JOB TITLE: Practice Support Manager
DEPARTMENT: Information Services
OFFICE: Philadelphia
OVERVIEW: Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets.
Summary: The Practice Support Manager leads the Firm's Practice Support operations and services, drives adoption of legal technology, manages staff and vendors, establishes best practices, and aligns firm-wide initiatives to deliver efficient, high quality, and cost-effective solutions that improve legal outcomes and client service. The Practice Support Manager serves as a liaison between the IS department and attorneys, staff, administrative groups, ancillary businesses, clients, vendors, outside counsel, prior counsel, successor counsel, co-counsel, and opposing counsel for all legal technology issues.
Key Responsibilities and Duties:
Own day-to-day operations of Practice Support across offices/matters; set priorities, allocate resources, and balance workloads across Project Managers and supporting staff.
Serve as primary escalation point for Practice Support issues; coordinate cross-functionally with Information Services and Practice Groups.
Oversee all phases of the EDRM, including defensible preservation, collection coordination, processing, analytics, review workflows, productions, and post-production support.
Advise case teams on ESI strategy, cost optimization, analytics, early case assessment, and Generative AI review.
Drive adoption of firm-approved tools; develop playbooks, templates, and automation to increase efficiency.
Partner with Applications/Systems and Trial Support Technology leadership on platform roadmaps, upgrades, testing, and integrations.
Identify and pilot new technologies and features that improve accuracy, speed, and client value.
Manage relationships with approved vendors; oversee SOWs, pricing, SLAs, performance, and e-invoicing.
Evaluate proposals; recommend vendor selection and budgets; track spend against matter and departmental budgets; ensure cost transparency.
Design and deliver targeted training for attorneys, paralegals, and staff on platforms, workflows, and best practices.
Promote continuous improvement through lessons learned, peer-led sessions, and internal certifications.
Lead and mentor a team of Project Managers, including goal setting, performance management, and career development.
Foster a collaborative, high-performing culture focused on quality, accountability, and client service.
Collaborate via dotted-line relationships with Practice Support Applications/Systems and Trial Support Technology leaders to align people, processes, and technology.
Required Qualifications, Skills, and Experience Education and Experience
Bachelor's degree required; advanced degree (JD, MBA, MS in IS or related) preferred.
Minimum 7-10 years of law firm or legal service provider experience in eDiscovery/Practice Support, including at least 3 years in a supervisory or management role.
Demonstrated success managing complex, multi-matter portfolios and cross-functional teams in a fast-paced environment.
Technical Knowledge
Deep expertise across the EDRM and litigation lifecycle; defensibility and QC methodologies.
Expert user of leading review platforms (e.g., Relativity, Nuix Discover, Reveal/Brainspace) and operational knowledge of at least one processing tool (e.g., Nuix Workstation, Relativity Processing, eCapture).
Solid understanding of databases, data structures, analytics, indexing, custom queries, and reporting; familiarity with scripting and automation a plus.
Proficiency with Microsoft 365, Windows, and firm systems such as iManage.
Core Competencies
Strategic leadership, team development, and performance management.
Strong project/program management; ability to prioritize and deliver on-time, on-scope, on-budget.
Analytical problem-solving; creative, practical solutions under deadline pressure.
Excellent written and verbal communication; ability to translate complex technical concepts for diverse audiences.
High attention to detail; sound judgment; discretion with confidential information.
Customer-centric mindset; continuous improvement orientation.
Certifications and Professional Credentials
Relativity Certified Administrator (RCA) strongly preferred; willingness to obtain if not current.
ACEDS (Certified eDiscovery Specialist) preferred.
PMP, PMI-ACP, or comparable project management certification a plus.
Other platform-specific certifications (e.g., Nuix, Reveal/Brainspace) are a plus.
Reporting Structure and Team Management
Reports to the Practice Support & Innovation Director.
Directly manages Practice Support Project Managers.
Working Conditions and Additional Requirements:
Full-time; may require occasional after-hours or weekend work to meet court and client deadlines.
Occasional travel may be required for vendor meetings, training, or firm initiatives.
BENEFITS:
Comprehensive healthcare, dental, vision, and prescription plans.
Commuter, HSA and FSA spending accounts
Short-term and long-term disability and life insurance coverage
401k and Pension Plan
20 vacations days, 11 paid holidays
Employee Referral Bonus ($3,000.00)
ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************.
CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator
$124k-159k yearly est. 1d ago
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Office Manager
Brightside Clean Pros
Office manager job in Conshohocken, PA
Exciting Career Opportunity: OfficeManager - Home Services
Compensation: $25/hour during 90-day training/probation; $60K base salary after completion
Benefits: $250/month stipend (insurance/benefits), paid federal holidays
Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue
Job Type: Full-Time
Industry: Home Services / Facilities Services / Consumer Services
Why Join Us?
