Medical case manager vs patient services manager

The differences between medical case managers and patient services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical case manager and a patient services manager. Additionally, a patient services manager has an average salary of $69,729, which is higher than the $42,432 average annual salary of a medical case manager.

The top three skills for a medical case manager include patients, rehabilitation and care coordination. The most important skills for a patient services manager are patients, patient care, and patient service.

Medical case manager vs patient services manager overview

	Medical Case Manager	Patient Services Manager
Yearly salary	$42,432	$69,729
Hourly rate	$20.40	$33.52
Growth rate	28%	28%
Number of jobs	85,820	157,294
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a medical case manager do?

The primary role of a Medical Case Manager is to monitor the patients treatment plan to ensure that physicians are doing their jobs properly. They are also responsible for improving the quality of patient services, increasing revenue, analyzing the information gathered by investigations, and reporting recommendations.

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

Medical case manager vs patient services manager salary

Medical case managers and patient services managers have different pay scales, as shown below.

	Medical Case Manager	Patient Services Manager
Average salary	$42,432	$69,729
Salary range	Between $26,000 And $67,000	Between $41,000 And $117,000
Highest paying City	Walnut Creek, CA	Beverly, MA
Highest paying state	California	Massachusetts
Best paying company	AIG	Sanofi Genzyme
Best paying industry	Insurance	Health Care

Differences between medical case manager and patient services manager education

There are a few differences between a medical case manager and a patient services manager in terms of educational background:

	Medical Case Manager	Patient Services Manager
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 55%
Most common major	Nursing	Business
Most common college	University of Michigan - Ann Arbor	University of Pennsylvania

Medical case manager vs patient services manager demographics

Here are the differences between medical case managers' and patient services managers' demographics:

	Medical Case Manager	Patient Services Manager
Average age	47	47
Gender ratio	Male, 19.8% Female, 80.2%	Male, 23.4% Female, 76.6%
Race ratio	Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.5% Asian, 8.0% White, 60.7% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between medical case manager and patient services manager duties and responsibilities

Medical case manager example responsibilities.

Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
Facilitate rehabilitation plans with TPA/Provider/Treatment team to provide professional case management services to catastrophically injure patients after auto injury.
Collaborate with inpatient medical team and case management department to promote effective discharge planning and utilization management of hospitalize patients.
Coordinate medical management and vocational rehabilitation.
Attend weekly DHS case conferences to ensure client compliance and progress with obtaining and securing permanent housing.
Report, maintain, and update case data, goal attainment, and outcomes into the HMIS system.

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Medical case manager vs patient services manager skills

Common medical case manager skills

Patients, 18%
Rehabilitation, 8%
Care Coordination, 7%
Social Work, 6%
Home Health, 6%
Customer Service, 6%

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

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Medical Case Manager
Medical Case Manager vs Patient Services Manager

Updated January 8, 2025

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