Operations vice president jobs in Bedford, MI - 447 jobs

Total responsibility for complete P&L to include Global Commercial P&L and operations of the business platform in the Americas, Europe and Asia. Compete commercial leadership to include all sales, marketing, business intelligence, development, aftermarkets, strategy coupled with the overall business strategy while ensuring the achievement of planned growth, profitability, quality and total customer satisfaction objectives Responsibilities Defines business case and strategy for growing the overall global business by developing the market intelligence, and global business plan to meet aggressive industrial market expansion goals; Develops the strategical and tactical plans, including investment consideration and justification, to implement the strategy; Executes the tactical plan for all regions and product lines is in place and driving towards the defined goals and objectives. Conducts analysis of current practices and procedures. Performs research to identify best practices that can be leveraged for growth. Conducts gap analysis and works closely with regional business unit's organizations to implement best practices globally to achieve growth plans. Identifies and evaluates opportunities that exist in the global markets focusing on market expansion and penetration with emphasis on high growth opportunities such as refurbishing/retrofitting upgrades, remote diagnostics, calibration, manufacturing process consultation, applications troubleshooting, etc. while providing total customer solutions in the Life Science verticals. Conducts market sizing analysis and financial analysis to quantify growth and profit opportunities Develop and implement organizational structure to support new product solutions and aftermarket activities including talent acquisition and development. Works closely with regional BU management to identify talent gaps and developmental opportunities to generate plans to fill gaps. Identifies, defines and implements organizational structure changes that can support operational improvements. Identifies process, system, and infrastructure improvements that need to be made to support the SBU strategy. Works closely with regional management to drive change from current practices to new strategy. Determines customer service requirements by maintaining contact with Project Managers and customers; visiting operational environments; benchmarking best practices; analyzing information and applications. Develop the business plan and worldwide sales targets along with a management control system to capture orders, sales and profits. Publish performance reports on same along with action plans where necessary. Improves quality results by monitoring and analyzing results; implementing changes; identifies customer service trends; determining system improvements; implementing change. Improves the Marketing Organization by developing annual continuous improvement plan in support of organizational strategy. Establish and implements short and long-range goals, objectives, policies, and operating procedures. Perform special corporate projects as required. Works closely with the Chief Technology Officer to develop the product management strategic approach globally. Requirements Bachelor's Degree in Engineering or Business Management (or equivalent.) MBA preferred with 10-15 years P&L, manufacturing and sales and marketing leadership within the Commercial Vehicle Tier 1 ecosystems. Demonstrated success in developing a global business for a minimum $100M+ company in domestic and global markets. Prior experience with P&L responsibility with a focus on revenue, expenses, and margins. Must be "hands on" and an effective communicator with all levels in the organization including Board of Director/Investor levels.

Reports To: Managing Partners Direct Reports: Associates and Investment Sales Directors Industry: Senior Housing and Care M&A Advisory About Senwell Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations. Position Overview The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward. The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization. Leadership & Culture Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs). Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition. Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders. Hold high standards: Process checklists, and data hygiene with fairness and firmness. Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners. Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production. Core Responsibilities 1. Deal Process Oversight Track and report on all deals across every stage of the pipeline. Maintain dashboards showing volume, closing ratios, cycle times, and KPIs. Analyze lost deals and identify root causes to improve future close rates. Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked. Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics. 2. Team Management & Accountability (strengthened leadership language) Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are accurate and on time. Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers. Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed. Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times. Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans. 3. Systems & Process Management Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed. Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business. Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored. Ensure CRM and deal data accuracy reflects true, real-time deal status and activity. Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability. Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack. 4. Strategic Projects & Ad Hoc Initiatives Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements). Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria. Maintain an ad hoc project tracker and provide regular status updates to leadership. Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule. Provide leadership with progress updates, risk summaries, and requests for decisions. 5. Reporting & Leadership Rhythm Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations. Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations. Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria. Key Outcomes Deals progress on time with full visibility and fast escalation when anything slips. Associates and Investment Sales Directors operate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline. Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs. Standard operating procedures, CRM hygiene, and file standards are consistently followed. Strategic and ad hoc initiatives launch on schedule and are adopted quickly. The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy. New roles and capabilities are identified and proposed each quarter with clear business cases. Experience and Qualifications 8-15 years of experience in M&A operations, management consulting, or professional services operations. Background in investment banking, private equity, or healthcare advisory strongly preferred. Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization. Proven track record of leading cross-functional projects and building systems that scale. Proven project management experience, including leading complex, multi-step initiatives from concept to completion. Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers. Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption. Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards. Compensation and Benefits Total Compensation: $110,000 - $182,000. Base and bonus broken out below. Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector. Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results. Benefits: Health insurance and retirement plan eligibility. How to Apply Don't just send us your resume - show us how you operate. We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following: · A time you implemented or rebuilt a system that transformed how a team operated · A messy situation you brought structure and clarity to · A project you took from idea to execution and what changed because of it · A moment where you influenced team culture or elevated performance Send your application to ************************** with the subject line: Director of Operations & Execution Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Executive Director, Business Unit Controller At Tenneco, we don't follow industry standards; we set them, and we don't settle for being best-in-class because we hustle to be better than best-in-class. Whether it's our Core Values - radical candor, simplify, organizational velocity, tenacious execution and win - or our Get Stuff Done (GSD) mindset, we're determined to become the most trusted partner and best manufacturer and distributor to the transportation industry. With a product portfolio as expansive as it is innovative, an obsessive commitment to quality and excellence, and a global presence, we're all about getting stuff done, so we can win. How do we make it happen? Through the Tenneco Way. Fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. It's what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success. Here, you'll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If you're ready to break boundaries, deliver results, and enjoy the ride along the way, you'll thrive here. The Executive Director and Chief Accounting Officer is a senior financial leader responsible for directing the global accounting, financial reporting, external audit and internal control functions of the organization. Reporting to the BU CFO, this role oversees all SEC reporting, ensures compliance with U.S. GAAP, and leads the development and implementation of accounting policies and internal controls. This position includes strategic leadership and supervisory responsibilities across the global finance organization. Essential Duties and Responsibilities Lead the Corporate Accounting Department to ensure timely and accurate dissemination of financial reports, including internal and external monthly statements, annual audits, and budgets. Oversee all SEC reporting activities (10-K, 10-Q, 8-K), in collaboration with Legal and other stakeholders. Coordinate and manage relationships with internal and external audit teams. Develop and implement accounting policies and procedures aligned with U.S. GAAP and SEC requirements. Establish and maintain internal control systems to ensure SOX compliance and safeguard company assets. Monitor and approve company spending within established budgetary and authority limits. Review and manage the monthly close process, ensuring accuracy and completeness of financial records. Prepare regulatory reports and respond to inquiries from relevant agencies. Deliver insightful financial analyses to support executive decision-making. Lead strategic planning and financial modeling initiatives. Drive initiatives that support organizational strategy and contribute to goal setting. Provide clear reporting on financial condition through data collection, interpretation, and presentation. Education Bachelor's degree in accounting or finance required. CPA Certification Required. Master of Science in Accountancy preferred. Experience 10+ plus years of progressive accounting experience, including: At least 5 years with a Big Four accounting firm. Minimum 8 years in managerial accounting roles. Extensive experience with U.S. GAAP and SEC reporting. Proven leadership in global business environments. Demonstrated success in managing teams and fostering a collaborative culture. Strong analytical, project management, and change leadership skills. Experience in developing and implementing financial systems and controls. Skills Excellent communication and presentation skills. Strong leadership and interpersonal skills. High level of organizational and problem-solving ability. Commitment to professional development and career progression. Ability to adapt and thrive in a dynamic, evolving environment. Diplomacy and patience in managing internal and external relationships. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities #J-18808-Ljbffr

The Director of Operations is responsible for the overall successful achievement of targeted operational performance and financial management of the manufacturing plants of North America. This high-impact role is responsible for ensuring performance meets or exceeds targets in Safety, Quality, Delivery, Scrap, and Inventory Management, as well as achievement of annual financial plans. Responsibilities Coach and collaborate with direct reports and Plant Managers to develop their leadership capabilities and build highly capable plant management teams. Maintain the business structure's cadence and focus on building strong, effective teams within that structure. Facilitate the development of annual operational and financial plans for each plant, including the critical prioritization of annual capital investments. Monitor daily, weekly, and monthly operational and financial performance (e.g., scrap, labor, inventory, freight). Drive the development and implementation of corrective actions and continuous improvement plans to neutralize risks and capitalize on opportunities. Partner with the Quality Director to maintain alignment on initiatives that exceed customer expectations (scorecards). Lead the Manufacturing Engineering Manager to drive initiatives that substantially reduce scrap percentage of COGS. Work with the Regional Material Manager to ensure robust systems are functioning to control and reduce total inventory dollars. Collaborate on new product launch execution to ensure seamless planning and successful implementation at all plant levels. Establish continuous improvement and employee involvement culture and drive excellence into each facility. Establish and maintain a work environment where the Safety and Health of all employees is paramount, meeting or surpassing all regulatory requirements. Ensure full compliance with all QMS, EMS, and ISO procedures and standards. Qualifications Bachelor's Degree with Technical Degree being preferred (e.g., Engineering). 5-10 years in senior operations leadership roles within a complex manufacturing environment. Expert knowledge of Lean Manufacturing, Continuous Improvement, and functional plant areas (Materials, Finance, Capacity, Program Management). Proven ability to build and lead team-oriented environments. Strong communication, interpersonal, and presentation skills.

