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The differences between operations support representatives and operations representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations support representative has an average salary of $39,977, which is higher than the $38,127 average annual salary of an operations representative.
The top three skills for an operations support representative include operations support, data entry and customer service. The most important skills for an operations representative are data entry, patients, and powerpoint.
| Operations Support Representative | Operations Representative | |
| Yearly salary | $39,977 | $38,127 |
| Hourly rate | $19.22 | $18.33 |
| Growth rate | 10% | -12% |
| Number of jobs | 132,697 | 75,789 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 57% |
| Average age | 42 | 44 |
| Years of experience | 2 | - |
An operations support specialist is an administrative support role within operations and may cover roles like customer representatives or operations research analysts. You will be responsible for ensuring effective and efficient operations by reviewing and tracking processes and identifying problems. Within the larger operations team, operations support specialist assist in finding ways to improve processes. Operations support specialists work to optimize operations to better meet the needs of customers by assisting in information gathering and analysis.
As the name entails, an operations representative is responsible for assisting the operations managers. You will typically perform various tasks, including creating a customer database regularly, handling inquiries and office correspondence, and helping the operations managers in managing financial inquiries from clients. As an operations representative, you are responsible for attending meetings, assisting in strategic planning and implementation, and coordinating with other departments such as HR, marketing, and sales. You are also expected to identify areas of improvement and implement corrective measures.
Operations support representatives and operations representatives have different pay scales, as shown below.
| Operations Support Representative | Operations Representative | |
| Average salary | $39,977 | $38,127 |
| Salary range | Between $23,000 And $69,000 | Between $26,000 And $55,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Northern Trust |
| Best paying industry | - | Technology |
There are a few differences between an operations support representative and an operations representative in terms of educational background:
| Operations Support Representative | Operations Representative | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Western Carolina University |
Here are the differences between operations support representatives' and operations representatives' demographics:
| Operations Support Representative | Operations Representative | |
| Average age | 42 | 44 |
| Gender ratio | Male, 37.2% Female, 62.8% | Male, 38.6% Female, 61.4% |
| Race ratio | Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |