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Liaison jobs in Cathedral City, CA

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  • Customer Liaison

    Pali Institute 3.4company rating

    Liaison job in Running Springs, CA

    The Customer Liaison is an hourly position whose primary responsibility is to provide adequate communication, customer service, and guidance to families and teachers whose students/Campers will be attending Pali Institute and Pali Adventures. The Customer Liaison will work closely with the Visiting School Supervisor during the school year and the Pali Adventures Camp Relationship Director for the summer to ensure Pali provides timely and consistent customer support. QUALIFICATIONS Strong interpersonal and communication skills. Administrative experience. Exceptional verbal and written communication skills, with a professional and friendly demeanor. Proficient on Mac computers and Microsoft suite Must be a positive team player with strong administration skills. Must demonstrate good judgment and decision-making ability. Must have initiative and be able to work with minimal supervision. Bilingual language skills in Spanish and English (preferred) Must be extremely organized. Demonstrates ongoing responsibility and commitment through good attendance and by being on time to work Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities effectively. The need to learn and evolve constantly. JOB REQUIREMENTS Report to the Visiting School Supervisor and Assistant Directors(school year) and to the Camp Relationship Director (summer). Answer phones and direct incoming calls with a high level of energy and professionalism Respond to all emails in a timely and professional manner Follows through on all customer issues. Distribute messages to the appropriate staff. Learn the ins and outs of CampDoc/CampMinder software Responsible for the presentation of a professional image. Discretion and respect for customer confidentiality. Handle logistical questions for districts, schools and families. Answer all CampDoc/CampMinder Family and teacher questions from phone and email, and ensure camper profiles are complete before arrival. Communicate pertinent medical information to Wellness Center staff. Effectively communicate any questions, problems or concerns to the Visiting Schools Supervisor/Camp Relationship Manager. Some weekends and Holidays may be required during the summer. Other duties as assigned by the Pali Directors/Camp Relationship Manager. Other tasks may be added as time allows that align with the strengths of the person hired. Compensation Full-time Position Pay: $17 - $20.00 DOE Medical/Vision/Dental Benefits, Paid Vacation, Sick Time
    $17-20 hourly 31d ago
  • Academic Liaison

    City of Loma Linda 3.7company rating

    Liaison job in Loma Linda, CA

    from 1/11/2026 to 1/11/2027 *** Job Summary: The Academic Liaison provides academic subject matter expertise and assists and/or leads specific academic-related projects. Performs other duties as needed. The hourly rate of pay will be determined commensurate with the candidate's qualifications and experience. Minimum $15.50/hr. Maximum $200.00/hr. Education and Experience: Bachelor's Degree required. Master's Degree preferred. Minimum four years of experience required. Knowledge and Skills: Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: None
    $42k-52k yearly est. Auto-Apply 25d ago
  • Hospital Liaison

    TCH Group, LLC 2.9company rating

    Liaison job in Temecula, CA

    Offering $16 - $23 per hour. The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge. Job Responsibilities: Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment Understand and communicate coverage criteria to case managers and patients as applicable Complete setup paperwork daily for all equipment delivered Assist with getting CMNs and chart notes as requested by center daily required for billin
    $16-23 hourly 16h ago
  • Hospital Liaison

    Carsonvalleyhealth

    Liaison job in Temecula, CA

    Offering $16 - $23 per hour. The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge. Job Responsibilities: Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment Understand and communicate coverage criteria to case managers and patients as applicable Complete setup paperwork daily for all equipment delivered Assist with getting CMNs and chart notes as requested by center daily required for billin
    $16-23 hourly 16h ago
  • Hospice Community Liaison

    Salus Hospice-Riverside 4.3company rating

    Liaison job in Temecula, CA

    Job Description Salus Homecare is a leading healthcare organization that provides Home Health, Hospice, Palliative, and Private Duty Care. Our Patients come first and our employees are our most important asset! Our team is in need of a Hospice Community Liaison for Riverside County! This role will primarily be in the field or working remotely from home which allows for flexibility as well as work/life balance! In this role you will be the face of our organization, we are looking for a highly polished and professional individual who thrives in sales and is eager to expand our business in Riverside County! We are looking for an individual who has built relationships in the community. Having referral sources in these areas is the key to success in this role. This is a Full-time opening! Benefits Include: - Medical/Dental/Vision - 401k - Vacation Accrual - Paid Sick Leave - Mileage reimbursement - Holiday Pay - Corporate Discounts for Entertainment, Travel, Dining, etc - Verizon Wireless discount Please Apply Today! Interviews are being scheduled this week! $90k- $110k per year
    $32k-47k yearly est. 18d ago
  • Community Health Worker

    St. Johns Community Health 3.5company rating

    Liaison job in Indio, CA

    As a Community Health Worker (CHW) at St. John's Community Health (SJCH), you will play a crucial role in promoting community health and well-being by engaging with residents through various outreach initiatives. This position involves building relationships within the community, providing health education, and supporting individuals in navigating the healthcare system. The CHW will work closely with healthcare providers at SJCH to address the unique needs of the community and enhance access to quality healthcare services. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Experience, and Knowledge High school diploma or equivalent (bachelor's degree in public health or related field preferred). Previous experience in community outreach or health education. Knowledge of Microsoft Office Suite, see computer skills below. Strong interpersonal and communication skills. Knowledge of community resources and healthcare services. Cultural competence and the ability to work effectively with diverse populations. Ability to work independently and collaboratively within a team. Bilingual English/Spanish (read, write, speak) preferred, not required, see language skills below. RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: Community Outreach: Conduct door-to-door outreach, phone banking, community events, and health fairs to identify and engage with community members. Establish and maintain strong relationships with local community organizations, leaders, and stakeholders. Collaborate with community partners to promote health programs and services. Health Education: Design and facilitate health education classes based on the needs of the community and referrals from healthcare providers. Provide information on preventive care, chronic disease management, nutrition, and other relevant health topics, including but not limited to interventions. Create and distribute educational materials to support health promotion efforts. Patient Advocacy: Assist community members in understanding and accessing healthcare services. Provide guidance on available resources and support services. Care Coordination: Collaborate with healthcare providers at SJCH to coordinate care plans for individuals with chronic conditions or complex health needs. Facilitate communication between patients, providers, and other healthcare team members. Track and report on the progress of care plans and interventions. Data Collection and Reporting: Maintain accurate records of outreach activities, community engagement, and health education sessions. Compile data on community health trends, needs, and challenges. Generate regular reports for internal evaluation and improvement. Event Coordination: Planned and executed health campaigns, community events, and health fairs with the goal of raising awareness and fostering engagement among residents. Stakeholder Engagement: Serve as a liaison between the community and the Chief Government Affairs and Community Relations Officer (CGACRO) and support the CGACRO as needed. Cultivate strong relationships with key stakeholders, including local healthcare providers, community organizations, and governmental agencies. Foster open lines of communication to ensure a collaborative and supportive environment. Attend government, community, and private interest group meetings to stay informed about key community issues. Produce briefing memos before community meetings and detailed reports after community meetings describing the discussions and key issues raised in various community forums. Maintain awareness of community affairs and issues, reporting to the CGACRO as needed. Coordinate office procedures, ensuring efficiency in routine tasks and correspondence. Manage telephone inquiries, responding promptly and professionally. St. John's Community Health is an Equal Employment Opportunity Employer
    $33k-45k yearly est. Auto-Apply 60d+ ago
  • Community Health Worker - Inland Empire

    Amity Foundation 3.9company rating

    Liaison job in Moreno Valley, CA

    Job DescriptionAmity Foundation, an internationally acclaimed Teaching, and Therapeutic Community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as a Community Health Worker. This groundbreaking opportunity will allow you to work with our prison and re-entry programs helping the community and will also enhance your training and experience in the field. About Amity:Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development implementation, and dissemination of information regarding community building. Remembrance, Resolution, Reconciliation, Restoration, Renewal About the Position: The Enhanced Care Management (ECM) Community Health Worker (CHW) is responsible for care coordination, improving health outcomes, enhancing satisfaction, and reducing unnecessary healthcare utilization. ECM is a comprehensive, student-centered approach to healthcare that aims to improve outcomes for high-need populations. This involves the coordination of medical, behavioral, and social services to address the full range of student needs, focusing on those with complex and chronic conditions. ECM programs are designed to optimize care delivery, reduce unnecessary hospitalizations, and improve the overall quality of life for students. The intention of our services is to help people who have not been able to get the needed help in terms of Housing, Mental Health, Substance Abuse treatment, and linkages to community resources to help minimize recidivism. The role of the ECM CHW is to help create a supportive network of services and resources for the client to prevent reincarceration and support long term permanent housing goals.What You Will Do: The CHW is a field-based member of the ECM Care Team who has lived experience in the ECM Students' community and serves as the bridge between the ECM Student and the healthcare system. Focuses support on ECM Students who are difficult to engage and/or who have cultural or linguistic barriers to care via field-based contacts including accompaniment to appointments. Assists the RN Care Manager, BH Care Manager, and Care Coordinator in panel management by performing delegated activities as assigned. Assists the ECM Care Team in engagement efforts of eligible ECM Students in the clinic and within the community. Assists Students in navigating the healthcare system and community resources. Follows up by phone and in person with eligible ECM Students and students enrolled in ECM. Helps Students successfully participate in their medical and/or behavioral health care by overcoming barriers to care and sharing information on barriers with the multi-disciplinary team and providers. Engages with Students, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as Motivational Interviewing) and promotes collaboration between the student and their medical/behavioral team. Collaborates on Student care issues with other ECM Care Team Members, participating in weekly systematic case reviews and ad hoc case reviews, and consults with Registered Nurse Care Manager and/or the Behavioral Health Care Manager before taking any action that is clinical in nature. Accompanies ECM Student to office visits, as needed, and in the most easily accessible setting, within IEHP guidelines. Engages Students in the hospital through in-person visits when able. Engages those eligible but not yet enrolled, as well as those currently enrolled in ECM, to re-engage for follow-up after discharge. Distributes health promotion materials. Assists with scheduling Students with other ECM Care Team members as appropriate. Connects ECM Students to other social services and supports they may need. Advocates on behalf of the Students with healthcare professionals. Monitors treatment adherence (including medication and Shared Care Plan goals). What You Will Bring: Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization. Knowledge of contract parameters, objectives, milestones, and other deliverables. Knowledge of contracting process and associated local, state, federal and other regulations. Ability to integrate budgetary and service utilization data, forecast expenditures, and respond to ensure both effective provider utilization and budget compliance. Ability to multi-task, identify problems, provide recommendations to management teams, and implement any applicable systems. Ability to work constructively with diverse people and with parties that may have divergent perspectives and interests. Ability to clearly express concepts and direction, both orally and in writing, and to prepare complex reports, policies, and procedures. Understand and appropriately apply Amity policies and procedures and adhere to agency-wide practices and regulations. Strong oral and written communication skills. Proficient with software such as Microsoft Office Suite (Word, Excel. Email, Internet, etc.). What we Bring: Medical, Dental, Vision. Paid vacation, sick time, & holidays. 401K, HSA, & Life insurance programs. Organization committed to community action. Community oriented workplace.
    $44k-65k yearly est. 26d ago
  • Patient Liaison Supervisor

