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Medical practice manager vs patient account manager

The differences between medical practice managers and patient account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical practice manager and a patient account manager. Additionally, a medical practice manager has an average salary of $108,938, which is higher than the $70,777 average annual salary of a patient account manager.

The top three skills for a medical practice manager include healthcare, patients and patient satisfaction. The most important skills for a patient account manager are patients, customer service, and patient accounts.

Medical practice manager vs patient account manager overview

Medical Practice ManagerPatient Account Manager
Yearly salary$108,938$70,777
Hourly rate$52.37$34.03
Growth rate28%28%
Number of jobs80,707152,009
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a medical practice manager do?

A medical practice manager is an administrator that runs a medical facility. They are sometimes referred to as medical managers, medical practice administrators, healthcare administrators, or healthcare executives. Their duties include staffing, scheduling, ensuring compliance with regulations, managing revenue cycles, and overseeing data security procedures. They are also tasked with finding ways to reduce overhead, improving efficiency, and providing assistance when the office is short staffed.

What does a patient account manager do?

A patient account manager is responsible for supervising patient accounts, processing claims and payments, and resolving insurance discrepancies. Patient account managers coordinate with insurance companies to verify claims records and update patients' information in the database. They also handle the budget for the department and join the senior management in strategizing techniques to improve account operations and processes. A patient account manager must have excellent organizational and leadership skills, especially in managing disputes and assisting the patient account representatives with their inquiries and concerns.

Medical practice manager vs patient account manager salary

Medical practice managers and patient account managers have different pay scales, as shown below.

Medical Practice ManagerPatient Account Manager
Average salary$108,938$70,777
Salary rangeBetween $56,000 And $209,000Between $42,000 And $117,000
Highest paying CityProvidence, RI-
Highest paying stateDelaware-
Best paying companyBeaufort Memorial Hospital-
Best paying industryHealth Care-

Differences between medical practice manager and patient account manager education

There are a few differences between a medical practice manager and a patient account manager in terms of educational background:

Medical Practice ManagerPatient Account Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Medical practice manager vs patient account manager demographics

Here are the differences between medical practice managers' and patient account managers' demographics:

Medical Practice ManagerPatient Account Manager
Average age4747
Gender ratioMale, 19.7% Female, 80.3%Male, 20.2% Female, 79.8%
Race ratioBlack or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.8% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.1% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between medical practice manager and patient account manager duties and responsibilities

Medical practice manager example responsibilities.

  • Manage patients' oral chemotherapy medications and oral anti-coagulation medications under physician supervision including any prior authorizations and/patient assistance programs.
  • Bill, post and follow up on all medical claims with knowledge of ICD-9 and CPT coding.
  • Organize, update and maintain patient charts within HIPPA guidelines.
  • Insure compliance with HIPAA and permit passage of all regulatory inspections.
  • Maintain compliance with regulatory standards by Hippa compliances.
  • Establish an active network of internists and hospital-base physicians who regularly refer their patients in need of chemotherapy.
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Patient account manager example responsibilities.

  • Manage CLIA certify laboratory ensuring quality and proficiency standards of several non-waive proficiency tests.
  • Manage the credentialing of all new providers by ensuring that their Medicare and Medicaid applications are complete accurately and timely.
  • Manage all medical billing relate operations including insurance and Medicaid verification, coding, accounts receivable, billing and collections.
  • Manage major transformation by creating/designing and implementing new EHR operating system providing communications, training and technical support throughout the process.
  • Enter demographics and work on EOB's.
  • Move the general surgery clinic from one location to another on campus.
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Medical practice manager vs patient account manager skills

Common medical practice manager skills
  • Healthcare, 16%
  • Patients, 15%
  • Patient Satisfaction, 11%
  • Medical Practice, 9%
  • Patient Care, 8%
  • Practice Management, 3%
Common patient account manager skills
  • Patients, 22%
  • Customer Service, 13%
  • Patient Accounts, 10%
  • Revenue Cycle, 9%
  • Patient Care, 4%
  • Patient Registration, 4%

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