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The differences between noc technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a noc technician, becoming a field technician takes usually requires 6-12 months. Additionally, a noc technician has an average salary of $45,884, which is higher than the $37,520 average annual salary of a field technician.
The top three skills for a noc technician include customer service, troubleshoot and network operations. The most important skills for a field technician are customer service, ladders, and test equipment.
| NOC Technician | Field Technician | |
| Yearly salary | $45,884 | $37,520 |
| Hourly rate | $22.06 | $18.04 |
| Growth rate | 5% | 8% |
| Number of jobs | 48,270 | 123,149 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Average age | 43 | 44 |
| Years of experience | 2 | 12 |
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.
Noc technicians and field technicians have different pay scales, as shown below.
| NOC Technician | Field Technician | |
| Average salary | $45,884 | $37,520 |
| Salary range | Between $31,000 And $67,000 | Between $28,000 And $48,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | Maryland | Connecticut |
| Best paying company | Duquesne Light Company | DCP Midstream |
| Best paying industry | Professional | Energy |
There are a few differences between a noc technician and a field technician in terms of educational background:
| NOC Technician | Field Technician | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 40% |
| Most common major | Computer Information Systems | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between noc technicians' and field technicians' demographics:
| NOC Technician | Field Technician | |
| Average age | 43 | 44 |
| Gender ratio | Male, 88.5% Female, 11.5% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% | Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 1% |