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Management consultant vs customer relationship management consultant

The differences between management consultants and customer relationship management consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a management consultant, becoming a customer relationship management consultant takes usually requires 4-6 years. Additionally, a management consultant has an average salary of $99,360, which is higher than the $97,795 average annual salary of a customer relationship management consultant.

The top three skills for a management consultant include healthcare, project management and portfolio. The most important skills for a customer relationship management consultant are power bi, azure, and salesforce.

Management consultant vs customer relationship management consultant overview

Management ConsultantCustomer Relationship Management Consultant
Yearly salary$99,360$97,795
Hourly rate$47.77$47.02
Growth rate11%9%
Number of jobs153,045125,333
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 68%
Average age4443
Years of experience46

What does a management consultant do?

A management consultant's responsibility focuses on conducting an in-depth analysis of a company or business, including its target market. Through their findings, they can devise strategies that will help the business grow and attain a significant profit. There are also instances when a management consultant must solve particular issues that will require them to investigate the problem, assess damages, identify risks, and recommend the best solutions to take. Furthermore, a management consultant must adhere to the company's vision, mission, and policies at all times.

What does a customer relationship management consultant do?

A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.

Management consultant vs customer relationship management consultant salary

Management consultants and customer relationship management consultants have different pay scales, as shown below.

Management ConsultantCustomer Relationship Management Consultant
Average salary$99,360$97,795
Salary rangeBetween $72,000 And $136,000Between $73,000 And $131,000
Highest paying CityJersey City, NJSan Francisco, CA
Highest paying stateNew JerseyCalifornia
Best paying companyAppleSquare Enix
Best paying industryTechnologyRetail

Differences between management consultant and customer relationship management consultant education

There are a few differences between a management consultant and a customer relationship management consultant in terms of educational background:

Management ConsultantCustomer Relationship Management Consultant
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityStanford University

Management consultant vs customer relationship management consultant demographics

Here are the differences between management consultants' and customer relationship management consultants' demographics:

Management ConsultantCustomer Relationship Management Consultant
Average age4443
Gender ratioMale, 65.9% Female, 34.1%Male, 66.0% Female, 34.0%
Race ratioBlack or African American, 8.1% Unknown, 4.5% Hispanic or Latino, 8.9% Asian, 13.6% White, 64.8% American Indian and Alaska Native, 0.2%Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2%
LGBT Percentage12%8%

Differences between management consultant and customer relationship management consultant duties and responsibilities

Management consultant example responsibilities.

  • Streamline and program manage operations for end-to-end creation of all assets using Smartsheet.
  • Lead daily agile scrum meetings towards the end of the development phase of the project.
  • Monitor and control project schedule for SaaS product to achieve project deliveries in at least 95th percentile.
  • Lead teams in implementation of value map streaming, ISO 9000 and waste reduction in manufacturing process.
  • Manage functional design team activities using baseline scope document information and develop process standards in line with SDLC methodologies.
  • Develop light-weight (fast) proprietary cloud-base licensing engine and UI to manage and track end user subscription licenses.
  • Show more

Customer relationship management consultant example responsibilities.

  • Create several tasks, workflow rules, triggers, apex classes to achieve the complex business functionality in case management application.
  • Accomplish cross-Browser compatibility and simplicity through Jquery.
  • Utilize the developed custom screen to qualify/disqualify the leads and win/lost opportunities by suppressing out-of-box dialog windows.
  • Manage vendor relationships promotional programs, which include defining promotional offers, developing print and email collateral and providing ROI reporting.
  • Lead architecture, develop of predictive models & application develop of radiology-oncology executive dashboard and alerting services base on statistical calculations.
  • Consume external web service from .net for updating the SQL server.
  • Show more

Management consultant vs customer relationship management consultant skills

Common management consultant skills
  • Healthcare, 9%
  • Project Management, 7%
  • Portfolio, 6%
  • Business Process, 5%
  • Business Strategy, 5%
  • Business Development, 4%
Common customer relationship management consultant skills
  • Power Bi, 6%
  • Azure, 6%
  • Salesforce, 6%
  • Customer Service, 6%
  • Customer Relationships, 5%
  • SQL Server, 5%

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