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The differences between operations support representatives and specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support representative and a specialist. Additionally, a specialist has an average salary of $58,013, which is higher than the $39,977 average annual salary of an operations support representative.
The top three skills for an operations support representative include operations support, data entry and customer service. The most important skills for a specialist are patients, customer service, and work ethic.
| Operations Support Representative | Specialist | |
| Yearly salary | $39,977 | $58,013 |
| Hourly rate | $19.22 | $27.89 |
| Growth rate | 10% | 10% |
| Number of jobs | 132,697 | 358,433 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 49% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An operations support specialist is an administrative support role within operations and may cover roles like customer representatives or operations research analysts. You will be responsible for ensuring effective and efficient operations by reviewing and tracking processes and identifying problems. Within the larger operations team, operations support specialist assist in finding ways to improve processes. Operations support specialists work to optimize operations to better meet the needs of customers by assisting in information gathering and analysis.
Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.
Operations support representatives and specialists have different pay scales, as shown below.
| Operations Support Representative | Specialist | |
| Average salary | $39,977 | $58,013 |
| Salary range | Between $23,000 And $69,000 | Between $32,000 And $104,000 |
| Highest paying City | - | Jersey City, NJ |
| Highest paying state | - | New Jersey |
| Best paying company | - | The Citadel |
| Best paying industry | - | - |
There are a few differences between an operations support representative and a specialist in terms of educational background:
| Operations Support Representative | Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between operations support representatives' and specialists' demographics:
| Operations Support Representative | Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 37.2% Female, 62.8% | Male, 47.5% Female, 52.5% |
| Race ratio | Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |