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The differences between network support analysts and network technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support analyst and a network technician. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $68,938 average annual salary of a network technician.
The top three skills for a network support analyst include troubleshoot, switches and routers. The most important skills for a network technician are customer service, switches, and troubleshoot.
| Network Support Analyst | Network Technician | |
| Yearly salary | $83,921 | $68,938 |
| Hourly rate | $40.35 | $33.14 |
| Growth rate | 5% | 5% |
| Number of jobs | 118,825 | 79,712 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 50% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.
A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.
Network support analysts and network technicians have different pay scales, as shown below.
| Network Support Analyst | Network Technician | |
| Average salary | $83,921 | $68,938 |
| Salary range | Between $54,000 And $128,000 | Between $51,000 And $92,000 |
| Highest paying City | San Francisco, CA | Urban Honolulu, HI |
| Highest paying state | California | Hawaii |
| Best paying company | Meta | Apple |
| Best paying industry | Technology | Finance |
There are a few differences between a network support analyst and a network technician in terms of educational background:
| Network Support Analyst | Network Technician | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 50% |
| Most common major | Computer Science | Computer Science |
| Most common college | Massachusetts Institute of Technology | University of Pennsylvania |
Here are the differences between network support analysts' and network technicians' demographics:
| Network Support Analyst | Network Technician | |
| Average age | 43 | 43 |
| Gender ratio | Male, 84.3% Female, 15.7% | Male, 87.3% Female, 12.7% |
| Race ratio | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3% | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.4% White, 63.8% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |