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  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Operations manager job in Austin, TX

    We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations
    $105k-136k yearly est. 2d ago
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  • Technical Operations Manager

    Hanwha Convergence USA 4.1company rating

    Operations manager job in Georgetown, TX

    As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company. Position Summary:. We are seeking a strategic and technically proficient Technical Operations Manager to support and enhance the performance of Hanwha Convergence Operations & Maintenance (O&M) Division. This role is responsible for analyzing O&M operations, optimizing productivity and efficiency, and driving continuous improvement through SOP development and performance insights. The ideal candidate will serve as a key liaison between field operations, business development, and R&D teams to ensure operational excellence across all solar O&M initiatives. Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates. Essential Duties and Responsibilities: Team Leadership & Department Oversight Lead and manage the Technical Operations Group, including direct supervision of group members. Define team objectives, allocate tasks, and ensure efficient collaboration across functions to support O&M operations. Oversee professional development, performance evaluations, and resource planning for technical staff. Operations Performance & Process Improvement Analyze overall O&M operations, productivity, and efficiency within Hanwha Convergence's O&M Division. Oversee and manage key performance indicators (KPIs) for power plant performance (Availability Guarantee, Performance Ratio and more), ensuring alignment with internal targets and customer expectations. Establish standard operating procedures (SOPs), performance objectives, quality control standards, and operational policies. Coordinate with internal business development and O&M teams to drive improvements through performance analysis. Field Operations & Commissioning Support Lead implementing O&M Contract obligations on performance reports. Work closely with the Remote Operations Center (ROC) for the implementation of daily customer reports and updates. Coordinate field operations and support the commissioning process for new solar PV, BESS plants and facilities. Analyze system integrity and operational efficiency, underperformance issues for customer-owned assets. Lead and support O&M analysis projects and assist corporate clients in implementing system and technology updates. Technology & Trend Analysis Conduct technology trend analysis related to utility-scale O&M and green energy control systems. Facilitate technical feedback between Hanwha Convergence field teams and the R&D team at headquarters to drive continuous improvement in service quality. Technical Marketing & Customer Interface Support business development teams with data-driven insights related to customer O&M needs and expectations. Assist in preparing technical recommendations, performance reports, and business development proposals. Collaborate with customers' technical teams to ensure alignment between their operational goals and Hanwha Convergence's service capabilities. Education and/or Experience Requirements: Bachelor's degree in Engineering, Renewable Energy, or a related technical field preferred. Experience leading technical teams or overseeing cross-functional project teams is strongly preferred. 5+ years of experience in solar energy, BESS operations, technical analysis, or O&M coordination. Familiarity with PV, BESS systems, commissioning processes, and performance analysis tools. Strong communication, organizational, and cross-functional coordination skills. Proficient in Excel, project management tools, and data reporting platforms is a must. Working knowledge of industry standards, codes, and safety regulations (e.g., NERC CIP) is a plus. Ability to interpret SCADA data, performance KPIs, and generate actionable insights from large data sets. Self-motivated, proactive, and able to manage multiple priorities in a fast-paced operational environment. Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations. Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity. You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.
    $98k-132k yearly est. 1d ago
  • Operations Manager

    Edison Smart 4.5company rating

    Operations manager job in Austin, TX

    Operations Manager - Building Automation Systems (BAS) Austin, TX (On-site) $135,000 - $150,000 base + performance bonus An established building automation systems integrator in Austin is seeking an experienced Operations Manager to lead and scale project delivery, service operations, and internal processes. This role offers a key leadership position within a growing, technology-driven organization. The Opportunity This is a senior operational role with responsibility for ensuring projects are delivered on time, on budget, and to a high technical standard. You'll work closely with executive leadership, engineering, project management, and service teams to drive efficiency, accountability, and continuous improvement across the business. Key Responsibilities Lead day-to-day operations across project delivery, service, and field teams Oversee scheduling, resource planning, and workload management Ensure consistent execution of BAS projects from kickoff through closeout Improve operational processes, KPIs, and reporting to support growth Manage budgets, margins, and cost controls across projects and service contracts Support hiring, training, and development of project managers and technicians Partner with sales and engineering to support forecasting and capacity planning Maintain high standards for safety, quality, and customer satisfaction Required Experience & Background Proven operations or senior project leadership experience within building automation systems, controls, or related MEP/technology integration environments Strong understanding of BAS platforms (e.g., HVAC controls, BMS, energy management systems) Experience managing multi-project portfolios and cross-functional teams Financial acumen with project costing, forecasting, and margin control Excellent leadership, communication, and process-improvement skills What's on Offer Competitive base salary of $135k - $150k, depending on experience Quarterly performance bonus Opportunity to play a key leadership role in a growing Austin-based integrator Collaborative culture with long-term career progression If you are a results-driven operations leader with a background in building automation and systems integration, this is a rare opportunity to step into a high-impact role.
    $135k-150k yearly 3d ago
  • RNG Plant Manager

    Ad Energy Recruitment

    Operations manager job in Austin, TX

    🌱 RNG Plant Manager - Austin, Texas 📍 Full-Time | Renewable Natural Gas | On-Site Leadership Our client, a leading developer and operator within the Renewable Natural Gas (RNG) sector, is seeking an experienced RNG Plant Manager to oversee day-to-day operations, maintenance, and performance optimisation of a flagship facility in the Austin region. This is a hands-on leadership role responsible for ensuring safe, compliant, and reliable RNG production while managing onsite personnel and contractors. Key Responsibilities Operations Management Oversee the daily operation of anaerobic digesters, gas upgrading systems, blowers, compressors, and associated process equipment. Monitor plant KPIs, troubleshoot process variations, and drive continuous improvement initiatives. Optimise gas quality, production output, and plant uptime through proactive decision-making. Maintenance Leadership Manage all preventive, corrective, and predictive maintenance activities across mechanical, electrical, and instrumentation systems. Develop and enforce maintenance plans, SOPs, and reliability strategies. Coordinate with OEMs, third-party service providers, and internal technical teams. Safety & Compliance Ensure strict adherence to OSHA, environmental, and quality regulations. Lead safety meetings, risk assessments, and incident investigations. Maintain accurate operational logs, compliance documentation, and reporting. Team Leadership Supervise plant operators, technicians, and contractors. Provide training, coaching, and performance oversight for all site personnel. Foster a culture of safety, accountability, and operational excellence. Technical & Financial Oversight Track operational budgets, inventory, and consumables. Review system performance data and provide recurring reports to senior leadership. Support capital improvement projects, upgrades, and expansion initiatives. Qualifications 5+ years of experience in plant operations within RNG, biogas, wastewater, landfill gas, chemical processing, or similar industrial environments. Strong working knowledge of mechanical, electrical, and process systems (compressors, blowers, pumps, control systems, HMI/SCADA). Demonstrated experience leading teams in a 24/7 plant environment. Solid understanding of environmental compliance and safety regulations. Ability to interpret P&IDs, operating manuals, performance data, and technical documentation. Preferred Experience Previous experience managing RNG or biogas facilities. Familiarity with membrane or PSA upgrading systems. Experience working with utility interconnections and gas quality specifications. CMMS experience for maintenance planning and reporting.
    $87k-134k yearly est. 1d ago
  • Operations Manager (Executive Support)