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Job Title: Operations Team Lead Duration: 12 months Role: W2 contract Schedule: Hybrid (1-3 days per week) Responsible for planning, coordinating, and supervising all administrative, operative, and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES:. Other duties may be assigned. 1. Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous, and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling, and organizing. 2. Prioritize and assign work to employees and initiate corrective measures to resolve problems, including scheduling or adjusting overtime requirements, as necessary. 3. Select, train, develop, appraise, and counsel support staff personnel. 4. Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries. 5. Monitor and analyze proficiency and quality efforts subordinate personnel. 6. Administer and adhere to corporate and Departmental policies, practices, and procedures, including union contract administration. 7. Recommend and implement new or improved systems which will enhance or expedite work. EDUCATION AND/OR EXPERIENCE 1. Bachelor's degree required. 2. Three (3) years Operational experience required. 3. Two (2) years' experience in a leadership role required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER SKILLS AND ABILITIES 1. Ability to learn and retain information at a fast pace preferred 2. Strong organizational, planning, analytical and communication skills. 3. Other related skills and/or abilities may be required to perform this job. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. “Beware of scams. S3 never asks for money during its onboarding process.”

McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road. So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations. Objectives of this role Devise fleet management strategies for the company, and ensure its timely execution Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same Use KPIs for the supply-chain network and ensure that the return on investment is maximized Monitor and update all kinds of records of fleet tracking systems Adhere to national, regional and company-wide rules and regulations while performing fleet management services Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system Responsibilities: Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles. Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity. Monitor the compliance, quality control and assurance standards for all areas of fleet management. Maintain proper documentation and records for all the areas of fleet activities. Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime. Procure vehicles, whether through lease, purchase, or other means, according to company needs. Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting. Regularly review fleet leasing invoices to ensure accuracy. Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs. Maintain fleet insurance coverage by adding and removing vehicles as necessary Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance. Provide regular reporting to management through use of the ELD software. Required skills and qualifications: Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management. Knowledge of fleet servicing, fleet scheduling, and fleet analysis. Compile and submit IFTA data / due fuel/distance reports Commercial Auto Claims management experience Experience reviewing CSA/SMS profile and DATAQ submissions In-depth knowledge of the transportation industry and its current trends. Proficiency in using computerized fleet management software/tools. Outstanding analytical, decision-making and leadership skills. Microsoft Office / Excel is a must. Excellent written and verbal communication. Preferred skills and qualifications: BS Degree in logistics, supply-chain management, or a similar discipline. Expertise in budgeting and cost control Knowledge of commercial vehicle leasing obligations and expectations Solid customer service skills Job Type: Full-time

About the Company At our client their core purpose is to positively impact lives-whether through rebuilding properties, supporting our team's growth, or delivering exceptional service to clients. We empower our people to take ownership of their work, lead with integrity, and drive meaningful change. About the Role We're looking for a Director of Reconstruction Services to lead our team, drive operational excellence, and help shape the future of our company. This role is ideal for a seasoned construction leader who thrives on both big-picture strategy and hands-on project execution. If you're a motivated problem-solver who thrives on achievement and wants to make a lasting difference, start your application today! Responsibilities Financial Leadership: Set goals, manage budgets, and ensure department profitability. Operational Oversight: Drive performance across all reconstruction projects. Client Relations: Partner with property owners, adjusters, agents, and stakeholders to keep projects on track. Project Support: Collaborate with Estimators and Project Managers on estimates, negotiations, and issue resolution. Team Leadership: Hire, train, coach, and motivate staff while fostering cross-department collaboration. Vendor Management: Build strong relationships with subcontractors and vendors while ensuring efficient scheduling and resource allocation. Quality & Compliance: Conduct site visits, monitor safety standards (MIOSHA/OSHA), and uphold our client's reputation in the community. Growth & Innovation: Seek opportunities to increase sales, attend networking events, and develop SOPs to standardize processes. Qualifications 15+ years of Project Management and Estimating experience in construction or restoration. Builder's License (or equivalent experience). Bachelor's degree in construction management (or related field with additional relevant experience). Strong knowledge of construction safety practices. Proficiency with tools such as Microsoft Outlook, Xactimate, Dash, Encircle, Matterport, etc. Familiarity with insurance program work/TPA processes. Proven ability to manage diverse teams and deliver projects on time, on