Operations manager jobs in Austin, TX

As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market. This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses. As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region. Summary of Key Responsibilities Operational Leadership & Performance: Drive the operational, financial, and clinical performance of all dental offices within the region. Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction. Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results. Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives. Team Development & Leadership: Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement. Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention. Foster an environment that encourages transparent communication, teamwork, and alignment with company values. Patient Care & Clinical Excellence: Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met Job Requirements Bachelor's degree At least three years of experience managing multiple practice/site locations (3+) preferably in the Dental Industry Proven track record of year-over-year growth Proven track record of measurable, successful customer service initiatives Ability to forecast and analyze business trends to maximize territory performance and profitability Ability to create and maintain a budget Travel within the required territory (5 days in the field). Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements

*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. *Job Title:* Fixed Operations Manager *Location:* Austin, TX *Reports To:* District Manager *Position Summary* The Fixed Operations Manager is a front-line leadership and sales role responsible for driving organic revenue growth and developing Technician talent across a limited number of worksites. This position serves as the primary liaison between customers, Technicians, and the home office, ensuring operational excellence and superior customer service. *Essential Duties & Responsibilities* *Leadership* * Act as team leader and mentor to Technicians, providing daily guidance and support both in-person and remotely. * Schedule Technicians and manage workload distribution. * Collaborate with DM/ROD/RVP to ensure staffing levels meet current and future business needs. * Hire new Technicians and oversee onboarding for smooth integration into service operations. * Provide technical support and share best practices to maximize Technician productivity. * Identify high-potential Technicians and coordinate advanced or cross-training opportunities. * Deliver balanced, real-time feedback and address performance deficiencies proactively. * Develop and implement performance improvement plans as needed. * Conduct formal annual performance reviews. *Operations* * Serve as the pivot point between customers, Technicians, and the home office. * Initiate and maintain business relationships with auctions, rental agencies, and auto dealers. * Expand service offerings by educating client managers and service writers on reconditioning services (e.g., PDR, bumper and wheel restoration). * Conduct utilization reviews of client and departmental accounts on a weekly/monthly basis. * Perform quality checks on repairs to ensure compliance with company standards and identify revenue opportunities. * Lead monthly Technician meetings to share company updates and strategic direction. * Continuously improve personal sales skills and industry knowledge. *Administrative* * Ensure compliance with facility regulatory standards and company policies. * Maintain cleanliness and organization of company supplies, tents, vehicles, and equipment. * Manage inventory levels and control shop waste. * Reinforce company expectations regarding professionalism, customer service, and quality standards. * Prepare operational updates and Technician performance reports. *Qualifications* *Required* * Proven experience coaching and managing team performance. * Ability to manage multiple projects with varying timelines and priorities. * Strong service orientation and ability to collaborate across sales channels. * Excellent presentation and communication skills; credible and persuasive communicator. * Solid understanding of financial results and material cost management. * Sound judgment and problem-solving skills. * Knowledge of local and federal environmental, health, and safety regulations. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $55.000 - $60.000 / YearWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.

