Operations vice president jobs in Ewa Gentry, HI - 162 jobs
All
Operations Vice President
Operations Director
Operations Manager
Chief Executive Officer
Assistant Vice President Operations
Director Global Operations
Chief Operating Officer
Executive Director Of Operations
Deputy Director Of Operations
Vice President Customer Services
Director of Brewing Operations
Aloha Beer
Operations vice president job in Urban Honolulu, HI
About Us
Aloha Beer is an independent craft brewery based in Honolulu, producing beer at distribution scale for Hawai‘i and select international markets. The company has established a strong production foundation and continues to grow in a measured, intentional way.
Our focus is on operational consistency, product quality, and building durable systems that support long-term sustainability. As the brewery evolves, we are investing in experienced leadership, clear processes, and disciplined execution. This role is part of that effort and will play an important role in strengthening how our brewing operations are run.
The Role
We are seeking a Director of Brewing Operations to provide senior leadership across brewing, packaging, quality, and production teams. This role is responsible for building structure, accountability, and operational discipline while ensuring consistent, distribution-quality beer at scale.
This is a hands-on leadership role. While the Director will set strategy, systems, and standards, they are also expected to lead by example on the production floor when needed.
You will report directly to the Head of Operations & Finance / Ownership Group and serve as the senior operational authority for brewery production.
What You'll Do
Own end-to-end brewery operations across brewing, cellaring, packaging, and quality.
Establish and enforce rigorous QC/QA systems to ensure consistency, stability, and shelf-life performance.
Lead, structure, and develop the brewery team, including staffing plans, performance accountability, and management development.
Build and maintain SOPs, policies, and operational standards across all production functions.
Ensure beer is produced on time, within budget, and to distribution-grade quality standards.
Oversee procurement, inventory management, and cost control for raw materials and packaging.
Implement and leverage brewery management software (Ekos) for planning, costing, yields, and reporting.
Own brewery safety programs and compliance, ensuring adherence to OSHA, TTB, FDA, and state/local regulations.
Promote a culture of safe work practices, training, and accountability across all production teams.
Monitor operational KPIs, identify root causes, and drive corrective actions.
Partner with ownership on capacity planning, scaling strategy, and long-term operational readiness.
Foster a culture of accountability, consistency, and continuous improvement.
What We're Looking For
10+ years in a production brewery environment (brewing, cellaring, packaging), with experience at facilities producing at least 10,000 barrels per year; preference for 25,000+ bbl environments.
5+ years in a senior management or supervisory role leading production teams.
Proven success implementing and managing quality systems at distribution scale.
Demonstrated experience overseeing safety programs and regulatory compliance in a manufacturing environment.
Hands-on experience with canning and kegging operations.
Strong people-management capability with a track record of developing teams.
Experience with procurement, inventory control, and production cost management.
Experience using brewery management software (Ekos or similar).
4-year degree in Food Science, Brewing Technology, Biology, Chemistry, Engineering, Supply Chain Management, or a related field (or equivalent professional experience).
Clear communicator with the authority and judgment to lead experienced operators.
Compensation & Growth
Base salary DOE
Health, dental, and vision coverage
Paid time off
401(k) with company match
Company-paid meals
Employee discounts and perks
A leadership role with real influence over the future of a growing brewery
Opportunity for equity participation after demonstrating performance and long-term commitment
Operations vice president job in Urban Honolulu, HI
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**Position Overview**
The VicePresident, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics.
This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities.
**Key Accountabilities**
+ Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives.
+ Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities.
+ Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners.
+ Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics.
+ Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making.
+ Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience.
+ Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights.
+ Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making.
+ Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards.
+ Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows.
+ Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement.
+ Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment.
**Success Measures**
+ Sustained improvements in invoice accuracy, timeliness, and customer experience.
+ Improved accounts receivable performance and dispute resolution effectiveness.
+ Delivery of major transformation initiatives on time and aligned to business outcomes.
+ Strong governance, control environment, and audit outcomes.
+ High engagement, capability, and performance of leadership teams.
**Qualifications and Experience**
+ Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization.
+ Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes.
+ Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting.
+ Proven ability to lead through influence in matrixed environments and partner effectively with senior executives.
+ Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$238,076 - $317,434 in all states.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-REMOTE
\#LI-SB1
Requisition #: 341018
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$238.1k-317.4k yearly 14d ago
Executive Director, Medical Affairs Strategy Excellence & Operations
Otsuka America Pharmaceutical Inc. 4.9
Operations vice president job in Urban Honolulu, HI
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the VicePresident of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$245.5k yearly 50d ago
Operations Manager
Koa Maintenance & Cleaning 4.2
Operations vice president job in Urban Honolulu, HI
This Isn't a Job. It's a Command Post.
Are you the kind of leader who doesn't flinch at chaos-but thrives in it?
Do people say you're too intense, too demanding, too hard to please-yet you're always the one fixing what others screw up?
Do you take pride in breaking comfort zones, crushing excuses, and setting standards so high that most people tap out?
If that's you, keep reading. If not-this role will break you. Walk away now.
We Don't Hire Managers. We Recruit Commanders.
We're not looking for someone to babysit a cleaning crew or tick boxes on a checklist. We're building a team of relentless operators - people who lead from the front, get their hands dirty, and don't wait to be told what to do.
You'll oversee crews across resort and commercial properties on Oahu-day shifts, graveyard shifts, all of it. You'll hunt down inefficiency, kill complacency, and drive real, measurable performance-daily.
What You'll Own
· Lead from the ground up-you won't just point, you'll participate. Cleaning, inspecting, coaching: whatever it takes.
· Run multi-site operations like a battlefield commander. Shift planning, supply chains, maintenance: you'll own it.
· Train, coach, and build teams who work like a unit. If they can't cut it, you'll handle it.
· Maintain iron-tight standards-cleanliness, safety, and accountability are non-negotiable.
· Dominate reporting and inspections-daily logs, walkthroughs, client meetings. You'll know every square inch of your territory.
· Control the budget like your job depends on it-because it does.
Minimum Battle-Tested Requirements
· 5+ years managing teams of 25+ in operations, facilities, or janitorial environments.
· Track record of high-pressure, high-stakes leadership. You've run entire ops, not just shifts.
· Knows cleaning systems, chemicals, SDS, safety protocols like the back of your hand.
· Can inspect a site and instantly see what's broken, missing, or below standard.
· Willing to work any shift-including graveyards-when necessary.
· Able to lift 50 lbs., handle outdoor work in any condition, and drive around Oahu frequently.
· Microsoft Office skills? Basic. You can crush spreadsheets and write a clear, sharp email.
· Zero tolerance for excuses, sloppiness, or clock-watchers.
Bonus Points If You…
· Have resort or multi-property experience.
· Know how to make a team respect you first, and like you second.
· Think “clean” is not a task, but a mission.
What You'll Get
· Starting at $70k, based on how hard you hit with earning potential to make over $100k!
· Health, dental, vision, PTO.
· A culture where results crush resumes and performance is everything.
Ready to Run the Show?
This is not the place for people who want to "manage from a distance," hide behind emails, or play politics. If you want a comfortable job, this isn't it. But if you want a powerful one-where you're respected, challenged, and always in the fight-then step up.
Apply Now
Don't send us a fluffy resume. Show us results. Show us grit. Only the relentless survive here.