    Lifekind Health

    Liaison job in San Jacinto, CA

    Job Description Patient Liaison Supervisor Department: Patient Liaisons Reports To: Director of Behavioral Health Type: Full-Time Schedule: Monday - Friday (8:00am - 5:00pm) Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Our Story Our mission is to bring care that's whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription. At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at *********************** Overview We're looking for an experienced Patient Liaison Supervisor (PLS) to lead our team of Patient Liaisons in a dynamic, transdisciplinary chronic care pain management clinic. This is a hands-on leadership role focused on improving patient experience, reducing disenrollment rates, and ensuring our clinics remain leaders in patient-centered chronic pain care. Key Responsibilities Team Leadership: Oversee, mentor, and support a team of Patient Liaisons. Set expectations for performance, provide regular feedback, and foster a collaborative, supportive environment. Patient Experience: Work closely with Liaisons to identify pain points in the patient journey and implement improvements. Champion initiatives that make the clinic experience seamless and welcoming for every patient. Disenrollment Reduction: Analyze reasons for patient disenrollment and develop targeted strategies with Liaisons and clinic leadership to address root causes. Regularly track and report on disenrollment metrics. Data-Driven Management: Supervise the collection, analysis, and reporting of patient experience and satisfaction data. Translate findings into actionable plans for the team on a monthly cadence. Collaboration: Serve as a bridge between Liaisons, clinicians, administrative staff, flow coordinators, and leadership. Ensure open communication across the clinic to support holistic, coordinated care. Continuous Improvement: Stay current on best practices in chronic care and patient engagement. Lead ongoing training and professional development for the Liaison team. Advocacy: Be a visible, accessible advocate for patients-ensuring their voices are heard and needs met throughout their care. Process Standardization and SOP Creation: SOP Creation - Develop and implement standardized processes (SOPs) for scheduling, surveys, and patient follow-up to ensure consistency across sites. Qualifications Bachelor's degree required; Master's degree in healthcare administration, social work, nursing, or related field strongly preferred. 3+ years' experience in patient advocacy, case management, or healthcare operations, with at least 1 year in a supervisory or leadership role. Experience working in chronic care, pain management, or a transdisciplinary clinical setting is highly desirable. Strong data literacy; able to interpret, present, and act on patient experience metrics. Excellent communication and interpersonal skills. Comfortable working with diverse populations and multidisciplinary teams. Demonstrated ability to drive operational change and improve patient satisfaction. Compassionate, proactive, and solutions-oriented.
    $36k-47k yearly est. 17d ago
  • Outreach Specialist

    Reach Out West End 3.3company rating

    Liaison job in Yucca Valley, CA

    Reach Out has been serving the Inland Region of Southern California for 52 years, underpinning a deep well of experience in community cohesiveness and organizing, and empowering communities to make transformational change on social justice issues. When needed, our aim is to be an effective, positive disruptor of the status quo. Our core work of strengthening communities takes many forms, from direct services to youth and families, to deep root cause work in building the health and quality of life of our region We re looking for an Outreach Specialist who will be responsible for developing networks among individuals, groups, organizations, and agencies through policy community-based approaches. This position is required to provide on-site services and/or outreach interventions in diverse, lower socioeconomic areas at various times of the day and evening. Essential Functions · Community outreach, conduct presentations, community involvement and participation on key committees, organizations, collaboratives in the Inland Empire. · Establish partnerships with local agencies and neighboring cities, communities, businesses and agencies. · Work within contract/funding source guidelines/requirements. · Partner with program staff/volunteers and interns as needed. · Collect data and enter outreach outcome statistics. · Cross-department collaboration, training and support. · Create and maintain a creative, positive, sustainable, and supportive work environment. · Ensures the adequacy of information delivered to the community and the provision of high quality, culturally sensitive referrals. · Displays sensitivity to the service populations cultural and socioeconomics characteristics. · Performs work in a safe manner at all times and abide by safety practices. · Performs other duties as assigned. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Experience · A minimum of five years of community engagement experience. Licenses and Certifications · Valid California Driver's License is required. · Must maintain insurance on vehicle. Vaccination is required by the first day of work and Reach Out will consider accommodations for disability- and religious-based reasons. Additional Qualifications To perform this job successfully, an individual should have the following general knowledge · Experience conducting outreach to culturally diverse communities. · Experience in work within substance use prevention, nutrition, community safety, etc. · Ability to work a flexible schedule including some evenings, if needed. · Sound organizational and time management skills to manage high and varied activity level. · Ability to be an excellent representative of the agency to the community. · Excellent written and verbal communication skills. · Excellent organizational skills and an ability to manage and prioritize duties are necessary to be successful in this position. · Ability to effectively and successfully interact with individuals from diverse socio-economic/ethnic groups. · Proactive, flexible, creative, and enthusiastic attitude. · Ability to make sound judgments and follow and give complex directions. · Ability to work with diverse groups of stakeholders, including parents, children, and community officials. · Fluent English/Spanish preferred. Reach Out is an Equal Opportunity / Affirmative Action Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, pregnancy, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristic protected under applicable federal, state or local law.
    $34k-45k yearly est. 60d+ ago
  • Service Coordinator

    Maxim Crane 4.1company rating

    Liaison job in Perris, CA

    Purpose Assists the Service Manager thoroughly document all aspects of work performed on company owned and operated equipment and vehicles. Duties and Responsibilities Orders, tracks, and receives parts for crane repairs and maintenance. Labels and stages parts and materials for repairs and maintenance once received at the branch. Orders shop supplies and PPE for mechanics and technicians. Communicates with vendors via phone and email regarding shipments and orders. Opens and maintains work-orders and purchase-orders in RentalMan and OnBase systems. Assists the Service Manager with all aspects of service department - including communicating schedules with mechanics and technicians, ensuring paperwork is complete and accurate for work orders and machine documentation, and maintaining vendor and crane files. Completes weekly inventory cycle counts and assists with an annual audit in warehouse to maintain accuracy in ordering, receiving, usage and adjustments to inventory. Helps maintain warehouse order and cleanliness. Collects timesheets and billing tickets from mechanics and technicians and check for accuracy before submitting to payroll and billing departments. Performs other duties as assigned or required. Requirements Education: High School Diploma or GED Experience: 1+ years' experience in parts and service in a similar industry such as equipment rental, auto parts service, etc. 1+ years' experience using a CMMS system Skills/Knowledge: Advanced organizational, time management, and communication skill Moderate computer skills and knowledge of CMMS systems Moderate ability to build strategic working relationships Advanced problem-solving skills and attention to details Moderate level ability to read, comprehend, and create instructions, short correspondence and memos. Moderate level ability to present information in one-on-one and small group situations to other employees. Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.
    $38k-51k yearly est. 16h ago
  • Comprehensive Perinatal Health Worker

    DAP Health 4.0company rating

    Liaison job in Desert Hot Springs, CA

    At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Comprehensive Perinatal Health Worker (CPHW) provides orientation and education to DAP Health perinatal patients as part of the Comprehensive Perinatal Services Program (CPSP). The CPHW will maintain in contact with patients from the start of their prenatal care through the postpartum period. The CPHW will conduct orientations; initial and ongoing assessments in health education, nutrition, and psychosocial; care plan development; health education follow-ups; and referrals to the community. The CPHW is part of the interdisciplinary care team that includes the clinician, nurse, medical assistant, registered dietitian, and referral care coordinator. Supervisory Responsibilities: None Essential Duties/Responsibilities Provide orientation and basic health education to perinatal patients as outlined in the CPSP Provider Manual, Steps to Take (STT) Binder and Protocols Utilize motivational interviewing to conduct prenatal and medical histories and CPSP health education, psychosocial, and nutrition assessments (initial/trimester/postpartum) Develop individualized care plans and provide support and basic health education based on assessments. Modify the care plan as the patient's condition changes, and develop interventions as needed Provide community referrals to WIC, dental, counseling services, family planning, and/or other community resources based on patient needs Refer patients for nutritional education and psychosocial services in coordination with clinician Provide basic health education using CPSP STT handouts and approved material on topics such as infant care, breast feeding, family planning, etc. Do pre-visit planning by reviewing patients' electronic health record to review care plan, confirm reason for visit, and ensure all material is available to ensure a smooth patient flow through the clinic Document all services provided accurately and in a timely manner per established workflows Collaborate with other pertinent departments (i.e. Behavioral Health, Pediatrics, Dental and Family Practice) to connect patients to other services throughout their care and after postpartum Work with other staff to ensure discharge and delivery records for patients and new-born are obtained to resolve pregnancy episodes in the EHR In collaboration with CPSP Lead and local clinic leadership, plan and execute group education such as baby showers and follow established curriculum Document all UDS prenatal data and keep data up to date throughout the pregnancy and postpartum period Utilize established reporting tools to manage case load, utilization of services, and interventions Work toward meeting program performance indicators Maintain all health education materials and resources. Communicate with CPSP Program Lead to order materials as needed and to evaluate the implementation of new materials and resources Participate in and attend all meetings as requested, such as team program meetings, clinic/department meetings, huddles, and trainings Follow scope-specific, program, and DAP Health guidelines, policies, procedures, and protocols for patient care and service quality Perform other duties as assigned Required Skills/Abilities * Excellent verbal and written communication skills * Computer skills are essential * Excellent interpersonal and intrapersonal skills * Knowledge of principles, methods, and materials used in community health/education * Group facilitation and organizational skills * Ability to relate to and work with persons of all ages, social, and ethnic backgrounds * Strong customer service skills * Must be organized and detail orientated Education and Experience * Knowledge of the Comprehensive Perinatal Services Program (CPSP) services. Have aCPSP Steps to Take Training Certificate preferred * One year providing CPSP services or conducting patient-centered education * One year working in maternal and child health. 2 years preferred * Bilingual (English and Spanish/Arabic) preferred * Medical Assistant Certificate preferred * Two years working in a community health setting preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * This position is on-site at a DAP Health clinic location * Able to lift/move up to 40 pounds, move from place to place, and stand for long periods of time * Requires current and valid driver's license and current personal auto insurance * Able to travel to DAP Health locations throughout San Diego and the Coachella Valley
    $36k-48k yearly est. 16d ago
  • Certified Community Health Worker (CHW)