budget, and at the highest quality. Excellent communication and leadership skills. Willingness to work 7:00 am - 5:00 pm with flexibility for emergencies/on-call rotation. Required Skills Strong financial performance (profitable jobs, accurate forecasting, year-over-year growth). Consistent operational excellence (projects completed on time, within budget, with minimal change orders). High levels of client and stakeholder satisfaction (customer surveys, repeat/referral business, TPA scorecards). A motivated, high-performing team with strong retention. A safe and compliant work environment with an excellent safety record. Preferred Skills Experience in leading large-scale reconstruction projects. Advanced knowledge of project management software. Strong negotiation skills. Pay range and compensation package [Pay range or salary or compensation] Equal Opportunity Statement We are committed to diversity and inclusivity.

Help empower our global customers to connect to culture through their passions. Why you'll love this role The VP, Global Customer Service Operations will be responsible for leading the customer service operational team that serves the North America, EMEA, and APAC markets. This leader will play a strategic and operational leadership role responsible for the people development and delivery of global customer service via multiple channels, and own the strategic development of the day-to-day operational customer service requirements with the goal of delivering key service outcomes for all customer segments. The role will work cross-functionally & collaborate with other company executives from all departments, integrating their different objectives to meet overarching goals for the company. This person will also be a member of the StockX Extended Leadership Team. What you'll do In this position, you will run a world-class customer service team. First and foremost, this is a people leader role which enables local teams to be successful. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a passion for customer service, keen analytical skills, a tech-centric mindset and a willingness to lead by example. The scope includes both in-house teams in locations across the world as well as strategic outsourced partners. Other responsibilities include: Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost. Deliver world-class results across multiple locations from both in-house teams and outsourced partners. Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes; all designed to create a world-class engaged team. Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention. Create, improve and drive a culture and processes which achieve business goals and objectives. Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements. Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies. Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up. A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US. Collaborate with CS support teams and executive leadership in setting and driving organizational vision, operational strategy, and hiring/talent needs in CS operations. Drive sales through service with a focus on increasing conversion and customer retention. Leverage customer insights and root cause analytics to identify needed improvements and gain cross-functional buy-in to deliver results. Be the ‘Voice of the Customer' within CS and across the company, providing regular updates and insights into operational performance to senior leadership. Identify potential operational risks, develop contingency plans, and ensure the company's CS operations are resilient against disruptions as well as ensuring full regulatory compliance and legal requirements. Meet tight budgets through controlling resources and utilizing assets to achieve qualitative and quantitative targets. Take an all-hands-on deck approach during our busy seasons, including back to school (July-Sept) and holiday (Nov - Jan). Continually develop improvements and embed successful change projects. Drive quality and consistency. Coach and lead the team to win. About you 10+ years leading Customer Service operations with preferred e-commerce experience. 5+ years of global leadership experience, focused in North America, EMEA and APAC. Customer and Employee Centric leadership and experience with proven results. Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles. Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets. Proven Management experience at a senior, strategic level role. Established track record of exceeding targets, KPIs, SLAs. Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels. Influential relationship skills at all levels and able to use these relationships to deliver service improvements. Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team. Must be a proactive team player with high energy to adapt and succeed in a fast-paced, changing environment. Creative, analytical, and strategic thinker that leverages data to tell the story and drive actions to improve. Evidence of outstanding leadership skills and portray an ability to inspire and motivate others, guiding them in a unified direction and taking accountability for the group's actions. Pursuant to the various pay transparency laws/acts, the pay range is $225,000 to $250,000 annually , plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses . Compensation is dependent on geography and may vary. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at *************** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Christ the King Catholic Church in Ann Arbor is seeking a full-time Director of Operations. This is an exempt position that reports to the Pastor and will supervise employees and volunteers. General Summary: This position is for an experienced business-oriented leader supporting the Pastor and Senior Leadership Team through effective administration of the business of the parish in support of the parish core values, vision, and mission. Responsible for all business and administrative functions of the parish, including accounting, financial, human resources, and the maintenance of all parish facilities and equipment. PARISH MISSION STATEMENT: We exist to joyfully worship God and raise up Spirit-filled disciples. Primary Duties and Responsibilities: A. Finance Prepare a yearly budget that aligns with the parish vision and strategic planning goals (in consultation with the Senior Leadership Team and Parish Finance Council). Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits. Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and Parish Finance Council. Prepare and administer all payroll functions. Serve with the pastor, as the staff liaison to the Parish Finance Council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish. Insure the filing of all required federal, state and diocesan reports. Monitor and oversee budgetary compliance for all departments. Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding. Compute and distribute Catholic school and homeschool tuition subsidies. B. Facilities Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.). Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment. Assess capital repair needs, and make pertinent recommendations to the pastor, the Senior Leadership Team, and the Parish Finance Council. Supervise all arrangements and contracts with outside contractors. Supervise the development and maintenance of computer assets of the parish, including network, phone systems, internet and parish web page. C. Personnel and General Management Manage all administrative and business activities of the parish, under the guidance of the Senior Leadership Team/Pastor. Manage parish human resources, e.g. salaries, benefits, personnel policies, etc. Maintain the personnel records of all employees and clergy. Develop job descriptions as needed. Hire, train (as needed), supervise, and evaluate all parish maintenance, front office, and bookkeeping/payroll personnel. Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services. Supervises: accounting, bookkeeping, technology support, parish secretary, maintenance, and janitorial personnel. Knowledge, Skills, and Abilities: Education: Bachelor's degree in accounting, finance, or business. A demonstrated practical understanding of accounting and business practices. Experience: Minimum of two years of experience as an administrator or manager of an office required. Fluent knowledge of Microsoft Excel, Word, and Outlook required. Must have experience with accounting software. Must have an understanding of Catholic parish organization. Requirements: Must be a practicing Catholic and become a parishioner of Christ the King and fully aligned with its mission. Must be able to maintain confidentiality. Must have good verbal and written communication skills in English. Must have demonstrated organizational skills, attention to detail and accuracy. Must be able to handle multiple tasks and to work with volunteers. Participation in the Diocesan Virtus Safe Environment program and passing a criminal background check are required. Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires standing, stooping, walking on uneven ground and stairs, and bending, and lifting to 25 pounds. The employee is expected to work onsite during normal office hours, and as needed, in the evenings and weekends. Minimal travel. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position please submit a resume and cover letter to **************.

The Director of Logistics is responsible for developing and managing a best-in-class distribution and transportation network that meets the needs of customers, provides competitive advantage to support profitable growth strategy and focuses on continuous improvements to quality, productivity, cost reduction and overall performance. The Director of Logistics will be responsible for the centrally led functions of Transportation, Distribution Operations, Risk Management, Operational Analysis and Industrial Engineering . Job Responsibilities and Accountabilities: Deliver strategic direction on competitive cost advantage to all business units with emphasis on revenue growth, quality and performance to the customer. Partner with Independent Business Regions to profitably grow top line with new business in the consumer goods space Spearhead the development of strategic supply chain management plans to position the business on a path of continuous improvement in meeting customer requirements, technology, network design, operating cost and overhead costs with the execution led in the field. Drives the processes, metrics and controls across the supply chain that will enable the company to become #1 in supply performance with customers by delivering on financial commitments to the business. Utilizes and requires use of, appropriately detailed financial analysis in business cases to be used for approval of capital appropriations, sourcing decisions, network analysis, cost reduction projects, etc. Direct responsibility for supply chain network design, cross region performance improvement projects at the distribution centers, oversight of transportation, , fleet operations support and freight bill management. Develop people by encouraging others to pursue opportunities for growth and development, soliciting feedback to improve own performance and proactively mentoring and coaching a diverse pool of current and future leaders. Job Requirements: Extensive knowledge of supply chain operating systems, performance metrics and analytical approaches and tools Ten (10) years experience in complex supply chain networks, including direct operational responsibility for distribution centers and transportation operations, preferred Proven ability to lead diverse teams to achieve cost, quality, and time to market commitments Experience participating in or leading a significant change initiative and managing across disciplines, functions or other organizational boundaries. Experience with budgeting processes - development of a complex annual operating plan and execution to the plan on a period-by-period basis Cross-functional experience in Merchandising, Marketing, Retail Operations, Finance and Program Management desired Experience recruiting, managing, retaining and developing current and future leaders in the organization.

