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Network support analyst vs information technology administrator

The differences between network support analysts and information technology administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support analyst and an information technology administrator. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $73,195 average annual salary of an information technology administrator.

The top three skills for a network support analyst include troubleshoot, switches and routers. The most important skills for an information technology administrator are customer service, troubleshoot, and linux.

Network support analyst vs information technology administrator overview

Network Support AnalystInformation Technology Administrator
Yearly salary$83,921$73,195
Hourly rate$40.35$35.19
Growth rate5%5%
Number of jobs118,825159,499
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 56%
Average age4343
Years of experience22

What does a network support analyst do?

Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.

What does an information technology administrator do?

An Information Technology (IT) administrator is an individual responsible for managing the day-to-day operation of an organization's IT systems and ensuring that the systems are running effectively. IT administrators must conduct consistent analyses of the computer system and install updates when needed. They are required to assess the organization's security programs and run the system for viruses and spyware. IT administrators also extend support to the organization's end-users and train them on desktop applications.

Network support analyst vs information technology administrator salary

Network support analysts and information technology administrators have different pay scales, as shown below.

Network Support AnalystInformation Technology Administrator
Average salary$83,921$73,195
Salary rangeBetween $54,000 And $128,000Between $50,000 And $105,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMetaDatabricks
Best paying industryTechnologyFinance

Differences between network support analyst and information technology administrator education

There are a few differences between a network support analyst and an information technology administrator in terms of educational background:

Network Support AnalystInformation Technology Administrator
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 56%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Network support analyst vs information technology administrator demographics

Here are the differences between network support analysts' and information technology administrators' demographics:

Network Support AnalystInformation Technology Administrator
Average age4343
Gender ratioMale, 84.3% Female, 15.7%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 9.8% White, 63.0% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network support analyst and information technology administrator duties and responsibilities

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Information technology administrator example responsibilities.

  • Define, document and project manage the implementation and configuration changes to HRIS applications.
  • Manage the migration from ADP to Lawson software; adapt HRIS to fit organizational needs.
  • Manage PC trainers and develop high quality internal instructor-le courses.
  • Manage host peripheral hardware including disk files and space utilization.
  • Manage and maintain corporate telecommunications and LAN; recommend repairs as needed.
  • Manage administration for SharePoint websites including account creation or modifying existing user accounts and site settings.
  • Show more

Network support analyst vs information technology administrator skills

Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%
Common information technology administrator skills
  • Customer Service, 10%
  • Troubleshoot, 6%
  • Linux, 5%
  • Database, 4%
  • VMware, 4%
  • Windows Server, 4%

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