    Go Get Made

    Operations manager job in Austin, TX

    We're seeking a highly organized, proactive Operations Manager to support our team across daily operations, communications, finance, and marketing tasks. This role is ideal for someone who enjoys bringing order to complexity, anticipates needs before they arise, and takes pride in keeping things running smoothly behind the scenes. You'll act as a trusted right hand, owning calendars, inboxes, invoicing, travel coordination, and client communications, while also assisting with content creation, bookkeeping, and other tasks on an as-needed basis. This is a high-impact role with significant visibility into the business. Key Responsibilities Executive & Administrative Support Manage and optimize the Founder's calendar, scheduling meetings and prioritizing time effectively Screen, organize, and respond to emails on behalf of the Founder as appropriate Coordinate travel logistics, including booking flights, hotels, and ground transportation Prepare agendas, reminders, and follow-ups to keep meetings and commitments on track Operations & Finance Support Create and send customer invoices accurately and on time Pay vendor bills and track recurring expenses Provide light bookkeeping support (expense tracking, categorization, coordination with accountant/bookkeeper) Maintain organized records and documentation Client Communications Draft and send weekly project update emails Assist with client follow-ups and general communications to ensure a high-touch experience Help keep projects moving by nudging internal and external stakeholders as needed Marketing & Content Support Assist with email newsletter creation and distribution Support content creation (ideation, drafting, editing, formatting) accross multiple platforms Coordinate content calendars and publishing schedules Qualifications 3+ years of experience as an Executive Assistant, Operations Assistant, or similar role Exceptional organizational skills and attention to detail Strong written communication skills Comfortable handling sensitive and confidential information Tech-savvy and quick to learn new tools (email, calendars, accounting software, CRM, etc.) Self-starter who can work independently and prioritize effectively Nice to Have Experience with invoicing or bookkeeping tools (QuickBooks, Xero, etc.) Experience supporting a founder or small business Familiarity with email marketing platforms (Mailchimp, ConvertKit, etc.) Interest in content creation, branding, or social media What Success Looks Like The Founder's calendar and inbox are calm, organized, and intentional Invoices go out on time and bills are paid without reminders Clients feel informed, supported, and well-communicated with Content and communications are consistent and polished The business runs smoother because you're in the seat Why This Role Is Special This is not a passive “task taker” role. You'll have real ownership, meaningful responsibility, and the opportunity to grow alongside the business. If you're detail-oriented, proactive, and enjoy being the person who makes everything work better then this role will be extremely rewarding for you. We view this role as a foundation, not a finish line. This role is an entry point into a fast-growing company. For a driven self-starter who consistently takes initiative and solves problems, this role can grow significantly over time and potentially transition into a senior leadership position. If you're someone who wants to get in early at a fast-growing company, make a meaningful contribution, and grow alongside the business, this role offers exceptional upside.
    $50k-87k yearly est. 1d ago
  • Voice of the Customer Operations Manager

    Procore 4.5company rating

    Operations manager job in Austin, TX

    We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: Bachelor's degree or equivalent work experience required. 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: 114,400.00 - 157,300.00 USD AnnualFor Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
    $104k-128k yearly est. 2d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in Austin, TX

    (Central Austin, TX Office Location) | Full-Time | Leadership Role | $52,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $52,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
    $52.5k yearly 3d ago
  • Operations Manager

