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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations vice president job in Cleveland, OH

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
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  • AVP, Technology - PayPal Savings Technology Lead

    Synchrony Financial 4.4company rating

    Operations vice president job in Canton, OH

    Job ID: 2503847 Job Description: Role Summary/Purpose: The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution. Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment. Manage technology relationship with PayPal and internal cross-functional business and technology teams. Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program. Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes. Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks. Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings. Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing. Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology. Prior experience as technical lead/technical project or program manager Experience owning and delivering a mission critical projects on time and within budget Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through. Desired Characteristics: Prior work experience in Banking/FinTech company Ability to drive strong partnerships with second line teams Demonstrated ability to manage complexity and multiple initiatives Experience in retail deposits, regulatory, or risk Experience dealing with sensitive data and software development in highly regulated environment Demonstrated experience in working with partners and clients Leadership experience operating at a strategic level as part of a cross functional team Experience operating as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals Advanced experience with SAS/SQL or other related analytic tools Experience in leading QA teams Experience with Client/Partner management Grade/Level: 11 The salary range for this position is 90,000. 00 - 155,000. 00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
    $92k-115k yearly est. 2d ago
  • Back-End Operations Manager

    Worthington Products Inc. 3.8company rating

    Operations vice president job in Canton, OH

    Warehouse, Inventory & Fulfillment Operations Our Back-End Operations Manager goes beyond traditional warehouse management. You are reponsible for ensuring that what we ship is corect, what we promise is honored, and what we record in our systems reflects reality. This hands on role includes shipping, receiving, inventory, assembly, and property upkeep. You'll work alongside a tight-knit team, not behind a desk. This role is ideal for someone who takes pride in clean, efficient workspaces someone who can lead, organize, and still isn't above sweeping the floor when needed.
    $58k-100k yearly est. 2d ago
  • Regional Procurement Director, Americas

    Lincoln Electric 4.6company rating

    Operations vice president job in Euclid, OH

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries. Location: Euclid - 22801 Employment Status: Salary Full-Time Function: Corporate Pay Range: ($141,844.00 - $191,906.00) Target Bonus: 30.0% Req ID: 27732 Role Summary The Regional Procurement Director is responsible for executing Lincoln's global sourcing strategies within their assigned region, managing one or more regionally owned categories, and serving as the primary interface between Global Procurement and the business stakeholders. The role ensures global category playbooks are implemented effectively, while adapting to regional supplier markets and business needs. The Regional Procurement Director partners closely with Regional Business Leaders (Americas), participates in Global Category Councils, and leads negotiations for regionally significant suppliers. Job Duties and Responsibilities Lead the execution of global category strategies and playbooks in the region, ensuring compliance to standards and KPIs. May manage one or more regionally owned categories (e.g., Packaging, CAPEX, MRO, Facilities, Energy, Logistics), including strategic sourcing, supplier management, and contract negotiations. Act as the bridge between Global Procurement and Regional Business Leaders (Americas), ensuring alignment of priorities. Serve as a voting member of Global Category Councils, providing regional supplier insights and validating strategies. Develop and execute regional supplier negotiations, risk mitigation, and cost savings initiatives. Monitor and escalate supplier performance issues according to Lincoln's Supplier Issue Resolution SOP. Lead, coach, and develop the regional procurement team to build capabilities and ensure succession. Support adoption of digital procurement tools and promote process standardization. Champion change management, ensuring procurement is seen as a strategic partner in the business. Basic Requirements Bachelor's degree in Business, Supply Chain, or Engineering (Master's preferred). 10+ years of procurement and sourcing experience in a manufacturing environment. Demonstrated leadership of regional or global supplier negotiations with $100M+ spend exposure. Strong expertise in category management, supplier development, and contract governance. Excellent ability to operate in a matrix environment (solid-line to VP Global Sourcing, dotted-line to Regional Business Leadership). Proficiency in procurement systems, analytics, and digital tools. Enterprise-first mindset: Optimizes outcomes across plants, regions, and functions-not just within Sourcing/Procurement. Trust builder: Runs a “listen → decide → close the loop” cadence with internal clients; escalations handled transparently with documented learnings. High-EQ leadership: Models self-awareness, empathy, and constructive conflict; coaches teams and peers through change and ambiguity. Preferred Attributes Strategic thinker with ability to align global priorities with regional realities. Hands-on leadership style; able to manage both strategy and execution. Influencing and relationship-building skills to engage business stakeholders and suppliers. Strong analytical mindset with ability to interpret data and drive decisions. Resilient change agent who can lead transformation in a complex environment. Talent developer who builds high-performing teams. Key Performance Indicators (KPI) Delivery of regional cost savings vs. target. Supplier performance (OTIF, quality, cost improvement). Compliance with global category playbooks and policies. Stakeholder satisfaction within the region. Development, engagement, and retention of regional procurement team members. Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
    $141.8k-191.9k yearly 3d ago
  • VP, Model Validation and Validation COE

