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Membership advisor entry level jobs - 9 jobs
Membership Sales Desk Full Time
BJ's Wholesale Club
Middleburg Heights, OH
A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at BJ's At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow. Here's just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Responsible for Executing Acquisition 365, renewing, upgrading, cross-selling BJ's Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service. Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly to and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Know your Business: Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business. Major Tasks, Responsibilities, and Key Accountabilities Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience. Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices. Sells BJ's membership products to potential new and existing members with high energy and determination Drives toward goal achievement, defined by business established benchmarks and results Exhibits clear understanding of all BJ's Membership options, and Co-Brand credit card. Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups. Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status. Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary. Assists with BOPIC (Buy Online and Pick Up In Club) orders for members. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications Prior front line/customer service or previous sales experience preferred. Results driven with proven success in goal achievement Basic math skills preferred. Computer proficiency preferred. Environmental Job Conditions Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.50.$16.5 hourly Auto-Apply 4d agoMembership Associate - Part Time
Youngstown Area Jewish Federation Inc.
Youngstown, OH
Requirements The ideal candidate has very good communication and interpersonal skills, including the ability to follow directions and work as part of a team. Must have the ability to relate in a positive manner with members and fellow staff while providing exceptional customer service at all times. Should have proven skills in the use of Microsoft Office and Google Suite and must have the ability to learn new software programs as industry specific software will be used as part of this position.$33k-60k yearly est. 3d agoMembership Consultant
Browns Fit
Cleveland, OH
Job DescriptionBenefits: Commission Employee discounts Job Title: Membership Consultant Company: Browns Fit Department: Sales Membership Consultants play a key role in the companys overall success by: 1) Achieving and exceeding membership sales and revenue goals and selling ancillary services 2) Contributing to member retention and satisfaction by advising members and guests on programs that will help them meet their long- and short-term health and fitness goals 3) Providing members and guests with legendary service and enhancing their sense of belonging and community within the club Key Responsibilities Achieve financial performance results through the generation of new memberships and ancillary service memberships Achieve or exceed individual membership sales goals by generating referrals, converting inquiries (phone/web) into appointments and following up with and closing prospects Implement and adhere to all steps of the sales process, including assessing the needs of prospective members, providing a value based presentation of the Browns Fit brand, programs and services, leading an enthusiastic and informative tour, presenting membership/service options and prices, and closing sales Help integrate new members into personal training by attaching point of sale sessions and/or scheduling their complimentary on-boarding session Responsible for meeting weekly and monthly goals and metrics as outlined in individual weekly tracking sheets Responsible for meeting with MM on a weekly basis to review prior and current weeks activity Actively develop leads through a variety of activities, including telephone, internet and community outreach and partnerships, corporate visits, referrals and special events Utilize the lead tracking system to manage all prospect and member data Before ending each shift, ensure that the CRM calendar for your next shift is up-to-date and set up for success Complete and submit all new member paperwork (Membership Agreement, Personal Training Policies, Corporate Proof, etc) before leaving the club the day the member joins Attend and participate in membership meetings team, club and company meetings, member functions, outside marketing events, and the planning and implementation of promotions Know your competition and use that information to make suggestions or changes that enable your club to be best in class and achieve results. Create a customer service focused environment that is friendly, welcoming, and supportive, and seeks to provide members and guests with exceptional experiences Ensure superior customer service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations Create and deepen relationships with members and enhance their sense of belonging and community within the club by reaching out to your members in person and by phone and email Deal with member issues proactively, own member problems that come to your attention, and solve those issues within a 24-hour period Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information Contribute to the effective and efficient running of the day-to-day operations of the clubs and company Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Maintain an active and working knowledge of the company as well as all services and promotions Be proficient in all club software systems Follow all club policies and procedures Attend all meetings, special events, and education sessions to learn and provide feedback and share ideas on improving and building all aspects of the business Perform other duties as required. Employee responsibilities are subject to change at any time WORK SCHEDULE This is a part-time non-exempt position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. Part-time Membership Consultants work a minimum of 15 hours a week and a maximum of 27.5 hours. All members of the membership team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.$25k-38k yearly est. 25d agoPart-Time Membership Sales
Divadance
Toledo, OH
ABOUT US: DivaDance is the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties - with franchises across the US and in Mexico. Joining our staff is an opportunity to change lives, empower others, and do what you love as we inspire confidence and build community in our inclusive, all-levels classes. We offer flexible working hours, professional development opportunities, leadership growth paths (including pathways to your own franchise ownership), and the exciting (and fun!) chance to be part of a growing, values-driven franchise organization. THE GIG: This is a membership sales position. We provide all onboarding details, but sales experience is required. We're looking for a confident, outgoing and persuasive individual who is ready to CHANGE LIVES through sales of our inclusive, fun, stress-free dance class membership! You'll be connecting with our clients at our classes to hear about their experience, learn more about their reasons for coming and why DivaDance could help them reach their goals, and then present ways our membership options may fit them best! You'll also be onboarding new members and making sure they are maximizing their membership, as well as posting to our social media accounts during our classes while observing the class experience! The perfect person in this role thrives on forming meaningful rapport with everyone you meet! You're fun, values-driven, obsessed with excellence AND you want to make a difference in people's lives. Most importantly, you are reliable persuasive, articulate, and confident. Check out what it's like to be on our Membership Sales & Client Experience Team 👀 ▶️ bit.ly/DDClientExperience HOURS, COMPENSATION, LOCATION: We are looking for squad members who can work 2-4 days per week (weekends/Saturday morning availability is a must) in a super fun, supportive and encouraging environment. Our classes are held in the evenings and on weekends so availability must align with our regular schedule (including weekend mornings). You must be available to work at our studios at 3640 N. Holland Sylvania (Sunrise Gymnastics) and/or other offsite locations for events/parties and must have reliable transportation! Applicants must be eligible to work in the US. Compensation is $20 /class + $10 per membership sold + free dance classes! This is an hourly contract / 1099 position.$20 hourly Auto-Apply 60d+ agoMembership Experience Staff
YMCA of Greater Cincinnati
Cincinnati, OH
Membership Experience Staff - Central Parkway YMCA Location: Cincinnati, OH Job Type: Part-Time | Hourly | Customer Service About Us: At the YMCA, we believe in strengthening community through youth development, healthy living, and social responsibility. Central Parkway YMCA is more than a fitness facility - we're a place where people achieve goals, build lifelong relationships, and feel a deep sense of belonging. The Central Parkway YMCA has immediate openings for Membership Experience Staff. You'll play a vital role in creating a positive first impression for members and guests. This position focuses on delivering exceptional customer service, assisting with memberships, and contributing to an inclusive, supportive YMCA environment. Key Responsibilities: Greet members and guests with warmth and professionalism Provide information on YMCA memberships, programs, and services Process new memberships and update member records Promote a welcoming environment aligned with YMCA values Support the daily operations of the Welcome Center Respond promptly and effectively to member inquiries and concerns Qualifications: Excellent customer service and communication skills Friendly, approachable, and team-oriented Highly organized and detail-focused Ability to multitask in a fast-paced environment Previous customer service experience preferred but not required Our Core Values: We're looking for someone who reflects the YMCA's values of: Caring - Show compassion and a genuine desire to help others Honesty - Be trustworthy, transparent, and reliable Respect - Treat every individual with dignity and kindness Responsibility - Be accountable and committed to high standards What We Offer: A supportive, mission-driven work environment Opportunities for professional development and internal promotion A chance to make a difference in your community Complimentary YMCA membership Join us at the Central Parkway YMCA - where you can help create a community where everyone achieves, relates, and belongs.$23k-32k yearly est. 40d agoSales Representative - Fitness Membership Sales
Hudson
Hudson, OH
StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand! StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab's proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session. Position: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. Responsibilities: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm intro classes Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants Maintain an acceptable level of personal sales production Emphasize and enforce the objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure the studio is clean and tidy Other duties as assigned Requirements: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail Ability to learn and use the ClubReady software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required Compensation & Perks: Competitive compensation based on experience Free or discounted memberships Commission paid on sales Opportunity for a bonus based on performance Huge opportunities for growth within the studios, including additional sales and management opportunities Compensation: $10-16/hour Stretching is ancient, but StretchLab has redefined what it means to get a stretch. Having someone with years of experience read your body, assess your needs and make sure that you have been thoroughly, expertly stretched is an experience like no other. To push you further than you can push yourself and open you up in ways that you just can't do on your own. Stretching is really good for you. Being stretched is the key to a longer and healthier life. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.$10-16 hourly Auto-Apply 60d+ agoMembership Consultant
General Accounts
Cleveland, OH
