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Manager of consulting services vs service consultant

The differences between managers of consulting services and service consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a manager of consulting services, becoming a service consultant takes usually requires 6-12 months. Additionally, a manager of consulting services has an average salary of $111,346, which is higher than the $69,197 average annual salary of a service consultant.

The top three skills for a manager of consulting services include project management, business development and CRM. The most important skills for a service consultant are customer service, client facing, and financial services.

Manager of consulting services vs service consultant overview

Manager Of Consulting ServicesService Consultant
Yearly salary$111,346$69,197
Hourly rate$53.53$33.27
Growth rate16%-4%
Number of jobs168,715140,274
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 60%
Average age4740
Years of experience812

What does a manager of consulting services do?

A Manager of Consulting Services spearheads and oversees teams' performance across different consulting services projects, ensuring everything runs smoothly and efficiently. They are in charge of delegating responsibilities among staff, setting objectives and guidelines, establishing schedules, conducting research and analyses, gathering and analyzing client feedback, developing work and assessment plans, and monitoring operations' progress. Moreover, through their research findings, a consulting services manager develops and recommends strategies and solutions to optimize service operations.

What does a service consultant do?

A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.

Manager of consulting services vs service consultant salary

Managers of consulting services and service consultants have different pay scales, as shown below.

Manager Of Consulting ServicesService Consultant
Average salary$111,346$69,197
Salary rangeBetween $79,000 And $155,000Between $41,000 And $115,000
Highest paying CitySan Francisco, CABaltimore, MD
Highest paying stateCaliforniaWisconsin
Best paying companyHitachi VantaraApple
Best paying industryManufacturing-

Differences between manager of consulting services and service consultant education

There are a few differences between a manager of consulting services and a service consultant in terms of educational background:

Manager Of Consulting ServicesService Consultant
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon University-

Manager of consulting services vs service consultant demographics

Here are the differences between managers of consulting services' and service consultants' demographics:

Manager Of Consulting ServicesService Consultant
Average age4740
Gender ratioMale, 70.7% Female, 29.3%Male, 57.7% Female, 42.3%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between manager of consulting services and service consultant duties and responsibilities

Manager of consulting services example responsibilities.

  • Implement CRM tool, lead client meetings, and interact with CIO.
  • Establish a PMO activity to manage all proposal and delivery activities under these multiple task vehicles.
  • Manage departmental internal and client SharePoint sites, leading to improve communication, document access and process information.
  • Formulate cloud solution for hotel that reduce costs and upgrade their infrastructure, as well as providing disaster recovery solutions.
  • Cloud base, omni-channel messaging system for a global data security firm.
  • Train staff and develop protocols for registration and billing for two EMR systems.
  • Show more

Service consultant example responsibilities.

  • Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
  • Provide training and guidance for new CSR's and AE's.
  • Implement the Citrix CSR internship certification and fast track training program.
  • Operate a POS system for cash, check, and credit card transactions.
  • Interview executives, research CRM best practices, and create an inventory of CRM capabilities.
  • Align CRM best practices to the client's strategic objectives and identify metrics for success.
  • Show more

Manager of consulting services vs service consultant skills

Common manager of consulting services skills
  • Project Management, 10%
  • Business Development, 7%
  • CRM, 7%
  • Business Plan, 6%
  • Digital Marketing, 6%
  • Cloud, 6%
Common service consultant skills
  • Customer Service, 18%
  • Client Facing, 6%
  • Financial Services, 6%
  • Project Management, 6%
  • Excellent Interpersonal, 5%
  • Customer Satisfaction, 4%

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