    Synchrony Financial 4.4company rating

    Operations vice president job in Canton, OH

    Job ID: 2503884 Job Description: Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135,000. 00 - 230,000. 00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $112k-160k yearly est. 4d ago
  • President & CEO of Catholic Charities of Cleveland

    Catholic Diocese of Cleveland 4.1company rating

    Operations vice president job in Cleveland, OH

    Catholic Charities - Cleveland, Ohio Catholic Charities of Cleveland operates a multitude of programs and services to meet the needs of those in the communities we serve. As one of the largest comprehensive health and human services organizations in the region with locations and services across eight counties of the Diocese of Cleveland, Catholic Charities makes a tremendous impact throughout Northeast Ohio. Under the leadership of Bishop Edward C. Malesic and inspired by the Gospel, Catholic Charities continues the mission of Jesus by responding to those in need through an integrated system of quality services designed to respect the dignity of every person and building a just and compassionate society. Catholic Charities Diocese of Cleveland envisions a world touched by God's love where we alleviate poverty and need and all people share justly in the blessings of creation. Along with our sister ministry of St. Augustine Health Ministries, Catholic Charities delivers more than 150 services at 60 locations to over 400,000 individuals each year - providing help and creating hope for people of every race and religion throughout the eight counties in the Diocese of Cleveland (Ashland, Cuyahoga, Geauga, Lake, Lorain, Medina, Summit, and Wayne). Primary Function: The President/CEO is the Chief Executive Officer of Catholic Charities Diocese of Cleveland and is responsible for the overall operations, property, and employees of Catholic Charities Diocese of Cleveland. The President/CEO also acts as the representative of the Bishop regarding health and human services in the Catholic Diocese of Cleveland. The President/CEO provides broad long‑term and short‑term strategic and business planning, leadership, direction, structure, resources, communications, reporting, and assessment to ensure the organization's mission as stated in the Corporation's Code of Regulations and the direction adopted by the Members and/or Board of Directors is accomplished. Duties & Responsibilities: The President/CEO ensures that the activities of this position, assigned entities, and relevant programs are consistent with the mission, vision, and values of Catholic Charities, the Catholic Diocese of Cleveland, and the Catholic Church. The President/CEO directs the provision of all services provided by Catholic Charities Diocese of Cleveland and acts as primary representative for Catholic Charities Diocese of Cleveland with Catholic Charities USA and related responsibilities. The President/CEO will identify the impact of the social teachings of the church on health and human services and programs, promote an awareness of the health and human service needs within the diocese, and guide advocacy in various forums for social reform to meet those needs. They will also promote the services of Catholic Charities to the local communities and organizations within the region and the Diocese through public presentations, articles, appearances, and public relations efforts as well as coordinate the provision of services and programs of Catholic Charities Diocese of Cleveland annual goals and objectives into business work plans and oversee execution of the same with the support of the Board of Directors. The President/CEO will collaborate with the Catholic Community Foundation in setting the goal of the annual Catholic Charities Appeal and in determining the total allocation of funds provided and direct the distribution of Catholic Charities Diocese of Cleveland funding on an annual basis. They will also approve and administer the annual budget for Catholic Charities Diocese of Cleveland in accordance with policies and procedures and sound general accounting principles to achieve a successful annual audit. The President/CEO will attend meetings of the Board of Directors and various committees of the corporation and perform other duties and responsibilities appropriate to the position and as requested by the Members and/or Board of Directors. Role as Secretary of the Secretariat for Catholic Charities The successful candidate will be appointed by the Bishop as Diocesan Secretary of the Secretariat for Catholic Charities and will serve in that capacity at the pleasure of the Bishop. The role of Secretary of the Secretariat for Catholic Charities is as an advisor to the Bishop and member of the Bishop's staff reporting to Vicar General and Moderator of the Curia and is distinct from the role as President/CEO of the Corporation. The role of Secretary will require completion of additional duties, including: Status as an ex officio member and/or director of certain affiliated corporations, including without limitation Catholic Charities Diocese of Cleveland, St. Augustine Health Ministries, and the Diocese of Cleveland Facilities Services Corporation. Serving as a member of the Bishop's Senior Staff engaged in the planning and coordination of the work of the Catholic Diocese of Cleveland. Collaborating as needed with Auxiliary Bishops, diocesan Secretaries, and diocesan officials. Acting as liaison for the Bishop with other entities within the Secretariat. Supporting ministry to the pastoral and spiritual needs of agencies and offices within the Secretariat. Professional Qualifications: Master's Degree in a related discipline with 5 - 10 years of progressive senior/executive level management of multiple facets of business including staffing, budget/finance, nonprofit fund development strategies, service design, and operations management experience. Must be a fully initiated and practicing member of the Roman Catholic Church with solid background and knowledge of the policies and practices of the church. Must have proven impactful executive level management experience in health and human services, non-profit business management practices, and financial management. Knowledgeable of the structure of the Catholic Charities Diocese of Cleveland system and the regional human services/non-profit sector. Must have excellent oral, written, and interpersonal communication skills as well as presentation skills. Fiscal, administrative, and supervisory/management experience required with experience in a non-profit setting preferred. Must have a capacity to build and sustain a strategic and impactful partnership network as demonstrated through previous board involvement, community partnership experience, etc. Must have the ability to effectively manage people/operations engaged in a variety of concurrent and varying activities. Must have the ability to effectively relate to a wide variety of stakeholders, both professional and volunteer, as well as organizations and systems, both public and private. Must be able to coordinate, prioritize, and respond to multiple issues at the same time. Must have demonstrated business acumen, excellent organizational skills, and strong detail orientation with the ability to work independently. Must be able to make sound decisions and practice discretion. Must have good technical proficiency, especially in Microsoft Office software products. Final applicant is required to complete an extensive background check with satisfactory results. References: Candidates for this position will be asked for three professional references and a reference from his/her pastor. Travel: 5% Application Deadline: January 30, 2026 (We reserve the right to shorten the deadline for applications if we have sufficient interest. Please apply early to ensure your background will be considered.) Please submit cover letter, resume, and a completed Diocese of Cleveland Employment application, including contact information for three (3) professional references. Catholic Recruiter Associates is assisting the Diocese with this search. #J-18808-Ljbffr
    $137k-274k yearly est. 2d ago
  • EVP Chief Financial Officer

    ACG Cares

    Operations vice president job in Cleveland, OH

    Biweekly Hours: 80.00 Shift: Mon-Fri, 8:00a-5:00p The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. As a key member of the CEO Council, the Chief Financial Officer (CFO) assumes a strategic role in the overall management of The MetroHealth System (MHS). Develops and executes finance strategy in support of MHS overall business plan and strategic direction. Provides vision, innovative leadership and strategic, operational, and financial oversight for all functions related to financial management, budgeting, accounting, reimbursement, etc. Establishes and implements policies and procedures related to accounting practices. Oversees Accounting and Financial Reporting, Financial Planning and Analysis, Enterprise Analytics, Revenue Cycle, Treasury, and Supply Chain. Participates with the President and other senior leaders in institutional planning, policy development, and problem resolution. Serves as ambassador for the MetroHealth System and builds positive community relationships. Advances the organization's position with OHA, state Medicaid, ODM, and other constituents, as well as drives broader awareness and support for MetroHealth. Uphold the mission, vision, values, and customer service standards of The MetroHealth System. Required: Bachelor's degree in finance, accounting, business administration or equivalent. Ten years of progressive experience in accounting or finance to include managerial accounting, healthcare financial management, medical group practice management, decision support systems, business planning, and mathematical analysis of business problems. Seven years of supervisory experience in an accounting/financial capacity. Must be able to develop financial and other operational systems to accurately report and control System financial activities. Ability to analyze complex problems and develop recommendations and solutions. Demonstrated evidence of continuing professional self-development. Results oriented individual. Excellent written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, Board of Trustees, and staff. Demonstrated leadership, communication, mentoring, customer service and excellent interpersonal skills required along with experience in working in a team and with multi-disciplinary groups. Preferred: Master's in finance, accounting, business administration or equivalent. CPA Certification Physical Requirements: Ability to sit, stand, stoop, bend, and ambulate intermittently during the day. May sit or stand for extended periods of time. Ability to use computer. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job-related documents. Ability to travel. #J-18808-Ljbffr
    $123k-238k yearly est. 1d ago
  • VP of Design