🚀 We're Hiring: Operations & Expansion Officer Company: PropyLaw, Co. Type: Contractor or Part-time Duration: 3 months (with future full-time opportunities) PropyLaw is a legal-tech startup building automated, state-compliant real estate contracts. As we expand across states, our priority is ensuring that operations, workflows, and product experience work correctly for customers at scale. Role Overview The Operations and Expansion Officer will support company expansion and day-to-day operations, with a strong focus on coordinating and managing cross-functional teams and interns. This role works closely with the Founder to ensure that internal execution and customer-facing workflows run smoothly. Key Responsibilities Coordinate and help manage cross-functional teams and interns (legal research, product, operations) Support state-by-state expansion, ensuring timelines and deliverables are met Ensure internal workflows are followed from legal research to platform deployment Test and validate platform and product workflows to ensure correct customer experience Identify execution gaps, bottlenecks, and operational risks Help document and improve SOPs, QA checklists, and internal processes Track progress and report on expansion readiness and execution status Qualifications Strong organizational and communication skills Interest in operations, startups, product, or legal-tech Ability to manage multiple teams and workflows simultaneously High attention to detail and execution-focused mindset Growth-mindset, initiative, and motivation are essential. Preferred (Not Required) Background in business, operations, law, or technology Experience working with interns or project teams Familiarity with tools such as Notion, ClickUp, Jira, or similar What You'll Gain Hands-on experience managing real cross-functional teams in a startup environment Direct mentorship from the Founder & leadership team Exposure to operations, product quality, and expansion strategy Strong consideration for a full-time role based on performance after 3 months Apply Send a short introduction and your resume or LinkedIn profile via DM or email. *****************

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. The Manager Pharmacy Services will manage the day to day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy and committee involvement. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance. The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes. xevrcyc Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations. Job Requirements: Education/Skills Bachelor's Degree required Experience 6 - 8 years of technical experience preferred 2 - 5 years of Leadership/ Management experience preferred Licenses, Registrations, or Certifications RPH License in state of employment required Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

TWP is seeking a Store Manager, at our upcoming Austin, TX location. This role will be responsible for driving the business forward by providing exceptional customer experience and creating long-lasting client relationships. This is a sales floor and operations-centric role, focused on creating an environment in which feedback is constant, and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. Further, this individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service. Establish returning client business for the store by developing and maintaining long-lasting relationships. Utilize and leverage companies selling culture and training tools to meet and exceed KPI expectations. Demonstrate understanding of each business channel and subsequent department of responsibility and be able to effectively communicate needs to each. Actively learn and speak to each collection, with the goal of always building stronger stylists. Understand the brand lineage and how each collection ties to the last. Maintain an engaged, active sales floor presence to lead by example and coach staff to develop strong client relationships. Provide in-the-moment feedback on the sales floor, with the goal of inspiring and developing the sales team. Maintain organization, upkeep, and cleanliness of both the front and back of the house to ensure optimum merchandise flow and accuracy. Recruit, hire, onboard, and train all new hires. Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader. Ensure the integrity of payroll and the payroll process. Actively support and embrace Diversity, Equity, and Inclusion initiatives. Ensure that the sales floor is meticulously maintained and reflects the brand. Cultivate an environment which promotes teamwork and comradery. Remain coachable and open to feedback to continuously develop in your role. REQUIREMENTS: 3+ years of management experience required, particularly in a similar capacity within the Fashion and Retail Industry. 2+ years of previous sales experience required. A demonstrable understanding of relationship-driven selling. Ability to constantly bend, open, lift, carry and move merchandise. Ability to work daily with telephone, POS and computer equipment. Proficiency in Microsoft Office Suite preferred. Ability to work on a flexible schedule which may include days, nights, weekends, and holidays. COMPETENCIES: Customer focus Drive for results Team player Time management Personal credibility Business acumen Communication Managerial courage Managing performance Motivating others

Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions. Role Description This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements. Key Responsibilities Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers. Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce. Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards. Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance. Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals. Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations. Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal. Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance. Qualifications Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry Strong leadership, team management, and employee coaching skills Sales, customer relationship management, and business development expertise Operations management, financial planning, and strategic decision-making abilities Excellent communication, technological, organizational, and problem-solving skills Familiarity with CRM software and inventory management Ability to work in a fast-paced outdoor environment, including weekends as needed Compensation and Benefits Competitive salary and performance-based compensation package based on experience and skills Benefits may include health insurance, retirement plans, and paid time off

About Us This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of color and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Job Description A rare opportunity exists for an Assistant Store Manager to join our Austin boutique in The Domain. The Assistant Store Manager will partner with the Store Manager in leading a team of passionate brand ambassadors whilst embodying the Zimmermann brand: bringing optimism, creativity, and sophistication in everything they do. Inspire the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Key Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures Qualifications Proven experience in a similar leadership role or client service environment Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability About you Proven experience in a similar leadership role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. In addition to the base salary, Assistant Store Managers are also eligible for commission on all sales. At Zimmermann, we believe in rewarding excellence. Our commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization. THE PERSON: The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability. KEY RESPONSIBILITIES: * Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers). * Manage business through all product lifecycle stages (NPI, EOL). * Control inventory and Days of Inventory (DOI) to minimize costs. * Manage demand vs. supply profiles for direct customers and distribution channels. * Monitor consumption rates and ordering patterns; perform demand/supply analysis. * Maintain accurate forecasts and manage on-time revenue forecasting. * Oversee key internal and external relationships to ensure business continuity. * Drive projects and processes critical to organizational objectives. * Implement new processes and collect feedback to support strategy. * Conduct quarterly business reviews and operational meetings with customers. * Provide guidance on operational issue resolution. * Support customer operations through understanding of business processes and procedures. PREFERRED EXPERIENCE: * Experience with Data Center customers preferred. * Strong knowledge of supply chain operations. * Project management experience. * Understanding of business strategy and process improvement. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to write executive-level communications. * Skilled in demand/supply analysis and revenue forecasting. * Experience managing cross-functional dependencies and operational processes. * Ability to manage conflict and resolve operational issues. * Familiarity with customer engagement through business reviews and operational meetings. ACADEMIC CREDENTIALS: Bachelor's Degree preferred. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the fastest-growing industrial construction enterprises in the US and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry. The Director of Field Operations is responsible for overseeing and managing the field operations of their assigned areas of responsibility. This role ensures that program resource projections are accurate, safety standards are upheld, and project-level responsibilities are met. The Director will work closely with various departments to support the implementation and development of processes, manage technology and applications, and maintain strong relationships with customers. Responsibilities Ensure admin resource projections are accurate and maintained by program teams, driving towards established ratios. Ensure project teams are projecting labor needs from the most current contracted schedule, ensuring labor projections are broken down into duration, activity, and area prior to being submitted for the monthly WIP. Work with other peers across the organization to ensure project teams are allocating resources aligned with the established ratios for the following roles: General Superintendents, Project Superintendents, Field Superintendents, Project Manager, Project Engineers, Safety Manager, Safety Coordinator, Quality Inspector, Field Engineer, and Quality Managers. Provide consistent feedback to workforce development to ensure our training programs are best in class and meet the needs of our evolving workforce and projects. Work closely with the VP of Field Operations to understand the status of each program from a ramp-up/ramp-down standpoint and strategize the execution to effectively move workforce and resources. Drive our culture of safety by supporting the program teams and ensuring all leaders lead with a safety mindset. Communicate program needs and concerns to Safety Directors, escalating to the head of HSE and Field Operations as necessary. Ensure program teams are continuously planning upcoming work and that plans are vetted for feasibility, paying close attention to high-risk activity planning. Ensure the Operations team is effectively leading and supporting other departments: Safety, Quality, WFD, Scheduling, and HR. Partner with clients to establish strong and high-quality relationships. Support the implementation and development of processes related to operations and field operations. Manage and ensure program teams are utilizing Nox Group-provided technology, applications, and processes to the current standard. Communicate any exceptions or variation requests needed to Operations, providing formal feedback and suggestions on processes, technology, and application optimization as needed. Set and maintain expectations of field leadership regarding safety, quality, mentorship, and building strong relationships with supporting departments while setting cross-department relationship standards. Qualifications Ability to walk job sites as needed for extended periods of time. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Safety Level This is a safety sensitive position, and all applicable policies including drug test and background check will apply. The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to: Potentially lift up to 50 pounds Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing Potentially operate a motor vehicle, crane, tractor, etc. We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA) It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ICON is looking for a Field Operations Program Manager to manage and develop Process, Planning, & Quality Programs. This role is critical in developing, documenting, and implementing operational processes and quality standards across Field Operations. The primary responsibilities of this role includes developing process documentation, checklists, workflows, and SOPs aimed at improving Field Ops operations and quality. In this role you will be responsible for the detailing of our processes in Miro flow charts, Google Sheets, and Procore. You will work with Field Operations Management to refine and implement these processes in line with discovered best practices. You will also be responsible for coordinating efforts surrounding all process improvement for Field Operations including data aggregation and analysis, scheduling process improvement meetings, and communication / coordinating, quality control procedures and documentation, and the rollout of new processes. This role is based primarily at ICON's HQ in Austin, TX but may require some (25%) travel, at local or deployed job sites dependent on departmental needs. This role will report to the Field Workforce Manager, Field Operations. You will collaborate regularly with the Field Operations and Field Logistics Managers, as well as with deployed teams in the field. RESPONSIBILITIES: Meet regularly with Field Operations management and work directly on-slab in the field to identify opportunities for process improvement and develop improvement strategy. Collect, interpret and evaluate process metrics data to provide data driven insights for process improvement. Lead the development of process documentation, workflows, checklists, and standard operating procedures (SOPs) to enhance efficiency, consistency, and quality in field operations. Document Field Ops processes in a variety of software tools suites, including but not limited to Palantir, Procore, Miro, and the Microsoft software suite. Own the upload and administration of all Procore documentation for field facing procedures, and act as the implementation lead for Field Ops. Accountable to the enforcement of process compliance for all Field Operations processes. Work cross-functionally with Field Logistics & Field Operations management, Project & Construction Management teams, and Software team to gather requirements for planning printer suite & support equipment deployment, and site planning. MINIMUM QUALIFICATIONS: Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related field. 5+ years of experience in construction, manufacturing, surveying, or other industries with dynamic team structures and fast-paced implementations/improvements/iteration. Exceptional documentation skills, ensuring compliance with ICON's standards and accurate records. Strong oral and written communication skills in a fast-paced environment. Passion to improve efficiency and contribute to innovation. Ability to flex working hours as required to support business needs. An in depth understanding of equipment setup process and dimensions, mobilization process, and printer setup requirements / logistics. Excellent prioritization and time management skills, with the ability to thrive in dynamic, fast-paced environments. PREFERRED SKILLS AND EXPERIENCE: Familiarity with construction or factory production environments and the ability to think and stay ahead for the needs of the operation. ACC, Revit or similar CAD software experience in planning site layouts. Advanced proficiency in operating heavy machinery to ensure smooth function. ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities. Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended). Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON. As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes. Internet Applicant Employment Notices

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. Opening in 2025, COTA's amusement park is a 20-acre theme park featuring two first of their kind Roller Coasters and over three dozen rides. Job Description: This position assists the Music & Entertainment Operations Manager in the Entertainment Department with tasks necessary to prepare for the various concerts and events held at the Circuit of The Americas. The position will help with assigned tasks in and around the amphitheater, grand plaza, and Bold Stadium to prepare all zones to be show ready. The position reports to the Music & Entertainment Operations Manager. Essential Functions: Complete tasks as assigned by the Entertainment Operations Manager. Set up various types of equipment for concerts and other events to prepare the venue for the public. Prepared to help with overall maintenance and upkeep of amphitheater, grand plaza, and fan field. Coordinate setup and placement of floor seating for concerts. Performs all other duties as assigned. Requirements Knowledge, Skills, and Abilities: Event day hours, with the ability to work long days, nights, weekends, and holidays. Problem-solving and communication skills. Ability to organize assigned work, set time frames, prioritize, and meet goals. Ability to establish priorities and manage time effectively. Confidence when working with both internal and external contacts. Must be comfortable in a fast-paced, high-pressure environment. Must possess a quality teamwork attitude. Effectively work in a professional team environment. Required Qualifications: Must be 18 years of age or older. Must have a Valid Texas Driver's License (or the ability to obtain one within 30 days of hire). Must have reliable transportation. Must be able to multi-task and follow strict timelines. Comfortable being active for extended periods. Ability to operate or train to operate heavy equipment such as forklifts, boom lifts, or scissor lifts. Physical Demands: Ability to stand, sit, use hands to handle, or feel, reach with hands and arms. Ability to lift and/or move up to 50 pounds. Work Environment: The noise level in the work environment is moderate, however, during events, the noise level may be loud. Events may be in an outdoor setting with movement between temporary structures, buildings, and different terrains. While performing the duties of this position, the employee is occasionally exposed to work near moving mechanical parts, wet or humid conditions, outdoor weather conditions, extreme cold, and extreme heat. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EQUAL EMPLOYMENT OPPORTUNITY: COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Our client is seeking a Customer Operations Manager in Austin, TX, to lead North American operations for a growing global organization. This is a direct hire opportunity for a dynamic professional ready to build and lead a unified customer operations function focused on exceptional customer experience, scalability, and operational excellence. Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. Youâ??ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experienceâ??from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelorâ??s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. * Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. * Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. * Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates * Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. * Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. * Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. * Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: * Bachelor's degree or equivalent work experience required. * 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. * Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. * Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. * Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. * Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. * Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. * Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports. What You'll Do * Attract, hire, develop and retain the best team to meet both short and long-term business goals. * Monitor performance and consistently followup to ensure results are delivered. * Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. * Foster and maintain an inclusive and collaborative work environment. * Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality * Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. * Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. * Identify and solve problems with sustainable solutions * Maintain a keen awareness of the external market and competition * Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are * Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities * Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores * Demonstrated ability to build diverse, high performing teams with an inclusive environment * Demonstrated ability to deliver an exceptional customer experience via all channels * Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. * Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. * College degree preferred. * 3+ year's multi-unit, high volume, complex business leadership preferred. * Flexible to work days, nights, weekends and holidays to meet the needs of the business. * Ability to travel overnight and/or between stores as required. * Ability to lift and carry 30lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Director, Operations Excellence, based in Austin, TX We're looking for a Director of Operations Excellence to build and lead a new centralized organization that drives operational maturity, reliability, and efficiency across Realtor.com's 600+ developer engineering organization. This role will establish and scale our Operations Excellence function, bringing together Platform Reliability Engineering, Quality Engineering Operations, Financial Operations, and Release & Change Operations into a unified, strategic capability. You will be responsible for defining the vision, strategy, and execution roadmap for operational excellence at scale. This includes building high-performing teams, establishing operational frameworks and standards, driving adoption of operational best practices, and delivering measurable improvements in site reliability, product quality, cost efficiency, and release velocity. You'll partner closely with engineering leadership, product teams, and platform engineering to elevate operational maturity across the entire technology organization. This is a unique opportunity to build something from the ground up - shaping culture, processes, and systems while strategically integrating existing talent from across Realtor.com into a cohesive, high-impact organization. What You'll Do Organization Building & Leadership * Build and lead the Operations Excellence organization, scaling teams across Platform Reliability Engineering, Quality Engineering Operations, Financial Operations, and Release & Change Operations * Recruit, develop, and retain top engineering and operations talent while fostering a culture of accountability, continuous improvement, and operational discipline * Establish team structures, roles, and responsibilities that balance centralized expertise with embedded support models * Integrate existing Realtor.com employees strategically into the new organization, leveraging institutional knowledge while establishing new operational standards * Create career development frameworks and technical growth paths for operational excellence team members * Drive cultural transformation around operational excellence, making reliability, quality, and efficiency core engineering values Strategy & Vision * Define and communicate the long-term vision and strategy for operational excellence across reliability, quality, cost optimization, and release management * Establish operational excellence frameworks aligned with industry best practices including SRE principles, DORA metrics, FinOps