Operations Director | Ripple Fiber We are looking for an Operations Director to join our growing team that will cover and must reside in one of the following states: Michigan, Massachusetts, Illinois At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role Supervisory job with responsibility for directing, planning and apportioning the work of employees including interviewing, selecting and training, recommending the setting and adjusting of rates of pay and hours of work, and ensuring compliance with company and regulatory policy. Supervises field supervisors, field service technicians, and administrative staff providing products and services to both internal and external customers. Responsibilities: Coach and manage employee performance and behavior, develop the training strategy, monitor costs to meet financial goals and ensure all personnel are handled in accordance with company guidelines. Also required to interface with customers through face-to-face and/or telephone interactions. Duties include interviewing/hire/fire along with submitting performance appraisal for supervisors over an assigned territory. Monitors costs and workload. Administers and oversees company safety practices, and vehicle and tool inventory. Also required to establish, implement and monitor adherence to methods, process and procedures including managing employee attendance. Oversee activities and scheduling of frontline and coordinates with other departments to ensure that schedules are arranged to meet company/customer appointments/commitments. Ensures that all functions are performed correctly and in a timely fashion to meet/exceed customer expectations and company standards/specifications. Responsible for ensuring KPIs are met and may be responsible for the execution of plans targeted at delivery of specific service and cost results as typically tracked through a scorecard. Responsible for handling customer escalation. Responsible for training, evaluating and managing performance evaluations of direct reports. Influences decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Required Experience: 5+ years of network-related technical experience, some of which was in a supervisory role. Desired Education: High school diploma, GED or equivalent related network experience. Bachelor's Degree (BS/BA), technical degree or equivalent experience preferred. We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Union Square Hospitality Group (USHG), founded by celebrated restaurateur Danny Meyer, is bringing its award-winning approach to hospitality and people-first culture to Downtown Detroit in early 2026. Guided by Enlightened Hospitality, USHG's philosophy puts employees first, creating an environment where talent thrives, guests feel cared for, and excellence is a daily standard. Located at Hudson's Detroit on Woodward Avenue, our team will be at the heart of the city's Central Business District, surrounded by world-class dining, shopping, public spaces, art, and culture - all steps away from major sports venues and the Detroit Riverfront. This is a chance to be part of something truly special: a dynamic destination that combines city culture, community, and experiences. Join us as we bring USHG's signature hospitality to Detroit, and help shape the future of the city's vibrant dining scene. Who you are: The Director of Operations is responsible for driving operational excellence and ensuring the overall performance. In partnership with the General Manager and Executive Chef who will both report to this person, this leader sets, meets, and exceeds business goals while aligning with the mission, values, and vision of Union Square Hospitality Group. This role requires a dynamic leader with strong operational expertise, a passion for hospitality, and the ability to build and inspire high-performing teams. The ideal candidate is a strategic thinker with a friendly yet competitive spirit, dedicated to delivering exceptional hospitality to guests, employees, and stakeholders. This role also may include opportunities to visit New York for onboarding, training, and professional development. What you'll do:  Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth Lead the leadership team and entire staff in delivering consistent, memorable moments of hospitality while championing a culture of Enlightened Hospitality Drive the financial success of the business across all areas, reinforcing the virtuous cycle of Enlightened Hospitality for all stakeholders Collaborate with the management team to actively monitor guest feedback across all channels, identifying opportunities to enhance guest experience and cultivate a devoted base of regulars Provide consistent, constructive feedback to foster a high-performing team dedicated to hospitality, operational excellence, and business success Maintain a strong partnership with the Executive Chef and kitchen management team to ensure alignment on business goals, initiatives, and overall execution Mentor and coach senior leaders, creating clear pathways for professional growth and development Proactively seek internal and external opportunities to grow the team while prioritizing diversity, inclusion, and belonging Balance daily operational and administrative responsibilities with sound judgment, making decisions that support both the short-term and long-term success of the business Establish a strong operational infrastructure by defining clear roles, goals, and resources, ensuring efficient and accessible systems and processes Serve as a key partner to Home Office departments, leveraging subject matter expertise to support the rollout, training, and communication of company-wide initiatives Build trusting relationships with USHG leaders to foster collaboration, knowledge-sharing, and well-informed decision-making Act as a strategic partner to Home Office departments, ensuring smooth execution of company-wide initiatives, training, and operational rollouts Build trusted relationships with other USHG leaders to foster collaboration, knowledge-sharing, and the adoption of best practices What we need from you: Minimum of 10 years of progressive leadership experience in restaurant and hospitality management, including General Manager or equivalent roles Proven expertise in restaurant operations, including financial management, team leadership, and guest experience excellence Strong business and financial acumen, with the ability to analyze performance metrics and drive strategic growth Knowledge and understanding of the hospitality industry in the Detroit market Proficiency in restaurant management systems and operational processes, ensuring efficiency and consistency across all areas New opening or start up experience preferred Bachelor's degree preferred but not required, with a strong emphasis on hands-on experience and leadership capabilities What you'll get from us: At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Director of Operations, you'll enjoy: Competitive pay and bonus potential : Annual compensation of $140,000 - $155,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care Time to recharge: Generous paid time off and paid parental leave to support life outside of work Investing in your future: A matched 401(k) plan to help you grow long-term savings Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services. Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship Dining Credit : An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones Convenience & flexibility: Pre-tax commuter benefits for transit and parking Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong Turn over the rocks and always be connecting dots to build uplifting experiences and relationships Center the salt shaker with an unwavering commitment to excellence and the values that matter most Write a great next chapter. The road to success is paved with mistakes well-handled Bring a charitable assumption and err on the side of generosity Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. #WORKWITHUS

Job DescriptionDescription: The Director of Operations is responsible for overseeing and optimizing end to end professional billing revenue cycle performance for the entire urgent care portfolio. This role serves as the operational and performance bridge between the Urgent Care and key internal stakeholders, ensuring financial accuracy, operational efficiency, and strong revenue outcomes. The Performance Lead partners closely with clinic operators, operations, accounting, payroll, finance, HR, payor relations, and external vendors to drive consistent results and continuous improvement. DUTIES AND RESPONSIBILITIES Oversee the PB Urgent Care Revenue Cycle, ensuring operational effectiveness and regulatory compliance. Serve as the primary Professional Billing point of contact for urgent care stakeholders. Prepare and present performance summaries and insights to leadership and cross-functional partners. Directly manage professional billing team members supporting urgent care. Approve employee timecards and PTO requests, and review and approve vendor invoices in alignment with departmental policies and budgets. Collaborate with accounting and finance on reconciliation, forecasting, and variance analysis. Manage vendor performance for all in-scope functions for Urgent Care in accordance with contractual requirements. Conduct regular performance reviews and drive vendor accountability and optimization. Support the planned workforce transition and develop go-forward plan for legacy AR management. Evaluate current performance indicators, establish baseline standards, and implement streamlined workflows to promote seamless operations and maximize productivity. Monitor and analyze key performance metrics to identify opportunities for improvement and advance operational efficiency. Partner with leadership to update SOPs and implement process enhancements that support compliance and efficiency. Monitor daily work queues to ensure appropriate prioritization, productivity, and timely resolution. Configure Epic system settings as needed to support operations. Requirements: Required High School Diploma or equivalent. Bachelor's degree in healthcare administration, business, finance, or a related field (or equivalent experience). 5+ years of progressive experience in professional billing, preferably within urgent care, outpatient, or multi-site healthcare environments. Demonstrated experience managing performance metrics, teams, and operational workflows. Strong understanding of payer rules, contracts, and professional billing processes. Experience managing vendor relationships and driving performance accountability. Demonstrated experience using Epic (PB module), including but not limited to work queue management, charge review, claim follow-up, reporting, and performance monitoring. Strong analytical, communication, and cross-functional collaboration skills. Preferred Experience with Urgent Care service line revenue cycle operations

DIRECTOR OF OPERATIONS PROFILE is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Director of Operations. As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction; Develop and implement corrective action plans for Identified opportunities for operational improvement Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity Identify and mitigate security risks; develop and implement security protocols, training and response plans Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries Financial Performance and Growth: Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses Collaborate with leadership to drive organic business growth within existing client operations By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry Associate's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals and metrics Minimum of two (2) years of experience in successfully building and developing teams Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation BENEFITS: Base salary + bonus eligibility + internal promotion opportunities Medical, dental, vision, basic life, AD&D, and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-BB1 Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1506022

DIRECTOR OF OPERATIONS PROFILE Reports to: General Manager, position is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