    ABM 4.2company rating

    Operations manager job in Taylor, TX

    The Operations Manager is dedicated to one large strategic account. This role is responsible for strategically and tactically developing, aligning and implementing operations programs to deliver an exceptional customer experience in ABM's service category. This position will provide both hands on and strategic direction and leadership for all onsite staff at the client. Minimum Requirements 3-5 years of facility operations management, preferably in semiconductor vertical Ability to accomplish goals through others Ability to improve processes Ability to lead and influence people Ability to maintain high individual productivity in a dynamic work at client site. Analytical and problem-solving skills Excellent interpersonal skills; display empathy, understanding, and patience with employees and external customers Effective conflict resolution and negotiation skills Effective time management and organizational skills Excellent verbal and written communication skills Handle multiple projects simultaneously within established time constraints Maintain confidentiality Perform under strong demands in a fast-paced environment Proficient computer skills, including experience with Microsoft Office Suite, internet Respond professionally in situations with difficult employee/vendor/Client issues or inquiries Strong attention to detail Work independently as well as in a team environment Work professionally with Client and co-workers, treating both with enthusiasm and respect Working knowledge of continuous improvement As needed while at the client sites, there will be significant amounts of walking, lifting up to 40 lbs, handling pallet jack equipment, and cleaning This is a full-time, salaried/exempt position. ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Staff & Management 2025 Benefits The Operations Manager is dedicated to one large strategic account. This role is responsible for strategically and tactically developing, aligning and implementing operations programs to deliver an exceptional customer experience in ABM's service category. This position will provide both hands on and strategic direction and leadership for all onsite staff at the client. Essential Duties Will develop, implement, direct and support "best practices", ABM polices and standards in quality management, job and site safety programs, and personnel administration. Promotes positive employer/employee /customer relationships and interactions. Utilizes employee training and skill enhancement programs, provides structured employee disciplinary procedures. Interacts directly with the site supervisors and leadership team on a daily basis to maintain close communication regarding maintenance and staffing of operations. Responsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contractor oversight and is responsible to help manage cost and to identify and institute cost savings projects. Provides on-going oversight and support for ABM administration, budgetary and financial procedures, processes and standards. Responsible to develop, enhance and submit various professional level proposals, written reports, rate surveys, correspondence on a timely basis. Reports daily to ABM Operations Manager and executive levels of the organization. Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments. The position is required to attend and participate in meetings. Be readily available on a 7-day, 24 hour on call basis and to work off shifts when required. Respond effectively to emergency calls on a as need basis. Will manage a staff of maintenance personnel. Interact with guests and property management on a daily basis. Staff scheduling and payroll management for all employees in accordance with the budget. Auditing of daily employee time sheets and payroll. Perform other duties as assigned or requested. A minimum of three (3) years' experience in the field and prior management experience is required. Must have knowledge of MS Office Applications including Word, Excel, Outlook and PowerPoint. Must have excellent verbal and written communication skills. Able to work well in a customer focused team environment. Excellent customer service, employee relations and good tenant/customer interaction skills. Proven ability to work with a variety of staff and management.
    $49k-88k yearly est. 1d ago
  • Program Manager | Business Operations

    Epicor 4.6company rating

    Operations manager job in Austin, TX

    As Program Manager of Business Operations at Epicor, you will be at the forefront of driving transformational initiatives that shape our future. You will lead complex, cross-functional programs, partner with key stakeholders, and ensure successful delivery of strategic priorities. Your ability to pivot between strategic and technical conversations, influence adoption, and maintain executive-level visibility will be critical to success. What you will be doing: Drive large-scale business programs from initiation through delivery and adoption, ensuring alignment with organizational objectives. Develop and maintain program charters, integrated project plans, schedules, budgets, and risk registers. Scope, execute, and manage delivery using project management and change management methodologies, while promoting stakeholder readiness. Partner with Sales, Finance, IT, and other functional teams to align on milestones, success metrics, and quote-to-cash process improvements. Analyze complex processes, identify gaps, and design effective business processes to incorporate into functional requirements. Coordinate project teams and external vendors to ensure timely, budget-compliant delivery and adherence to governance standards. Provide executive-ready reporting on progress, risks, issues, and budget health, escalating with mitigation options as needed. What you will likely bring: Bachelor's degree in Business, Information Systems, Finance, or related field (or equivalent experience). 8+ years of experience leading business process and system transformation projects. Strong expertise in project management, program management, change management, and business process design. Experience with quote-to-cash processes and Salesforce; CPQ Excellent communication and presentation skills, including executive presence and ability to present to VPs and occasionally CEO. Proven ability to build strategic partnerships and collaborate across Sales, Finance, and IT. Highly adaptable, detail-oriented, and comfortable managing ambiguity and shifting priorities. What could set you apart: Strong ability to lead large-scale transformational programs and drive adoption. Familiarity with visualization tools (Tableau, Noetix, or Power BI.) Experience in software or technology-enabled organizations. #LI-MB2 #LI-HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Matthew Brady
    $82k-109k yearly est. 2d ago
  • General Manager

    Skytex Homes

    Operations manager job in New Braunfels, TX

    Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions. Role Description This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements. Key Responsibilities Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers. Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce. Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards. Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance. Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals. Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations. Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal. Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance. Qualifications Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry Strong leadership, team management, and employee coaching skills Sales, customer relationship management, and business development expertise Operations management, financial planning, and strategic decision-making abilities Excellent communication, technological, organizational, and problem-solving skills Familiarity with CRM software and inventory management Ability to work in a fast-paced outdoor environment, including weekends as needed Compensation and Benefits Competitive salary and performance-based compensation package based on experience and skills Benefits may include health insurance, retirement plans, and paid time off
    $45k-83k yearly est. 5d ago
  • Hospital Clinician Onboarding and Success Manager

    ESO 4.0company rating

    Operations manager job in Austin, TX

    This role is a hybrid onboarding specialist and customer success manager specifically supporting Trauma Registry customers. Working alongside the Onboarding team, the Hospital Clinician Onboarding and Success Manager is focused on assessing the clinical resources available during the onboarding process to ensure ESO is balancing trauma program resources to effectively configure the trauma registry for maximum efficiency. This role will be primarily focused on onboarding our new Trauma Registry customers but may expand into other products over time. You must be able to effectively manage various project influences including the business, customers, technical and product teams. The right candidate for this role loves delivering value and supporting customers on the front lines and behind the scenes. In addition to the onboarding focus, you will also support Trauma Registry customers post go-live by ensuring they are meeting adoption milestones, moving towards value realization and growth while working in a customer success manager capacity. This will be an extension of your onboarding projects and will help supplement any ongoing needs of customers coming out of Onboarding. More About You You are responsible for the success of each of your clients onboarding to ESO and in continued support of them after go-live. You will make sure customers know that sales isn't the only time you get a fantastic experience at ESO. You will ensure the process from kick-off to go-live runs smoothly and they have all the tools to be successful for the long-term. On the onboarding side, you can expect to: Alongside the onboarding coordinator you will follow the pre-defined Onboarding process; meeting SLAs and ensuring the Customer's expectations are managed at the start of the Onboarding process and that the right information is used to appropriately configure the product to meet the customers' needs. Keep the client motivated, engaged, and on task to complete their implementation. Assure that our customers feel heard, taken care of, and that the products and services you deliver take them to a place of success they couldn't get to without us. Develop new processes and recommend improvements to all procedures to ensure an optimal level of customer satisfaction at all times. Collaborate with the onboarding coordinator to identify and address implementation risks to help remove project roadblocks and engage appropriate internal escalation resources. Meet or exceed productivity metrics while enhancing the customer experience. Resolve immediate escalations to ensure customer satisfaction. Assist with data conversions. To help implemented customers, you can expect to: Engage with a small portfolio of customers who have gone through implementation and need assistance adopting the product and moving through the Customer Success cycle of Value Realization, Growth and Advocacy. Be the customers' main point of contact for strategic alignment and relationship management. Lead quarterly business reviews with customers. Assist with product questions or requests Your Qualifications To be successful in this role you should have: Nursing Experience: 3-5 years as a trauma program manager or director in an ACS verified Level I or II trauma center. Experience leading at least one ACS verification survey. Trauma registry data entry and report writing skills. Critical thinking skills to lead customers through the change management process as they transition from their current registry product to the ESO SaaS registry. Be passionate about technology and how it can influence the lives of both our customers and their communities. Display solid experience of managing tasks and deliverables, ideally multiple concurrently. Able to explain technical concepts to non-technical audiences and to translate requirements into technical deliverables. Strong organizational and time management skills. Flexible; be able to adapt to as fast-paced, changing environment. Attention to detail and accuracy, in thinking and execution. Ability to meet deadlines Experience leading a team is considered an asset. About ESO ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. All offers are contingent upon a successful background check. ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor. Applicant Privacy Notice - please click here to review the privacy policywhich details how your data is collected, used and protected.
    $43k-60k yearly est. 3d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations manager job in Austin, TX