methodologies, and quality engineering standards * Set strategic priorities and investment roadmaps across all operational excellence domains * Partner with executive leadership to align operational excellence initiatives with business objectives and technology strategy * Drive the integration of AI-augmented operational tools and developer productivity enhancements into operational workflows * Influence engineering and product roadmaps to prioritize operational health, reliability improvements, and technical debt reduction Operational Execution & Delivery * Own operational KPIs and SLAs across site reliability, quality metrics, cloud cost efficiency, and release management performance * Drive measurable improvements in MTTR, change failure rates, incident reduction, deployment frequency, and cost optimization targets * Establish governance models and operational review cadences with engineering leadership to maintain visibility and accountability * Build and maintain operational dashboards, scorecards, and reporting systems that provide real-time visibility into operational health * Lead incident response coordination, blameless postmortems, and systemic reliability improvement initiatives * Oversee implementation of operational tooling ecosystems including monitoring platforms, quality tools, cost management systems, and CI/CD pipelines * Champion chaos engineering, resilience testing, and proactive operational readiness practices Cross-Functional Partnership & Influence * Partner with Platform Engineering, Infrastructure, Security, and product teams to embed operational excellence practices into development workflows * Collaborate with engineering leadership to drive adoption of paved path platforms, standardized tooling, and operational best practices * Serve as the voice of operational excellence in technology leadership forums, advocating for operational investments and architectural improvements * Build strong relationships with product portfolio leaders to understand domain-specific operational challenges and tailor support accordingly * Work closely with Developer Productivity and AI Initiatives teams to integrate operational excellence with broader engineering productivity goals * Engage with vendor partners and industry peers to stay current on operational excellence trends and emerging practices Financial & Resource Management * Own budget planning and resource allocation across the Operations Excellence organization * Build business cases and secure funding for operational excellence initiatives, tooling investments, and headcount growth * Drive cloud cost optimization initiatives, working with FinOps team to reduce AWS spend while maintaining reliability and performance * Demonstrate ROI on operational excellence investments through metrics on incident reduction, deployment velocity, quality improvements, and cost savings * Manage vendor relationships and contract negotiations for operational tooling and services How We Work We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our office in Austin, TX, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. Who You Are You're a proven engineering leader who knows how to build organizations from the ground up while driving operational transformation at scale. You understand that operational excellence isn't just about tooling-it's about culture, discipline, and making the right things easy to do. You've led teams through the journey from fragmented operational practices to mature, centralized capabilities. You're someone who: * Builds high-trust, high-performance teams that deliver both strategic vision and tactical execution * Balances technical depth with executive presence, able to debug production incidents and present to C-suite leadership * Drives change through influence and partnership, not mandates, earning credibility through demonstrated value * Understands the interconnections between reliability, quality, cost, and velocity-and knows how to optimize across all dimensions * Thrives in ambiguity and can establish structure, process, and accountability where none exists * Champions operational discipline while remaining pragmatic about tradeoffs and business priorities What You'll Bring * 10+ years in engineering, operations, or platform leadership roles with significant experience in operational excellence domains * 5+ years leading engineering teams, with proven ability to build, scale, and develop high-performing organizations * Bachelor's degree in Computer Science, Engineering, or equivalent experience * Deep expertise across multiple operational excellence domains: Site Reliability Engineering, Quality Engineering, FinOps/cost optimization, and/or Release Management * Strong understanding of AI-enhanced operational and development tools and their strategic application * Demonstrated success establishing operational excellence frameworks, KPIs, and governance models at scale * Experience with modern operational tooling ecosystems including monitoring and observability platforms (NewRelic, Datadog, Splunk), quality tools (SonarQube, test automation), cost management tools (AWS Cost Explorer, FinOps platforms), and CI/CD systems * Track record driving measurable improvements in DORA metrics, MTTR, incident reduction, deployment frequency, and operational costs * Proven ability to influence without authority and drive organizational change across engineering teams * Strong business acumen with experience building budgets, business cases, and ROI models for operational investments * Excellent communication and executive presence, with ability to translate operational complexity into business impact Bonus Points * Experience building or scaling centralized operational excellence, SRE, or platform engineering organizations from the ground up * Background in both product engineering and operational roles, bringing empathy for developer experience * Deep expertise in cloud architecture and AWS operational best practices * Experience with large-scale incident management, crisis response, and operational resilience programs * Knowledge of chaos engineering frameworks and resilience testing methodologies * Familiarity with developer productivity measurement and engineering effectiveness frameworks * Technical certifications in SRE, cloud architecture, or operational excellence domains * Experience working in high-growth technology companies or digital marketplace platforms * Track record publishing thought leadership on operational excellence, SRE practices, or engineering effectiveness Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Job Details Corporate Headquarters - San Marcos, TX Full TimeDescription About Us: Berry Aviation, Inc. (BAI) is a trusted leader in private aviation, with a portfolio of services that includes Government, Private Charter, Scheduled and On-Demand Freight, Maintenance, and FBO operations. BAI was formed in 1983 in Austin, Texas. Shortly thereafter, in 1987, BAI extended its aviation services by becoming a Department of Defense CARB Approved Air Carrier with worldwide operating authority and has provided specialty aviation services to various branches of the U.S. Military and other U.S. Government organizations. BAI conducts CONUS and OCONUS operations with a fleet of over 31 aircraft, with past and current OCONUS operations including, Marshall Islands, Qatar, and Africa. Our customers include all branches of the U.S. Military, Fortune 500 companies, NASCAR teams, and other Part 135 and 121 Air Carriers. BAI has twice been awarded the U.S. Small Business Administration's Award for Excellence. BAI has grown into a dynamic, customer-focused company with the knowledge, experience and manpower to operate on short notice with turnkey safe aviation services. All flight operations are conducted by comprehensively trained and experienced pilots working closely alongside our 24-hour dispatch personnel to maintain a thorough emphasis on safety and on-time arrivals. We are experiencing continued success and growth as BAI is always expanding our operations into new markets. Services are provided with the utmost security and safety measures. Berry Aviation, Inc. is a privately held certified small business employing approximately 350+ employees. Today the corporate headquarters that oversees the worldwide operation is located at the San Marcos Municipal Airport (KHYI) 1807 Airport Drive San Marcos, TX 78666. Mission Statement: 'To continuously raise the bar for safety and customer satisfaction while demonstrating an uncommon ability to execute under the most challenging circumstances and the most difficult client requirements'. Purpose: The Flight Operations Manager (FOM) reports directly to the Part 119 Director of Operations (DO) and will collaborate in the determination of priorities, policies, and procedures for ongoing Flight Dispatch Operations. The FOM is responsible for ensuring all Flight Followers/Aircraft Dispatchers perform their duties with a focus upon positive operational control, safety, regulatory compliance, compliance with Air Carrier policies and procedures and airline industry best practices. Duties: Support operational safety and compliance by following published standards, procedures, FAA regulations, and SMS guidelines. Oversight and support of company policy in all designated Operational Control Centers (OCCs) - (KHYI, KDTO, or other designated outstations) Provide leadership and direction in a complex and high stress environment Exercise supervisory control over all interviewing, hiring, training, counseling, and termination of Flight Followers/Aircraft Dispatchers Continuously maintains adequate documentation of Dispatch functional processes and procedures to ensure business continuity and foster consistent results Ensures all Aircraft Dispatchers remain proficient, and demonstrate compliance with applicable operational control policies and procedures Ensures proper management vendor accounts supporting flight operations to include: Operational Control Software, aircraft navigation databases, performance data, applications, and other aircraft inventory items required for operation Develops, implements, and recommends technology solutions and/or process improvements that enhance safety, compliance, customer service, and/or efficiency of operations Participates in internal audits and, when audit findings arise, performs root cause analysis and designs, documents, and implements appropriate corrective actions Routinely communicates with DO on any issues regarding safety of flight, aircraft maintenance status, flight crew status, operational communication issues, customer concerns or personnel issues Qualifications Qualifications: High School Diploma or GED Must hold valid FAA Aircraft Dispatcher certificate Minimum of two (2) years' dispatcher experience in 14 CFR Part 121 or Part 135 air carrier operations Must possess a thorough knowledge of Federal Aviation Regulations (FARs) Must have demonstrated leadership abilities, interpersonal skills, and professional demeanor Must be a thought leader with excellent critical thinking skills, strong initiative, and high attention to detail Must possess a valid U.S. Passport and the ability to travel unrestricted Must be able to obtain a U.S. Government Security clearance Ability to be available to work or be on-call beyond normal office hours Ability to perform duties without direct supervision, team player, solution seeker, positive attitude, and customer focused Preferred Qualifications: Bachelor's or advanced degree preferred Previous management experience specific to 14 CFR Part 121 or Part 135 air carrier operations Prior experience in management or supervisory role, overseeing a team of employees Certificated pilot Previous instructor and evaluator experience Knowledge and experience in Crew Resource Management (CRM), Risk Management, Aviation Safety Programs, and development of Standard Operating Procedures (SOPs) Berry Aviation, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. All new employees will be required to verify employment eligibility in accordance with the Immigration Reform and Control Act. Berry Aviation participates via E-Verify. For additional information: Click here: **************************************************************** to view the EEO is the Law poster. 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