BrightSide Clean Pros is hiring a high-performing OfficeManager to own the front office for our growing home-service company. Formerly known as BrightSide Window Cleaning, our 2023 rebranding reflects our massive growth and commitment to excellence. You'll be responsible for customer communication, scheduling, follow-ups, and improving office systems - keeping the calendar full and operations running smoothly. If you've worked in a service business and love staying organized, communicating clearly, and keeping things moving all day, this role is for you.
Your Role: What You'll Be Doing
Answer inbound calls, texts, and emails from customers
Provide quotes and turn inquiries into booked appointments
Respond promptly and follow up with customers to ensure nothing falls through the cracks
Manage the daily schedule and keep technicians fully booked
Confirm appointments, handle reschedules, and coordinate timing
Handle callbacks and customer concerns professionally
Track leads and customer communication in our systems/CRM
Help improve office systems and processes as we grow
Minimum Requirements
Officemanagement / scheduling / customer service experience in a home-service business
Strong phone and communication skills
Organized, proactive, and dependable - stays busy without needing direction
Comfortable discussing pricing and helping customers book the right service
Excited to build systems and grow into a leadership role
Compensation & Incentives
Earnings: $25/hour during 90-day training/probation; $60K base salary after completion
Benefits: $250/month stipend (insurance/benefits), paid federal holidays
Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue
Schedule: Full-Time, Hybrid (Conshohocken, PA)
Our Core Values (B.R.I.G.H.T.S.I.D.E.)
BE RESPECTABLE: We carry ourselves with professionalism and honor.
IMPRESSIVE: We strive to wow our customers and staff at a high level.
GOAL ORIENTED: We are driven by results and constant improvement.
HAPPY: We bring a positive, world-class attitude to every interaction.
TIMELY: We value punctuality and efficiency.
SINCERE: We are genuine in our commitment to excellence.
IMPACTFUL: We aim to be a positive example in our community.
DEPENDABLE: We show up and follow through for our clients and team.
ETHICAL: We do what's right, even when no one is looking.
Ready to Build Your Career While Making a Local Impact?
This isn't just an office role-it's your opportunity to own the operations and customer experience for a growing brand. Join our team and take your career to the next level in a company that values organization, clear communication, and professional excellence.
APPLY HERE!
#OfficeManager #HomeServices #HiringConshohocken #HybridJobs #CleaningIndustry #AdministrativeLeadership #CustomerSuccess #SchedulingCoordinator #OfficeOperations #GrowthOpportunity #PennsylvaniaJobs #ServiceBusiness #WorkflowManagement #JobOpening #NowHiring
$60k yearly 3d ago
Office Coordinator
Motion Recruitment 4.5
Office manager job in Philadelphia, PA
Our client is a nationally recognized pediatric healthcare and research institution dedicated to advancing child health through clinical care, innovation, and education. Based out of Philadelphia they are looking to hire an Office Coordinator on a Contract basis.
Contract Duration: 3 Month Contract (Potential for extension or conversion)
Role is Part time, schedule is Saturdays, Sundays and holidays
Required Skills & Experience
Basic knowledge of administrative and officemanagement processes, procedures, principles and best practices
Familiarity with medical terminology and protocols
Familiarity with HIPAA regulations
Basic proficiency with electronic medical record software (EPIC)
Basic proficiency with word processing software (Microsoft Word)
Basic proficiency with spreadsheet software (Microsoft Excel)
Introductory proficiency with presentation software (Microsoft PowerPoint)
Strong verbal and written communications
Strong customer service skills
Strong interpersonal skills
Solid organizational skills
Solid time management skills
Basic conflict resolution skills
Ability to maintain confidentiality and professionalism
Ability to work independently within established guidelines
Ability to collaborate with stakeholders at all levels
Daily Responsibilities
Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.
Assist with patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
Respond to inquiries and assist stakeholders according to procedures.
Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral.
File and retrieve documents including phone messages.
Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars including travel/lodging arrangements and catering.
Oversee and order office supplies for the department.
Other duties and administrative support projects as assigned.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
$31k-41k yearly est. 2d ago
Admission Office Manager
Agnes Irwin School 4.0
Office manager job in Bryn Mawr, PA
The Admission OfficeManager works as part of a team in a fast paced and customer service focused Admission Office. The Admission OfficeManager is the initial point of contact for prospective Middle and Upper School families, and plays an essential role in welcoming new families to the school community. The Admission OfficeManager maintains applicant files, updates records in the database and interfaces with other school constituencies such as student tour guides, current parents, and faculty / staff.
ESSENTIAL OFFICE FUNCTIONS
Communicating in a positive and timely manner with the families of prospective Middle and Upper School candidates on the phone, by email and in person, as applicable.
Scheduling parent and student visits and answering questions as required to guide families through the admission process.
Organizing host assignments and communicating with all relevant parties concerning applicant visitors to campus.
Processing incoming Middle and Upper School applications in the database and recording detailed data in the appropriate data systems.
Collating and dispensing admission records for decision committee meetings, scanning each file and sharing with appropriate parties.
Managing correspondence, including word-processing documents, assembling and collating packets of materials, mail merging letters and emails, mailing and distributing outgoing correspondence, as directed.
Assisting with preparation and logistical support for admission events such as Open Houses, Touring Tuesdays, and new parent events throughout the year.
Working with the Business Office to disseminate contracts for both new and returning families.
Organizing and Administering ISEE and SSAT Testing for Middle and Upper School applicants.
Organizing and Administering Placement Testing for incoming Middle and Upper Schoolers.
Monitoring general office supplies and order items as needed for LS, MS and US Admission functions.
Ensuring the timely processing of invoices - monitoring to make sure charges are accurate.
Reconciling the Office of Admission credit card on a monthly basis.
Preparation and delivery of enrollment data and other analytics as requested.
Assisting in the tuition assistance data collection process.
Attending occasional evening and/or weekend events and fairs to promote school enrollment.
Providing administrative support to the Director of Enrollment Management to include: handling incoming telephone calls and messages, and scheduling events/meetings as required.
Other duties as assigned by the Director of Enrollment Management.
Qualifications
QUALIFICATIONS
High School diploma or GED required. Associates or Bachelors degree preferred
Statistics/Business/ Communications/English
2-5 years of prior secretarial, administrative, customer service or sales experience required in a busy and competitive environment. Previous experience in admission or independent schools a plus
Excellent organizational, interpersonal and communication skills
Excellent written and verbal skills
Demonstrated ability to work as a member of a team and respond with flexibility to changing situations.
Proficiency using Microsoft Office - in particular; Excel, Word, Publisher; Google applications, (Calendar and Docs )- and database software. Knowledge of BlackBaud and Clarity a plus.
Comfort level with technology and data analytics.
PHYSICAL DEMANDS AND WORKPLACE ENVIRONMENT
Adequate mobility, dexterity, strength, and endurance to actively function in an office environment
Ability to lift and carry objects weighing up to 30 lbs.
Ability to sit for extended periods of time in front of a computer monitor
Ability to regularly perform the repetitive movement of fingers and hands for keyboarding
Ability to express or exchange ideas by means of the spoken and/ or written word
Daily exposure to moderate noise level and interruption.
The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS REQUIRED
Interpersonal skills - good written and verbal communication to represent the school in a positive and professional way
Telephone skills - ability to assimilate the needs of callers and answer their questions in a way that promotes applications to our school
Ability to multi-task and reprioritize quickly while dealing with queries and questions in a calm and professional manner
Good attention to detail and follow-up
Knowledge of event planning
Time management - ability to assess correctly the amount of time needed to complete projects and manage calendars accordingly
$47k-57k yearly est. 17d ago
Office Services
Lancesoft 4.5
Office manager job in Mount Laurel, NJ
Duration: 0 to 4 months (Temporary) Shift: 8: 00 AM to 5: 00 PM / Monday to Friday Responsibilities:
Dress Code: Professional Business Casual
are mail, copy, and fax.
The continent worker will be reporting to a site supervisor who is onsite at this location.
MUST have copy/print experience, PC experience, and strong customer service skills.
Candidates should be able to lift up to 50 pounds and walk/stand to complete copy jobs.
Parking is free.
$92k-131k yearly est. 8d ago
Dental Senior Office Manager
Alfa Dental Support, Inc.
Office manager job in Berlin, NJ
Job DescriptionWho We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Senior OfficeManager
Diamond Braces is seeking an experienced and driven Dental Senior OfficeManager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance.
Essential Functions:
Oversee operations for multiple dental practice locations within the district.
Ensure all locations operate efficiently and deliver exceptional patient care and customer service.
Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.
Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance.
Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability.
Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.
Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development.
Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements.
Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals.
Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices.
Qualifications:
Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations.
Demonstrated experience in measuring and reporting KPIs for multi-site locations.
Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement.
Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management.
Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines.
Associate or bachelor's degree in business, healthcare administration, or a related field.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$75k yearly 4d ago
Front Office Manager
Valley Forge Casino Resort 3.9
Office manager job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests.
Job Duties
· Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue.
· Hire, supervise, train, evaluate work performance, and administer discipline for team members.
· Maintain knowledge of industry practices, hotel markets and statistical data.
· Possess knowledge of room rates, types and availability.
· Maintain and ensure proper par levels of supplies and equipment.
· Coordinate special events and promotions with other departments.
· Resolve customer complaints or disputes.
· Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.
· Responsible for property public area cleanliness and sanitation.
· Authorized to extend complimentary services in accordance with the approved comp matrix.
· Develop operating budgets and meet established goals.
· Review and approve all OTA invoices.
· Other duties as assigned by management.
· May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications
· Thorough understanding of hotel computer system.
· Minimum 3 years supervisory experience and 5 years hotel experience
· Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications.
· Knowledge of hotel key system
· Must be able to work in smoke filled environments.
· Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$42k-53k yearly est. 3d ago
Dental Office Assistant Manager
Diamond Braces
Office manager job in Blue Bell, PA
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Office Assistant Manager
We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the OfficeManager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients.
Essential Functions:
Assist the OfficeManager in overseeing daily office operations.
Supervise administrative staff and clinical team members.
Ensure a positive patient experience and handle concerns promptly.
Coordinate patient scheduling, billing, and insurance verifications.
Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
Assist in monitoring inventory and managing supply ordering.
Generate and review performance reports to track key metrics.
Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
Qualifications:
One to two years of officemanagement experience preferably in a dental setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in officemanagement software and technology.
Understanding of compliance and regulatory requirements in a healthcare setting.
Commitment to continuous learning and professional development.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Performance-based bonus opportunities.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices may be required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$23 hourly 60d+ ago
Medical Assitant-Clinical/Office
U. S. Digestive Health
Office manager job in Media, PA
Job DescriptionDescription:
The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary.
Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR)
Assist providers with physical exams/sigmoidoscopies/bandings as needed
Administer Breath Tests
Call patients with normal test results at provider's request
Answer/return calls to patients with questions or concerns when necessary
Receive and distribute all EMR documents and emails
Order and pre-authorize special injectable and oral medication
Hepatitis C patient follow up with lab orders and results when LPN unavailable
Order and monitor sample medications
File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers
Track procedure and pathology reports and forward to providers
Enter recalls in EMR
Keep exam rooms clean, neat and always stocked
Collect Biohazard Red Bags each month for pick up
Take inventory as needed to accurately order supplies
Schedule procedures, office visits, labs, radiology, and consultations, when necessary,
Log off, shut down and place laptop computers in locked exam room cabinet each evening
Displays ability to access, interpret and document relevant patient history.
Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems
Appropriately & accurately sort and place procedure reports in patient charts.
Identifies, provides, and records relevant hospital, patient history documentation.
Accesses patient laboratory results, using online or telephone procedures, as required.
Other duties as assigned
Requirements:
Required
High School Graduate
Medical Assistant or Nursing Assistant experience.
Demonstrates clinical expertise in gastroenterology nursing.
Current BLS certification.
Participation in ongoing continuing education.
Ability to deal compassionately, professionally, and courteously with patients, their families.
Full range of body motion, including manual and finger dexterity and eye-hand coordination.
Extensive periods of standing or walking.
Bending, lifting, and carrying.
Normal color perception and corrected visual acuity and hearing to normal range.
Involvement with management, providers, staff, and patients and their families
Preferred
At least one (1) year previous office experience preferred.
Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)
$43k-74k yearly est. 10d ago
Front Office Manager
Home2Suites
Office manager job in Philadelphia, PA
Wurzak Hotel Group is looking for a Front OfficeManager at their HOME2 Suites Philadelphia Convention Center is a 248-room hotel, located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center.
The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services.
Essential Functions
Train, cross-train, and retrain all front office personnel.
Participate in the selection of front office personnel.
Schedule the front office staff.
Supervise workload during shifts.
Evaluate the job performance of each front office employee.
Maintain working relationships and communicate with all departments.
Maintain master key control.
Verify that accurate room status information is maintained and properly communicated.
Resolve guest problems quickly, efficiently, and courteously.
Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.
Review and complete credit limit report.
Work within the allocated budget for the front office.
Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
Check cashiers in and out and verify banks and deposits at the end of each shift.
Enforce all cash-handling, check-cashing, and credit policies.
Conduct regularly scheduled meetings of front office personnel.
Ensure strict adherence to the uniform policy.
Uphold the hotel's commitment to hospitality.
Prepare performance reports related to front office.
Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily.
Monitor high balance guests and take appropriate action.
Ensure implementation of all hotel policies and house rules.
Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
Prepare revenue and occupancy forecasting.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Monitor all V.I.P. guests and requests.
Maintain required pars of all front office and stationary supplies.
Review daily front office work and activity reports generated by Night Audit.
Review Front office logbook and guest feedback forms on a daily basis.
Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
On time and at work when scheduled and in proper uniform.
Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as requested.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Ensure maintenance problems are promptly reported through proper channels.
Comply with all company policies and procedures.
Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
Check with manager/supervisor before leaving work area for any reason.
Attend department meetings as scheduled.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
Any other tasks/duties as requested by management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Hilton brand experience preferred.
Associate degree or equivalent experience.
Five years of customer contact and supervisory experience in the hospitality industry.
Our Perks
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
Who we are
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies.
Find out more about us on our website or click here to visit our Linkedin page!
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws.
EEO m/f/d/h
$42k-59k yearly est. Auto-Apply 2d ago
Dental Office Operations Manager
Chord Specialty Dental Partners
Office manager job in Plymouth Meeting, PA
Compensation: Up to $75,000/Annually
Children's Dental Health is seeking a highly organized, detail-oriented Operations Manager (OM) to lead the smooth and efficient operation of our pediatric dental office.
As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care.