Benefits: Commission Employee discounts Job Title: Membership Consultant Company: Browns Fit Department: Sales POSITION OVERVIEWMembership Consultants play a key role in the company's overall success by: 1) Achieving and exceeding membership sales and revenue goals and selling ancillary services2) Contributing to member retention and satisfaction by advising members and guests on programs that will help them meet their long- and short-term health and fitness goals3) Providing members and guests with legendary service and enhancing their sense of belonging and community within the club Key Responsibilities Achieve financial performance results through the generation of new memberships and ancillary service memberships Achieve or exceed individual membership sales goals by generating referrals, converting inquiries (phone/web) into appointments and following up with and closing prospects Implement and adhere to all steps of the sales process, including assessing the needs of prospective members, providing a value based presentation of the Browns Fit brand, programs and services, leading an enthusiastic and informative tour, presenting membership/service options and prices, and closing sales Help integrate new members into personal training by attaching point of sale sessions and/or scheduling their complimentary on-boarding session Responsible for meeting weekly and monthly goals and metrics as outlined in individual weekly tracking sheets Responsible for meeting with MM on a weekly basis to review prior and current week's activity Actively develop leads through a variety of activities, including telephone, internet and community outreach and partnerships, corporate visits, referrals and special events Utilize the lead tracking system to manage all prospect and member data Before ending each shift, ensure that the CRM calendar for your next shift is up-to-date and set up for success Complete and submit all new member paperwork (Membership Agreement, Personal Training Policies, Corporate Proof, etc) before leaving the club the day the member joins Attend and participate in membership meetings team, club and company meetings, member functions, outside marketing events, and the planning and implementation of promotions Know your competition and use that information to make suggestions or changes that enable your club to be “best in class” and achieve results. Create a customer service focused environment that is friendly, welcoming, and supportive, and seeks to provide members and guests with exceptional experiences Ensure superior customer service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations Create and deepen relationships with members and enhance their sense of belonging and community within the club by reaching out to “your” members in person and by phone and email Deal with member issues proactively, “own” member problems that come to your attention, and solve those issues within a 24-hour period Be knowledgeable about your job, the company, and our services, promotions, and business practices so that you can provide members and guests with consistent and accurate information Contribute to the effective and efficient running of the day-to-day operations of the clubs and company Work as part of the overall team by respecting, supporting, and encouraging your co-workers, assisting co-workers and other departments when necessary, and approaching challenges in a creative, positive, and team centered manner Maintain an active and working knowledge of the company as well as all services and promotions Be proficient in all club software systems Follow all club policies and procedures Attend all meetings, special events, and education sessions to learn and provide feedback and share ideas on improving and building all aspects of the business Perform other duties as required. Employee responsibilities are subject to change at any time WORK SCHEDULE This is a part-time non-exempt position. Your daily schedule may vary throughout the week depending on the needs of the club, the staff, and the members. Your hours will include prime time hours and some weekends and holidays. Part-time Membership Consultants work a minimum of 15 hours a week and a maximum of 27.5 hours. All members of the membership team will be required work the last two days of the month. Special events, promotions, and other demands will require some early mornings and late nights. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $13.00 per hour$13 hourly Auto-Apply 23d agoSales Representative - Fitness Membership Sales
Stretchlab-Hudson
Brecksville, OH
Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has gathered a team of experts already certified in an array of related fields physical therapy, chiropractic medicine, yoga, pilates, and more and brought in the worlds leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLabs proprietary Flexologist training ensures that their clients receive a world-class stretching session. Position: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Sessions. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. Responsibilities: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm intro classes Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants Maintain an acceptable level of personal sales production Emphasize and enforce the objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure the studio is clean and tidy Other duties as assigned Requirements: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail Ability to learn and use the ClubReady software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required Compensation & Perks: Competitive compensation based on experience Free or discounted memberships Commission paid on sales Opportunity for a bonus based on performance Huge opportunities for growth within the studios, including additional sales and management opportunities$20k-29k yearly est. 21d agoSales Representative - Fitness Membership Sales
Hudson
Brecksville, OH
Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab's proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session. Position:The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Sessions. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.Responsibilities: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm intro classes Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting an individual's needs and wants Maintain an acceptable level of personal sales production Emphasize and enforce the objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Ensure the studio is clean and tidy Other duties as assigned Requirements: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail Ability to learn and use the ClubReady software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required Compensation & Perks: Competitive compensation based on experience Free or discounted memberships Commission paid on sales Opportunity for a bonus based on performance Huge opportunities for growth within the studios, including additional sales and management opportunities Compensation: $15.00 - $18.00 per hour Stretching is ancient, but StretchLab has redefined what it means to get a stretch. Having someone with years of experience read your body, assess your needs and make sure that you have been thoroughly, expertly stretched is an experience like no other. To push you further than you can push yourself and open you up in ways that you just can't do on your own. Stretching is really good for you. Being stretched is the key to a longer and healthier life. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.$15-18 hourly Auto-Apply 50d ago
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