    S.A. Comunale Co., Inc. 3.9company rating

    Operations vice president job in Barberton, OH

    The primary function of this role is to provide managerial support nationwide to the Sprinkler Designers. The Company goal is to continuously grow the revenues of Sprinkler Operations while maintaining profits, satisfying customer's requirements and maintaining compliance with NFPA guidelines. This position reports to the Vice President, Engineering & Operations and will require a close working relationship with the Sprinkler Design Technical Manager, Sprinkler Design and Blueprint room staff. This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards administration, organization, reporting, data management, and customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include the following. Other duties may be assigned. Manage designer schedules and contract deliverables Develop S.A. Comunale BIM standards. Interface with Project Managers to review design vs. labor deficiencies. Daily scheduling of projects. Development of start and completion dates for the designers and monitoring of progress. Interface with customer coordination job specific. Weekly / monthly reviews of all designers with technical manager. Oversee current Branch Level Design Managers. Interface and develop design / fabrication standards to increase efficiency in fabrication shop. Continuing education seminars with design staff. Interface with S.A. Comunale design training program. Branch office visits. Job site visits with design staff. Be on NFSA committee. Attend group functions with other contractors to gain new ideas. SUPERVISORY RESPONSIBILITIES Plan, direct, coordinate, and evaluate the activities and performance of the Sprinkler Design Managers. QUALIFICATIONS To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma or GED is required. 15+ years of Construction design experience is required. 5+ years of experience in a management position is required. Understanding of AutoCAD Products. AutoSPRINK and/or HyrdaTec systems is a plus. Experience with Navisworks and basic knowledge of Revit is a plus. BIM experience is required. NICET level III Certification is a plus. Knowledge of NFPA guidelines is a plus Bachelor's degree in Engineering or similar field is required. Travel is required. P.E. License a plus. Ability to problem solve is required. Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required. Ability to think strategically, make sound decisions, and produce accurate and timely results is required. Building positive working relationships with multiple levels of employees and management is required. Demonstrating integrity and professionalism is required. Demonstrating commitment to company values is required. Excellent organizational skills are required. Ability to follow-up on tasks and assignments in a timely manner is required. Excellent written and verbal communications skills are required. Ability to perform basic business mathematical functions is required. Ability to work with minimal supervision is required. Ability to work effectively in a team environment is required. Complying with all operating policies, procedures, executed Plans, and Programs is required. LANGUAGE SKILLS Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors and suppliers. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to sit, stand, walk, talk, and hear. The employee is frequently required to climb, balance, lift, pull/push, stoop, kneel, crouch, crawl, reach, and use hands and fingers to move and/or feel objects. The physical strength rating of this position is classified as medium work which entails exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and color vision. This position is exposed to a wide range of environmental conditions including indoors, outdoors, extreme hot/cold temperatures, fumes, odors, toxic conditions, dust, poor ventilation, humidity, loud noises, vibrations, and wet conditions. Eye, feet, head, and hearing protection may be required. Operation or a computer keyboard, telephone, hand calculator, and/or copier/fax machine are required. Operation of manual hand tools may be required. Understanding of addition and subtraction, simple math, advanced math (Calculus, Algebra, & Geometry), simple drawings, technical reports, technical instructions, layout work, legal documents, simple memos, and business letters is required. In addition, the employee must be able to write or present simple memos, summaries, business letters, speeches, and formal presentations. #comunale
    $112k-159k yearly est. 2d ago
  • Chief Lending & Credit Strategy Executive

    Farmers National Bank 4.7company rating

    Operations vice president job in Canfield, OH

    A regional financial institution is seeking a Chief Banking Officer to oversee all Credit and Lending divisions. The ideal candidate will have over 15 years of financial executive leadership experience and be responsible for developing strategies to grow the loan portfolio while ensuring compliance and optimizing operations. Strong knowledge of credit policies and excellent communication skills are essential. This leadership role includes coaching staff and aligning departmental goals with the company's strategic vision. #J-18808-Ljbffr
    $133k-197k yearly est. 1d ago
  • Vice President Operations

    Surety HR, Inc.

    Operations vice president job in Wadsworth, OH

    The Vice President of Operations is responsible for overseeing daily manufacturing, logistics, and workforce operations within a high-volume plastics extrusion environment. This role ensures efficient production planning, timely shipping, accurate inventory management, and effective labor oversight to support operational excellence and customer satisfaction. Key Responsibilities Production & Manufacturing Operations Plan and coordinate production schedules for 14 extrusion lines, aligning output with purchase orders and employee availability. Ensure accurate printing and application of product labels, maintaining compliance with specifications and quality standards. Monitor production efficiency and adjust schedules as needed to meet operational demands. Shipping & Logistics Schedule and process 3-5 full truckload (FTL) shipments per week. Manage and process 5-10 less-than-truckload (LTL) shipments per day. Coordinate with carriers and internal teams to ensure timely and cost-effective shipments. Procurement & Inventory Management Order and manage monthly raw material requirements based on production needs and supplier lead times, including: 200,000-400,000 lbs of PVC Approximately 50,000 boxes across 8 SKUs Approximately 50,000 cores across 8 SKUs Foam, foils, tape, and related materials Approximately 400 skids per month Maintain adequate inventory levels while minimizing waste and excess stock. Workforce Management Lead the hiring and interviewing of all temporary workers to support production demands. Assist with employee disciplinary actions in accordance with company policies and labor regulations. Support timekeeping and payroll accuracy by reviewing time clock records and verifying employee hours. Qualifications & Skills Proven leadership experience in manufacturing or industrial operations, preferably within plastics or extrusion environments. Strong knowledge of production planning, logistics, and inventory control. Experience managing high-volume raw material procurement and shipment coordination. Demonstrated ability to lead, interview, and support hourly and temporary workforce populations. High attention to detail, strong organizational skills, and the ability to manage multiple priorities simultaneously. 5+ years of experience in a leadership role within a manufacturing company Bachelors degree minimum
    $102k-173k yearly est. 1d ago
  • Vice President, Human Resources-Global Manufacturing

    Ajaxtocco Magnethermic 3.7company rating

    Operations vice president job in Warren, OH

    Since 1907, ParkOhio Holdings Corp. (NASDAQ: PKOH) and their subsidiaries have provided the strategic services and products that allow the world's leading manufacturers to streamline their manufacturing processes and focus their core competencies on production of more efficient and high-quality products. ParkOhio is an industrial supply chain logistics and diversified manufacturing business operating approximately 125 manufacturing, distribution and service facilities and employing approximately 7000 people worldwide. Revenues are in excess of $1.6 billion with a customer base consisting of many of the Global 2000 infrastructure and business/personal/household products companies. ParkOhio operates through three reportable segments: Supply Technologies, Engineered Products and Assembly components. For more information: **************** The Engineered Products Group (EPG) is a diverse group of manufacturing businesses designing and manufacturing a broad range of highly engineered products. These products include induction heating and melting systems, tube & pipe threading and bending systems, forge and forming presses, and forged and machined components. The Industrial Engineered Group (IEG) is a sub-segment of the Engineered Products Group that focuses on the induction heating and melting business through global brands like Ajax TOCCO Magnethermic, GH, Lectrotherm, SAET, Pillar. IEG designs and manufactures world-class equipment for the foundry, heat treating, bar & tube (OCTG & API), steel processing, strip heating, forging & forming, and vacuum induction melting industries. The induction business also provides various services, including laboratory process development, preventative maintenance, equipment repair and parts, coil repair facilities, and installation services. Additionally, the IEG group includes pipe bending and threading with global brands like Colinet and PMC. The entire group is made up of more than 30 sites globally and is approximately $325M in annual sales. These companies are in a sub-segment of the Engineered Product Group, one of the three reportable segments of ParkOhio. Position Summary: The Vice President of Human Resources will lead all global HR strategy and operations for IEG across EMEA, China, Latin America, and North America. This executive will oversee a global workforce of 1,500+ employees and a distributed HR team, partnering directly with the IEG President and senior functional leaders. This role requires a proven HR leader with extensive global manufacturing experience, strong capability in engineering-centric businesses, and a track record of building and executing HR strategies that deliver measurable business results. Job Duties: - Lead the global HR function across 30+ sites, including talent management, organization design, leadership development, workforce planning, employee relations, and total rewards. - Partner with the President and executive team to shape organizational strategy and build HR capabilities aligned to growth and operational goals. - Manage and develop HR teams in distributed locations, ensuring alignment, capability building, and consistent global execution. - Build scalable HR programs such as performance management, succession planning, and leadership development that drive measurable improvements in capability, retention, and business performance. - Ensure compliance with employment, labor, and HSE regulations across multiple jurisdictions. - Act as executive-level advisor on workforce, culture, talent risks, and organizational design. - Lead HR components of M&A due diligence, integration, and organizational transitions. - Manages relationship with PKOH and provide information to corporate as required. - Maintains strict confidentiality and data integrity. What you need to be successful: - Bachelor degree in Human Resources or related field of study. - 10 + years in Human Resources leadership role leading HR teams at scale in multi-site manufacturing environment. - Proven success leading HR in global regions such as EMEA, China, and Latin America - Experience with an enterprise level HCM. Preferred Qualifications: - Graduate studies in Human Resources - SPHR certification We offer a competitive benefits package which includes medical, dental, vision, life insurance, 401(k) and more. ParkOhio provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $129k-185k yearly est. 3d ago
  • Director of Supply Chain

    Ciresimorek

    Operations vice president job in Cleveland, OH

    Core Requirements: Bachelor's degree required 10+ years of experience in Supply Chain Management, Procurement, or Logistics Proven success in leading supply chain management Preferred Requirements: MBA degree APICS, CPIM, CSCP, or Lean Six Sigma certification This successful candidate will be responsible for developing and executing supply chain strategies that drive efficiency, reduce costs, and ensure the seamless flow of materials and products. They will also oversee procurement, inventory management, production planning, logistics, and supplier relationships to support the company's operational and financial goals. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and more than 1,600 Manufacturing placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Develop and execute supply chain strategies that improve cost, quality, delivery, and overall operational efficiency. Lead and mentor teams across procurement, planning, inventory, logistics, and distribution. Manage supplier relationships, negotiate agreements, and drive performance improvements across the supplier base. Oversee demand forecasting, inventory optimization, and alignment of material availability with production schedules. Utilize data analytics to monitor KPIs, improve visibility, and drive continuous improvement and cost-reduction initiatives. Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.
    $106k-157k yearly est. 1d ago
  • Sr Operations Plastic Manufacturing Manager

    Hunter Recruiting

    Operations vice president job in Wooster, OH

    The Sr Operations Manager (Plastics) is responsible for leading the plastics manufacturing division within a high-volume production environment. This role partners closely with plant leadership to drive safety, quality, delivery, and cost performance, while overseeing supervisors and frontline teams across 3 shifts. The ideal candidate is a hands-on leader with plastics manufacturing expertise who can foster a strong team culture, develop talent, and ensure operational excellence. Sr Operations Manager (Plastics) Responsibilities: Lead safe, compliant, and efficient plastics manufacturing operations. Oversee supervisors and operators across production, assembly, blow molding, injection molding, and quality. Develop and implement strategies to improve efficiency, reduce costs, and enhance production results. Ensure on-time delivery and production metrics are consistently met. Collaborate with Quality, Engineering, Scheduling, Supply Chain, and Safety teams to achieve plant objectives. Manage staffing levels, workforce planning, and budget targets. Coach and develop supervisors and staff to strengthen engagement and team performance. Review operational data and reports to identify improvement opportunities. Serve as an active member of the manufacturing leadership team and support special projects. Sr Operations Manager (Plastics) Requirements: Bachelor's degree in Engineering/ Business, or a related field preferred. 3 - 10 years of supervisory experience in a team-based environment. Experience in a process-oriented, customer-focused, quality-driven production setting. Proven leadership experience in plastic manufacturing required. Strong knowledge of blow molding, injection molding, and plastics processing. Lean/Six Sigma or continuous improvement experience strongly preferred. Demonstrated ability to drive cultural change, build strong teams, and improve morale. Hands-on leadership style with the ability to engage directly on the production floor. Occasional overnight travel required.
    $103k-147k yearly est. 3d ago
  • Director of Operations