$70k-100k yearly 45d ago
Director of Operations
Johnson Brothers 4.6
Operations vice president job in Kapolei, HI
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
:
We have been providing our southern Nevada customers with an alternative source of premium beverages and stellar service since 2001. You'll find our exciting portfolio of wines, spirits, and craft beers in fine restaurants, world-class casino resorts, and leading retailers throughout the Hawaii.
This position is responsible for daily operations of the office, warehouse, and delivery departments to ensure all customer service, personnel, warehouse, and delivery functions of our business are handled in a professional and timely manner. This role is also responsible for ensuring the branch operation complies with corporate policies, governmental regulations, and safe operating practices.
Job Description
Direct and execute office, sales administrative, warehouse and delivery policies, procedures and practices.
Work in concert with the General Manager. Coordinate and communicate with other managers and corporate personnel to ensure smooth operation to meet business requirements
Responsible for inventory management and inventory control
Responsible for standard operating procedures and safe operating practices
Responsible for the safety of the local operation. Chairs the local safety committee.
Hire, train, develop and manage staff; ensure branch is staffed to perform efficient operations.
Major contributor to branch culture and personnel engagement focused on inclusivity and our company values: Integrity, Teamwork, Innovation, Passion, Excellence, and Work Ethic.
Work in concert with onsite human resource representative and backup payroll functions, coordinating with the corporate office as appropriate.
Oversee and comply with federal, state, and local regulatory laws, including those related to the facility, delivery fleet, warehouse, and office operations.
Oversee and comply with federal, state and local laws regarding excise taxes and licensing.
Maintain and safeguard all the company assets (e.g. building, personal property, accounts receivable, cash).
Ensure a safe, secure and clean environment is provided for employees.
Perform other duties as assigned.
Job Specifications:
Four year degree preferred or equivalent work experience.
Strong branch-location leadership experience, including 8+ years of progressive operating responsibility, including leadership of a business office, warehouse operations, and delivery fleet operations.
4-8 years of experience managing $5 - $10m budget, with verifiable experience improving efficiency and the cost of operation.
Demonstrated ownership of Profit and Loss (P&L) management, including full accountability for financial performance and leadership of the annual budgeting process across warehouse operations, delivery, facilities, and administrative functions.
Proven leadership experience with the ability to develop and motivate a team.
Overall business acumen with 8+ years of applicable experience; must have knowledge and experience managing office, warehouse and delivery functions.
Proven ability to develop, analyze, and drive improvement in key operating metrics, using data-driven insights to optimize performance, efficiency, and cost control.
Excellent professional communication skills.
Strong Word and Excel experience required; Workday software experience desired.
Ability to manage competing demands and deal with frequent change, delays or unexpected events.
Ability to interact with all functional areas and organizational levels, often in stressful situations.
Exceptional problem-solving skills.
Strong negotiation, influencing and analytical skills.
Strong Benefits Package: Medical, Dental, Vision, FSA, HSA, 401k/401k Match, Parental Leave, PTO, Paid Holidays, and short & long-term disability.
Equal Opportunity Employer
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.
Worker Sub-Type:
Regular
Time Type:
Full time
$103k-127k yearly est. Auto-Apply 10d ago
Director, Loan Operations
Central Pacific Bank 4.8
Operations vice president job in Urban Honolulu, HI
Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units.
The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations.
The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities.
Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements.
Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution.
Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service.
Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees.
Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis.
Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports.
If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit.
Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
Facilitating regulatory audits and examinations.
Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy.
Minimum Qualifications:
Education:
Bachelor's Degree from an accredited 4-year university in Business Administration or related field required.
Experience:
7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required.
4+ years in Management role or 1+ years in a Directorial role required.
1+ years of Project Management and/or General Ledger experience preferred.
2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$116k-143k yearly est. Auto-Apply 8d ago
Chief Operating Officer
Alpha Inc. 4.3
Operations vice president job in Maili, HI
Job DescriptionChief Operations Officer
Reports to: President Department: Executive Employment Type: Full-Time, Exempt Compensation: $275,000 - $350,000 annual base salary, plus bonus eligibility
The Opportunity
Alpha Inc. is looking for a Chief Operations Officer who's not afraid to get dirt on their boots and strategy on their mind in the same day.
This isn't a "sit in the corner office and read reports" kind of role. This is a
boots-on-site, eyes-on-every-division, driving-what's-next-for-Hawaiʻi
kind of role.
You'll own the day-to-day operations of Alpha's core divisions - Civil, Concrete, Energy, Drilling, Crane, Equipment, and future lines of business - and turn complexity into clarity, chaos into coordination, and big bets into real results.
If you can move seamlessly from high-level strategy to on-the-ground execution - and you care as much about people and culture as you do about schedules and margins - this might be your next legacy move.
About Alpha Inc.
Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We're building projects that will serve island communities for generations - with precision, purpose, and pride.
We live by three core values that shape how we lead and operate:
Lead with Heart - Humility, empathy, and respect in every interaction.
Strength in Unity - One crew, many talents; we win together.
Alpha Mentality - Grit, accountability, and a relentless drive to excel.
As COO, you'll be one of the primary guardians and amplifiers of these values across every division and jobsite.
What You Will Do
As Chief Operations Officer, you'll be the operational engine of Alpha Inc. - building systems, teams, and habits that can scale as we grow across Hawaiʻi and beyond.
Drive Operational Excellence Across Divisions
Oversee and direct day-to-day operations for Civil, Concrete, Energy, Drilling, Crane, Equipment, and future divisions - ensuring projects are executed safely, efficiently, and profitably.
Set the standard for performance, culture, and continuous improvement; lead with visibility on jobsites and in the boardroom.
Build and Execute the Operations Strategy
Translate Alpha's long-term vision into clear operational strategies, priorities, and execution plans.
Design and implement systems, processes, and KPIs that improve consistency, reduce waste, and elevate quality across all divisions.
Fuel Innovation and Growth
Identify new markets, technologies, and service lines that align with Alpha's strengths and Hawaiʻi's evolving needs.
Champion a culture of innovation - empowering leaders and teams to test, learn, and improve how work gets done.
Align the Organization
Break down silos and drive collaboration between divisions, project teams, and corporate functions.
Ensure operations are fully aligned with strategic goals, client expectations, and Alpha's core values.
Own Performance, Budgeting & Metrics
Partner with Finance and Project Managers to build and manage division budgets, forecasts, and resource plans.
Monitor KPIs for safety, productivity, quality, profitability, and client satisfaction - and take action when targets are off track.
Lead, Coach, and Develop Talent
Mentor and develop Division Managers and key operations leaders; build a strong bench for future growth.
Help create clear career paths, succession plans, and development opportunities that attract and retain top talent.
Strengthen Safety, Compliance & Risk Management
Ensure all operations meet or exceed safety, legal, regulatory, and environmental requirements.
Anticipate and mitigate operational risks - from resourcing and logistics to subcontractor performance and client delivery.
Represent Alpha to Clients & Partners
Build and maintain strong relationships with key clients, partners, and industry stakeholders.
Uphold Alpha's reputation for integrity, reliability, and excellence in every interaction.
Report and Advise at the Highest Level
Provide regular, clear updates to the President/CEO and Board on operational performance, growth initiatives, risks, and opportunities.
What You Bring
You're a strategic operator, a culture carrier, and a calm presence when the stakes are high.
Experience
10+ years of progressive operations leadership in construction, energy, industrial services, or related sectors.
5+ years in a senior executive role (COO, VP of Operations, General Manager, or equivalent) overseeing multiple divisions or business units.