Camping World is seeking a Fixed Operations Director to join our growing team.As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction. What you'll do: Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment What you'll need to have for the role: Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Knowledge of RV's and RV systems is a plus Strong written and verbal communication skills Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P&L reports Valid driver's license May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending Exposure to heights and hazards related to working with electrical and welding equipment Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. About Compliancy Group Compliancy Group helps healthcare organizations simplify compliance through intuitive software and expert guidance. Our platform, The Guard , enables covered entities and business associates to manage HIPAA, OSHA, and other compliance obligations in one place, helping them protect patients, avoid fines, and build trust. We are seeking a Marketing Operations leader to own and help to optimize our HubSpot marketing and revenue operations infrastructure. This role will focus on auditing and improving our existing setup, solving ongoing operational challenges with creative, scalable solutions, and partnering closely with Demand Generation, Sales Ops, and Client Success to ensure clean execution, reliable reporting, and strong funnel performance as we move upmarket. This person will act as a trusted operator and advisor, bringing clarity, rigor, and efficiency to how leads flow through the funnel and how performance is measured and reported. Core Responsibilities Own and optimize HubSpot Marketing & RevOps infrastructure across forms, workflows, lifecycle stages, lead routing, and integrations-ensuring data integrity, clean handoffs to BDRs, and a scalable foundation for growth. Design, manage, and continuously improve digital execution including marketing forms, landing pages, attribution setup, and campaign tracking to ensure all inbound and outbound motions are measurable and conversion-optimized. Build and maintain core funnel and BDR reporting (MQL → SQL → pipeline → revenue), partnering closely with Sales and BDR leadership to surface insights on lead quality, follow-up speed, conversion rates, and meeting outcomes. Diagnose and streamline existing funnel workflows by auditing lead scoring, lifecycle logic, automation rules, and edge cases-reducing leakage, eliminating manual workarounds, and increasing confidence in reporting for leadership and the board. Serve as an operational problem-solver, proactively identifying gaps or inefficiencies and recommending practical solutions as new go-to-market initiatives, segments, or campaigns are introduced. Ideal Profile Deep hands-on experience with HubSpot (Marketing Hub + Sales Hub) in a B2B SaaS environment Experience with ZoomInfo and ChiliPiper are a plus Strong understanding of demand gen funnels, BDR motions, and revenue attribution Comfortable operating independently in a fractional capacity and collaborating cross-functionally You'll help shape a modern, multi-channel organic strategy during a pivotal transformation. This is a rare opportunity for a hands-on marketer to take ownership of a high-impact growth motion, elevate a brand, and play a central role in building the category-defining platform for healthcare compliance. Time Commitment: 10-15 hours per week Engagement Type: Fractional / Contract Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from ********************** email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set * Opportunities for community service projects and civic engagement Who will you be working with: A diverse group of ambitious professionals that aspire to be leaders in their industry. Position Overview: We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives. Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines. Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors. Responsibilities: * Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate. * Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements * Effectively monitor and guide subordinate Airport Managers * Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department * Actively support business development in the region * Actively support all station startups in the region * Travel throughout the region and to management meetings nationwide as required * Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations * Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments * Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies * Ensure cost effective measures across all regional airport operations * Ensure that Safeguarding is in place for all company equipment and vehicles. * Understanding of P&L Financial Dashboard, and station economic state. * Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting. * Prepare for and attend monthly client performance meetings Successful candidates will be: * Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community * Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen * Able to deliver results - Consistently meet expectations and deliver value to our clients * Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values * Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team. * Able to support a culture where everyone matters, and everyone belongs * Able to delight clients with quality services and superior experiences * A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees. * Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Minimum Requirements: * U.S. citizen, U. S. national or permanent resident * Bi-lingual (Spanish) strongly preferred * Valid state issued driver's license with clean driving record * At least five (5) years relevant experience in a major installation or business * Reside within commuting distance of our Southeast Airports * Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security * Knowledge of 1542/1546 as well as ACISP * Knowledge of Xray ETD a plus * Within the past five (5) years, must have successful experience managing a major security or screening operation * Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations. * AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire. * Current certification at time of hire is preferable * Ability to successfully pass background checks and drug tests as necessary * Available to work various hours as necessary, weekends and holidays depending on the region's needs. * Willing and able to participate in a drug test (either pre-employment or random) with negative results * Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references) * Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol * Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority