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Network support analyst vs information engineer

The differences between network support analysts and information engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support analyst and an information engineer. Additionally, an information engineer has an average salary of $105,003, which is higher than the $83,921 average annual salary of a network support analyst.

The top three skills for a network support analyst include troubleshoot, switches and routers. The most important skills for an information engineer are customer service, linux, and troubleshoot.

Network support analyst vs information engineer overview

Network Support AnalystInformation Engineer
Yearly salary$83,921$105,003
Hourly rate$40.35$50.48
Growth rate5%5%
Number of jobs118,825151,357
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 66%
Average age4343
Years of experience22

What does a network support analyst do?

Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.

What does an information engineer do?

An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes.

Network support analyst vs information engineer salary

Network support analysts and information engineers have different pay scales, as shown below.

Network Support AnalystInformation Engineer
Average salary$83,921$105,003
Salary rangeBetween $54,000 And $128,000Between $78,000 And $139,000
Highest paying CitySan Francisco, CARichmond, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMetaMayo Clinic
Best paying industryTechnologyTechnology

Differences between network support analyst and information engineer education

There are a few differences between a network support analyst and an information engineer in terms of educational background:

Network Support AnalystInformation Engineer
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 66%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyCalifornia State University - Long Beach

Network support analyst vs information engineer demographics

Here are the differences between network support analysts' and information engineers' demographics:

Network Support AnalystInformation Engineer
Average age4343
Gender ratioMale, 84.3% Female, 15.7%Male, 85.8% Female, 14.2%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%Black or African American, 7.8% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.6% White, 61.6% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network support analyst and information engineer duties and responsibilities

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Information engineer example responsibilities.

  • Manage users VPN access with RSA tokens.
  • Use of Powershell to automate server builds and daily tasks.
  • Use of PowerShell to automate daily tasks, and create reports ..
  • Mentore and lead QA team on best practices of STLC.
  • Manage monthly audits with cloud providers over deterrent, preventive, detective and corrective controls.
  • Create and manage VMware VM templates and OS images base on configuration and security hardening standards.
  • Show more

Network support analyst vs information engineer skills

Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%
Common information engineer skills
  • Customer Service, 7%
  • Linux, 6%
  • Troubleshoot, 5%
  • Java, 5%
  • SAN, 4%
  • Azure, 4%

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