Proven track record leading complex, multi-site operations with significant field and project components.
Education
Bachelor's degree in Business Administration, Engineering, Construction Management, or a related field required.
MBA or other advanced degree preferred.
Skills & Mindset
Strong strategic and systems thinking - you see the whole chessboard, not just the next move.
Demonstrated success driving growth, operational efficiency, and margin improvement in a multi-division organization.
Exceptional leadership and team-building skills; you inspire accountability without ego and model "Lead with Heart" in tough moments.
High business acumen and comfort with P&L, budgeting, forecasting, and risk management.
Excellent communication and relationship-building skills with internal teams, field crews, executives, clients, and partners.
Fluency with project management and financial/accounting software tools.
Bonus: Industry certifications such as PMP, Lean Six Sigma, or related credentials.
Most importantly, you embody:
Lead with Heart - You elevate people while driving results.
Strength in Unity - You build strong, aligned teams across divisions.
Alpha Mentality - You run toward challenges and own outcomes.
Why Alpha?
At Alpha Inc., we're not just building infrastructure - we're building Hawaiʻi's future with intention, innovation, and integrity. You'll be joining a leadership team that:
Tackles complex, high-impact projects that matter to local communities.
Invests in people, safety, and long-term relationships - not just short-term wins.
Believes culture is a competitive advantage and lives its values, on and off the jobsite.
If you're ready to lead an organization where heart, unity, and relentless drive actually mean something - this is your stage.
Requirements (Conditions of Employment)
Employment at Alpha Inc. is contingent upon:
Completion of standard pre-employment screening.
Successful completion of a background check conducted after a conditional offer; any prior issues will be reviewed on a case-by-case basis consistent with Hawaiʻi and federal law.
Passing a drug test (for both full-time and part-time hires) conducted in line with Hawaiʻi statutory requirements.
Applicants must be authorized to work in the United States; we are unable to sponsor employment visas. Employment eligibility will be verified upon hire.
If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************.
Equal Opportunity Employer
Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawaiʻi law, and we provide equal opportunity in all employment practices, including recruitment, hiring, promotion, compensation, benefits, and training.
If you're the operational leader who can balance big-picture strategy with in-the-field execution - and you're ready to help write the next chapter of Alpha Inc. - we'd love to hear from you.
#LI-ALPHASP
$124k-152k yearly est. 21d ago
Chief Nurse Executive
Rehab Hospital of In 4.1
Operations vice president job in Urban Honolulu, HI
Chief Nurse Executive (CNE)
Classification: Exempt Department: Nursing
Reports To: VicePresident of Clinical Services
The Chief Nurse Executive (CNE) leads and manages nursing care services, ensuring compliance with professional standards, regulatory requirements, and organizational goals. This role is responsible for the oversight of operations, financial planning, and employee activities within the Nursing Department. It ensures quality care delivery, monitors outcomes, and aligns activities with the organization's strategic objectives. Regular communication with the VP of Clinical Services regarding patient care, operations, and quality improvement needs. The Chief Nurse Executive is a key decision making member of the leadership team and provides effective management of assigned staff and departments.
Wage Range: $108,751.00 - $163,127.00/year. The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
REQUIRED QUALIFICATIONS:
Certification/Licensure:
Current State of Hawaii RN license
Current BLS certification
Annual completion of CPR and competencies requirements.
Completion of ACLS and competencies requirements
Education:
Master's Degree in healthcare administration, or a health-related field or enrolled in a program or equivalent work experience.
Skills/Experience:
Five (5) years of relevant healthcare administrative experience in a hospital/healthcare setting.
Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization.
Ability to think creatively and strategically to solve problems.
Excellent written and verbal communication skills in English.
Experience managing multiple responsibilities while maintaining excellent customer service standards.
Management Experience:
Prior experience in an executive or senior leadership capacity.
Ability to manage staff and resources consistent with goals, and in keeping with the organizational vision and values.
Ability to delegate and empower staff and build strong employee morale.
PREFERRED QUALIFICATIONS
Skills/Experience:
Seven (7) years of relevant healthcare administrative experience in an inpatient rehabilitation facility (IRF) or acute care hospital/healthcare setting.
Working knowledge of rehabilitation services and applicable regulatory regulations.
Management Experience:
Three (3) years in a leadership capacity
Managed staff and resources consistent with goals, and in keeping with the organizational vision and values.
Ability to build teams, develop employees and maintain strong employee morale
CORE VALUES
Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success.
LEADERSHIP AND STRATEGY
Serves as a member of the executive leadership team.
Advises the President and Chief Executive Officer, Chief Medical Officer, VP of Clinical Services, and other members of leadership as appropriate on organization-wide, patient care programs, and assesses nursing services against both the annual budget and REHAB Hospital's strategic plan.
Advises Medical Executive and Quality Improvement Committees around issues, trends and changes in patient care and patient outcomes.
Assists with long-term budgetary planning and cost management in alignment with REHAB Hospital's strategic plan.
Participates in key decisions pertaining to strategic initiatives and hospital operations.
Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
Analyzes services to improve quality, efficiency, cost management and/or customer service.
Provides direct oversight and support for the managers
Represents REHAB in the community.
PATIENT SERVICES - NURSING SUPPORT
Ensures that regulatory and accreditation requirements within scope of responsibility are met..
Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
Maintains and develops an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services.
Ensures the implementation and development of hospitalwide programs, policies, and procedures that address the nursing care needs of the patient population are assessed, met, and evaluated. While creating an effective, ongoing program to measure, analyze, and improve the quality of nursing care,
Responsible for establishing written guidelines for the delivery of nursing care, treatment and services in the following areas:
Standards of nursing practice for the hospital
Nursing standards of patient care, treatment, and services
Nursing policies and procedures
Nurse staffing plan(s)
Implements and educates employees on nursing policies, procedures, and standards that describe and guide how the staff provide nursing care, treatment, and services.
Responsible for the provision of nursing services 24 hours a day, 7 days a week.
Ensures that all regulatory and accreditation requirements within scope of responsibility are met.
Leads patient-centered care initiatives to promote patient safety.
Oversees resolution of issues as they arise. Consults with other hospital leaders to address and mitigate issues and concerns from an operational, safety, financial and reputational risk standpoint.
Sets performance goals, allocates resources and assesses policies for direct reports.
Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, union representatives, referral sources, payers, auditors, contractors, and vendors.
Analyzes services to improve quality, efficiency, cost management and/or customer service.
MANAGEMENT
Mentors and develops the Nursing workforce, managing and evaluating work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.
Guides larger, cross-divisional teams outside of direct span of control within the hospital's service line and program areas.
Ensures that areas of responsibility promote and adhere to REHAB's compliance program, and that effective processes and procedures are implemented.
Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action.
Creates a safe work environment that fosters respect and positive morale.
PROFESSIONALISM AND COMPLIANCE COMPETENCIES
Maintain a high level of proficiency in the following REHAB competencies.
Strategic Thinking
Communication and interpersonal/relationship building skills
Recognition
Organization and project management
Adaptability and problem solving
MANAGEMENT/LEADERSHIP RESPONSIBILITIES
Inspire a culture of excellence by leading nursing operations to deliver innovative, patient-centered care and fostering a vision of continuous improvement.
Empower teams by crafting and implementing policies that drive efficiency, quality, and collaboration, ensuring alignment with organizational goals.
Champion clinical excellence by guiding nursing staff to achieve optimal outcomes while fostering accountability and ownership of patient care.
Responsible for the creation, implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital.
Optimizes resources responsibly to ensure operations and staffing runs smoothly
Encourages openness, provides a safe and positive environment within departments.
Creates a safe work environment that fosters respect and positive morale.
Works closely with Leadership to ensure a cohesive work environment.
Fosters two way communication with employees and shares information from Leadership meetings.
In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department.
Accepts responsibility for decisions and effective communication.
Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors.
Participates on hospital committees when requested.
FINANCIAL MANAGEMENT
Assists Executive Leadership in preparing the department(s) assigned budgets
Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances.
Comprehends departments budget and presents on key metrics
Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement
EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software.
$108.8k-163.1k yearly Auto-Apply 17d ago
Operations Director
Seagull Schools Inc.
Operations vice president job in Kailua, HI
Great benefits available:
Paid Time Off leave
Bereavement leave
19+ paid holidays
Medical, vision, drug, and dental insurance
401k retirement with employer matching
Employee child tuition discount
Overview: The Seagull Schools' Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, Adult Day Center, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull's website) are current and facilitate seamless communication among Seagull staff.
Key Responsibilities
Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed)
Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate.
Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team
Manage inventory levels at all six sites (preschools and Adult Day Center)
Ensure that food service, facilities and adult day care are all in compliance with all City, State and Federal licensing and regulatory policies
Ensure that all operational handbooks are current and updated regularly
Manage and oversee all information technology, including but not limited to Seagull Schools' website and social media platforms, and marketing material
Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site
Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example
Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements
Manage procurement processes and coordinate material and resources allocation
Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO
Revise and/or formulate policies and promote their implementation
Evaluate overall department performance by gathering, analyzing and interpreting data and metrics
Ensure that the company complies with legal and established industry regulations
Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements
Supervisory Responsibilities
Recruits, interviews, hires, and trains new staff
Oversees the daily workflow of various departments (maintenance, food service and Adult Day Center)
Provides constructive and timely performance evaluations
Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.)
Work Environment
This job operates in a child/adult center environment and is based in an office. The position interacts with staff, visitors, agencies, vendors, volunteers, parents and children in classrooms and outdoor facilities on a daily basis. The employee must have the ability to demonstrate patience and politely deal with numerous interruptions, prioritize multiple tasks, offer assistance, and work with minimal supervision. There are deadlines and report requirements that require organization, planning, focus and detailed work at a desk and computer.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 30 pounds at times.
Travel Required
Travel to all preschool sites on O'ahu is required occasionally. All trips must be pre-approved by the Chief Operations Officer.
Education and Experience
BSc/BA in business administration or relevant field; MSc/MA will be a plus
Minimum of 5 years of experience at an operations level
Experience in facilities and food service industry (Strongly Preferred)
Knowledge of the industry's legal rules and guidelines
Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus)
Working knowledge of data analysis and performance/operation metrics
Previous experience in education or non-profit management (Preferred)
Operations: 5 years (Preferred)
Work Authorization, Health and Security Clearance
First Aid/CPR Certification
Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment.
Security clearance in order to work in a child and applicable adult center environment.
Valid driver's license.
Access to an insured vehicle with valid registration and safety check.
AAP/EEO Statement
Seagull Schools provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Seagull Schools is proud to be an equal-opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.
$105k-149k yearly est. Auto-Apply 13d ago
Director, Loan Operations
Cpb Group
Operations vice president job in Urban Honolulu, HI
Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units.
The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations.
The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities.
Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements.
Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution.
Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service.
Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees.
Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis.
Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports.
If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit.
Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
Facilitating regulatory audits and examinations.
Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy.
Minimum Qualifications:
Education:
Bachelor's Degree from an accredited 4-year university in Business Administration or related field required.
Experience:
7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required.
4+ years in Management role or 1+ years in a Directorial role required.
1+ years of Project Management and/or General Ledger experience preferred.
2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$105k-148k yearly est. Auto-Apply 8d ago
Chief Nurse Executive
Rehabilitation Hospital of The Pacific 4.2
Operations vice president job in Urban Honolulu, HI
Chief Nurse Executive (CNE) Classification: Exempt Department: Nursing Reports To: VicePresident of Clinical Services The Chief Nurse Executive (CNE) leads and manages nursing care services, ensuring compliance with professional standards, regulatory requirements, and organizational goals. This role is responsible for the oversight of operations, financial planning, and employee activities within the Nursing Department. It ensures quality care delivery, monitors outcomes, and aligns activities with the organization's strategic objectives. Regular communication with the VP of Clinical Services regarding patient care, operations, and quality improvement needs. The Chief Nurse Executive is a key decision making member of the leadership team and provides effective management of assigned staff and departments.
Wage Range: $108,751.00 - $163,127.00/year. The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
REQUIRED QUALIFICATIONS:
Certification/Licensure:
* Current State of Hawaii RN license
* Current BLS certification
* Annual completion of CPR and competencies requirements.
* Completion of ACLS and competencies requirements
Education:
* Master's Degree in healthcare administration, or a health-related field or enrolled in a program or equivalent work experience.
Skills/Experience:
* Five (5) years of relevant healthcare administrative experience in a hospital/healthcare setting.
* Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization.
* Ability to think creatively and strategically to solve problems.
* Excellent written and verbal communication skills in English.
* Experience managing multiple responsibilities while maintaining excellent customer service standards.
Management Experience:
* Prior experience in an executive or senior leadership capacity.
* Ability to manage staff and resources consistent with goals, and in keeping with the organizational vision and values.
* Ability to delegate and empower staff and build strong employee morale.
PREFERRED QUALIFICATIONS
Skills/Experience:
* Seven (7) years of relevant healthcare administrative experience in an inpatient rehabilitation facility (IRF) or acute care hospital/healthcare setting.
* Working knowledge of rehabilitation services and applicable regulatory regulations.
Management Experience:
* Three (3) years in a leadership capacity
* Managed staff and resources consistent with goals, and in keeping with the organizational vision and values.
* Ability to build teams, develop employees and maintain strong employee morale
CORE VALUES
Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success.
LEADERSHIP AND STRATEGY
* Serves as a member of the executive leadership team.
* Advises the President and Chief Executive Officer, Chief Medical Officer, VP of Clinical Services, and other members of leadership as appropriate on organization-wide, patient care programs, and assesses nursing services against both the annual budget and REHAB Hospital's strategic plan.
* Advises Medical Executive and Quality Improvement Committees around issues, trends and changes in patient care and patient outcomes.
* Assists with long-term budgetary planning and cost management in alignment with REHAB Hospital's strategic plan.
* Participates in key decisions pertaining to strategic initiatives and hospital operations.
* Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
* Analyzes services to improve quality, efficiency, cost management and/or customer service.
* Provides direct oversight and support for the managers
* Represents REHAB in the community.
PATIENT SERVICES - NURSING SUPPORT
* Ensures that regulatory and accreditation requirements within scope of responsibility are met..
* Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
* Maintains and develops an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services.
* Ensures the implementation and development of hospitalwide programs, policies, and procedures that address the nursing care needs of the patient population are assessed, met, and evaluated. While creating an effective, ongoing program to measure, analyze, and improve the quality of nursing care,
* Responsible for establishing written guidelines for the delivery of nursing care, treatment and services in the following areas:
* Standards of nursing practice for the hospital
* Nursing standards of patient care, treatment, and services
* Nursing policies and procedures
* Nurse staffing plan(s)
* Implements and educates employees on nursing policies, procedures, and standards that describe and guide how the staff provide nursing care, treatment, and services.
* Responsible for the provision of nursing services 24 hours a day, 7 days a week.
* Ensures that all regulatory and accreditation requirements within scope of responsibility are met.
* Leads patient-centered care initiatives to promote patient safety.
* Oversees resolution of issues as they arise. Consults with other hospital leaders to address and mitigate issues and concerns from an operational, safety, financial and reputational risk standpoint.
* Sets performance goals, allocates resources and assesses policies for direct reports.
* Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, union representatives, referral sources, payers, auditors, contractors, and vendors.
* Analyzes services to improve quality, efficiency, cost management and/or customer service.
MANAGEMENT
* Mentors and develops the Nursing workforce, managing and evaluating work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.
* Guides larger, cross-divisional teams outside of direct span of control within the hospital's service line and program areas.
* Ensures that areas of responsibility promote and adhere to REHAB's compliance program, and that effective processes and procedures are implemented.
* Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action.
* Creates a safe work environment that fosters respect and positive morale.
PROFESSIONALISM AND COMPLIANCE COMPETENCIES
Maintain a high level of proficiency in the following REHAB competencies.
Strategic Thinking
Communication and interpersonal/relationship building skills
Recognition
Organization and project management
Adaptability and problem solving
MANAGEMENT/LEADERSHIP RESPONSIBILITIES
* Inspire a culture of excellence by leading nursing operations to deliver innovative, patient-centered care and fostering a vision of continuous improvement.
* Empower teams by crafting and implementing policies that drive efficiency, quality, and collaboration, ensuring alignment with organizational goals.
* Champion clinical excellence by guiding nursing staff to achieve optimal outcomes while fostering accountability and ownership of patient care.
* Responsible for the creation, implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital.
* Optimizes resources responsibly to ensure operations and staffing runs smoothly
* Encourages openness, provides a safe and positive environment within departments.
* Creates a safe work environment that fosters respect and positive morale.
* Works closely with Leadership to ensure a cohesive work environment.
* Fosters two way communication with employees and shares information from Leadership meetings.
* In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department.
* Accepts responsibility for decisions and effective communication.
* Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors.
* Participates on hospital committees when requested.
FINANCIAL MANAGEMENT
* Assists Executive Leadership in preparing the department(s) assigned budgets
* Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances.
* Comprehends departments budget and presents on key metrics
* Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement
EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software.
$108.8k-163.1k yearly 60d+ ago
Deputy Director of Operations Pacific
The Military Veteran
Operations vice president job in Urban Honolulu, HI
$135k to $165k + substantial stock options, health, dental, vision, 401(k)
Required: Top Secret clearance with eligibility for SCI
In person in Honolulu, HI
Travel: less than 10%
About the job Your mission
At each major headquarters under your responsibility,
Own the entire customer relationship, from users up to Generals/Admirals
Rapidly expand product usage until ~100% of J35 and J5 plans are in the company. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible
Win the renewal and expansion, so that your customer(s) keep buying our product each year. Deals should expand over time
Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement
Gather intel about the command, budget, and region to support growth
Instill the company brand image
Enable our expansion to allies and partners in the Pacific
Your responsibilities aren't limited to this list! Were on this great adventure together, and well each do what it takes for the team to succeed
We're always growing. If you want more responsibility, it will be easy to find. We're a fast-growing startup. We were a 4-person company last year and a 25-person company now. We plan to reach 100 within the next year. New positions of increasing responsibility often become available.
About you
You love our users, and you want to work with them This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer
You deeply understand large military headquarters Skillful planners, mainly SAMS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals
You pay attention to detail. People rely on you. At your previous teams, you had a reputation as a workhorse For Example: were about to run a planning exercise, which will be USEASTCOMs first exposure to our product. No one is worried, because they know you've taken care of it
You can get things from large government organizations For Example our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls
You have technical skills You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?
Youre intense about our mission. Its a core part of who you are
You're ambitious. We're getting bigger. You should too
You hold a current Top Secret clearance with eligibility for SCI
$135k-165k yearly 60d+ ago
Assistant Vice President of Branch Operations
University of Hawaii Fcu 4.6
Operations vice president job in Urban Honolulu, HI
DO YOU WANT TO MAKE A DIFFERENCE?
Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members.
As the Assistant VicePresident, Member Experience, you'll play a key leadership role overseeing the daily operations of multiple UHFCU branches. This position is hands-on and deeply involved in ensuring each branch delivers consistent, high-quality service and efficient operations. You'll support and guide branch managers, streamline processes, and drive initiatives that enhance the end-to-end experience for our members - from the moment they walk in to the moment their financial needs are met. While you'll visit and support multiple branches, this role requires a strong presence at our main branch to lead by example, collaborate with your team, and stay connected to the heart of our member experience.
Position Title: Assistant VicePresident, Member Experience
Department: Administration
FLSA Classification: Exempt
Reports to: Senior VicePresident, Image & Experience
Employee Benefits
One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.
In addition to competitive pay, we are proud to offer a comprehensive benefits package.
Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities
And Many More!
Position Purpose :
This position will institutionalize and scale branch operations best practices across all locations by developing, overseeing and executing operational strategies and developing a program for service excellence in the retail environment. This individual is expected to meet or exceed branch sales and service goals for deposit growth and consumer lending through coaching team members to build and enhance member relationships. This position serves as part of the leadership team and is responsible for demonstrating strong leadership in support of the credit union's vision and mission, ensuring that members are provided with exceptional service.
Essential Functions :
Responsible for the implementation and sustainability of member satisfaction initiatives to improve member experience in alignment with the strategic and operational objectives of the Credit Union.
Develops and implements key operational strategies to improve service quality, overall member experiences, financial results, and employee engagement at all branches.
Identify and set goals/metrics and tracks for branch staff. Manage, coach, and counsel staff to maximize staff performance, including setting and meeting department goals, identifying measurements, and handling personnel issues.
Develops and measures the effectiveness of all operational processes. Provides timely, accurate and complete reports on the operating condition of the retail environment. Recommends solutions to areas that require improvement.
Develops a strategic plan for the branches and necessary measurements to ensure branches meet their specific goals.
Supports the budget preparation process by collecting and compiling departmental data and related documentation.
Establishes department goals and ensures adherence to policies and procedures that support the sales and service culture.
Collaborates as a key member of the Senior Management Team on credit union-wide strategic planning initiatives and corporate direction.
Ensures compliance with applicable state, federal, and credit union regulations through periodic training of staff and compliance reviews.
Ensures proper procedures are established and consistently followed at all branches.
Maintains the security and confidentiality of pertinent information and records.
Performs other work as needed.
Performance Standards :
Specific goals and objectives for the branches, in alignment with the Credit Union's strategic plan, are met in a consistent and timely manner.
Branches are run in an efficient manner with minimum disruption in member service.
Maintains regular on-site presence and actively supports branch operations by assisting with transactional and member service needs as required.
Process improvements are member-centric and foster operational excellence.
Timely completion of performance evaluations for direct reports as well as staff.
Qualifications :
Education/Certification:
Bachelor's degree in business-related major.
Required Knowledge:
Proficient in MS Office Suite.
Comprehensive knowledge of bank consumer compliance regulations.
Experience Required:
Five years financial industry or credit union management experience.
Five years supervisory or management experience.
Skills/Abilities:
Excellent verbal and written communication skills.
Excellent analytical, creative and problem-solving skills.
Able to develop and motivate staff. Excellent coaching and mentoring skills.
Able to support a strong member service culture.
Activities and Requirements of this Position :
Repetitive Motion:
Movements frequently and regularly required using wrists, hands, and/or fingers.
Communication Skills:
Must frequently convey detailed or important instructions of ideas accurately and quickly.
Visual Abilities:
Average visual acuity necessary to read, prepare and inspect documents or products.
Hearing:
Able to hear average or normal conversations and receive information.
Physical Strength:
Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.
Reasoning Ability:
Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.
Mathematics Ability:
Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.
Language Ability:
Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.
Working Conditions :
Air-conditioned, smoke-free office setting. Must be able to travel to meeting sites.
Attendance Requirements :
Please note that scheduled attendance requirements may change due to business needs.
Business Hours :
Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.
$90k-112k yearly est. Auto-Apply 31d ago
Operations Manager
Grand Welcome
Operations vice president job in Kapolei, HI
As the Operations Manager, you will be responsible for managing processes related to housekeeping, maintenance, and QC in Guesty PMS (Property Management System). You will also manage projects related to field operations, provides training for newly recruited employees, audits and inspects operational work assignments to ensure the business goals of the company are achieved.
Responsibilities:
Manages core operational systems and processes
Ensures Housekeeping work orders are completed as per company standard
Maintains compliance with operations expenses and budget
Assist with onboarding new units
Schedule Greeters and Housekeepers
Manage and organizes supply inventories regionally
Prepares reports for management information
Assists Purchase department in selecting suppliers for items related to Housekeeping
Organizes on-the job training and evaluates its effectiveness
Assists in new staff recruitment
Maintains compliance with company policies and procedures
Conducts and collaborates in daily briefing with operations team members
Coordinates the preventive maintenance schedules for units
Coordinates with all departments in daily reporting and operations
Assist in creation of work orders
Other duties as assigned
Requirements
Associate's Degree or equivalent practical experience
Minimum two (2) years in operations role
Experience working in the hospitality industry
Working knowledge of housekeeping and hospitality industry standards.
Fluent English verbal/written skills
Strong organizational and time management skills
Outstanding communicator both verbally and written
Ability to work independently with a sense of urgency at times
Superior customer service skills
Ability to coach and mentor a team
Ability to work self-directed
Working Conditions:
Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business need so flexibility is expected
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Compensation
$60,000 - $62,400/hr
Benefits
Competitive Compensation
Health, Dental, and Vision Coverages
401k with match
Career advancement opportunities
All the equipment you'll need to be successful
Join a team that truly lives their values
Grand Welcome is proud to be an equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.
$48k-65k yearly est. Auto-Apply 60d+ ago
Manager, People Operations
Pro Service Hawaii
Operations vice president job in Urban Honolulu, HI
WHAT YOU'LL DO As the Manager, People Operations, you'll lead and scale the operational backbone of ProService Hawaii's People team. This role owns high-risk, high-impact people operations-including compliance, compensation, payroll, benefits, and total rewards-while developing a lean, high-performing team that delivers error-free execution at scale. You'll partner closely with the Chief People Officer and cross-functional leaders to translate strategy into reliable operations, continuously improve systems and processes, and ensure our employees experience People Ops as seamless, accurate, and trustworthy.
* Lead, coach, and develop the People Operations team, setting clear goals, driving performance, and ensuring strong engagement, capability, and coverage across all core People Ops functions
* Own end-to-end execution of payroll, benefits administration, Open Enrollment, annual ROP cycles, compensation programs, and compliance activities-delivering 100% on-time, accurate results
* Serve as the escalation point for employee compliance issues and complaints, ensuring prompt, well-documented, and legally sound resolution
* Partner cross-functionally with Legal, Finance, IT, Talent Development, and business leaders to mitigate risk, improve systems, and streamline People Ops processes
* Analyze operational metrics and people data to identify trends, risks, and opportunities; provide clear reporting and recommendations to leadership
* Drive continuous improvement initiatives that increase efficiency, automation, scalability, and employee experience across People Operations
WHAT YOU BRING
You're an experienced People Operations leader who thrives at the intersection of strategy, risk management, and hands-on execution. You bring deep technical expertise, sound judgment, and the ability to lead through complexity-balancing big-picture ownership with attention to detail and follow-through. You're comfortable being the final line of defense for critical People Ops workflows while building systems and teams that don't rely solely on you.
* Proven success leading HR or People Operations teams and delivering sustained operational excellence through others
* Deep expertise in HR compliance, multi-state payroll, compensation strategy and benchmarking, and total rewards governance
* Demonstrated ownership of enterprise people programs such as annual performance/ROP cycles and Open Enrollment, including planning, communication, and stakeholder alignment
* Strong operational and financial acumen, with experience administering or partnering on People budgets, forecasting, and variance analysis
* High comfort with HRIS, payroll, and benefits systems, paired with strong people analytics and data-driven decision making
* Excellent judgment handling sensitive employee issues, complaints escalations, and high-risk operational decisions
WHY PROSERVICE
At ProService Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii's largest local HR partner, we support thousands of organizations with payroll, benefits, risk management, and more. With over 18 consecutive years as a Best Place to Work, we're committed to fostering a purpose-driven, inclusive, and high-performing culture where people take ownership and do what's right-for clients and for each other.
We believe great work happens when people are trusted, supported, and challenged to grow. We're building a workplace where high standards and a strong sense of purpose go hand-in-hand-and where your contributions directly impact Hawaii's employers, their employees, and the broader communities we serve. Here's what you can expect:
* A Culture That Means Something: Our Core Values aren't just words on a wall. They guide how we work, make decisions, and support one another.
* Trust and Autonomy: You'll be empowered to manage your responsibilities with clarity and independence, backed by a team that shares your commitment to doing things right.
* Real Opportunities to Grow: Whether you're looking to deepen your expertise or step into leadership, you'll have access to feedback and coaching, development programs, mentorship, and clear paths forward.
* Flexibility with Accountability: As this role requires the individual to be located on O'ahu, we offer a hybrid work envrionment.
* Competitive Compensation and Benefits: We value your contributions and back that up with strong pay at $117,000.00 - $140,000.00 per year, full benefits, and resources to support your well-being.
$48k-65k yearly est. 10d ago
Airline Lounges Food Operations Manager
Sodexo S A
Operations vice president job in Urban Honolulu, HI
Role OverviewSodexo's Airline Lounge Segment has an exciting opportunity for a Operations Manager to join the elite team of professionals who will operate the United Club Lounge, at Honolulu International Airport in Honolulu, HI. We are seeking a talented individual who will commit to the challenges of creating and delivering a culinary-driven, upscale experience within a thoughtfully designed travel oasis.
The ideal manager candidate will have eclectic menu knowledge and upscale a la carte experience.
This is a hands-on manager role requiring previous experience managing upscale food production.
What You'll DoThe successful candidate will: have oversight of daily food operations and deliver a high-quality product;achieve company and client financial targets and goals;develop and maintain client and customer relationships;motivate, coach, mentor and develop frontline (hourly) staff; and/orensure Sodexo standards are met to include compliance with company food and physical safety programs.
Fully versed in Profit and Loss, inventory and fiscal responsibilities of operating a stand alone business.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringIs this opportunity right for you? We are looking for candidates who:have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;2-3 years experience at the Ops Mgr or AGM level with a recognized concept or company;possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;exhibit flexibility to take on additional responsibilities as needed; and/ordemonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs;has experience in financials, preparation and oversight.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
$48k-65k yearly est. 20d ago
Director, Loan Operations
Central Pacific Bank 4.8
Operations vice president job in Urban Honolulu, HI
Job Description
Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units.
The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations.
The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities.
Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements.
Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution.
Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service.
Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees.
Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis.
Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports.
If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply:
Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit.
Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
Facilitating regulatory audits and examinations.
Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy.
Minimum Qualifications:
Education:
Bachelor's Degree from an accredited 4-year university in Business Administration or related field required.
Experience:
7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required.
4+ years in Management role or 1+ years in a Directorial role required.
1+ years of Project Management and/or General Ledger experience preferred.
2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$116k-143k yearly est. 5d ago
Chief Nurse Executive
Rehab Hospital of The Pacific 4.1
Operations vice president job in Urban Honolulu, HI
Chief Nurse Executive (CNE)
Classification: Exempt Department: Nursing
Reports To: VicePresident of Clinical Services
The Chief Nurse Executive (CNE) leads and manages nursing care services, ensuring compliance with professional standards, regulatory requirements, and organizational goals. This role is responsible for the oversight of operations, financial planning, and employee activities within the Nursing Department. It ensures quality care delivery, monitors outcomes, and aligns activities with the organization's strategic objectives. Regular communication with the VP of Clinical Services regarding patient care, operations, and quality improvement needs. The Chief Nurse Executive is a key decision making member of the leadership team and provides effective management of assigned staff and departments.
Wage Range: $108,751.00 - $163,127.00/year. The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
REQUIRED QUALIFICATIONS:
Certification/Licensure:
Current State of Hawaii RN license
Current BLS certification
Annual completion of CPR and competencies requirements.
Completion of ACLS and competencies requirements
Education:
Master's Degree in healthcare administration, or a health-related field or enrolled in a program or equivalent work experience.
Skills/Experience:
Five (5) years of relevant healthcare administrative experience in a hospital/healthcare setting.
Strong planning, financial and analytical skills to effectively evaluate and lead projects of major impact to the organization.
Ability to think creatively and strategically to solve problems.
Excellent written and verbal communication skills in English.
Experience managing multiple responsibilities while maintaining excellent customer service standards.
Management Experience:
Prior experience in an executive or senior leadership capacity.
Ability to manage staff and resources consistent with goals, and in keeping with the organizational vision and values.
Ability to delegate and empower staff and build strong employee morale.
PREFERRED QUALIFICATIONS
Skills/Experience:
Seven (7) years of relevant healthcare administrative experience in an inpatient rehabilitation facility (IRF) or acute care hospital/healthcare setting.
Working knowledge of rehabilitation services and applicable regulatory regulations.
Management Experience:
Three (3) years in a leadership capacity
Managed staff and resources consistent with goals, and in keeping with the organizational vision and values.
Ability to build teams, develop employees and maintain strong employee morale
CORE VALUES
Our team models REHAB's core values H.E.A.R.T. in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success.
LEADERSHIP AND STRATEGY
Serves as a member of the executive leadership team.
Advises the President and Chief Executive Officer, Chief Medical Officer, VP of Clinical Services, and other members of leadership as appropriate on organization-wide, patient care programs, and assesses nursing services against both the annual budget and REHAB Hospital's strategic plan.
Advises Medical Executive and Quality Improvement Committees around issues, trends and changes in patient care and patient outcomes.
Assists with long-term budgetary planning and cost management in alignment with REHAB Hospital's strategic plan.
Participates in key decisions pertaining to strategic initiatives and hospital operations.
Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
Analyzes services to improve quality, efficiency, cost management and/or customer service.
Provides direct oversight and support for the managers
Represents REHAB in the community.
PATIENT SERVICES - NURSING SUPPORT
Ensures that regulatory and accreditation requirements within scope of responsibility are met..
Oversees preparation of operational and capital budgets. Responsible for the financial performance of all services and ensures that departments/units operate within budget.
Maintains and develops an effective, ongoing program to measure, analyze, and improve the quality of nursing care, treatment, and services.
Ensures the implementation and development of hospitalwide programs, policies, and procedures that address the nursing care needs of the patient population are assessed, met, and evaluated. While creating an effective, ongoing program to measure, analyze, and improve the quality of nursing care,
Responsible for establishing written guidelines for the delivery of nursing care, treatment and services in the following areas:
Standards of nursing practice for the hospital
Nursing standards of patient care, treatment, and services
Nursing policies and procedures
Nurse staffing plan(s)
Implements and educates employees on nursing policies, procedures, and standards that describe and guide how the staff provide nursing care, treatment, and services.
Responsible for the provision of nursing services 24 hours a day, 7 days a week.
Ensures that all regulatory and accreditation requirements within scope of responsibility are met.
Leads patient-centered care initiatives to promote patient safety.
Oversees resolution of issues as they arise. Consults with other hospital leaders to address and mitigate issues and concerns from an operational, safety, financial and reputational risk standpoint.
Sets performance goals, allocates resources and assesses policies for direct reports.
Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, union representatives, referral sources, payers, auditors, contractors, and vendors.
Analyzes services to improve quality, efficiency, cost management and/or customer service.
MANAGEMENT
Mentors and develops the Nursing workforce, managing and evaluating work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.
Guides larger, cross-divisional teams outside of direct span of control within the hospital's service line and program areas.
Ensures that areas of responsibility promote and adhere to REHAB's compliance program, and that effective processes and procedures are implemented.
Provides effective human resources management including hiring, firing, training, annual performance evaluations, and corrective action.
Creates a safe work environment that fosters respect and positive morale.
PROFESSIONALISM AND COMPLIANCE COMPETENCIES
Maintain a high level of proficiency in the following REHAB competencies.
Strategic Thinking
Communication and interpersonal/relationship building skills
Recognition
Organization and project management
Adaptability and problem solving
MANAGEMENT/LEADERSHIP RESPONSIBILITIES
Inspire a culture of excellence by leading nursing operations to deliver innovative, patient-centered care and fostering a vision of continuous improvement.
Empower teams by crafting and implementing policies that drive efficiency, quality, and collaboration, ensuring alignment with organizational goals.
Champion clinical excellence by guiding nursing staff to achieve optimal outcomes while fostering accountability and ownership of patient care.
Responsible for the creation, implementation, and ensuring adherence to appropriate policies and procedures for departments and the hospital.
Optimizes resources responsibly to ensure operations and staffing runs smoothly
Encourages openness, provides a safe and positive environment within departments.
Creates a safe work environment that fosters respect and positive morale.
Works closely with Leadership to ensure a cohesive work environment.
Fosters two way communication with employees and shares information from Leadership meetings.
In cooperation with Executive Leadership, develops and implements performance measurement indicators, benchmarks and goals linked to the strategic plan of the hospital through various activities of the service lines, programs, and quality improvement efforts of the department.
Accepts responsibility for decisions and effective communication.
Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and employees, surveyors, contractors and vendors.
Participates on hospital committees when requested.
FINANCIAL MANAGEMENT
Assists Executive Leadership in preparing the department(s) assigned budgets
Maintains a fiscal responsibility to oversee assigned cost centers, monitors and tracks expenditures and provides explanations for variances.
Comprehends departments budget and presents on key metrics
Serves as the central resource for the development and implementation of strategies which are efficient, effective, timely, patient-centered, medically appropriate for an acute rehabilitation level of care, and supports appropriate financial reimbursement
EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google's G Suite, report writer and database software.
$108.8k-163.1k yearly Auto-Apply 60d+ ago
Operations Director
Seagull Schools Inc.
Operations vice president job in Kailua, HI
Great benefits available:
Paid Time Off leave
Bereavement leave
19+ paid holidays
Medical, vision, drug, and dental insurance
401k retirement with employer matching
Employee child tuition discount
Overview: The Seagull Schools' Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, Adult Day Center, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull's website) are current and facilitate seamless communication among Seagull staff.
Key Responsibilities
Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed)
Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate.
Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team
Manage inventory levels at all six sites (preschools and Adult Day Center)
Ensure that food service, facilities and adult day care are all in compliance with all City, State and Federal licensing and regulatory policies
Ensure that all operational handbooks are current and updated regularly
Manage and oversee all information technology, including but not limited to Seagull Schools' website and social media platforms, and marketing material
Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site
Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example
Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements
Manage procurement processes and coordinate material and resources allocation
Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO
Revise and/or formulate policies and promote their implementation
Evaluate overall department performance by gathering, analyzing and interpreting data and metrics
Ensure that the company complies with legal and established industry regulations
Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements
Supervisory Responsibilities
Recruits, interviews, hires, and trains new staff
Oversees the daily workflow of various departments (maintenance, food service and Adult Day Center)
Provides constructive and timely performance evaluations
Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.)
Work Environment
This job operates in a child/adult center environment and is based in an office. The position interacts with staff, visitors, agencies, vendors, volunteers, parents and children in classrooms and outdoor facilities on a daily basis. The employee must have the ability to demonstrate patience and politely deal with numerous interruptions, prioritize multiple tasks, offer assistance, and work with minimal supervision. There are deadlines and report requirements that require organization, planning, focus and detailed work at a desk and computer.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 30 pounds at times.
Travel Required Travel to all preschool sites on O'ahu is required occasionally. All trips must be pre-approved by the Chief Operations Officer.
Education and Experience
BSc/BA in business administration or relevant field; MSc/MA will be a plus
Minimum of 5 years of experience at an operations level
Experience in facilities and food service industry (Strongly Preferred)
Knowledge of the industry's legal rules and guidelines
Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus)
Working knowledge of data analysis and performance/operation metrics
Previous experience in education or non-profit management (Preferred)
Operations: 5 years (Preferred)
Work Authorization, Health and Security Clearance
First Aid/CPR Certification
Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment.
Security clearance in order to work in a child and applicable adult center environment.
Valid driver's license.
Access to an insured vehicle with valid registration and safety check.
AAP/EEO Statement
Seagull Schools provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Seagull Schools is proud to be an equal-opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.
$105k-149k yearly est. Auto-Apply 16d ago
Assistant Vice President of Branch Operations
University of Hawaii Fcu 4.6
Operations vice president job in Urban Honolulu, HI
DO YOU WANT TO MAKE A DIFFERENCE?
Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members.
As the Assistant VicePresident, Member Experience, you'll play a key leadership role overseeing the daily operations of multiple UHFCU branches. This position is hands-on and deeply involved in ensuring each branch delivers consistent, high-quality service and efficient operations. You'll support and guide branch managers, streamline processes, and drive initiatives that enhance the end-to-end experience for our members - from the moment they walk in to the moment their financial needs are met. While you'll visit and support multiple branches, this role requires a strong presence at our main branch to lead by example, collaborate with your team, and stay connected to the heart of our member experience.
Position Title: Assistant VicePresident, Member Experience
Department: Administration
FLSA Classification: Exempt
Reports to: Senior VicePresident, Image & Experience
Employee Benefits
One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.
In addition to competitive pay, we are proud to offer a comprehensive benefits package.
Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities
And Many More!
Position Purpose:
This position will institutionalize and scale branch operations best practices across all locations by developing, overseeing and executing operational strategies and developing a program for service excellence in the retail environment. This individual is expected to meet or exceed branch sales and service goals for deposit growth and consumer lending through coaching team members to build and enhance member relationships. This position serves as part of the leadership team and is responsible for demonstrating strong leadership in support of the credit union's vision and mission, ensuring that members are provided with exceptional service.
Essential Functions:
Responsible for the implementation and sustainability of member satisfaction initiatives to improve member experience in alignment with the strategic and operational objectives of the Credit Union.
Develops and implements key operational strategies to improve service quality, overall member experiences, financial results, and employee engagement at all branches.
Identify and set goals/metrics and tracks for branch staff. Manage, coach, and counsel staff to maximize staff performance, including setting and meeting department goals, identifying measurements, and handling personnel issues.
Develops and measures the effectiveness of all operational processes. Provides timely, accurate and complete reports on the operating condition of the retail environment. Recommends solutions to areas that require improvement.
Develops a strategic plan for the branches and necessary measurements to ensure branches meet their specific goals.
Supports the budget preparation process by collecting and compiling departmental data and related documentation.
Establishes department goals and ensures adherence to policies and procedures that support the sales and service culture.
Collaborates as a key member of the Senior Management Team on credit union-wide strategic planning initiatives and corporate direction.
Ensures compliance with applicable state, federal, and credit union regulations through periodic training of staff and compliance reviews.
Ensures proper procedures are established and consistently followed at all branches.
Maintains the security and confidentiality of pertinent information and records.
Performs other work as needed.
Performance Standards:
Specific goals and objectives for the branches, in alignment with the Credit Union's strategic plan, are met in a consistent and timely manner.
Branches are run in an efficient manner with minimum disruption in member service.
Maintains regular on-site presence and actively supports branch operations by assisting with transactional and member service needs as required.
Process improvements are member-centric and foster operational excellence.
Timely completion of performance evaluations for direct reports as well as staff.
Qualifications:
Education/Certification:
Bachelor's degree in business-related major.
Required Knowledge:
Proficient in MS Office Suite.
Comprehensive knowledge of bank consumer compliance regulations.
Experience Required:
Five years financial industry or credit union management experience.
Five years supervisory or management experience.
Skills/Abilities:
Excellent verbal and written communication skills.
Excellent analytical, creative and problem-solving skills.
Able to develop and motivate staff. Excellent coaching and mentoring skills.
Able to support a strong member service culture.
Activities and Requirements of this Position:
Repetitive Motion:
Movements frequently and regularly required using wrists, hands, and/or fingers.
Communication Skills:
Must frequently convey detailed or important instructions of ideas accurately and quickly.
Visual Abilities:
Average visual acuity necessary to read, prepare and inspect documents or products.
Hearing:
Able to hear average or normal conversations and receive information.
Physical Strength:
Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.
Reasoning Ability:
Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.
Mathematics Ability:
Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.
Language Ability:
Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.
Working Conditions:
Air-conditioned, smoke-free office setting. Must be able to travel to meeting sites.
Attendance Requirements:
Please note that scheduled attendance requirements may change due to business needs.
Business Hours:
Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.
How much does an operations vice president earn in Ewa Gentry, HI?
The average operations vice president in Ewa Gentry, HI earns between $108,000 and $191,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.
Average operations vice president salary in Ewa Gentry, HI