The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence.
Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve.
Location: Plymouth Meeting, PA
Schedule: Monday-Friday 8am-5pm
Responsibilities
Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity.
Enforce Policy Adherence: Implement and monitor company office policies, holding staff accountable for consistent compliance.
Drive Financial Stewardship and Business Health: Manageoffice operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation.
Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence.
Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals.
Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made.
Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement.
Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences.
Qualifications
Minimum of three (3) years of experience in a management position, preferably in a dental or healthcare setting.
Excellent organizational and communication skills with attention to detail.
Ability to support doctors, employees, and patients as a leader of the operations team.
Knowledge of dental/medical terminology and PMS software preferred.
Experience using Microsoft Office Suite including Outlook, Teams, Excel and Word.
Clearance through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
$75k yearly Auto-Apply 11d ago
Front Office Manager
Yardley Hospitality Holdings LLC
Office manager job in Morrisville, PA
Job Description The Hampton Inn & Suites by Hilton Philadelphia/Newtown is seeking a highly motivated and personable Front OfficeManager to join our energetic and friendly team! As the Front OfficeManager, you will play a key role in managing and overseeing the day-to-day operations of our front desk and other departments within the hotel in order to ensure that our guests receive exceptional service from check-in to check-out. You will lead, train and supervise our team in order to maintain Hilton brand standards and serve as a positive example while ensuring operational efficiency. Responsible for meeting or exceeding planned objectives in regards to guest satisfaction, as well as, revenue and profit as outlined by management.
The Front OfficeManager will report directly to the General Manager.
Responsibilities
Ensure a positive check-in/check-out experience for guests.
Address guest concerns and resolve issues quickly to maintain satisfaction.
Promote Hilton Honors and Hamptons 100% Satisfaction Guarantee.
Supervise, train, and schedule team to ensure exemplary service.
Demonstrate wide-range flexibility and availability in accordance with the needs of the hotel.
Provide ongoing coaching and performance feedback to team members.
Manage daily front desk operations, including reservations, check-ins, and billing.
Monitor all aspects of property PMS (PEP) for accurate guest information and room assignments.
Foster a welcoming environment and ensure consistent guest satisfaction in alignment with the goals and initiatives of Garnet Hotels.
Lead and coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
Assist with budget management and ensuring accurate billing and payment processing.
Ensure adherence to Hilton brand standards and Garnet Hotels policies.
Promote and drive sales of hotel services including meeting space and property amenities.
Lead staff onboarding and ongoing training to ensure adherence to Hilton standards.
Manage front desk shifts, ensuring smooth transitions between team members.
Effectively and professionally troubleshoot and handle emergency situations.
Monitor stock levels and office expenses in accordance with budget.
Act as MOD in the absence of the General Manager.
Qualifications
2+ years hotel/hospitality experience in operations, food & beverage or administrative preferred.
May be required to work nights, weekends and/or holidays.
PEP/OnQ experience strongly preferred.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to remain clam, effective and professional in all guest/team relations.
$42k-59k yearly est. 8d ago
Front Office Manager
Gulph Creek Hotels
Office manager job in Newtown, PA
The Hilton Garden Inn Newtown Square Radnor is currently hiring for the role of Front OfficeManager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays.
The Front OfficeManager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front OfficeManager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.
DUTIES AND RESPONSIBILITIES (in summary, but not limited to):
- Ensures Outstanding customer care at all times.
- Maintains a friendly, professional, cheerful and courteous demeanor at all times.
- Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service.
- Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.
- Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adheres to company credit limit policies.
- Allocates rooms to expected arrivals after checking the guests preferences and special requests.
- Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc.
- Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner.
- Cross checks all billing instructions are correctly updated.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures.
- Participates in setting yield management strategies, marketing programs and rates.
- Performs other duties as assigned, requested or deemed necessary by management.
- Ensures Front desk log book and hotel log book is always updated and acted upon.
- Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
- Participates in hotel committees and task force assignments.
- Assists all departments in servicing the guests especially during high volume periods.
- Takes responsibility in the absence of the Hotel General Manager.
- Produces hotel front desk schedules.
- Participates in the budget and forecast reporting.
- Ensures time and attendance policies and payroll are accurately reflected.
- Attends meetings as required.
- Ensures front desk supplies are stocked and computer equipment functioning properly.
- Oversees the business center and ensures the area is clean and guest ready at all times.
$42k-59k yearly est. Auto-Apply 22d ago
Business Office Director
Arbor Company 4.3
Office manager job in Voorhees, NJ
Arbor Terrace Marlton is an award winning community in Marlton, NJ offering Assisted Living and Dementia care from The Arbor Company. We have an exceptional opportunity for a seasoned financial leader to contribute to a team of caring and compassionate employees and help us maintain the traditions of excellence in our community. The Business Office Director's responsibilities include all business and officemanagement functions of the community.
Specific responsibilities include billing, A/R, payables, and payroll. The Business Office Director also manages processes related to Human Resources such as hiring, onboarding, and oversight of compliance with ongoing training systems. As a valued member of the community's leadership team, the Business OfficeManager helps set a tone of professionalism and caring for residents, their families, and our staff.
Preferred Background:
* Associate or bachelor's degree in business, accounting, or related field
* Three to five years of financial management experience, preferably in a senior living setting
* Familiarity with monthly P&L and departmental spend downs
* Strong organization and follow-through skills.
* Engaging verbal and written communication style.
* Good mentoring and coaching skills; ability to inspire and develop others.
* Proficient computer skills with all windows applications and accounting systems.
* Experience with staff management including hiring, training, and scheduling
* ----------------------------------------------------------------------------------------
Love what you do and where you work at The Arbor Company.
At Arbor, we believe in serving from the heart. Work shouldn't feel like checking off a task list-it should feel enjoyable, meaningful, and fulfilling. Here are just a few reasons why you'll love being a part of our team:
Make a Real Impact: Every smile, every laugh, and every moment of connection with seniors makes a difference. You're not just making an impact-you're creating joy!
A Team That Feels Like Family: Join a supportive, uplifting crew that's always got your back. Collaboration, respect, and kindness are at the heart of all we do.
Grow With Us: We invest in YOU with career development, leadership opportunities, and hands-on training. Your success is always our success,
Work That Delights: From theme days to individual celebrations, we believe in bringing energy and excitement to every day. Who says work can't also include fun moments?
Amazing Perks & Benefits: Competitive pay, great health benefits, retirement plans, and wellness support-you care deeply about seniors, now allow us to care just as deeply for you.
The Arbor Company, based in Atlanta, GA, manages more than 45 senior living communities in eleven states with more in the pipeline. In business for over 30 years, we have established a national reputation as a leader in senior care-independent living, assisted living, and memory care. We are a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability. The tenure of our executive team, including community-based leaders, is exceptional. We are dedicated to the seniors we serve, their families, and to each other. Our culture is unparalleled and a terrific fit for self-motivated, creative, and dedicated leaders with a passion for senior care.
Arbor9
Job Description
Senior OfficeManager / Operations Coordinator (Wealth Management)
Employment Type I Full-Time, W-2
A well-established, boutique wealth management and financial services firm is seeking a highly experienced, technology-forward Senior Office Administrator to serve as the operational backbone of the organization. This role is critical to supporting wealth advisors, financial planners, and their clients by ensuring seamless day-to-day operations, precise scheduling, reliable technology workflows, and well-documented processes.
This position is ideal for an administrative professional with 5+ years of experience in wealth management, financial services, insurance, or professional services who thrives in a fast-paced, detail-oriented environment and enjoys being the connector, coordinator, and stabilizing force across people, systems, and processes.
The Senior Office Administrator will act as the “glue” of the firm, partnering closely with advisors, leadership, staff, and external consultants to keep the office, technology, and client experience running smoothly, consistently, and securely.
This is a pivotal role within a stable, established wealth management firm where the Senior Office Administrator will have meaningful impact across operations, technology, onboarding, and client experience. The position offers broad exposure across the business, long-term growth potential, and the opportunity to help build and maintain the systems that allow advisors to focus on serving clients.
Responsibilities
Advisor & Client Support
Provide high-level administrative and operational support to wealth advisors and financial planners
Serve as a primary point of coordination for client-related administrative and operational needs
Support new client onboarding, ongoing service requests, annual reviews, and lifecycle events
Ensure accurate preparation, processing, organization, and retention of client documentation
Coordinate client communications, forms, and follow-ups in alignment with firm workflows
Maintain professionalism, discretion, and confidentiality in all advisor and client interactions
Scheduling, Calendar & Meeting Management
Own and manage complex, multi-calendar scheduling for advisors and leadership
Coordinate client meetings, annual reviews, internal planning sessions, and external partner calls
Prepare meeting logistics including confirmations, agendas, materials, technology setup, and follow-ups
Track review cycles, service timelines, and recurring client touchpoints
Act as the central scheduling hub to minimize conflicts and maximize advisor productivity
Operations & Office Administration
Oversee daily office operations to ensure smooth, efficient, and compliant business flow
Manage correspondence, records, digital and physical filing systems, and administrative workflows
Coordinate internal communications and act as a liaison between advisors, staff, and external partners
Support new employee onboarding, ensuring staff have timely access to systems, tools, and documentation
Maintain continuity, institutional knowledge, and operational consistency across the firm
Process Documentation & SOP Development
Assist in documenting and maintaining Standard Operating Procedures (SOPs) for administrative, operational, advisor-support, and role-based workflows
Translate informal, advisor-specific processes into clear, repeatable, step-by-step documentation
Maintain master SOPs, workflow checklists, role summaries, onboarding guides, and process libraries
Support standardization of daily, weekly, quarterly, and annual business processes
Ensure documentation remains current as tools, regulations, and workflows evolve
Technology & Systems Management
Serve as a primary administrative owner of the firm's technology ecosystem
Confidently utilize and support the Microsoft 365 environment, including:
Outlook (classic) for advanced scheduling and communication
Teams for internal collaboration and file sharing
OneDrive and SharePoint for shared drives, firm-wide folders, and role-based access
OneNote for process documentation, SOPs, and knowledge management
Microsoft Office (Word, Excel, PowerPoint) for client and internal materials
Create, organize, and maintain shared drives and digital workspaces to ensure:
Clear folder structures aligned with firm workflows
Consistent naming conventions and version control
Appropriate role-based permissions and access levels
Easy visibility and usability for advisors and staff
Support administrative workflows within CRM and wealth management-related systems (e.g., SmartOffice or similar platforms)
Assist with:
System setup, cleanup, and ongoing optimization
User onboarding and offboarding (access provisioning and removal)
Basic troubleshooting and coordination with IT or vendors as needed
Maintain master platform inventories, access logs, and password coordination in accordance with security and compliance best practices
Partner with leadership and consultants to identify tool overlap, improve adoption, and reinforce technology usage standards
Onboarding Support (Staff & Clients)
Support new employee onboarding, including:
System and shared drive access
Orientation to workflows, SOPs, and internal documentation
Coordination of training materials and resources
Support new client onboarding, ensuring:
Required documentation is collected, organized, and stored properly
Client records are created and maintained across systems
Onboarding tasks and milestones are tracked to completion
Task Management & Workflow Coordination
Support internal task and workflow management tools to ensure accountability, visibility, and follow-through
Track administrative, advisor-support, onboarding, and technology-related tasks to completion
Assist in setting up, maintaining, and reinforcing task management standards
Help ensure cross-functional handoffs are clear, documented, and consistently followed
Required Qualifications
5+ years of administrative, operations, or officemanagement experience in wealth management, financial services, insurance, or professional services
Proven experience supporting wealth advisors, financial planners, executives, or client-facing professionals
Strong technical aptitude and confidence managing digital tools and shared environments
Advanced working knowledge of Microsoft 365, including SharePoint and OneDrive
Demonstrated experience with complex scheduling, calendar management, and coordination
Proven ability to document workflows, processes, and procedures
Exceptional organizational skills and attention to detail
Strong written and verbal communication skills
High degree of professionalism, discretion, and confidentiality
Self-directed, dependable, and comfortable in structured, process-driven environments
Preferred Qualifications
Experience in a RIA, broker-dealer, or insurance agency
Exposure to CRM, agency management, or wealth management platforms (e.g., SmartOffice, Redtail, Salesforce)
Experience supporting SOP creation, onboarding programs, or operational audits
Familiarity with task or workflow management tools
Experience working in a multi-advisor or transitioning professional services firm
Key Competencies & Attributes
Operational excellence and continuous improvement mindset
Highly organized, systems-oriented, and detail-focused
Technologically confident and proactive
Strong time management and prioritization skills
Calm, dependable, and service-oriented
Trusted partner to advisors, leadership, and clients
What we offer:
A dynamic, flexible culture, that promotes collaboration and professional/ personal growth of each team member
To be a part of a well-established team that values hard work, innovation & knows the value of its people
Coaching and mentoring, helping team members realize their potential, aiding in defining goals and executing them
We have an aggressive growth strategy, making way for ample advancement opportunities to transition into operations and/or direct management
Competitive base package
Continuous training - we are firm believers that a strong, knowledgeable, well-trained staff is the reason we are at the top of our field, having continued success
Competitive health-care package
Our goal as leaders is to provide value, value to our clients, vendors and more importantly to our team - YOU!
Looking forward to getting to know you...
We are, and work with clients that are equal opportunity employers and considers all applicants for positions without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected status.
$35k-51k yearly est. 7d ago
Dental Senior Office Manager
Alfa Dental Support, Inc.
Office manager job in Riverton, NJ
Job DescriptionWho We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Senior OfficeManager
Diamond Braces is seeking an experienced and driven Dental Senior OfficeManager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance.
Essential Functions:
Oversee operations for multiple dental practice locations within the district.
Ensure all locations operate efficiently and deliver exceptional patient care and customer service.
Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.
Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance.
Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability.
Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.
Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development.
Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements.
Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals.
Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices.
Qualifications:
Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations.
Demonstrated experience in measuring and reporting KPIs for multi-site locations.
Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement.
Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management.
Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines.
Associate or bachelor's degree in business, healthcare administration, or a related field.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
$75k yearly 4d ago
Front Office Manager
Valley Forge Casino Resort 3.9
Office manager job in King of Prussia, PA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests.
Job Duties
· Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue.
· Hire, supervise, train, evaluate work performance, and administer discipline for team members.
· Maintain knowledge of industry practices, hotel markets and statistical data.
· Possess knowledge of room rates, types and availability.
· Maintain and ensure proper par levels of supplies and equipment.
· Coordinate special events and promotions with other departments.
· Resolve customer complaints or disputes.
· Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.
· Responsible for property public area cleanliness and sanitation.
· Authorized to extend complimentary services in accordance with the approved comp matrix.
· Develop operating budgets and meet established goals.
· Review and approve all OTA invoices.
· Other duties as assigned by management.
· May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications
· Thorough understanding of hotel computer system.
· Minimum 3 years supervisory experience and 5 years hotel experience
· Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications.
· Knowledge of hotel key system
· Must be able to work in smoke filled environments.
· Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$42k-53k yearly est. 3d ago
Medical Assitant-Clinical/Office
U. S. Digestive Health
Office manager job in Media, PA
The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary.
Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR)
Assist providers with physical exams/sigmoidoscopies/bandings as needed
Administer Breath Tests
Call patients with normal test results at provider's request
Answer/return calls to patients with questions or concerns when necessary
Receive and distribute all EMR documents and emails
Order and pre-authorize special injectable and oral medication
Hepatitis C patient follow up with lab orders and results when LPN unavailable
Order and monitor sample medications
File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers
Track procedure and pathology reports and forward to providers
Enter recalls in EMR
Keep exam rooms clean, neat and always stocked
Collect Biohazard Red Bags each month for pick up
Take inventory as needed to accurately order supplies
Schedule procedures, office visits, labs, radiology, and consultations, when necessary,
Log off, shut down and place laptop computers in locked exam room cabinet each evening
Displays ability to access, interpret and document relevant patient history.
Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems
Appropriately & accurately sort and place procedure reports in patient charts.
Identifies, provides, and records relevant hospital, patient history documentation.
Accesses patient laboratory results, using online or telephone procedures, as required.
Other duties as assigned
Requirements
Required
High School Graduate
Medical Assistant or Nursing Assistant experience.
Demonstrates clinical expertise in gastroenterology nursing.
Current BLS certification.
Participation in ongoing continuing education.
Ability to deal compassionately, professionally, and courteously with patients, their families.
Full range of body motion, including manual and finger dexterity and eye-hand coordination.
Extensive periods of standing or walking.
Bending, lifting, and carrying.
Normal color perception and corrected visual acuity and hearing to normal range.
Involvement with management, providers, staff, and patients and their families
Preferred
At least one (1) year previous office experience preferred.
Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)
$43k-74k yearly est. 10d ago
Front Office Manager
Gulph Creek Hotels
Office manager job in Newtown, PA
The Hilton Garden Inn Newtown Square Radnor is currently hiring for the role of Front OfficeManager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays.
The Front OfficeManager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front OfficeManager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.
DUTIES AND RESPONSIBILITIES (in summary, but not limited to):
- Ensures Outstanding customer care at all times.
- Maintains a friendly, professional, cheerful and courteous demeanor at all times.
- Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service.
- Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.
- Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adheres to company credit limit policies.
- Allocates rooms to expected arrivals after checking the guests preferences and special requests.
- Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc.
- Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner.
- Cross checks all billing instructions are correctly updated.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures.
- Participates in setting yield management strategies, marketing programs and rates.
- Performs other duties as assigned, requested or deemed necessary by management.
- Ensures Front desk log book and hotel log book is always updated and acted upon.
- Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
- Participates in hotel committees and task force assignments.
- Assists all departments in servicing the guests especially during high volume periods.
- Takes responsibility in the absence of the Hotel General Manager.
- Produces hotel front desk schedules.
- Participates in the budget and forecast reporting.
- Ensures time and attendance policies and payroll are accurately reflected.
- Attends meetings as required.
- Ensures front desk supplies are stocked and computer equipment functioning properly.
- Oversees the business center and ensures the area is clean and guest ready at all times.
$42k-59k yearly est. 22d ago
Dental Senior Office Manager
Alfa Dental Support, Inc.
Office manager job in Bellmawr, NJ
Job DescriptionWho We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives.
Dental Senior OfficeManager
Diamond Braces is seeking an experienced and driven Dental Senior OfficeManager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance.
Essential Functions:
Oversee operations for multiple dental practice locations within the district.
Ensure all locations operate efficiently and deliver exceptional patient care and customer service.
Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.
Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance.
Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability.
Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.
Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development.
Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements.
Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals.
Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices.
Qualifications:
Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations.
Demonstrated experience in measuring and reporting KPIs for multi-site locations.
Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement.
Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management.
Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines.
Associate or bachelor's degree in business, healthcare administration, or a related field.
Benefits:
Highly competitive compensation.
Health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Discounted orthodontic care for you and your family.
Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun, inclusive, and supportive culture where your career can thrive.
Job Type: Full-time
Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications.
Job Location: In-person; local travel between offices required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
How much does an office manager earn in Abington, PA?
The average office manager in Abington, PA earns between $29,000 and $69,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Abington, PA
$45,000
What are the biggest employers of Office Managers in Abington, PA?
The biggest employers of Office Managers in Abington, PA are: