Operations consultant jobs in North Atlanta, GA

Role : Oracle SCM Cloud Order Management (OM) Consultant (Austin, TX || Boston, MA || Ohio (Cincinnati (including Dayton) and Columbus (Westerville) ||Detroit (Southfield) ||Indianapolis, Indiana || Kansas City, Missouri || Florida (Orlando, Tampa) || Minneapolis, MN || Philadelphia, PA || Phoenix (Scottsdale), AZ || Washington, DC || Chicago, IL || Texas - Houston & Dallas || Atlanta, GA || New York, NY ( * Bridgewater, New Jersey ) || Nashville || Columbia (SC) Position type : Fulltime Job Description: We are seeking an experienced Oracle SCM Cloud Order Management (OM) Consultant to design, implement, and support Oracle Fusion SCM Order Management solutions. The role involves end-to-end Order-to-Cash (O2C) processes, integrations, configurations, and collaboration with business and technical teams to deliver scalable supply chain solutions. Key Responsibilities Implement, configure, and support Oracle SCM Cloud - Order Management (OM) module Manage end-to-end Order-to-Cash (O2C) lifecycle including: Order entry and orchestration Pricing and discounting Shipping and fulfillment Invoicing and returns Configure order orchestration rules, fulfillment lines, holds, and approvals Integrate Order Management with: Oracle Inventory, Shipping, Pricing, BOM Oracle Financials (AR, GL) Third-party systems (ERP, WMS, CRM, eCommerce) Support data migration, testing (SIT/UAT), and production deployment Provide functional documentation (BRD, FSD, setup documents) Troubleshoot production issues and provide post-go-live support Collaborate with technical teams for OTBI / BI reports, REST/SOAP integrations Required Skills & Experience 8+ years of Oracle SCM experience with strong focus on Oracle Fusion Order Management Hands-on experience in Oracle SCM Cloud implementations (at least 2-3 full lifecycles) Strong understanding of: Order orchestration & fulfillment Pricing strategies and discount rules ATP / GOP concepts Returns and cancellations Experience with Oracle Integration Cloud (OIC) or REST/SOAP services Knowledge of Order-to-Cash business processes Strong communication and stakeholder management skills Good to Have Experience with Global Order Promising (GOP) Knowledge of Supply Chain Planning or Manufacturing modules Oracle SCM Cloud certification Experience in Agile / Scrum environments Exposure to eCommerce integrations Education Bachelor's degree in Computer Science, Engineering, or related field Best Regards, Bismillah Arzoo (AB)

Job Title: VP of Operations Reports to: CEO/Founder Company: Abbey Glass, LLC a fast-growing omni-channel women's fashion brand Abbey Glass is seeking a dynamic and results-driven VP of Operations to join our senior leadership team. This role is pivotal in driving operational excellence and strategic growth, overseeing the seamless coordination of our production, logistics, and sales while supporting new opportunities to scale our business. The ideal candidate will have an understanding of the CPG or fashion industry, strong leadership skills, and a passion for developing innovative strategies that enhance both operational efficiency and business expansion. Key Responsibilities: Payroll and Bill Pay Retail Operations Ecommerce Operations Technology Integrations for Systems across all sales channels Managing 3PL and Shipping Cost Analysis for all sales channels Hiring, Onboarding and People Operations Managing PEO Creating and implementing new policies and procedures Ownership of Operations for all sales channels Team leadership Travel 4+ times/year visiting stores, opening popup shops Operations Management: Develop and implement operational strategies that support the company's growth and scale efficiently across production, supply chain, and distribution. Oversee daily operations across departments to ensure smooth, cost-effective, and efficient processes (production, inventory, logistics, etc.). Ensure that workflows, timelines, and budgets are adhered to. Ensure operations, production, sales, and marketing, are aligned and functioning cohesively. Continuously improve operational workflows, systems, and procedures to enhance productivity and reduce costs. Streamline internal processes Identify opportunities to cut costs Create all meeting cadences and agendas Establish and track KPIs for operational performance, quality control, and customer satisfaction, providing actionable insights to drive continuous improvement. Oversee payroll and bill pay Cross-Functional Leadership: Work closely with product design, marketing, finance and operations to make sure capabilities align with company objectives and market demand. Lead and mentor teams across operations and sales to foster a culture of excellence, innovation, and accountability. Drive alignment between operations and growth initiatives, ensuring that as the company expands, operational processes remain scalable and adaptable. Financial Planning & Risk Management: Help develop and manage budgets for all departments, owning budgets for business operations, ensuring financial targets are met while optimizing costs. Identify and mitigate operational risks, ensuring compliance with legal, regulatory, and industry standards. Drive revenue growth and margin improvement through strategic cost management, operational efficiencies, and business expansion. Executive Leadership & Reporting: Report regularly to the CEO and executive team on operational performance, business development progress, and strategic initiatives. Act as a key member of the leadership team, contributing to overall company strategy and decision-making. Build and nurture a results-oriented team culture, promoting innovation, collaboration, and excellence throughout the organization. Qualifications: 10+ years of experience in operations, business development, or a similar leadership role, preferably within the consumer goods, fashion or retail industry. Proven track record of developing and implementing operational strategies that drive efficiency, cost savings, and scalable processes. Strong business acumen with experience in sales strategy, market expansion, and managing P&L. Exceptional leadership and communication skills with the ability to inspire and guide cross-functional teams. Analytical mindset with the ability to interpret data, KPIs, and market trends to drive informed business decisions. Adaptability and problem-solving skills to navigate a fast-paced, evolving environment. Proficiency with operational systems, CRM platforms, and tools relevant to sales operations and retail. Preferred Skills: Experience in fashion, apparel manufacturing, and retail environments. Strong network of industry contacts within fashion, retail, and related business channels. Understanding of e-commerce operations and sales channels. Experience with operational systems (e.g., ERP, inventory management, production planning tools) and proficiency with Microsoft Office or Google Workspace tools. Strong communication skills, leadership skills and an acute attention to detail required Platforms: Shopify Faire Wholesale Excel Gmail Suite and Google Drive Justworks HR Quickbooks Compensation & Benefits: Competitive salary with performance-based bonus opportunities from 10-30%. Health benefits, PTO, and other perks relevant to the company's culture and location. Opportunity to be part of a growing brand with significant influence on company strategy and success.

Job Title: Vice President of Deposit Operations Reports To: Chief Experience Officer Shape the Future of How We Serve Our Members Are you a strategic leader passionate about operational excellence and member service? Georgia United Credit Union is seeking a Vice President of Deposit Operations to provide the vision and leadership for all our deposit functions. In this key role, you will be the driving force behind our deposit operations strategy. You will ensure regulatory compliance, champion process improvement, and lead a high-performing team to deliver exceptional service across all our deposit activities. What You'll Do: Develop and execute the strategic vision for deposit operations, aligning with our mission and goals. Oversee all aspects of deposit operations, including deposit accounts, account origination, ITMs, remote deposit channels, and specialty accounts. Serve as the trusted advisor to executive leadership, presenting performance reports and strategic recommendations. Ensure robust risk management, audit readiness, and compliance with all federal and state regulations. Lead process improvement and change management initiatives to enhance service, reduce risk, and support innovation. Develop and manage departmental budgets, forecasts, and performance metrics (KPIs). Build, coach, and sustain a high-performing team through effective recruitment, training, and professional development. What You'll Bring: Bachelor's degree in Business Administration, Finance, or a related field. 10+ years of experience in deposit operations or retail financial services. At least 7 years in a leadership role overseeing multiple functional areas and managing teams. Proven expertise in deposit product management, account origination systems, and remote deposit capture. Comprehensive knowledge of applicable regulations, risk management, and audit requirements. Demonstrated success in strategic planning, budget management, and leading large teams. Key Behaviors for Success: Excellent communicator skilled at building relationships and influencing at all levels. Strategic thinker who can translate vision into actionable results. Resilient leader effective at managing multiple priorities and leading change. Committed to championing the member experience and operational excellence. Ready to Lead? If you are a decisive leader looking to make a significant impact, we encourage you to apply. Georgia United is an Equal Opportunity Employer and participates in E-Verify. This position is exempt and approved for a hybrid work schedule. Occasional travel is required.

HR PATH GROUP The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy. Advise to Run ! HR Path, Global Leader in HR solutions ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise) RUN: Thanks to our global payroll expertise, we offer our clients several levels of payroll outsourcing. As a Senior Workday Software consultant, you will be able to demonstrate your expertise by working on large-scale projects involving the deployment of the Workday application for our customers. As a Senior Consultant, you will: Lead workshops to gather requirements; Create and maintain functional and technical documentation; Be the trusted point of contact, guiding clients through project milestones and addressing their needs; Configure Workday HCM, Core HCM, Payroll, Benefits and Time Tracking; Educate clients on best practices, empowering them to maximize software deployment and implementation; Deliver engaging training workshops, equipping users with the skills to thrive in the new system; Assist clients with user acceptance testing along with roll out and go-live activities; Actively perform knowledge sharing with team members, mentor and develop team members; Collaborate on service offers, identifying potential strategic clients and charting innovative directions. Requirements Bachelor's Degree or equivalent in IT or HCM related field; Ideally 5 years of experience as a Workday expert and Workday implementation; Training or relevant certification; Ability and capacity to manage priorities on simultaneous assignments. WHAT WE OFFER A stimulating work environment at the heart of an entrepreneurial and international culture A transversal approach to our activities, which encourages teamwork and excellence Numerous opportunities for advancement (horizontal, vertical and international mobility) Annual salary increases on the anniversary date to reward performance Multiple training opportunities (internal university, certifications) Certified Happy at Work, we offer a good life balance with telecommuting possibilities A friendly work environment (quarterly team activities, annual international seminar) See you soon at HR Path !

We are hiring a hands-on Operations Manager to run daily field operations. This role owns execution, not strategy. If jobs are missed, crews fail, or customers complain-this role is accountable. Requirements (Non-Negotiable): Minimum 3 years of experience as an Operations Manager Spanish required for day-to-day field operations (bilingual strongly preferred) Available on-call evenings and weekends Field/service operations background (not a desk-only role) What You'll Do: Run daily scheduling and dispatch Manage field crews and supervisors Enforce quality, safety, and compliance standards Eliminate missed jobs and service failures Resolve operational issues fast-even after hours This is not a consulting role. This is execution leadership. Screening Questions (REQUIRED) Do you have at least 3 years of experience as an Operations Manager? (Yes/No) Are you fluent in Spanish for daily field operations? (Yes/No) Are you available to be on-call evenings and weekends? (Yes/No)

About Shermco Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service. Position Summary The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction. Essential Responsibilities -Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations -Foster and promote a positive culture within direct report team and collaborating teams -Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers -Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level -Develop and implement operational policies and procedures to ensure efficiency and effectiveness -Collaborate with other departments to ensure seamless operations and customer satisfaction -Ensure compliance with all relevant regulations and standards -Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department. -Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety -Manage budgets and allocate resources appropriately -Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations -Provide regular reports to senior management on operational performance and progress towards goals -Occasionally perform field work to support the team and business needs Qualifications -Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired -Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required -Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management -Strong leadership and management skills -Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines. -Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management. -A professional demeanor and a commitment to a high level of customer service -Ability to analyze data and make informed decisions -Experience with budget management and resource allocation -Knowledge of relevant regulations and standards -Experience with implementing new technologies and processes -Be able to perform technical work when needed in the field.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: None What You Will Do: As part of our Workday Practice, you'll be part of an energized team of advisory professionals who deliver more than just technology From initial assessments to entire transformations, you'll deliver Workday Human Capital Management (HCM) and Workday Financials solutions equipping organizations with the information they need to make better business decisions As a Reporting & Prism Lead at Guidehouse, you will: Be responsible for designing and developing reporting and Prism analytics strategies for our customers who are implementing Workday as a solution Lead discovery, design, build, and support testing of Workday's Reporting requirements and Prism Analytics use cases Lead the analytics workstreams for Workday deployments Actively communicate with other team members on cross functional items Communicate technical challenges and solutions to internal and client teams Participate in an innovative, teaming culture to enabled constant innovation and improvement to process and assets Demonstrate consultative skills What You Will Need: A Bachelor's degree with a MINIMUM of THREE (3) years of experience in Prism Analytics and Advanced Reporting in Workday; OR a Master's degree with a MINIMUM of ONE (1) year of experience in Prism Analytics and Advanced Reporting in Workday. Years of experience can be substituted for a degree, such as NO degree with a MINIMUM of SEVEN (7) years of experience in Prism Analytics and Advanced Reporting in Workday Possess existing and up to date Workday certifications in Reporting and/or Prism Analytics, etc Ability to read and write SQL queries Up to 10% local and non-local travel balanced with a work from home and/or Guidehouse office; consultants may provide on-site support for key milestones as needed What Would Be Nice To Have: Ability to manage multiple projects and priorities in parallel Familiarity with Big Data, data warehousing solutions, and business intelligence technologies Experience in other ERP systems Bachelor's degree in one of the following Computer Science, Data Science / Analytics, Information Systems, Statistics or Mathematics The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Treasury Management Consultant III, Specialized Industries This role is centered on generating new and expanding existing full-service treasury management relationships for Middle Market clients. The Treasury Management Consultants will be responsible for directly and/or indirectly selling and maintaining depository accounts and the treasury management services applied to those accounts for both new and existing Capital One relationships. The Treasury Management Consultants will partner with internal stakeholders to be a single point of accountability or provide advice on the deposit, treasury management, risk, and other company liquidity needs of prospects and clients. Together, they will build a book of business through deposit growth, maintaining and cross-selling to existing clients, and prospecting for new-to-bank relationships. The Treasury Management Consultants will focus on specific verticals within the Specialty Organization. Familiarity with these business verticals and the specific banking and financial operations of Technology, Media, Telecom (TMT) or Financial Institutions Group (FIG) clients is desirable. This TMC will also concentrate on working with dedicated TMT or FIG Relationship Managers and leadership to generate new-to-bank relationships, while developing existing clients by delivering value-added solutions and collaborating across the product and technology organizations to optimize products for evolving client needs, with a focus on bringing in new deposits. The Treasury Management Sales team works to identify ways to improve the client experience and enhance Capital One's brand in the marketplace. Seen as a trusted advisor, the TMCs will work closely with commercial clients to understand their business, optimize treasury flow, and minimize financial and reputational risk. They will focus on creating and delivering customized, client-centric solutions through a consultative approach. Leveraging their network and collaborating across business lines, the two TMCs will influence strategy to meet the needs of clients while using sound judgment in assessing risk. The TMCs value and foster a spirit of teamwork and cooperation across value streams. This position works independently and uses initiative in carrying out assignments, requiring minimal guidance from the sales leader. Responsibilities: Identifies both internal and external prospects. Develops and maintains relationships with prospects to profitably expand business Provides thought leadership within and outside the market through, but not limited to, hosting corporate events, attending and speaking at industry conferences, etc. Engages with internal marketing in the design of sales collateral and company-sponsored marketing Manages portfolio of existing clients with focus on profitable, organic revenue growth and minimizing attrition Manages portfolio of new-to-bank clients with focus on revenue growth Develops and maintains relationships with clients to maintain and expand existing business Knows business's, organization, expected activity; identifies and communicates operational credit exposures and other risks Understands treasury management product risk and ensures Capital One credit policies and other risks (e.g., reputational, legal) are adhered to and mitigated Establishes appropriate expectations for onboarding including execution of documentation and ensure ramp of sold services Conducts independent and codependent sales calls on companies to generate new, high-quality and profitable Treasury Management and deposit business to achieve or exceed specific YoY growth goals Takes a role in market by actively engaging in local industry associations, networking groups and /or community associations Identifies working capital efficiency opportunities for a business and deepens relationship accordingly; ensures business awareness of market and industry trends; identifies dissatisfiers and escalates appropriately Identifies and refers ancillary business opportunities to appropriate partners Designs customer-centric treasury management solutions, and provides consultative expertise on the liquidity management cycle Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of financial services experience At least 5 years of sales experience At least 5 years of treasury management experience Preferred Qualifications: Bachelor's Degree or Military experience At least 7 years in-depth to advanced treasury management experience In-depth to advanced treasury management product knowledge Effective oral and written communication skills Certified Treasury Professional designation or equivalent certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Atlanta, GA: $140,600 - $160,400 for Treasury Management Consultant III Charlotte, NC: $140,600 - $160,400 for Treasury Management Consultant III Chicago, IL: $140,600 - $160,400 for Treasury Management Consultant III McLean, VA: $154,600 - $176,400 for Treasury Management Consultant III Richmond, VA: $140,600 - $160,400 for Treasury Management Consultant III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Purpose: The Senior Manager of Ecommerce Development & Operations is responsible for ensuring the stability, performance, and continuous improvement of Floor & Decor's digital platform. This role oversees site operations, release management, and cross-functional delivery to enable an exceptional customer experience and drive sustained ecommerce revenue growth. The position leads internal teams and external partners to optimize platform functionality, strengthen operational excellence, and support the end-to-end digital customer journey. Minimum Eligibility Requirements: 5+ years in program or large-scale project management 5+ years managing technical operations within an ecommerce, IT, or technical organization 5+ years of software development or product delivery experience in an Agile environment 3+ years of people management experience 3+ years annual planning including estimating and prioritizing work Proven ability to make data-driven decisions to resolve operational issues Essential Job Functions: Ecommerce Delivery & Operations: Lead planning and execution for ecommerce projects, managing site operations, Scrum processes, releases, and testing. Project Oversight: Develop and manage delivery plans, set milestones, and ensure successful completion of product development, QA, and release management activities. Incident Management: Triage production defects, oversee root cause analyses, and communicate business and customer impacts. Cross-Functional Collaboration: Partner with product management, IT, QA, development, operations, and third-party vendors to deliver high-quality digital experiences. Team Leadership: Manage and develop a cross-functional team spanning development, QA, and operations. Foster a culture of accountability, innovation, and continuous improvement. Vendor Management: Oversee relationships and contracts with ecommerce third parties and technology partners. Performance Monitoring: Ensure site performance, stability, and user experience meet business and customer expectations. Governance & Reporting: Manage change requests, provide regular project status updates, and ensure effective communication across stakeholders. Preferred Skills & Experience Experience managing multiple complex projects in a fast-paced environment Proficiency with Jira Core, Jira Service Desk, and OpsGenie Strong leadership, organization, and communication skills Certified Scrum Master (CSM), Project Management Professional (PMP) or similar certification(s) a plus Familiarity with ecommerce technologies such as Salesforce, Dynamic Yield, Amplience, Algolia, and Noibu Familiarity with Content Delivery Networks (CDNs) such as Cloudflare Demonstrated success managing vendors, contractors, and third-party partners WORKING CONDITIONS (TRAVEL & ENVIRONMENT): Limited travel required including air and car While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

This role is onsite 5 days a week, Monday to Friday, during normal business hours. About Us Perform Properties is a best-in-class, diversified real estate operating platform with expertise in high-quality, grocery-anchored shopping centers and premier office assets. Perform is positioned to create more engaging experiences for customers, deliver long-term value for tenants, and drive stronger performance across its portfolio. Perform has expertise in transactions, development, leasing, and management, and benefits from a multi-sector focus, data-driven strategy, and national reach. The company focuses on properties with People-Appeal-dynamic spaces where people and businesses actively choose to work, shop, and gather, enhancing the communities around them. Formed through the combination of ShopCore, ROIC, and EQ Office, Perform Properties leverages the shared experience, scale, and operational strengths of three leading organizations. Essential Job Functions Supporting the leasing department with lease lifecycle from Letter of Intent through store opening. Maintaining salesforce workflow data including lease comparisons to ensure accuracy. Working with 3rd party credit review company on new lease and assignment requests. Liaison for the Legal, Construction and Property Management departments for all things lease related, including but not limited to the following: Document retrieval from Sharepoint Lease language interpretation (i.e. assignment language, option notice specifics etc) Managing salesforce opportunities for accuracy New lease, renewal, amendment and assignment execution and the disbursement of lease information both internally and externally Monitor the receipt of tenant waivers, security/rent deposits, and liquidated damage approvals. Coordinate with construction managers on issuing tenant possession notices and rent commencement letters in appropriate timeframes. Coordinate with property management on assignments, permitted transfer requests and sublease requests. Process lease commission invoices. Vet and process tenant option notices . Special projects relating to leasing. Qualifications 3+ related commercial real estate experience required. Business Administration degree is helpful but not required. Proficient in MS Word, Excel, and Outlook. Knowledge of Salesforce, SharePoint and DocuSign is a plus. Ability to communicate extremely well both verbally and written is necessary. Highly organized and attention to detail Must be able to work independently and collaborate in a team environment. Positive personality who can lead with kindness.

Full-Time | On-Site | Luxury Jewelry Brand Compensation: $75,000-$95,000 base + performance bonus + jewelry allowance Cerese D, Inc. is quickly gaining recognition as one of the most sought-after jewelry brands nationwide. Renowned for its passion for color, texture, and balance, Cerese D releases new and exciting designs each month, catering to those searching for fashionable, on-trend jewelry. The brand is committed to delivering unique, fashion-forward designs without compromise. Cerese D's innovative approach and dedication to quality have led many to acclaim it as the jewelry line they've been looking for. Role Description This is a full-time, on-site role for an Operations Manager based in Atlanta, GA. The Operations Manager will be responsible for overseeing daily business operations, optimizing workflow processes, coordinating cross-departmental activities, managing inventory, and ensuring company goals are met efficiently. This role involves supervising staff, monitoring quality control, implementing operational policies, and analyzing business performance to propose areas of improvement. Collaboration with the management team to enhance overall business operations is a core aspect of the role. Qualifications Strong organizational, planning, and time management skills to oversee daily operations and ensure process efficiency. Proficiency in team leadership and staff management, alongside effective communication and interpersonal skills. Experience in inventory management, quality control, and operational strategy implementation. Analytical and problem-solving skills to identify areas of improvement and enhance business performance. Proficiency in relevant business management software and tools. Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent professional experience). Experience in retail, fashion, or a related industry is a plus. Strong attention to detail and a commitment to maintaining high standards of quality and service.

We're Hiring! Studio B Community & Operations Manager (On-Site - Atlanta, GA) Company: Collaborative Real Estate Employment Type: Full-Time | Exempt Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast. Located atop the historic Biltmore Innovation Center, Studio B. isn't just a coworking space - it's a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta's innovation economy. We're looking for a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer - someone who thrives on building community, keeping operations running flawlessly, and creating memorable experiences every day. What You'll Do Community & Member Experience Be the welcoming host and daily presence that sets the tone for Studio B.'s vibrant, community-driven culture Support and connect members, helping them feel informed, engaged, and supported Onboard new members and teams, ensuring they feel inspired from day one Assist in planning and hosting community events, workshops, and gatherings Help coordinate meeting room and event space bookings Cultivate meaningful connections between members - and with Atlanta's broader innovation ecosystem Operations & Space Management Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination Manage supplies, technology needs, visitor access, and general administrative support Keep Studio B. polished, organized, and running smoothly Troubleshoot basic tech or facility issues as needed Assist with event setup, logistics, and on-the-ground coordination Growth, Sales & Storytelling Lead engaging, high-energy tours for potential members Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships Assist with event inquiries and help build a strong calendar of meetings and community events Collaborate with the Communications team to highlight Studio B.'s stories, happenings, and member wins Who You Are High-energy, warm, approachable - a natural “community host” Exceptionally organized with strong multitasking instincts Confident communicator, comfortable giving tours and speaking with prospective members Service-minded with light sales experience or interest Proactive, resourceful, and skilled at anticipating needs Curious about innovation, entrepreneurship, and connecting people Early- or mid-career professional with strong administrative and operational instincts Qualifications Bachelor's degree in Business, Communications, Hospitality, Marketing, or equivalent experience Proficiency in MS Office; familiarity with Canva and CoWorks a plus Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful Comfortable working early mornings, evenings, or weekends for events Ability to lift/move event materials as needed About Collaborative Real Estate (CRE) CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life. We are committed to diversity, inclusion, and creating an environment free from discrimination across all facets of employment and operations.

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Transformation Consultant EEO Statement Integrated into our shared values is Candescent's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

The Disability Leave Management Consultant (FMLA) is responsible for analyzing, evaluating, and overseeing the determination of employee leave benefits including Family Medical Leave Act (FMLA), sick pay, and Short-Term Disability claims. This position works closely with the Southern Company FMLA Management Center and supports the achieving of a timely and medically appropriate return to work for employees. As a subject matter expert, the Senior Disability Specialist demonstrates advanced capabilities in all areas of sick pay, FMLA, and short-term disability case management. This role ensures accurate reconciliation and maintenance of time records for leaves of absence, including FMLA and workers' compensation, while collaborating with timekeepers, the technology organization, payroll, and external vendors to uphold data integrity and compliance with company policies. This role also acts as the Workers' Compensation employer liaison with the Third-Party Administrator (TPA) and internal stakeholders for commercially insured states. Job Duties & Responsibilities: Collaborate with the Leave management center vendor for FMLA and Short-Term Disability leaves. Oversight to employees' eligibility and benefit levels for FMLA, sick pay, and short-term disability cases. Serve as a liaison between the Leave vendor, Southern Company DM Medical Services teams, and line-management. Support reporting of short-term disability cases to the long-term disability insurer within specified time frames. Maintain reporting standards and present case reviews to the Disability Management Medical Services groups. Act as a subject matter expert in all areas of sick pay, FMLA, and short-term disability. Work with LTD Carrier and company DM Medical Services groups to prepare comprehensive evaluations for long-term cases. Assist as needed to coordinate leave claims management and return-to-work efforts with the Leave management vendor. Participate as needed in reviews of pending claims and return-to-work strategies with Human Resources, Legal, relevant management employees, and the Leave management center vendor. Partner with the company Disability Management (DM) Medical Services groups. Track loss experience and identify trends and underlying issues related to leave management. Evaluate and recommend Best Practice service standards. Regularly review the integrated leave management vendors' efforts to ensure efficiency, cost-effectiveness, and compliance with contracts. As needed, demonstrate strong command of all disability issues and serve as a subject matter expert on all areas of leave management. Provide training and support to timekeepers and other relevant staff on leave record management. Ensure compliance with company policies and legal requirements related to leave management, workers compensation claims, and FMLA Claims. Serve as the primary liaison for inquiries and issues related to the leave management center and workers' compensation claims within the commercially insured programs of Southern Company subsidiaries. Oversee, audit, and correct discrepancies on leave of absence records, including FMLA, sick leave, occupational injury, and other types of leave. Communicate with external vendors (e.g., Sedgwick, Everest National Ins. Co., etc.) to resolve discrepancies and ensure records are up to date. Coordinate and document employer processes for handling commercially insured workers' compensation claims. Obtain documentation requested by external adjuster(s) for state and federal workers' compensation form filings. Collaborate with nurse case manager(s) and management on return-to-work for commercially insured workers' compensation claims. Collaborate with Southern Company Risk Management on contractual agreements and expectations with commercially insured insurance carrier and TPA. Poster coordinator for state/federal workers compensation, leave, and other disability compliance laws in multiple states. Maintain confidentiality and manage sensitive information with discretion. Job Qualifications: Bachelor's degree preferred. At least 3 years of experience in claims management, focusing on FMLA, workers compensation, and Short-Term Disability claims required Ideal candidate will have experience with Oracle or HRIS Strong knowledge in handling cases from simple to complex / catastrophic. Demonstrated analytical thinking in complex situations and recognition of multiple connections to reach appropriate case decisions. Excellent interpersonal, oral, and written communication skills. Strong ability to strategize, prioritize, and negotiate; demonstrate confident decisiveness and sound judgment. Customer-focused and approachable, with a high level of comfort dealing with all levels of management. Problem-solving skills and ability to make timely decisions. Team-oriented and able to work effectively in a teamwork environment. Goal-oriented and accountable for work product. Capable of managing complex claims from inception through trial when necessary. Dedicated to maintaining quality and excellence by consistently complying with Best Practices service standards. Willing to pursue ongoing education to stay informed about the latest industry developments, statutory laws, and trends. Critical thinker and effective problem solver, skilled at identifying issues, securing relevant information, critically evaluating situations, and presenting sound factual reports. Ability to analyze complex issues, identify trends, and recommend simple, relevant solutions. Confident and skilled to work independently as well as in a team environment. Flexible and adaptable, able to learn new plans, vendors, and systems quickly. Demonstrates effective project management skills, able to multitask seamlessly. Exhibits exceptional customer service focused on speed, accuracy, and ownership. Demonstrates effective communication and presentation skills. Experience developing strong, successful working relationships to drive efficiency and effectiveness. Demonstrates behaviors consistent with the Southern Company culture: Unquestionable Trust, Superior Performance, and Total Commitment. Proficient with Microsoft Excel, Word, and PowerPoint. Occasional travel may be required, and the applicant must be able to work flexible hours to accommodate different time zones, if necessary.

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** The Legal Operations Business Consultant - Finance is responsible for supporting the financial management and operations within the Legal Department. This role involves analyzing legal spend, budgeting, planning, forecasting, and ensuring compliance with related policies and procedures. The ideal candidate will have strong analytical skills, a deep understanding of financial principles, and the ability to work collaboratively with various stakeholders. The Legal Operations Business Consultant reports to the Legal Operations Manager of Enterprise Functions. The position will work closely with the Head of Legal Operations, Senior Legal Managers and the Chief Legal Officer. ***Role has in office expectations**** **ESSENTIAL DUTIES AND RESPONSIBILITIES** **The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.** 1. Conduct detailed financial analysis of the Legal Department's expenditures, including outside counsel and vendor costs. Identify trends, variances, and opportunities for cost savings. 2. Assist in the preparation of the overall Legal Departments and respective practice areas' budget and monthly forecasts. Monitor budget performance and analyze variances. 3. Partner with the Data Analytics Team to track and report on legal spend, providing insights to legal and finance leadership. Utilize dashboards and reports for effective spend management. 4. Collaborate with the procurement team and other stakeholders to establish budgets and advise on the financial impact of departmental expenses related to technology and legal-related vendors. 5. Prepare and present financial reports to the legal operations and finance teams. Ensure accurate and timely reporting in line with corporate guidelines. 6. Identify and implement process improvements in financial operations within the Legal Department. Work on automation and optimization of financial workflows. 7. Monitor financial activities within the Legal Department to comply with policies and internal controls. 8. Serve as primary contact with Finance and partner with other cross-functional teams to align on budget goals, spending initiatives, and reporting requirements. **QUALIFICATIONS** **Required Qualifications:** **The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** 1. Bachelor's degree in Finance, Accounting, Business Administration, or a related field 2. 5 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment 3. Strong analytical skills with the ability to interpret complex data and provide actionable insights 4. Proficiency in financial software and tools, such as Excel, SAP, or other ERP systems 5. Excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders 6. Solid organizational skills with attention to detail 7. Superb verbal and written communication skills 8. Ability to work within a large organization and collaborate and partner with cross-functional teams 9. Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders 10. Executive presence and ability to act as primary contact on assigned engagements 11. Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment 12. Strong attention to detail **Preferred Qualifications:** 1. A relevant master's degree or professional certification (e.g., CPA, CFA) is a plus 2. 7 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment 3. Experience with legal spend management tools (e.g., eBilling, matter management systems) **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business DevelopmentOverview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

We are expanding our network of skilled Field Professionals to support Phase I Environmental Site Assessments (ESA) and Property Condition Assessments (PCA). This is a subcontractor opportunity within the commercial real estate due diligence industry, working alongside our full-time team on projects across the United States. As part of our approved Subconsultant Network, you will conduct onsite property inspections (“walk”) and prepare professional reports (“write”) in accordance with ASTM and industry standards. This role is ideal for experienced assessors seeking flexible, project-based work with a reputable national firm. Requirements Required Qualifications Ability to travel to job sites to perform field inspections. Minimum 2 years of experience conducting Phase I ESA and/or PCA assessments. Strong technical writing skills and ability to complete full reports independently. Ability to manage multiple projects and meet established deadlines. Familiarity with industry standards (ASTM for ESA, or PCA guidelines). Preferred / Excellent to have Experience using Quire or similar reporting platforms. Bachelor's degree in Environmental Science, Engineering, Architecture, or related field ( not required ). Professional credentials such as CEP, RA, PE, or similar (beneficial, not required). Radon or AHERA (Asbestos) certifications. Experience with Fannie Mae / Freddie Mac or HUD scope projects. Benefits Potential for future full-time employment and other career growth oppurtunites. Competitive Pay Flexible work hours

KEY OBJECTIVES: The role of the HSE Ergonomics Technician is integral in ensuring customer satisfaction and the profitable growth of Chubb Global Risk Advisors (CGRA). We work with our clients to understand their specific needs and provide customized solutions with projects ranging from Technology, Finance, Biotech, to Education, Automotive\/Aerospace and more. This role regularly interfaces with all levels of HSE operations, CGRA Sales and Marketing, Contractors, OCIP's and CCIP's, Chubb Underwriting, MGA's and MGU's and broker partners. Provides Health, Safety, and Environmental consultative services to assigned clients in a specific territory. Travel required to support Chubb Global Risk Advisors clients regionally and occasionally throughout the US. KEY OBJECTIVE Development in ergonomics\-based safety and loss mitigation practices. Ability to conduct intensive multi\-line ergonomic risk assessments in manufacturing, health\/high tech and service industries; performing ergonomics training for all levels; developing risk and work injury management consulting programs; and coordinating closely with other ESIS HSE personnel to effectively manage client outcomes. DUTIES AND RESPONSIBILITIES: Financial Field Consultant Service Revenue with assigned goal (varies each year) Responsible for efficient and cost\-effective delivery of field resources with results and measurement systems in place. Client Servicing and Relationship Building Ability to present to clients and interact in the delivery of safety\-based services and deliverables Ability to create and sustain relationships with HS&E Consultants, HS&E Management, clients and business partners Must have some working knowledge relating to a variety of industrial operations and processes and the potential they present for ergonomic and safety exposures. Basic knowledge of applicable ergo standards, guidelines and codes relating to ergo exposure control for various hazards, industries, substances and operations. Assess customer or prospective customer operations to determine scope and type of business, processes and product\/services performed, especially as it relates to ergonomics. Determine adequacy of hazard controls in all areas of coverage\/exposure through interview, onsite observation, loss\/incident report review Determines the appropriate loss control intervention(s) and alternatives based on the accounts' hazards and loss control problems Assists customer on implementation of Health and Safety programs Effective in setting and\/or implementing loss reduction \/ prevention actions and measuring the impact on profitability. Able to use technology to provide state of the art risk assessment and benchmarking tools. Actively participates in new business and renewal presentations. Location - East Coast Region \- Washington DC to Atlanta Travel - Yes, 60 % of the Time Requirements QUALIFICATIONS AND EXPERIENCE: Strong communication skills Strong organizational skills Ability to manage deadlines and thrive in a fast\-paced environment Good research and analytical Skills Accuracy, efficiency, quality and good judgment Bachelor's degree or greater in applicable field Must possess a valid driver's license. DESIRED SKILLS AND BEHAVIORS Combines both logical and conceptual thinking to draw conclusions from complex information Demonstrates initiative and ownership in seeking and addressing opportunities and correction or overcoming problems Collaborative actions in support of other HSE divisions such as BDM, AM, IH, Ergo, etc. Demonstrates high energy Displays intellectual curiosity; thinks innovatively Takes responsibility for own personal growth and development Problem solver; does what is correct on their own Team builder; develops relationships and works well with others Must be able to work independently with minimal supervision Self\-motivated, self manages and disciplined Travel required Professional Certifications: Development towards professional designations that relate to safety and\/or ergonomics Professional Activities (desired but not required): ASSE member (general) and member of sub\-specialty for ergonomics Benefits Company offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. 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Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview Create customer loyalty and promote customer retention. Respond to escalated customer concerns in an accurate and timely manner. Collaborate with the Field Team and the Dealerships to create the best resolution for all cases. Negotiate, distribute and manage a Customer One Accommodation (C1A) budget based on C1A policy and individual research. Overall Deliverables: This content should not be construed as an exhaustive statement of responsibilities or requirements. Employees may be required to perform other job related responsibilities in order for the department to achieve its' goals. Responsibilities: * Manage customer inquiries and/or concerns escalated from, but not limited to, these sources: phone, Executive Management, Case Managers, Customer Care, Roadside Assistance, email, fax, white mail. Concerning, but not limited to, the following categories: product, service, recalls, sales, warranty, legal issues, public relations, various media, technical and engineering issues, warranty, marketing and special projects. * Accurately document and update customer/vehicle information in MBUSA internal customer data systems. Ensure complete documentation of customer contact with corrections and updates, as required. * Research all aspects of escalated cases while determining the need to involve dealerships and/or the Field. Includes, but is not limited to: investigation of customer and vehicle details, outreach to necessary departments, dealerships and Field personnel. * Knowledgeable on all aspects of Customer One Accommodation (C1A) including, but not limited to: ability to negotiate a successful resolution with dealer personnel, MBUSA department personnel, Field personnel, and customers. Ability to communicate the value of customer retention to all internal/external groups by winning customer trust and loyalty, driving business to dealerships, and making the dealer the hero. * Knowledgeable on all aspects of the Closed Loop Process including, but not limited to: timely follow-up of all cases in order to bring them to a successful resolution, ability to communicate and negotiate with internal and external groups and customers. * Support and mentor Executive Referral Managers. Provide training for new staff. Qualifikationen Qualifications Education Bachelor's Degree (accredited school) with emphasis in: * Business Administration * Business Management Knowledge (necessary to perform proficiently in this position) Must have 2- 4 years (total) of experience in the following: * Administration: General Knowledge of administrative procedures, process/project development, and system procedures. * Business - General: General Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization. * Business Management: General Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, human resource management and efficiency and process method. Requirements & Conditions * Must be able to work flexible hours/work schedule * Travel domestically * Work weekends & Holidays when required EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.