    MCM & Associates 4.5company rating

    Liaison job in Hemet, CA

    Reliance Hospice and Palliative Care is currently looking for a Full-Time Community Health Worker to report on our Corona office and support our patients around the Hemet area. This is a Monday to Friday job with an hourly pay of $25 and up, depending on experience. Bilingual in Spanish preferred. Under the general supervision of Program Lead, the Community Health Worker is responsible for working effectively with and as part of the multidisciplinary team to support Members in improving their whole health. Plans and coordinates outreach and engagement activities, which are primarily field based. The Community Health Worker is a collaborative member of the Enhanced Care Management (ECM) team, which includes members, families, and other professionals. DUTIES & RESPONSIBILITIES Support patient care by coordinating quality metrics, completing assessments, conducting outreach, and assisting with scheduling and follow-ups. Engage and assist Population Health Program Members in navigating healthcare systems and overcoming barriers to medical and behavioral health care. Collaborate with the care team to ensure a holistic, patient-centered approach through active follow-up and communication. Connect Members with external resources, social services, and distribute health promotion materials. Provide case management support, advocacy, and perform other duties as assigned. MINIMUM QUALIFICATIONS Community Health Worker (CHW) Certification, or a minimum of 2 years of experience as a CHW, Promotora, or Health Navigator, or 2 years of experience working in community outreach, customer service, or within a medical, Behavioral Health or substance use disorder program. Current (and must maintain) California Driver's license. Proven skills in problem-solving complex systems, working independently, and using electronic medical records and computer systems. Strong organizational abilities, including prioritizing workflow, accurate data entry, and recording patient vital signs. Excellent communication skills and willingness to travel within Riverside County for patient and event support.
    $25 hourly 59d ago
  • Mission Support Coordinator

    Joint Research and Development, LLC

    Liaison job in Twentynine Palms, CA

    Job Description JRAD is seeking candidates for Mission Support Coordinators responsible for managing and supporting the full lifecycle of mission planning and coordination activities. This role ensures seamless integration between training assets, operational units, and support agencies. The Mission Coordinator will develop mission materials, provide scenario support, and facilitate pre- and post-mission operations. Roles/Responsibilities: Develop, produce, and continually update written, photographic, audio, video, and mixed-media training aids and materials for mission planning. Familiarize users with range capabilities, assets, and operational procedures through detailed debriefings. Support planning and coordination for agencies participating in or supporting training operations. Attend pre-mission conferences for users and support groups. Coordinate training system assets. Communicate daily with aviation units, air control units, airspace/air traffic control agencies, and training system facilities to ensure necessary coordination. Maintain computer databases of range utilization and prepare reports on range availability, scheduling, and utilization. Develop and deliver capability, operation, and requirement briefings to military and government agencies, including VIP presentations. Provide equipment operator training to on-site personnel for the use of display consoles. Conduct equipment demonstrations for authorized personnel. Assist users in developing training scenarios and coordinating fleet exercises. Implement and administer an effective, rapid, and comprehensive method of distributing mission scenarios and updates. Provide feedback on mission results and deliver post-mission debriefings. Required Skills and Education: Typically requires 5 years of related experience in mission coordination, training systems, or operational support roles. Experience working with the military, government agencies, or training environments is highly preferred. Security Clearance: ● Secret with the ability to obtain TS When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
    $38k-55k yearly est. 22d ago
  • Service Coordinator- Vista Del Sol

    Liberty Military Housing

    Liaison job in Twentynine Palms, CA

    Liberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families. We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing. Responsibilities A Day in the Life of a Service Coordinator: As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards Your Responsibilities include, but not limited to: Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections. Assist with the ordering and scheduling of vendor services. Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines. Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner. Provide residents with any charges related to move out/final inspection results. Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.). Generate work orders for make readies and other maintenance service requests. Assist with the closing of work orders/tickets once work is completed. Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices. Resident follow-ups after services are rendered/completed. Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction. Address and follow up on customer service concerns from Satisfacts survey. Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.). Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems). Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.). Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards. Operate a company or personal vehicle to travel to various locations for work purposes. Qualifications What You Need for Success: 1-2 years' experience in residential property management or customer service role preferred. Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred. Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan). Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction. Strong service and interpersonal skills. Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved. Must possess a positive and professional demeanor in all interactions, under all circumstances. Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart. Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required. Knowledge of OSHA laws and regulations. Ability to travel to other regional locations for work, training, meetings and other work-related activities. May require use of a personal/company vehicle or electrical cart. Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. What We Provide You: Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following: Medical/Dental/Vision Insurance* Life and AD&D Insurance 401k Retirement Plan w/company match Employee Stock Ownership plan Incentive Bonus Program 10 Paid holidays per year 40 hours Paid Sick Leave per year** 80 hours Paid Vacation per year** * Medical/Dental/Vision insurance eligible after 30 days of full-time employment. **Vacation and sick time are based on the employee's hire date. Pay Range: $20.00-22.50 Hourly
    $20-22.5 hourly Auto-Apply 4d ago
  • Emergency Services Coordinator

    Soboba Casino 4.1company rating

    Liaison job in San Jacinto, CA

    Under general supervision, The Emergency Services Coordinator plans, develops, and coordinates multi-hazard emergency response and recovery activities in support of the Soboba Band of Luiseno Indians; and performs other related duties as required. This position may be assigned a variety of functions related to emergency services planning and development, resource identification, interagency response coordination, incident assessment, and public education. DUTIES AND RESPONISBILITIES Although other duties may be assigned, the essential duties include the following: * Plan, develop, and coordinate response to multi-hazard emergency or disaster conditions involving earthquakes, major fire/wildfires, hazardous materials, nuclear incidents, pandemics, imminent/actual flooding, imminent/actual dam failures, and transportation networks. * Develop and maintain program elements of the Tribe's Multi-Jurisdictional Hazard Mitigation Plan and associated functional annexes in accordance with federal and state requirements; review and evaluate tribal, local, state, and federal laws and regulations as they relate to disaster and emergency response program elements. Research, analyze, and develop emergency preparedness procedures and resources for all areas of the Soboba Indian Reservation. * Coordinate with and provide assistance in developing emergency response plans; confer with various public and private agencies and officials in identifying human and material resource needs and in formulating plans for resource mobilization during an emergency; participate in the management and support of designated Emergency Committees. * Plan, maintain, and coordinate the activation of Emergency Operations Center facilities and equipment; conduct tests of telecommunications, radiological, and other emergency operations equipment. * Design and conduct emergency management exercises; provide instruction and guidance at emergency management exercise and assist event participants; evaluate effectiveness and efficiency of exercise and event responses. * Compile documentation used for preparation of detailed reports and applications to state and federal emergency management agencies for reimbursement and financial assistance needed to recover from declared disasters; coordinate and provide support to fire and public safety response teams. * Receive training in specialized technical fields; develop and conduct in-service programs for emergency response personnel and present public education demonstrations in areas of expertise and/or certification; compile or prepare instructional materials training and public education. * May coordinate fixed asset design, purchase, and installation; may assist in providing information in the development of a division budget and inventory control. * Assist with Soboba Community Emergency Response Team (CERT) * Actively participate in activities directed by the Soboba Tribal Emergency and provide regular reports as to the status of emergency services. REQUIRED: * Possession of a bachelor's degree from an accredited college or university, preferably with major coursework in emergency management, public or business administration, environmental sciences, communications, urban studies, or a closely related field. (Additional qualifying experience may be substituted for the required education on a basis of one year of full-time experience equaling 30 semester or 45 quarter units of education.) * One year of full-time experience in an emergency management environment, which included primary responsibility for program coordination, project management, or planning, analyzing, and recommending solutions for emergency and disaster preparedness, response and recovery. * Familiarity with Federal Emergency Management Agency (FEMA) * Familiarity with National Incident Management System (NIMS) and Incident Command Systems (OCS). Preferred Qualifications: * Designation as a Certified Emergency Manager (CEM) * Basic First Aid (obtain within first 90 days of employment) * CPR (obtain within the first 90 days of employment) QUALIFICATIONS: Knowledge of: The principles of planning, developing, and coordinating emergency management services; the techniques of emergency response and recovery; interrelationships, responsibilities, goals, and functions of tribal, local, state, and federal government in planning and implementing emergency management services; emergency communications and computer systems/applications; techniques of training and public speaking; public relations. Ability to: Anticipate, analyze, and evaluate potential disaster problems; understand and apply tribal, local, state, and federal rules, regulations, and directives governing disaster/emergency preparedness; establish and maintain effective working relationships with a variety of agencies, organizations, and individuals; elicit the cooperation and support of tribal, county and city personnel, and volunteers; prepare comprehensive reports and plans involving detail and coordination; communicate effectively in verbal and written form. * All applicants are required to complete the pre-screen Background Clearance and Drug Testing. * Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg. PHYSICAL REQUIREMENTS: * Job is rated for light work exerting 20 pounds of force occasionally. Ability to confidently work in an office related environment as well as in a field related environment. Miscellaneous: * This position is required to work nontraditional business hours as needed during emergencies and any other unplanned business interruption.
    $44k-56k yearly est. 23d ago
  • Service BDC Coordinator

    Moss Bros 4.3company rating

    Liaison job in Moreno Valley, CA

    With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today! Benefits Medical, Dental, and Vision Insurance Life Insurance 401(k) Plan Free Strayer University College Courses to Earn a 4-Year Degree Paid Vacation Paid Training Paid Sick Leave Employee Vehicle Purchase Program Starting pay for this position is $18.00 hourly Responsibilities Answer customer calls and establish follows-up with Service appointments Respond quickly to internet, phone and live chat inquiries using email, scripts and templates Provide customers with initial product information and direct them to the appropriate dealership resources Follow up with leads that are not ready to make an appointment or no-show Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $18 hourly Auto-Apply 8d ago
  • Customer Liaison

