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Manager of consulting services vs senior service manager

The differences between managers of consulting services and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a manager of consulting services and a senior service manager. Additionally, a senior service manager has an average salary of $129,065, which is higher than the $111,346 average annual salary of a manager of consulting services.

The top three skills for a manager of consulting services include project management, business development and CRM. The most important skills for a senior service manager are project management, client relationships, and business development.

Manager of consulting services vs senior service manager overview

Manager Of Consulting ServicesSenior Service Manager
Yearly salary$111,346$129,065
Hourly rate$53.53$62.05
Growth rate16%16%
Number of jobs168,715200,790
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 68%
Average age4747
Years of experience88

What does a manager of consulting services do?

A Manager of Consulting Services spearheads and oversees teams' performance across different consulting services projects, ensuring everything runs smoothly and efficiently. They are in charge of delegating responsibilities among staff, setting objectives and guidelines, establishing schedules, conducting research and analyses, gathering and analyzing client feedback, developing work and assessment plans, and monitoring operations' progress. Moreover, through their research findings, a consulting services manager develops and recommends strategies and solutions to optimize service operations.

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

Manager of consulting services vs senior service manager salary

Managers of consulting services and senior service managers have different pay scales, as shown below.

Manager Of Consulting ServicesSenior Service Manager
Average salary$111,346$129,065
Salary rangeBetween $79,000 And $155,000Between $92,000 And $179,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyHitachi VantaraNVIDIA
Best paying industryManufacturingProfessional

Differences between manager of consulting services and senior service manager education

There are a few differences between a manager of consulting services and a senior service manager in terms of educational background:

Manager Of Consulting ServicesSenior Service Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Manager of consulting services vs senior service manager demographics

Here are the differences between managers of consulting services' and senior service managers' demographics:

Manager Of Consulting ServicesSenior Service Manager
Average age4747
Gender ratioMale, 70.7% Female, 29.3%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between manager of consulting services and senior service manager duties and responsibilities

Manager of consulting services example responsibilities.

  • Implement CRM tool, lead client meetings, and interact with CIO.
  • Establish a PMO activity to manage all proposal and delivery activities under these multiple task vehicles.
  • Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
  • Formulate cloud solution for hotel that reduce costs and upgrade their infrastructure, as well as providing disaster recovery solutions.
  • Cloud base, omni-channel messaging system for a global data security firm.
  • Train staff and develop protocols for registration and billing for two EMR systems.
  • Show more

Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
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Manager of consulting services vs senior service manager skills

Common manager of consulting services skills
  • Project Management, 10%
  • Business Development, 7%
  • CRM, 7%
  • Business Plan, 6%
  • Digital Marketing, 6%
  • Cloud, 6%
Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%

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