number of jobs | 70,320 | 98,872 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 58% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Level senior support analysts and support leads have different pay scales, as shown below.
| Level Senior Support Analyst | Support Lead | |
| Average salary | $120,480 | $86,816 |
| Salary range | Between $91,000 And $157,000 | Between $63,000 And $118,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Apple |
| Best paying industry | - | - |
There are a few differences between a level senior support analyst and a support lead in terms of educational background:
| Level Senior Support Analyst | Support Lead | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 58% |
| Most common major | Liberal Arts | Business |
| Most common college | Northwestern University | Stanford University |
Here are the differences between level senior support analysts' and support leads' demographics:
| Level Senior Support Analyst | Support Lead | |
| Average age | 42 | 42 |
| Gender ratio | Male, 94.1% Female, 5.9% | Male, 52.3% Female, 47.7% |
| Race ratio | Black or African American, 8.8% Unknown, 5.0% Hispanic or Latino, 10.8% Asian, 11.2% White, 63.7% American Indian and Alaska Native, 0.4% | Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 14.6% White, 54.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |