Office manager jobs in Wauwatosa, WI

Milliman's CMH Health Practice is seeking a Healthcare Business Manager with strong employee benefits experience to join their vibrant, dynamic, and growing practice. Healthcare Business Managers will have the opportunity to work in a wide variety of areas within the healthcare industry while working alongside some of the leading experts in the field. Who We Are Milliman is one of the leading experts in healthcare financing and delivery. We advise clients on a wide range of issues-from assessing the impact of healthcare reform on organizations or populations to streamlining operations while advancing the quality of patient care. Our consulting work is supported by a powerful toolkit of data analytics solutions and informed by the most trusted, comprehensive set of cost guidelines in the industry. The Team Within a project team, consultants, managers, and analysts coordinate their efforts to deliver client reports and deliverables. Consultants are responsible for building relationships with clients, directing projects, and presenting results. Project managers work directly with analysts by reviewing work, answering questions, and developing client correspondence. Analysts are responsible for the majority of the technical work, which may include analyzing data, completing actuarial calculations, developing and utilizing actuarial models, and implementing software solutions. Job Responsibilities Perform financial analyses including developing pricing and employee contribution strategies, modelling plan design alternatives, and calculating reserves Lead vendor procurement strategy, negotiation, implementation, and optimization activities Analyze benefit plan design, cost savings, and funding strategies Perform data analysis using Excel, SAS, and proprietary Milliman programs to assist with consulting for various health insurance work areas (Medicare, Commercial / ACA, Medicaid, Long Term Care, Pharmacy, Provider, and more). Provide consulting services in Pricing, Reserving, Financial Projections, and Mergers and Acquisitions. Responsible for performing various technical work while delegating most of the work to professional staff to help meet client needs Responsible for reviewing the work of others and assisting with research and product development. Responsible for several projects simultaneously providing insight into the technical direction of each project, verifying the initial reasonableness of the solution and creating client communications for review by Consultants (includes data collection, project updates and answering basic technical questions). Minimum Requirements Bachelor's or Master's degree in a quantitative field Minimum of 4 years of relevant full-time experience, primarily working with Employee Benefits programs for Manager level Minimum of 6 years of relevant full-time experience, primarily working with Employee Benefits programs for Senior Manager level Able to acquire state life and health license within 90 days of start date Thorough understanding of Microsoft Excel and actuarial concepts Competencies and Behaviors that Support Success in this Role Pursuit of CEBS/ASA designation, or health and welfare actuarial/underwriting training Experience working with SAS, VBA, or other coding languages is advantageous Experience with commercial group insurance, employer health benefits, or pharmacy programs from a benefit consulting/brokerage firm or health underwriting/actuarial function of an insurance company is strongly preferred Experience mentoring staff and managing projects Strong communication skills (both verbal and written) Ability to help identify client issues and resources needed to solve problems Analytical thinking skills to evaluate analyses for communication to clients Ability to help plan and organize work for projects Identify project deliverables, meet deadlines, and ensure compliance with quality procedures Strong time management skills Ability to work independently and within a team Client focused and results oriented Organizational expertise and flexibility Ambition and excitement for professional development within the actuarial field Salary: The salary range is $85,100 - $207,720, depending on relevant factors, including but not limited to education, work experience, certifications, location, etc. For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia, Washington, or the District of Columbia: $93,610 - $154,550 if overall experience is less than 6 years; and $115,390 - $190,410 for experience greater than 6 years. New York City, Newark, San Jose, or San Francisco: $102,120 - $168,600 if overall experience is less than 6 years; and $125,880 - $207,720 for experience greater than 6 years. All other states: $85,100 - $140,500 if overall experience is less than 6 years; and $104,900 - $173,100 for experience greater than 6 years. Location: It is preferred that candidates work on-site at our Chicago, IL, Milwaukee, WI, or Hartford, CT office. Remote candidates will be considered. The expected application deadline for this job is January 25, 2026. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners. Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges. 401(k) Plan - Includes a company matching program and profit-sharing contributions. Discretionary Bonus Program - Recognizing employee contributions. Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses. Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. Holidays - A minimum of 10 observed holidays per year. Family Building Benefits - Includes adoption and fertility assistance. Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria. Life Insurance & AD&D - 100% of premiums covered by Milliman. Short-Term and Long-Term Disability - Fully paid by Milliman. Equal Opportunity: All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #LI-CS1 #LI-REMOTE

Job Description TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As an Office Manager, you'll be the central hub of TIMEPROOFUSA's daily operations, ensuring the entire branch runs smoothly, efficiently, and with professionalism that reflects our brand. You'll support leadership, coordinate administrative workflows, manage communication channels, and maintain the structure that keeps every department moving forward - all while creating an organized, positive, and high-performing office environment! What You'll Do Oversee day-to-day office operations, including administrative tasks, scheduling, supplies management, and facility upkeep. Serve as the main point of contact for internal staff, vendors, and customers entering or contacting the office. Maintain and organize company records, documents, and files within CRM systems (i.e. Salesforce) and internal platforms. Support leadership and department heads with reporting, timekeeping, onboarding/offboarding, IT requests, shipping/receiving office needs, etc. Manage office communications - emails, phone lines, mail, and customer inquiries Coordinate meetings, trainings, office events, and company calendars to maintain seamless operations. What's In It for You $75k - $85k, depending on experience Full benefits package - Medical, Dental, Vision, 401k, and PTO Paid training and mentorship from industry-leading experts Opportunities for growth - advance into HR, Operations, or Administrative Leadership positions Supportive team culture built on communication, reliability, and recognition Full-time, W-2 employment What It Takes to Succeed Strong organizational and time-management skills - you thrive in a fast-paced environment and keep the office running efficiently Excellent communication and interpersonal abilities - you maintain professionalism and build trust with staff and clients. Problem-solving mindset - you can anticipate needs, resolve issues quickly, and keep things moving.

The Senior Business Office Manager is a special person. This professional is a subject matter expert on Medicare, Medicaid and Private Insurance billing. In addition, a skilled communicator with patients, residents and families on delicate financial subjects on a regular basis. If you are an experienced and success driven business office manager who is looking for an opportunity to join an organization that believes in teamwork and success, apply today! Posted Salary Range USD $60,000.00 - USD $72,000.00 /Yr. Wage Commensuration The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. Duties & Responsibilities Take the lead on billing and follow up of all Medicare, Medicaid, private pay, co-insurance, and managed care billing for the facility. Take primary responsibility for cash collections and A/R goals of the facility. Work very closely with the Central Billing Office for the region on all billing issues and follow up necessary. Qualifications & Requirements Must have 3 to 5 years of experience in third-party billing and reimbursement including Medicare, Medicaid, co-insurance, managed care and private collections preferred Must be detail oriented and have excellent customer service skills Must have Medicare, Medicaid and Private Insurance billing experience to be considered Benefits All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes: Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts Tuition Reimbursement & Nursing Loan Repayment Programs PerkSpot - Local Deals and Weekly Perks Program 401(k) Paid Time Off Plan New Pet Insurance Discount available DailyPay option available! - Get your pay, when you need it. Purchasing Power - online purchase/payroll deduction Tickets at Work - entertainment ticket discounts Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families) Helping Friends Foundation - our employees' hardship/crisis fund Auto and Home Insurance - employee discount available - payroll deduction! In-facility education programs and more! EOE Statement Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Office Manager will provide administrative support to all OVG departments (concessions, catering) at the venue, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling A/P and A/R responsibilities, assuring compliance in hourly employee personnel files, handling basic HR duties, scheduling, and general clerical duties, and GL entries. Perform month end closing work, account reconciliations, and profit statement reporting to management. Safeguard company assets, and provide data and fiscal support to other departments within the company Given the small size of the OVG onsite office (usually 2 FT employees), it is critical that the Office Manager have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive. This role pays an hourly rate of $25.00-$30.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 24, 2025. About the Venue A mission-based non-profit organization located in downtown Milwaukee, the Marcus Performing Arts Center (MPAC) brings high-quality arts and cultural programming to Southeastern Wisconsin. Serving more than 200,000 people annually, MPAC brings a diverse range of celebrated performing arts to the region, including: Tony Award-winning Broadway shows. Exceptional music, dance, and theatre events from artists in Milwaukee and around the world. Exciting community events & celebrations. Fun, educational experiences for young audiences. Private events, like weddings and meetings. A fixture in Milwaukee for over 50 years, MPAC is home to four major resident companies: Black Arts MKE, First Stage, The Florentine Opera, and Milwaukee Ballet. MPAC is proud to be part of the Milwaukee Theater District as well as a dedicated War Memorial facility, honoring those who bravely served our country. From our world-class performances to inspiring community events, we hope your experience at the Marcus Performing Arts Center leaves you feeling transported and transformed. Responsibilities Provide general office/administrative/accounting support including input of weekly cash and sales reports, A/P and A/R data entry, event reporting. Assist with basic payroll functions: compile and process weekly payroll, data entry, timekeeping verification, ensure W-4, I-9 forms are complete and on file; maintain employee deductions file. Provide accounting support to company departments. Reconcile sales reports prior to month end postings. Oversee document coding. Calculate commissions earned. Collect data from multiple sources and generate reports of OVG' event operating results to venue management team and the corporate Finance Department. Includes generating P&L's, franchise season reports, catering activity recaps and sales reports. Perform month end closing, reconciliations and entries. Safeguard company assets through close monitoring of accounting procedures; conduct audits as needed. Reconcile bank deposits to sales reports, inventory levels, payroll reporting, A/P and A/R activities. Prepare current workbooks containing financial information by event type. Supervise preparation of NFP reports by event, and payroll reporting by event types. Provide general office and clerical support: preparation of weekly package to corporate, copying, filing, correspondence, telephone inquiries. Handle basic Human Resources functions: personnel, answer employee inquiries regarding scheduling, facilitate job fairs and new hire orientation, maintain employee training logs, submit workers compensation claims and maintain OSHA log, basic report generation, respond to initial unemployment claims, interface with employees regarding basic employment issues. Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to management (Concessions/Catering Manager, GM) in a timely and responsible manner. Qualifications Bachelors degree in accounting, finance or related field. Four or more years' experience in an accounting position with increasing level of oversight and responsibility. Thorough understanding of accounting and financial reporting principles and practices. Demonstrate knowledge of payroll and tax issues, basic knowledge of employment law. Advanced proficiency with computers in a Windows platform including Microsoft applications, accounting/payroll/HRIS systems. Experience Solomon, ADP and/or Ceridian a plus. Extensive experience preparing accurate spreadsheets and reports. Consistent and reliable attention to detail, accuracy and validity. Ability to multi-task in a fast-paced, changing environment. Must work well under pressure of deadlines. Ability to successfully interact and collaborate all team members professionally and supportively. Excellent organizational and time management skills; ability to delegate tasks as required. Thorough understanding of accounting and financial reporting principles and practices. High level of proficiency with computers, Microsoft applications, accounting/payroll/HRIS systems. Experience with Solomon, ADP and/or Ceridian a plus. Extensive experience preparing spreadsheets and reports. Consistent and reliable attention to detail, accuracy and validity. Ability to multi-task in a fast-paced, changing, environment. Must work well under pressure of deadlines. Ability to interact with a diverse spectrum of individuals calmly, professionally, supportively. Excellent organizational and time management skills; ability to delegate tasks efficiently and develop staff to next level. Ability to adhere to highest standards of ethics, integrity, professionalism, and discretion. Ability to execute solid management decisions quickly and efficiently. Ability and willingness to work extended hours (i.e. evenings, weekends, holidays), as frequently required by event or business necessity. Ability to develop and maintain cooperative working relationships with company and business contacts. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Our genuine commitment to quality care and patient satisfaction provides clear vision and improves the quality of life for our community and for ourselves. Job Description Unique opportunity for an experieinced business office manager / bookkeeper with a multi specialty, multi location eye care practice. This is a working manager opportunity in our practice. This individual handles A/R, P/R, calculates bonus payments, partner distributions, reconciles bank accounts, merchant statements, and business credit cards and provides reports for monthly board meetings. There is time to overlap with the current bookkeeper that is retiring later this Spring. Qualifications Knowledge of GAAP, experience with Paychex, and Sage accounting system Additional Information All your information will be kept confidential according to EEO guidelines.

🌞 Business Office Manager - Sunrise Meadows Senior Living (Brookfield, WI) Are you the organizational wizard who can juggle payroll, paperwork, and people-all while keeping a smile on your face and a coffee cup in hand? If so, Sunrise Meadows Senior Living wants YOU to be the heartbeat of our business office! 🧩 About the Role As our Business Office Manager, you'll be the go-to guru for all things administrative. From managing resident billing and payroll to welcoming new hires and keeping our files in tip-top shape, you'll be the glue that holds our community together. You'll work closely with department leaders and our Executive Director to keep things running smoother than a fresh jar of peanut butter. This isn't just a desk job-it's a people job. You'll greet guests, support staff, and help our residents feel right at home. If you love solving problems, organizing chaos, and making a difference, this is your moment. 🎯 What You'll Be Rocking Keeping resident and staff files organized like a boss 📁 Managing payroll and benefits like a financial ninja 💸 Coordinating hiring, onboarding, and exit interviews with flair 🎤 Tracking census data and billing with precision 🎯 Being the friendly face and the calm voice on the phone ☎️ Supporting our leadership team with secretarial superpowers 🦸 Supervising office staff and spreading good vibes 🌈 🧠 What You Bring to the Table High School diploma or GED (college degree = bonus points!) Prior office and payroll experience preferred Experience interviewing, training, and supervising staff? Even better! Tech-savvy with a love for spreadsheets, emails, and learning new systems Calm under pressure, tactful with people, and always professional Able to lift up to 20 lbs and move around the community with ease A heart for seniors and a head for details 💼 Perks of the Job Work in a warm, welcoming senior living community Be part of a team that values compassion, integrity, and excellence Opportunities for growth, learning, and making a real impact Competitive pay and benefits Daily doses of gratitude from residents and staff alike 🌟 CAPLICO Values We Live By Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebration Ownership If these values speak to your soul, we want to hear from you. 📨 Ready to bring your talents to Sunrise Meadows? Apply today and let's make magic happen-one spreadsheet, smile, and staff member at a time. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************

Illuminus is seeking highly skilled and detail-oriented Billing Manager to oversee and manage the billing operations in our Finance department. This individual assists with the daily operations related to billing, collections, minimizing bad debt, improving cash flow and managing the overall health of receivables. This role is also accountable for leading assigned team members, managing billing, insurance and authorization processes, ensuring processes are implemented effectively and efficiently, ensuring deadlines are met and team performance aligns with organizational goals. Responsibilities: * Maintains and actively promotes effective communication with all individuals. * Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values. * Directs the daily activities and career development of team members, including hiring, coaching, ensuring standards of practice are uniformly applied and monitoring staff goals and performance. * Manages the end-to-end medical billing process, ensuring accurate and timely submission of claims to insurance companies and processing of statements to residents. * Stays abreast of current billing practices and Medicare and Medicaid regulations, as well as prepares for regulation changes in a proactive manner. * Understands existing insurance payer contracts including authorization requirements, timely filing deadlines, payment methods, manage rate and adjustments. * Ensures that claims, denials and appeals are efficiently processed. * Implements standardized and proactive processes to improve collections. * Resolves problems independently and maintains productivity, quality and customer-service standards and escalates larger scale issues to upper management as needed. * Preserves and upholds positive working relationship with clients, residents, residents' representatives, and other internal departments. * Collaborates with other department leaders in ongoing, cross-functional process improvement projects. * Manages Accounts Receivable/Billing software to ensure efficient usage and proper implementation. * Performs month end close procedures including reconciliation and review to ensure the accuracy of financial data within accounting and billing systems. * Acts as the point of contact between the organization and external parties as it relates to collection efforts and issues. * Responsible for on-call services and performs other duties, as assigned. Requirements * Two-year associate degree in Finance or related field. * Three (3) years of experience in healthcare billing and collections. * Previous supervisory experience. * Knowledge of billing systems software. * Proficient in word processing and spreadsheet software * Commitment to quality outcomes and services for all individuals. * Ability to relate well to all individuals. * Ability to maintain and protect the confidentiality of information. * Ability to exercise independent judgment and make sound decisions. * Ability to adapt to change. Benefits * Health, Dental, & Vision Insurance * Health Saving Account with Potential Company Contributions * 401(k) with Company Match * Financial and Retirement Planning at No Charge * Paid Time Off and Holidays * Basic Life Insurance & AD&D - Company Paid * Short and Long Term Disability - Company Paid * Voluntary Ancillary Coverage * Referral Bonuses * Employee Assistance Program If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities. Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting. The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.

The Office Operations Manager oversees the daily administrative and operational functions of the community health center, ensuring efficient delivery of medical, behavioral health, and dental services. This role manages front office operations, supports clinical staff, ensures compliance with regulatory requirements, and drives process improvements to enhance patient satisfaction and operational efficiency. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: Operational Management * Oversee day-to-day operations of the front office, including patient registration, scheduling, insurance verification, and billing coordination. * Ensure smooth workflow between medical, behavioral health, and dental departments. * Monitor appointment scheduling to maximize provider productivity and patient access. * Develop, implement, and monitor office policies and procedures to ensure compliance with federal, state, and local regulations. Staff Supervision and Development * Supervise, train, and evaluate administrative/front desk staff. * Coordinate staff schedules and ensure adequate coverage at all times. * Foster a collaborative and patient-centered work environment. * Conduct regular staff meetings and performance evaluations. Compliance and Quality Improvement * Ensure compliance with HIPAA, OSHA, and other applicable regulations. * Participate in quality improvement initiatives and credentialing/accreditation activities. * Track key performance indicators (e.g., patient satisfaction, no-show rates, billing accuracy) and recommend improvements. Financial and Resource Management * Work with leadership to manage office budgets and expenses. * Oversee supply inventory and procurement for medical, behavioral health and dental operations. * Assist with grants and reporting as needed. Customer Service & Community Relations * Address patient concerns or complaints promptly and professionally. * Serve as a liaison between patients, staff, and leadership to resolve operational issues. * Support outreach initiatives to strengthen community partnerships. Minimum Qualifications (Knowledge, Skills, and Abilities) Education & Experience: * Bachelor's degree in Healthcare Administration, Business Administration, or related field (or equivalent experience). * Minimum 3-5 years of leadership experience in healthcare office management or operations, preferably in a community health center or FQHC setting. * Experience supervising staff in a medical or dental environment. Knowledge, Skills, and Abilities: * Strong understanding of medical and dental office workflows, insurance billing, and scheduling systems. * Familiarity with electronic health records (EHR) and dental practice management software. * Excellent leadership, organizational, and problem-solving skills. * Strong interpersonal and communication skills with a patient-centered approach. * Ability to manage multiple priorities in a fast-paced environment. CERTIFICATES, LICENSES, REGISTRATIONS: Current Wisconsin driver's license required. Racine Community Health Centers, Inc. is an Equal Opportunity Employer

Location: 235 B Oakton Avenue, Pewaukee, WI, 53072 Would you like a career where you get training and have an opportunity to advance? Would you like to control how much money you get paid each week?As an Operations / Office manager you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. Ready to join a company and a team that will support you? Apply today - Molly Maid is ready for you!Prior customer service, management, and cleaning experience or equivalent experience with the ability to learn quickly!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and can effectively manage a variety of situations on a day-to-day basis. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture. Once you've enjoyed training in the Molly Maid process, you'll provide support to the teams that will deliver exceptional service customers. Full-time. No nights. No weekends. No holidays. We provide:• Training on the Molly Maid Model• Training on our operational systems• Branded comfortable clothing• A stable and consistent working schedule • A fun culture where success is celebrated as a team If you like working as a team, supporting others, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $18-$30 an hour plus bonus opportunities and is dependent on experience. [insert pay and benefits details here] • Earn paid time off weekly, up to 10 days per year• Earn one day of sick time off for every 8 weeks worked• Earn a 2% company match for your 401k contributions As an Office / Operations Manager, you will be responsible for:• Operational tasks - Grow and retain customers by creating connections with strong written and verbal communication skills. • Perform marketing and sales - Drive team engagement and follow through on processes to meet set goals. • Build our culture and team - Interview, hire, and train individuals to exceed customer expectations and enhance the work environment. • Be a brand ambassador - Respond, resolve, and follow-up with customers, schedule estimates and be ready to jump in where needed. This job will be a great fit for you if…• You feel at home leading and supporting a team with open communication to deliver an exceptional experience for customers. • You have a positive disposition and enjoy developing relationships. • You are comfortable with a computer and technology, especially Microsoft Office. • You have strong organizational skills, which include setting priorities and executing a plan of action. You thrive in a fast-paced environment• You seek to continuously develop as a sales professional. • You like to work in a variety of environments while getting to know our team and customers. Job RequirementsMinimum requirements to be considered for this position. • Legally authorized to work in the United States• Complete a background check• 2-3 years of experience in recruiting, training, customer service, or office management or equivalent • Ability to work Monday through Friday, 8 am to 5pm. Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately. "You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. "

Wisconsin Center District Job Description - Guest Services Manager Position Overview: Reporting to the Director of Guest Services, the Guest Services Manager is responsible for managing a team of Guest Services Supervisors and Guest Services Associates who are responsible for enhancing and resolving the experiences of guests at any Wisconsin Center District (WCD) facilities. The Guest Services Manager will oversee all guest communication and feedback including inquiries, concerns, and guest resolution and drives process improvements for the overall guest experience. The Guest Services Manager will also conduct Guest Services staff training and supervise Guest Services employees in accordance with the WCD policies and procedures. Responsibilities: Event Staff Management • Effectively communicate with Guest Services staff to establish standards and expectations, goals and objectives, and policies and procedures. • Motivate Guest Services staff by creating a positive working environment and lead by example the WCD's core values of BPX (Bold. Proud. Experience Obsessed) where employees are stimulated and inspired to do exceptional work. • Facilitate a coaching and counselling program that maintains consistency of effort among event staff. • Identify and develop event staff into specialized supporting roles. • Work closely with Guest Service Supervisors to develop their leadership skills and scale up the effectiveness of building management. • As directed, review staff-related incidents with Guest Services Supervisors and internal departments to ensure consistency and accuracy of WCD records. Event Planning and Coordination • Meet with Event Services department to determine Guest Services needs and requirements on a per-event basis. • Assist with scheduling and positioning of Guest Services staff to best accomplish the service, safety, and cost priorities for each event. • To maintain emergency preparedness, the Guest Services Manager must have full working knowledge of all applicable safety regulations and security procedures for all WCD facilities. Event Operations • Coordinate pre-event briefings with Guest Services Supervisors and other key support staff. •Utilizing the coaching/counselling programs, evaluate and reinforce the work of the Guest Services staff in real time. •Work events where Guest Services staff are scheduled. Training •Manage the ongoing development and facilitation of Guest Services staff training. Training content includes service values, service operations, safety policies, and general building orientation. •Assist with position-specific training modules to facilitate staff rotation and the orientation of new hires. Administrative •Work with the Event Operations Department to monitor and/or implement staffing levels for each event. •Assist in the administration of an end-of-year staff survey, soliciting feedback on the Guest Services employee experience. •Perform the duties of the Guest Services Supervisor, when necessary. Other Duties as Assigned Skills & Qualifications: •Must possess a positive and enthusiastic personality, and an openness to learning, with a superior work ethic. •Demonstrated ability to convey information with clarity and precision (both written and verbal) High level problem-solving skills with the ability to make quick,effective decisions in demanding situations. •Ability to thrive in a fast-paced environment; working on numerous projects and tasks. Meticulous attention to detail in document preparation and record-keeping. Must be available for most major events, including pre- and post-event responsibilities. •Exceptional presence and ability to deliver compelling and persuasive presentations and information to diverse audiences. Working knowledge of Microsoft Office Suite (i.e. - Outlook, Excel, Word, and PowerPoint). •Must be able to work weekends, evenings, and holidays in addition to regular business hours. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and walk. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Specific hearing abilities required by this job include the ability to hear to be able to listen and answer a phone and radio in the course of the job. The employee is frequently required to use hands and fingers in the course of general work tasks. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so assigned. Education & Experience: • Required o Minimum two-year college degree or equivalent experience. o Three to Five years of management, supervisory and training experience o Experience working in a fast-paced environment, demonstrating an ability to work under pressure, recognize problems and find solutions o Proficient in the use of the Microsoft Office Suite of Products: Excel, PowerPoint, Word, Access, Outlook • Preferred o Bachelor's degree from a four-year accredited university in Sport/Event Management, Hospitality, Training & Education, or Business Administration o Previous experience working with Time, Attendance and Scheduling Software Positioned Based in: Milwaukee, WI Travel Required: N/A Position Type: Exempt Reports to: Director of Guest Services Department: Guest Services ***Revised on 9/18/25 **The above is intended to describe the general content of and requirements for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. **We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, martial or veteran status, sexual orientation, or any other legally protected status. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What we can offer you: Competitive wage Defined Benefit Pension Plan Health and Dental Insurance 100% company paid Group Life Insurance Paid Vacation Paid Holidays Free parking and close access to public transportation options Opportunities to work in a fast-paced, live event environment

An MRA Member is looking for... Office Manager Waukesha, WI Responsible for overseeing daily office operations, which includes administrative tasks, facility management, and supporting staff and management. Principal Duties & ResponsibilitiesGeneral Office 1. Administrative & Operation Duties a. Act as a central point of contact for employees and external visitors b. Organize and coordinate office procedures and operations to ensure efficiency c. Provide administrative support to senior management and other staff d. Manage office supplies, equipment, and inventory e. Handle all incoming and outgoing mail, packages, and deliveries i. Open/date stamp (without opening) Confidential and Certified Mail to President, CEO and Vice Presidents, CFO and distribute to staff ii. Prepare packages to go out iii. Take mail/packages to drop-off box at the end of the day iv. Update FedEx log for delivery dates v. Review and approve FedEx invoices f. Schedule meetings, appointments, and travel arrangements i. Assist in planning and organization of all employee social and training functions ii. Assist in obtaining event spaces as required 2. Filing & Office Organization a. Generate accounting and owner folders for new jobs, correspondence & job folders b. Prepare boxed up completed jobs for pickup to the off-site storage facility c. Coordinate the ordering of office and shipping supplies as needed 3. Facility Management a. Ensure the office environment is safe, secure, and pleasant b. Maintain overall office maintenance including but not limited to coordination with cleaner and outside property management c. Calls in for maintenance/repairs on the copiers and plotters as needed 4. Order and inventory company apparel Insurance Administration Review COIs for accuracy and completeness. Minimum A- rating, Size VIII rating for the carrier Waivers for the Workman's Comp (WC) (where allowed by state law) and General Liability (GL) policies with endorsements for additional insured status, completed and ongoing operations Update insurance tracking Monitor expiration dates of COIs and follow-up on updates as needed for all projects Follow up on insurance renewals Work closely and communicate with project team to achieve the job duties Warranty Work Coordinator Manage master warranty log by inputting warranty work descriptions, dates identified and completed provided by EVPCO, Project Managers and/or Superintendents Send weekly update on warranty status Send 10-month warranty notices and track all updates The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Requirements Education & Experience: 1.) High School Diploma or equivalent required 2.) 1 to 3 years' experience in construction management or administrative assistant Knowledge & Skills: 1.) Proficient with Microsoft Office Products including but not limited to Excel, Outlook, and Word 2.) Strong customer service background desired 3.) Detail orientated and the ability to be resourceful and proactive when issues arise We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Reports to: AGM/GM Department: Rooms WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The Front Office Supervisor (FOS) at Hyatt Place Milwaukee Downtown is responsible for ensuring exceptional service is provided to all guests. The FOS will oversee the operations of the front desk department, train and supervise the team to maintain superior customer service standards, and ensure the hotel runs smoothly to achieve the highest level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Services: Greet guests and efficiently manage check-in and check-out procedures using the Property Management System (PMS). Cash Handling: Handle cash transactions accurately, ensuring precise hotel charges and maintaining thorough accounting records. Team Leadership: Attend and occasionally lead daily pre-shift meetings with team members to ensure smooth operations. Inventory Management: Assist the Director of Operations or Assistant General Manager with ordering supplies and managing market items. Sales & Reservations: Utilize effective communication skills to answer inquiries, accept reservations, and promote hotel amenities to enhance room sales and overall revenue. Customer Relations: Maintain excellent customer relations by promptly addressing questions and concerns in person and over the phone. Telephone Operations: Operate the telephone system proficiently, including managing incoming calls, directing in-house calls, scheduling wake-up calls, and managing trace requests for efficient guest service. Front Desk Operations: Maintain a courteous and friendly demeanor at all times to foster a welcoming atmosphere and ensure smooth operations. Checklists & Documentation: Complete shift checklists diligently to ensure all shift responsibilities are accurately handled. Maintain the front desk logbook to facilitate communication and report any issues to incoming shifts and supervisors. Guest Mail & Messages: Manage incoming guest mail, messages, and faxes by sorting and distributing them promptly. Market Attendant: Serve as a cashier and attendant in the market area as required. Management Responsibility: Act as Manager on Duty in the absence of executive committee members or the Front Desk Manager. Safety & Security: Ensure compliance with Safety and Security Policies, training team members and reporting suspicious activities of guests, visitors, or staff. Incident Reports: Write guest incident reports as needed and maintain security for guests and property. Physical Requirements: Able to stand for long periods, walk throughout the workday, and perform tasks that require reaching, bending, pushing, pulling, and twisting. Other Duties: Perform other duties as assigned by management to support hotel operations. QUALIFICATIONS Education: High School Diploma, GED, or equivalent work experience. Customer Service: Friendly demeanor with excellent communication and customer service skills. Organizational Skills: Strong organizational and prioritization skills. Technical Skills: Prior experience using Windows-based software preferred. Physical Abilities: Ability to stand 90% of the day and perform physical tasks such as lifting supplies (up to 50 lbs.), bending, and reaching. Experience: Previous front desk or hospitality experience is preferred.

Are you a dynamic leader with a knack for creating a thriving work environment? Connect Chiropractic is seeking a passionate Chiropractor Office Manager to join our administrative team!This is your chance to shine in a role that combines leadership with impactful patient care. Read on to find out more! PAY & BENEFITS Our Chiropractor Office Manager enjoys a competitive salary between $40,000 and $55,000 per year, alongside amazing benefits and perks like 8 paid holidays, 40 hours of PTO (after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members. ABOUT OUR CLINIC Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work. ABOUT THE ROLE In your role as Chiropractor Office Manager, you are the backbone of our office, ensuring smooth daily operations. You start by organizing office tasks, from managing correspondence to refining our systems. Leading and supporting a stellar team, you handle staff hiring, maintain office policies, and oversee administrative functions. Your goal is to enhance patient care, drive clinic growth, and foster a positive team spirit. Minimum Qualifications: High school diploma or equivalent Preferred Qualifications: Managerial experience Schedule: Oak Creek Schedule: Monday: 8am-1:30pm & 2:40pm - 7pm Tuesday: 6:30am-12pm Wednesday: 8:30am-12:30pm & 2:40pm-6pm Thursday: 8:30am-12:30pm & 2:40-7pm QUALIFIED? WE WANT TO HEAR FROM YOU! Excited to take the lead at Connect Chiropractic? Applying is a breeze with our quick, 3-minute mobile-friendly initial application. Apply now to get started and show us how you'll elevate our clinic! We look forward to welcoming you to our administrative team!

The Business Enablement Manager is a valuable member of our Health Informatics and Technology team who is responsible for leading a cross-functional team that serves as the operational bridge between business users and technology systems. This role oversees the implementation, configuration, and support of enterprise applications and digital workflows that enable public health, behavioral health, and community-based care services. Focused on aligning people, processes, and technology, the manager ensures that solutions are effective, supportable, and strategically aligned with organizational goals. The team acts as a center of excellence for system enablement-combining technical know-how, process analysis, and user experience design to maximize technology value across programs. Scheduled Hours: 40 hours per week * Hybrid schedule after six months of training period completed; 3 days in office and 2 days remote. Leadership & Strategy * Provide operational leadership to a multidisciplinary team focused on application enablement. * Champion a people-process-technology approach to problem-solving, ensuring solutions are practical, usable, and sustainable. * Serve as a primary liaison between IT, clinical and program leaders, and operations to understand business needs and translate them into system solutions. Application & Workflow Enablement * Oversee configuration and support of enterprise systems including EHR, case management, public health, and administrative platforms. * Coordinate system testing, release management, change documentation, and user feedback processes. * Partner with the Technical Operations and Data Engineering teams to ensure integration and alignment across systems. Process Improvement & Change Management * Identify and address inefficiencies in workflows by optimizing how systems are used across departments. * Facilitate business process reviews in collaboration with end-users and leadership. Technical Coordination * Ensure system design and configuration decisions align with security, data governance, and compliance frameworks. * Support integration efforts by ensuring documentation of functional requirements and collaborating with data and systems engineers. Performance & Team Management * Supervise and mentor staff, ensuring strong collaboration and accountability. * Establish clear goals, performance indicators, and development plans for each team member. * Build a culture of transparency, continuous learning, and solution ownership. * Bachelor's degree in health informatics, Information Systems, Public Health Administration, or related experience. * Minimum five (3) years of experience in business systems, health IT, or application support, with at least two (2) years in a leadership or supervisory role. * Experience supporting or configuring enterprise applications in a healthcare or public health environment. * Familiarity with systems such as EHRs, case management platforms, and reporting tools (e.g., Tableau, Power BI). * Understanding of data privacy and compliance standards (e.g., HIPAA, 42 CFR Part 2). As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at********************************************************** At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary gradesat************************************************ For unionized positions, a list of our collective bargaining agreements can be found here: ******************************************************************* Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

#LI-SA1 Plymouth Health Services is hiring! Join us as a Full-Time Business Office Manager with a salary up to $25/hr. and a flexible work schedule! Perfect for someone looking to balance work and life. Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Job Summary Responsible for all business office tasks performed at the center level for the specfic location. Exact duties may differ based upon center staffing levels. Business Office tasks include, but are not limited to AP, AR, resident trust, payroll, documentation flow and general administrative and Human Resources duties, to include daily cash deposits, mail distribution, etc. The Business Office Manager is responsible for the timely input of information within the accounting systems. The Business Office Manager is directly involved in the maintenance of accurate and complete trust accounting records, census information, billing and resident accounts receivable statements, wages paid to employees' payroll and invoice processing for the nursing center. The Business Office Manager is the primary individual responsible for the timely collection of private pay accounts receivable and working with residents/families on obtaining Medicaid eligibility, if applicable. Business Office Manager coordinates the daily flow of required documentation to and from the billing partner, to facilitate the timely billing and collection of third-party accounts receivable. Follows all Center policies and procedures Required Education and Experience Minimum of a High School Diploma or GED (or equivalent job specific work experience in combination with education) Ability to work well under pressure with minimal supervision Ability to maintain regular attendance Computer proficiency with Microsoft products Accounting proficiency Excellent interpersonal communication skills Ability to multi-task Preferred Education and Experience Experience in a fast-paced environment Health care experience Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

Job Title: Office Supervisor Department/Business Unit: Managed Operations Reports to: Regional Leadership Status: Seasonal FLSA Status: Non-Exempt The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership. Responsibilities/Duties Office Management: Manage day-to-day operations of the office, ensuring effective workflow and a professional environment. Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel. Monitor and report office performance metrics, addressing any operational issues. Customer Service : Ensure delivery of exceptional client service throughout the tax season. Serve as the main point of contact for client concerns, resolving issues quickly and professionally. Maintain a clean, welcoming office environment that promotes positive customer experience. Compliance and Accuracy: Ensure adherence to all company policies and procedures. Maintain compliance with federal, state, and local regulations applicable to tax operations. Monitor return preparation accuracy and assist staff with technical or compliance-related questions. Staff Leadership and Development: Lead recruitment and onboarding of seasonal staff. Provide training, coaching, and performance feedback to all office employees. Foster a collaborative, high-performing team culture. Marketing and Community Engagement: Execute local marketing strategies to promote office visibility and drive business growth. Participate in outreach initiatives to attract new clients and build brand awareness. Documentation and Reporting: Ensure completion and submission of daily operational reports. Maintain organized and accurate documentation for client files, employee schedules, and performance metrics. Qualifications Strong leadership and organizational skills. Ability to multitask and prioritize in a fast-paced environment. Excellent verbal and written communication abilities. Customer-focused mindset with strong interpersonal skills. Experience using Microsoft Office Suite and tax preparation software. Ability to work independently and manage staff performance effectively. Must have PTIN or eligible to receive Minimum 3 years previous tax preparation experience is preferred Education and Experience High school diploma or equivalent required; associate's degree or higher preferred. Minimum of 1-2 years of office management or supervisory experience. Prior tax preparation or financial services experience is a plus. Physical Requirements Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time. Employee Acknowledgement This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change. Liberty Tax Service is an equal opportunity employer.

at Midwest Veterinary Dental Services Office Manager - Midwest Veterinary Dental ServicesAbout the Role We're looking for a motivated Office Manager to support the Area Business Manager and help keep our veterinary specialty hospital running smoothly. This is a hands-on leadership role where you'll be part of the team more than half the time-while also guiding, mentoring, and supporting veterinary staff.If you enjoy balancing leadership responsibilities with day-to-day hospital operations and want to make a positive impact on both patients and people, this role is a great fit.As an Office Manager, you'll help build a strong hospital culture, support the veterinary practice operations, and ensure clients and patients have the best possible experience. You'll assist with team development, scheduling, and coaching, while working closely with the Area Business Manager to ensure the hospital meets its goals.What You'll DoOperations & Organization Process and review payroll to ensure accuracy and timeliness. Manage practice benchmarks related to financial performance, efficiency, and patient care. Oversee inventory management and controlled substance protocols. Maintain employee records and ensure OSHA compliance. Process accounts payable and receivable, ensuring timely and accurate billing. Review and generate operational and financial reports (End-of-Month, Flash, etc.) to share with leadership. Support the Area Business Manager with additional veterinary hospital operations needs. People & Culture Onboard, train, and support veterinary team members through hands-on coaching and development. Provide leadership and mentorship that promotes teamwork and professional growth. Partner with leadership to complete performance evaluations and address staff concerns. Assist with employee relations, including coaching conversations and performance counseling. Lead by example, working alongside the team in client service and patient care. Leadership & Communication Assist with recruiting and interviewing candidates to build a strong hospital team. Lead regular team meetings, promoting open communication and alignment. Serve as the primary point of contact for staff questions or operational needs. Ensure smooth communication between technicians, doctors, and administrative teams. Support client engagement, marketing initiatives, and community outreach to help the hospital grow. What We're Looking For High school diploma or equivalent (required). At least 5 years of veterinary experience, including 3+ years in a leadership, supervisory, or administrative role (preferred). Strong organizational and multitasking skills in a fast-paced veterinary environment. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience with veterinary practice management software (Cornerstone, AVImark, ezy Vet, etc.) is a plus. Excellent communication, coaching, and problem-solving skills. A solutions-focused mindset with the ability to maintain efficient, compassionate operations. Professionalism, confidentiality, and a dedication to exceptional client service and patient care. Why You'll Love Working Here A role that combines leadership and hands-on veterinary operations. Opportunities to grow your management and leadership skills. A supportive leadership team and a positive clinic culture built on teamwork and respect. The chance to make a direct impact on client satisfaction, patient care, and team success.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Office Manager will provide administrative support to all OVG departments (concessions, catering) at the venue, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling A/P and A/R responsibilities, assuring compliance in hourly employee personnel files, handling basic HR duties, scheduling, and general clerical duties, and GL entries. Perform month end closing work, account reconciliations, and profit statement reporting to management. Safeguard company assets, and provide data and fiscal support to other departments within the company Given the small size of the OVG onsite office (usually 2 FT employees), it is critical that the Office Manager have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive. This role pays an hourly rate of $25.00-$30.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 24, 2025. Responsibilities Provide general office/administrative/accounting support including input of weekly cash and sales reports, A/P and A/R data entry, event reporting. Assist with basic payroll functions: compile and process weekly payroll, data entry, timekeeping verification, ensure W-4, I-9 forms are complete and on file; maintain employee deductions file. Provide accounting support to company departments. Reconcile sales reports prior to month end postings. Oversee document coding. Calculate commissions earned. Collect data from multiple sources and generate reports of OVG' event operating results to venue management team and the corporate Finance Department. Includes generating P&L's, franchise season reports, catering activity recaps and sales reports. Perform month end closing, reconciliations and entries. Safeguard company assets through close monitoring of accounting procedures; conduct audits as needed. Reconcile bank deposits to sales reports, inventory levels, payroll reporting, A/P and A/R activities. Prepare current workbooks containing financial information by event type. Supervise preparation of NFP reports by event, and payroll reporting by event types. Provide general office and clerical support: preparation of weekly package to corporate, copying, filing, correspondence, telephone inquiries. Handle basic Human Resources functions: personnel, answer employee inquiries regarding scheduling, facilitate job fairs and new hire orientation, maintain employee training logs, submit workers compensation claims and maintain OSHA log, basic report generation, respond to initial unemployment claims, interface with employees regarding basic employment issues. Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to management (Concessions/Catering Manager, GM) in a timely and responsible manner. Qualifications Bachelors degree in accounting, finance or related field. Four or more years' experience in an accounting position with increasing level of oversight and responsibility. Thorough understanding of accounting and financial reporting principles and practices. Demonstrate knowledge of payroll and tax issues, basic knowledge of employment law. Advanced proficiency with computers in a Windows platform including Microsoft applications, accounting/payroll/HRIS systems. Experience Solomon, ADP and/or Ceridian a plus. Extensive experience preparing accurate spreadsheets and reports. Consistent and reliable attention to detail, accuracy and validity. Ability to multi-task in a fast-paced, changing environment. Must work well under pressure of deadlines. Ability to successfully interact and collaborate all team members professionally and supportively. Excellent organizational and time management skills; ability to delegate tasks as required. Thorough understanding of accounting and financial reporting principles and practices. High level of proficiency with computers, Microsoft applications, accounting/payroll/HRIS systems. Experience with Solomon, ADP and/or Ceridian a plus. Extensive experience preparing spreadsheets and reports. Consistent and reliable attention to detail, accuracy and validity. Ability to multi-task in a fast-paced, changing, environment. Must work well under pressure of deadlines. Ability to interact with a diverse spectrum of individuals calmly, professionally, supportively. Excellent organizational and time management skills; ability to delegate tasks efficiently and develop staff to next level. Ability to adhere to highest standards of ethics, integrity, professionalism, and discretion. Ability to execute solid management decisions quickly and efficiently. Ability and willingness to work extended hours (i.e. evenings, weekends, holidays), as frequently required by event or business necessity. Ability to develop and maintain cooperative working relationships with company and business contacts. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

The Office Operations Manager oversees the daily administrative and operational functions of the community health center, ensuring efficient delivery of medical, behavioral health, and dental services. This role manages front office operations, supports clinical staff, ensures compliance with regulatory requirements, and drives process improvements to enhance patient satisfaction and operational efficiency. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: Operational Management Oversee day-to-day operations of the front office, including patient registration, scheduling, insurance verification, and billing coordination. Ensure smooth workflow between medical, behavioral health, and dental departments. Monitor appointment scheduling to maximize provider productivity and patient access. Develop, implement, and monitor office policies and procedures to ensure compliance with federal, state, and local regulations. Staff Supervision and Development Supervise, train, and evaluate administrative/front desk staff. Coordinate staff schedules and ensure adequate coverage at all times. Foster a collaborative and patient-centered work environment. Conduct regular staff meetings and performance evaluations. Compliance and Quality Improvement Ensure compliance with HIPAA, OSHA, and other applicable regulations. Participate in quality improvement initiatives and credentialing/accreditation activities. Track key performance indicators (e.g., patient satisfaction, no-show rates, billing accuracy) and recommend improvements. Financial and Resource Management Work with leadership to manage office budgets and expenses. Oversee supply inventory and procurement for medical, behavioral health and dental operations. Assist with grants and reporting as needed. Customer Service & Community Relations Address patient concerns or complaints promptly and professionally. Serve as a liaison between patients, staff, and leadership to resolve operational issues. Support outreach initiatives to strengthen community partnerships. Minimum Qualifications (Knowledge, Skills, and Abilities) Education & Experience: Bachelor's degree in Healthcare Administration, Business Administration, or related field (or equivalent experience). Minimum 3-5 years of leadership experience in healthcare office management or operations, preferably in a community health center or FQHC setting. Experience supervising staff in a medical or dental environment. Knowledge, Skills, and Abilities: Strong understanding of medical and dental office workflows, insurance billing, and scheduling systems. Familiarity with electronic health records (EHR) and dental practice management software. Excellent leadership, organizational, and problem-solving skills. Strong interpersonal and communication skills with a patient-centered approach. Ability to manage multiple priorities in a fast-paced environment. CERTIFICATES, LICENSES, REGISTRATIONS: Current Wisconsin driver's license required. Racine Community Health Centers, Inc. is an Equal Opportunity Employer