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Customer Operations Account Manager

    Advanced Micro Devices, Inc. 4.9company rating

    Operations manager job in Austin, TX

    WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization. THE PERSON: The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability. KEY RESPONSIBILITIES: * Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers). * Manage business through all product lifecycle stages (NPI, EOL). * Control inventory and Days of Inventory (DOI) to minimize costs. * Manage demand vs. supply profiles for direct customers and distribution channels. * Monitor consumption rates and ordering patterns; perform demand/supply analysis. * Maintain accurate forecasts and manage on-time revenue forecasting. * Oversee key internal and external relationships to ensure business continuity. * Drive projects and processes critical to organizational objectives. * Implement new processes and collect feedback to support strategy. * Conduct quarterly business reviews and operational meetings with customers. * Provide guidance on operational issue resolution. * Support customer operations through understanding of business processes and procedures. PREFERRED EXPERIENCE: * Experience with Data Center customers preferred. * Strong knowledge of supply chain operations. * Project management experience. * Understanding of business strategy and process improvement. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to write executive-level communications. * Skilled in demand/supply analysis and revenue forecasting. * Experience managing cross-functional dependencies and operational processes. * Ability to manage conflict and resolve operational issues. * Familiarity with customer engagement through business reviews and operational meetings. ACADEMIC CREDENTIALS: Bachelor's Degree preferred. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.
    $101k-127k yearly est. 60d+ ago
  • Director Operations

    Cisco Systems Canada Co 4.8company rating

    Operations manager job in Austin, TX

    Hybrid- Prefer San Jose, CA & Austin Texas The application window is expected to close on 1/30/26 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. We're seeking an exceptional Director of Operations to serve as the operational backbone of the Office of the CMO (OCMO). This leader will orchestrate the day-to-day rhythm, communication flow, and executive-level coordination required to advance the priorities of the Chief Marketing Officer (CMO) and Marketing Senior Leadership Team (SLT). In addition, this leader will ensure critical deliverables flow seamlessly from conception through delivery by ensuring flawless execution, orchestrating complex stakeholder inputs, and building AI-first systems that enable our SLT to operate at peak performance. We're looking for someone who thrives as an operator as well as anticipates needs before they surface, holds a strong executive presence, maintains impeccable discretion, and brings a low-ego, service-oriented mindset. Your Impact Strategic Office Operations & Prioritization -Serve as the operational deputy to the VP, Strategy & Operations (VP/SPO), ensuring the smooth functioning of OCMO. -Manage the CMO's email inbox; ensuring timely and appropriate responses or delegation. -Act as the “traffic controller” for all priority deliverables, ensuring quality, timeliness, and strategic alignment through effective AI-led project management. -Maintain awareness of timelines, cross-functional dependencies, and risks; anticipate needs and proactively escalate or resolve issues (using precision and judgment) to address potential roadblocks before they impact delivery. -Enable the daily operations of the CMO and VP/SPO by bridging the most strategic objectives to their agendas. Leadership Team Operations -Design and lead the operational cadence of the SLT, including weekly meetings, offsites, and quarterly reviews. -Own agenda design, materials preparation, follow-up actions, and progress tracking to ensure meetings drive clarity, decisions, and accountability. -Implement decision-tracking and reporting mechanisms leveraging AI to drive follow-through on leadership commitments. -Establish and continuously refine operating mechanisms, ensuring world-class consistency, efficiency, and rigor. Cross-Functional Coordination & Communications -Provide day-to-day operational leadership with the CMO's Executive Assistant and Executive Communications Leader (without direct-line management); ensure alignment, role clarity, and smooth execution. -Serve as an integrator across other Executive Leadership Team organizations by bridging information, resolving bottlenecks, and ensuring tight coordination. -Navigate matrixed teams with strategic insight and executive presence. -Ensure CMO preparedness for meetings, including creation of briefings. Operational Excellence & Process Leadership -Build and maintain AI-first systems, SOPs, and processes that strengthen the scalability and performance of OCMO. -Drive improvements to workflow, governance, document hygiene, and cross-functional operating models. -Instill high standards of executional rigor, confidentiality, and responsiveness across all touchpoints with the CMO. Minimum Qualifications 12+ years of progressive experience in operations, chief of staff roles, strategy, program management, or consulting - with preference for experience operating in global, matrixed enterprises. Proven success enabling C-suite executives in a high-velocity environment. Exceptional organizational, time-management, and prioritization skills; adept at managing multiple competing deadlines without compromising quality. Strong executive presence with excellent written and verbal communications; ability to influence without authority and drive alignment across senior leadership teams. Mastery in building and improving processes, workflows, and governance models. Expertise in tools and certifications are an added bonus, along with demonstrated examples of AI usage for an executive office. Demonstrated commitment to a growth mindset throughout your career. You're energized by the following statements: You find fulfillment in enabling others' success and by building trust through consistency and delivery; You identify issues and opportunities with an intellectually curious mind, consistently staying two steps ahead; You discern when to ask, when to act, and when to escalate; You navigate highly confidential situations and complex stakeholder dynamics with maturity, composure, and humility; You shift seamlessly from strategy to granular execution details; able to switch contexts throughout the day. Additional Considerations Strong desire for San Francisco Bay Area or Austin, TX, with an ability to take critical, in-person meetings from our San Francisco, San Jose, or Austin offices, as needed. Ability to support both Pacific and Central time zones. Limited travel required, less than 10% of the time (role does not support CMO at external events). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $200,400.00 to $258,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $244,200.00 - $375,900.00 Non-Metro New York state & Washington state: $217,400.00 - $318,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $117k-146k yearly est. Auto-Apply 8d ago
  • Music + Entertainment Event Operations Staff (Seasonal Part-Time)

    Circuit of The Americas 4.5company rating

    Operations manager job in Austin, TX

    Requirements Knowledge, Skills, and Abilities: Event day hours, with the ability to work long days, nights, weekends, and holidays. Problem-solving and communication skills. Ability to organize assigned work, set time frames, prioritize, and meet goals. Ability to establish priorities and manage time effectively. Confidence when working with both internal and external contacts. Must be comfortable in a fast-paced, high-pressure environment. Must possess a quality teamwork attitude. Effectively work in a professional team environment. Required Qualifications: Must be 18 years of age or older. Must have a Valid Texas Driver's License (or the ability to obtain one within 30 days of hire). Must have reliable transportation. Must be able to multi-task and follow strict timelines. Comfortable being active for extended periods. Ability to operate or train to operate heavy equipment such as forklifts, boom lifts, or scissor lifts. Physical Demands: Ability to stand, sit, use hands to handle, or feel, reach with hands and arms. Ability to lift and/or move up to 50 pounds. Work Environment: The noise level in the work environment is moderate, however, during events, the noise level may be loud. Events may be in an outdoor setting with movement between temporary structures, buildings, and different terrains. While performing the duties of this position, the employee is occasionally exposed to work near moving mechanical parts, wet or humid conditions, outdoor weather conditions, extreme cold, and extreme heat. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EQUAL EMPLOYMENT OPPORTUNITY: COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
    $53k-68k yearly est. 60d+ ago
  • Customer Operations Manager

    Frontline Source Group Holdings, LLC Dba Dfwhr 3.8company rating

    Operations manager job in Austin, TX

    Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence. Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. Youâ??ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experienceâ??from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelorâ??s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence
    $89k-146k yearly est. 60d+ ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Austin, TX

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $61k-97k yearly est. 60d+ ago
  • Administration Manager - Event Operations

    Gardaworld 3.4company rating

    Operations manager job in Austin, TX

    Administration Manager - Event & Crowd Management BEST Crowd Management | Full-Time Be the Backbone of Live Events BEST Crowd Management is seeking a highly organized, people-focused Administration Manager to play a critical role in supporting live events and venue operations. This position serves as a key extension of overhead management-bridging the gap between frontline staff and leadership to ensure our events are fully staffed, compliant, and running smoothly. If you thrive in fast-paced environments, love coordinating teams, and want to make a real impact behind the scenes of exciting live events, this role is for you. Compensation: $55,000 - 60,000 / year Work Location: Austin, TX Benefits: Medical, Dental, Vision, 401(k), Employee Assistance Program, Paid Time Off What You'll Do Hiring, Staffing & Administrative Leadership Lead recruitment efforts including interviewing, onboarding, and coordinating new hire orientations Assist with recruiting and onboarding NPO volunteers for all events Support the development and execution of training programs to enhance staff performance Understand and manage the staff licensing process, ensuring 100% on-site compliance Play a key role in scheduling, ensuring events are properly staffed and all team members are informed and confirmed for their shifts Staff Engagement & Retention Own the staff engagement strategy using digital tools to communicate clearly, creatively, and consistently Manage account conversion-to-post data to exceed expectations and drive continued staff participation Ensure company attendance policies are clearly communicated and consistently followed Develop and execute creative staff recognition initiatives within budgetary guidelines Conduct post-event evaluations to identify successes and improvement opportunities What We're Looking For Minimum Qualifications 1-3 years of professional-level experience required Prior experience in security, event staffing, law enforcement, military, or EMS preferred At least one year of experience in customer service, security, or a related field Ability to work a flexible schedule, including nights, weekends, holidays, and overnight event shifts Strong ability to manage time-sensitive communications with staff, clients, and leadership Excellent judgment, discretion, and professionalism Strong written and verbal communication skills in English Adaptable, solution-oriented, and calm under pressure Ability to pass a background check Physical & Work Environment Requirements Ability to stand or walk for extended periods (up to 10 hours) Occasionally required to climb, stoop, bend, reach overhead, or work in confined spaces Must be able to lift, push, or pull up to 45 pounds Work may occur outdoors in varying weather conditions Vision requirements include close, distance, color, peripheral, and depth perception Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Why Join BEST Crowd Management? Be part of high-energy live events and meaningful venue operations Work with a team that values professionalism, engagement, and growth Make a direct impact on staff experience, safety, and event success Opportunity to grow within a respected crowd management organization equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #BEST
    $55k-60k yearly 6d ago
  • Assistant Manager - Crossroad Commons

    Dominium Management Services 4.1company rating

    Operations manager job in Manor, TX

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. We are currently seeking an Assistant Manager to join our team at Crossroad Commons, a 216 unit apartment community in Manor, TX. Position Summary: As an Assistant Manager, you will be responsible for supporting the Community Manager with the daily operations of the property. Responsibilities: Maintain stable occupancy and meet budgeted financial goals Build strong resident relations and provide excellent customer service Assist the Community Manager to train, direct, motivate, and assist site personnel Establish positive relationships within the community Be on-call as scheduled by management Qualifications: 1 - 2 years previous property management experience preferred Section 8, Section 42, and/or Market Rate experience preferred Yardi software experience preferred Ability to work occasional evenings and weekends as needed About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-LE1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $31k-37k yearly est. 3d ago
  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Operations manager job in Austin, TX

    We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $105k-136k yearly est. 2d ago

Learn more about operations manager jobs

How much does an operations manager earn in Austin, TX?

The average operations manager in Austin, TX earns between $39,000 and $112,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Austin, TX

$66,000

What are the biggest employers of Operations Managers in Austin, TX?

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