    Pali Institute 3.4company rating

    Liaison job in Running Springs, CA

    Job Description The Customer Liaison is an hourly position whose primary responsibility is to provide adequate communication, customer service, and guidance to families and teachers whose students/Campers will be attending Pali Institute and Pali Adventures. The Customer Liaison will work closely with the Visiting School Supervisor during the school year and the Pali Adventures Camp Relationship Director for the summer to ensure Pali provides timely and consistent customer support. QUALIFICATIONS Strong interpersonal and communication skills. Administrative experience. Exceptional verbal and written communication skills, with a professional and friendly demeanor. Proficient on Mac computers and Microsoft suite Must be a positive team player with strong administration skills. Must demonstrate good judgment and decision-making ability. Must have initiative and be able to work with minimal supervision. Bilingual language skills in Spanish and English (preferred) Must be extremely organized. Demonstrates ongoing responsibility and commitment through good attendance and by being on time to work Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities effectively. The need to learn and evolve constantly. JOB REQUIREMENTS Report to the Visiting School Supervisor and Assistant Directors(school year) and to the Camp Relationship Director (summer). Answer phones and direct incoming calls with a high level of energy and professionalism Respond to all emails in a timely and professional manner Follows through on all customer issues. Distribute messages to the appropriate staff. Learn the ins and outs of CampDoc/CampMinder software Responsible for the presentation of a professional image. Discretion and respect for customer confidentiality. Handle logistical questions for districts, schools and families. Answer all CampDoc/CampMinder Family and teacher questions from phone and email, and ensure camper profiles are complete before arrival. Communicate pertinent medical information to Wellness Center staff. Effectively communicate any questions, problems or concerns to the Visiting Schools Supervisor/Camp Relationship Manager. Some weekends and Holidays may be required during the summer. Other duties as assigned by the Pali Directors/Camp Relationship Manager. Other tasks may be added as time allows that align with the strengths of the person hired. Compensation Full-time Position Pay: $17 - $20.00 DOE Medical/Vision/Dental Benefits, Paid Vacation, Sick Time
    $17-20 hourly 30d ago
  • Community Health Worker

    St. Johns Community Health 3.5company rating

    Liaison job in Indio, CA

    Job Description As a Community Health Worker (CHW) at St. John's Community Health (SJCH), you will play a crucial role in promoting community health and well-being by engaging with residents through various outreach initiatives. This position involves building relationships within the community, providing health education, and supporting individuals in navigating the healthcare system. The CHW will work closely with healthcare providers at SJCH to address the unique needs of the community and enhance access to quality healthcare services. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Experience, and Knowledge High school diploma or equivalent (bachelor's degree in public health or related field preferred). Previous experience in community outreach or health education. Knowledge of Microsoft Office Suite, see computer skills below. Strong interpersonal and communication skills. Knowledge of community resources and healthcare services. Cultural competence and the ability to work effectively with diverse populations. Ability to work independently and collaboratively within a team. Bilingual English/Spanish (read, write, speak) preferred, not required, see language skills below. RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: Community Outreach: Conduct door-to-door outreach, phone banking, community events, and health fairs to identify and engage with community members. Establish and maintain strong relationships with local community organizations, leaders, and stakeholders. Collaborate with community partners to promote health programs and services. Health Education: Design and facilitate health education classes based on the needs of the community and referrals from healthcare providers. Provide information on preventive care, chronic disease management, nutrition, and other relevant health topics, including but not limited to interventions. Create and distribute educational materials to support health promotion efforts. Patient Advocacy: Assist community members in understanding and accessing healthcare services. Provide guidance on available resources and support services. Care Coordination: Collaborate with healthcare providers at SJCH to coordinate care plans for individuals with chronic conditions or complex health needs. Facilitate communication between patients, providers, and other healthcare team members. Track and report on the progress of care plans and interventions. Data Collection and Reporting: Maintain accurate records of outreach activities, community engagement, and health education sessions. Compile data on community health trends, needs, and challenges. Generate regular reports for internal evaluation and improvement. Event Coordination: Planned and executed health campaigns, community events, and health fairs with the goal of raising awareness and fostering engagement among residents. Stakeholder Engagement: Serve as a liaison between the community and the Chief Government Affairs and Community Relations Officer (CGACRO) and support the CGACRO as needed. Cultivate strong relationships with key stakeholders, including local healthcare providers, community organizations, and governmental agencies. Foster open lines of communication to ensure a collaborative and supportive environment. Attend government, community, and private interest group meetings to stay informed about key community issues. Produce briefing memos before community meetings and detailed reports after community meetings describing the discussions and key issues raised in various community forums. Maintain awareness of community affairs and issues, reporting to the CGACRO as needed. Coordinate office procedures, ensuring efficiency in routine tasks and correspondence. Manage telephone inquiries, responding promptly and professionally. St. John's Community Health is an Equal Employment Opportunity Employer
    $33k-45k yearly est. 28d ago
  • Community Health Worker-Grant

    City of Loma Linda 3.7company rating

    Liaison job in Loma Linda, CA

    Medical Center: Community Health Development (Full-Time, Day Shift) - Job Summary: The Community Health Worker is responsible for helping patients and their families navigate and access community services, access health care services, and adopt healthy behaviors. Supports providers and the care management teams through an integrated approach to case management and community outreach. Provides social support and informal counseling, as well as advocate for individuals and community health needs. Assists clinical personnel with community outreach, such as home visits, assists with health assessments, and involvement in various clinical-community intervention activities will be required when assigned. Performs other duties as needed. Education and Experience: One year of experience working in a community based setting preferred. Knowledge and Skills: Experience working in a multi-cultural setting. Knowledgeable about community resources appropriate to needs of patients/families and provide referrals for services to community agencies as appropriate. Knowledge of basic medical terminology preferred. Able to keyboard 35 wpm. Able to read; write legibly; speak in English and Spanish fluently with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office and patient care equipment required for the position; perform required patient care activities related to the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Valid Driver's License required at time of hire. Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred.
    $43k-57k yearly est. Auto-Apply 5d ago
  • Community Health Worker

    DAP Health 4.0company rating

    Liaison job in Coachella, CA

    At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary: Participate as an active dedicated member in the Behavioral Health Integration and Complex Care Initiative (BHICCI) focusing on populations with complex needs. Assist in integration of whole-person care and patient navigation throughout the healthcare system. Be proactive in the integration of Behavioral Health services into the Primary Care setting. Responsible for navigating the essential components of Health Services in the patient's home and community for the patient as needed. Is responsible to be a liaison between the Patient, Primary Care/Specialty Providers, Behavioral Health Providers and community resources. Is responsible for updates in scheduling follow-up appointments and assisting patients in navigating care between Behavioral Health, Primary Care and Specialty appointments. Responsible for integrating clinical and community-based settings to help patients achieve optimal health and well-being while encouraging appropriate utilization of outpatient and inpatient services. Upholds the importance of providing culturally appropriate interventions (religion, poverty, relationship status, education language, etc., crucial components to consider) and deliver these in a sensitive manner that upholds person's dignity. Supervisory Responsibilities: N/A Essential Duties and Responsibilities: Clinical Functions: Understands and assists as needed with maintaining current information in the EHS, Reporting Registry and i2i referral tracking systems. Follows all program protocols, maintains personal and patient safety, and documents in an accurate and timely manner. Ensures appropriate releases of information are obtained to facilitate record sharing between providers and facilities. Establishes a trusting and open relationship with complex patients empaneled to the BHICCI program. Primarily interacts with patients in the community and their homes. Conducts a baseline needs assessment and works with the patient and medical home team to create a comprehensive care plan. Motivates and activates the patient to set and achieve personal goals. Communicates those goals and progress on those goals to referring providers. Adjusts care plan and goals as necessary to achieve optimal health and wellbeing. Provides health education and counseling around disease management, medication adherence, mental health, addiction, and self-care. Supports the patient's understanding of diagnostic and therapeutic plans. Performs medication reviews in the patient homes and informs the clinical team of medication dosing/timing discrepancies. Encourages medication adherence and facilitates communication with the care team around medication concerns. Enhances patient's health literacy and ability to self-manage and cope with physical disease, addiction, or mental illness. Assists patient with navigating the medical, social service, and behavioral health systems. Facilitates timely referrals to quality service providers and accompanies patients to those appointments as necessary. Assists Medical Case Workers, social workers, and community-based social service personnel in addressing "social determinants of health" for patients. Such activities include assisting the patient in obtaining housing, financial assistance, legal support, and social support. Accompanies the patient to critical medical and social service appointments and ensures that the patient's needs and context are fully understood by service providers. Ensures that the patient understands the treatment or service recommendations and assists the patient in following through on those recommendations. Assists the patient around "transitions of care" as patient transfers from one care setting to another. Conducts home visits within 72 hours of emergency room visits or hospitalizations to assess patient status and ensure appropriate follow up with clinicians. Advocates for patient within clinic and community-based settings to help patient achieve health and life goals Helps team to build organizational relationships with community-based organizations. Develops relationships with health care team members, resources providers, and patient's families. Participates in the systematic population/caseload review and works with other members of the Care Management Team to facilitate health care, promote patient health and comfort, and support patients while they learn to self-navigate. Provides quality care to patients of Dap Health, within the scope of practice outlined by state or federal law. Delivers care in accordance with established standard of care and accepted community standards. Understands the organizations commitment to provide high quality integrated patient care. Promotes a patient centered environment. Actively participates in all mandatory program trainings as well as regularly scheduled department meetings. Administrative Functions: Coordinates length and frequency of patient sessions. Contact patient for appointment scheduling. Confirm appointment in advance with patient. Monitor patient compliance and report to patient care team. Attempt to reschedule 'Cancellations'. Schedule follow-up appointments according to Care Team, Provider and Patients' agreement Maintain a medical record for each BHICCI patient. Records shall be complete, orderly, up to date, and correctly filed Track BHICCI patient population data in the medical record and assists in duplication of the data in the registry. Obtain appropriate confidentiality release from patient when warranted. Obtain records of previous mental/behavioral health treatment as requested by providers. Verify signatures and dates on all forms in the medical record. Qualifications: Minimum Qualifications (Education and Experience): * Education: Minimum high school education. Preferred College Units or Degree in Psychology, Sociology or related field. * Certified Medical Assistant Preferred. * Experience in working with medically and social complex individuals is preferred. * Experience: Previous experience in the medical field and /or, in the Behavioral Health /Mental Health field is preferred. * Preferred: An understanding of Behavioral Health as associated with Chronic Medical Diseases. * Preferred: An understanding of the Biological and Physiological nature of Mental Illness Diseases. * An understanding of, or ability to learn, Insurance and basic Medical terminology * All staff that is presently working within a clinic is required to have a Current and Valid CPR and First Aide certification on file with the Human Resources Department. This is for clinical and administrative staff. This new license requirement is mandatory for continued employment, CPR and First Aide certification must be obtained through the American Heart Association. Internet certificates do not comply and for this reason are not valid. Knowledge, Skills and Abilities: * Excellent oral and written communication skills. * Effective interpersonal skills with an ability to demonstrate compassion and cooperation in all situations. * Desire for continuing to nurture education be it formal or informal. * Ability to remain calm and rational in difficult or stressful situations * Bilingual in English/Spanish preferred * Excellent organizational skills * Accuracy is essential, close attention to detail, neatness is a priority * Ability to use office equipment i.e. copier and fax machine * Ability to multi-task, work independently, accurately, and with minimum supervision * Ability to use computer, copier, fax, assist administrative personnel as necessary
    $35k-48k yearly est. 16d ago

Learn more about liaison jobs

How much does a liaison earn in Cathedral City, CA?

The average liaison in Cathedral City, CA earns between $31,000 and $124,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Cathedral City, CA

$62,000
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