    Host Pros LLC

    Operations vice president job in Cleveland, OH

    Host Pros is Northeast Ohio's #1 short-term rental management company, operating 80+ high-end vacation rentals and growing rapidly. We're known for our four core values: Don't Compete, Dominate • Always Be Curious • It's Never Just Business • Unreasonable Hospitality. We're looking for a strong, people-focused Director of Operations to lead our Cleaning, Maintenance, Guest Experience, QC/Onboarding, and field teams while ensuring exceptional experiences for guests and property owners. What You'll Do Lead and develop the Operations Team (cleaning, maintenance, guest experience, runners). Hold team members accountable and maintain a culture of ownership, clarity, and high expectations. Communicate proactively with clients; handle escalations with professionalism and calm. Ensure every property meets Host Pros' standards for quality, safety, and hospitality. Oversee turnovers, maintenance workflows, guest support, and property technology (locks, cameras, apps). Manage vendor relationships; recruit and evaluate teams and tradespeople. Anticipate issues before they happen (weather, seasonality, property quirks). Lead operational meetings and drive process improvements as we scale 50%+ in the next year. What Success Looks Like Review scores of 9.70+ across 80+ listings Smooth, predictable operations with minimal surprises Direct reports consistently hitting goals High client satisfaction and trust Strong team alignment with Host Pros values What We're Looking For Leadership & Communication Proven experience managing people in a fast-paced, service-focused environment Strong communicator; confident having hard conversations High emotional intelligence and calm under pressure Skills & Experience Operations, hospitality, STR, or property management experience preferred Strong problem-solver; comfortable making decisions independently Tech-savvy and quick to learn new platforms Basic knowledge of home systems (HVAC, plumbing, electrical) a plus Logistics Based in Northeast Ohio with reliable transportation Works Wednesday-Sunday; available for urgent issues Compensation & Benefits $70,000-$80,000 base salary Performance-based bonus Health, dental, vision insurance Paid time off
    $70k-80k yearly 5d ago
  • Operations Manager

    Textbook Painting

    Operations vice president job in Cleveland, OH

    THE OPPORTUNITY: Textbook Painting is seeking a strategic Operations Manager to lead our field operations team. We're at an exciting growth stage and need a leader who can help us scale while maintaining the quality and culture that got us here. This is a senior leadership role that requires a strategic mindset, the ability to build and implement systems with long-term ROI, and a talent for developing leaders who can scale with the company. You will report directly to the President and have meaningful influence on company strategy and direction. The primary focus is people development, systems improvement, capacity planning, and ensuring the company hits its short and long-term goals. PRINCIPAL RESPONSIBILITIES: Lead and develop middle managers through weekly 1:1s and coaching Own operations P&L through Gross Profit-drive profitability through labor efficiency and smart resource allocation Build scalable systems for quality control, safety, and operational efficiency Partner with Sales, HR, and Finance to solve cross-functional challenges Manage vendor relationships and negotiate favorable terms with paint suppliers Plan workforce capacity to meet seasonal demand fluctuations Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries Manage and recruit sub-contractors to ensure work meets quality standards IDEAL CANDIDATE: 3+ years operations management experience; field-service or trades industry preferred Experience as a "manager of managers"-leading supervisors and team leads Demonstrated P&L ownership with financial accountability Track record of implementing operational systems with long-term ROI Strong analytical mindset-uses data to inform decisions WHAT WE OFFER: $90,000.00 - $125,000.00 from salary and performance based bonus opportunities Health, dental, and vision insurance 401(k) with company match PTO and paid holidays Professional development budget Real authority to make decisions and shape the operation ABOUT TEXTBOOK PAINTING: We're a residential painting company serving Greater Cleveland for almost 20 years. With approximately 35 field staff and a growing office team, we've built our reputation on exceptional customer service and investing in our people. Our services include interior painting, exterior painting, and cabinet refinishing. Awards & Recognition: Crain's Cleveland Business Top Employer Inc. 5000 Fastest Growing Companies Weatherhead 100 Our Core Values: 1. Follow the Golden Rule and build lifelong relationships 2. Take pride and ownership in everything you do 3. Continually learn and teach others 4. Face challenges and obstacles like a buffalo-head on 5. Lead with a servant's heart and a team-first attitude
    $90k-125k yearly 5d ago
  • Global IMS Sales Director - Cloud & Data Center Transformation

    Accenture 4.7company rating

    Operations vice president job in Cleveland, OH

    A leading consulting firm is seeking a seasoned sales professional to drive business expansion in Infrastructure Managed Services. You will pursue deals across Data Center, Cloud, and Network Services, utilizing your expertise to develop impactful solutions for major clients. The ideal candidate has over 10 years of experience in sales and a successful track record in managing large pipelines. This role offers competitive compensation with additional incentives and opportunities for career growth. #J-18808-Ljbffr
    $141k-199k yearly est. 1d ago
  • Senior Director of Agency Evolution

    Keystone Agency Partners 3.9company rating

    Operations vice president job in Cleveland, OH

    Keystone Agency Partners (KAP) is a rapidly growing insurance brokerage platform that acquires and partners with independent insurance agencies throughout the United States. KAP provides best-in-class services and capital investment that unlocks potential and delivers outsized and profitable growth within its platform agencies. Keystone Agency Partners was founded in 2020 in partnership with Keystone Insurers Group, Inc. and affiliates of Bain Capital, LP. For more information please visit: ******************************* Senior Director of Agency Evolution Position Summary: The Senior Director of Agency Evolution is a strategic leadership role focused on accelerating growth across a network of agency partners through peer collaboration, sales enablement, and operational consulting. This individual will lead high-impact mastermind-style groups, oversee producer training programs, and facilitate strategic planning engagements. The ideal candidate is a seasoned business consultant with deep experience in agency operations, sales development, and financial performance analysis. Key Responsibilities: CEO Peer Exchange Groups (IMPACT Groups) - 50% of Role Facilitate and lead mastermind-style groups of agencies, meeting twice annually for full-day sessions. Guide agencies through structured discussions on business performance, staffing, financials, and strategic challenges. Manage logistics and growth of the program, expanding from 4-5 groups to 6+ network partner groups and 2-4 platform partner groups. Ensure each agency receives focused "hot seat" time to present and receive peer feedback. Producer Training Program (Top Speed) - 30% of Role Oversee design and quality control of a 12-month sales training program for producers. Coordinate with vendors, tech platforms (e.g., CoachAccountable, Smartsheet), and internal staff to ensure program excellence. Support live training events and cohort launches (3-4 per year), including on-site facilitation. Assist with program operations. Strategic Planning Engagements - 20% of Role Conduct on-site strategic planning sessions with platform partners. Analyze agency books of business, staffing structures, payroll, and financials. Develop actionable growth strategies and identify operational bottlenecks and hiring needs. Other duties as assigned. Qualifications: Bachelor's degree preferred, but not required Minimum 7+ years in agency operations, sales leadership, or consulting Proven track record in growth strategy, financial analysis, and organizational development Experience in insurance industry consulting (e.g., Reagan, Excensure, or similar) highly preferred Strong facilitation and coaching abilities Excellent analytical and strategic thinking skills Comfortable managing multiple stakeholders and vendor relationships Ability to wear multiple hats and thrive in a dynamic, entrepreneurial environment Flexible to travel domestically up to 20% for live engagements and on-site arrangements Ability to pass a criminal background check, as permitted by law Physical Requirements Frequently sit, stand and walk Regularly required to talk or hear Frequently required to use hands or fingers to handle or feel objects, tools or controls Occasionally required to climb or balance, stoop, kneel, crouch or crawl Occasionally lift and/or move up to 25 pounds Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus The noise level in the work environment is usually moderate Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary Office Location: 425 Literary Road, Cleveland, OH 44113 (Hybrid Work Options) Salary Transparency Statement: In accordance with state and local pay transparency laws, we will provide the applicable salary range upon request to candidates who reside in jurisdictions where such disclosure is required. Benefits: Competitive Compensation Package Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $121k-176k yearly est. 2d ago
  • Operations Manager

    Allstem Connections

    Operations vice president job in Cleveland, OH

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily plant operations for shipping & receiving, and production Introduce new equipment, products and processes Ensure regulatory, compliance and regulations Manage production floor cleanliness Qualifications 3+ years of experience in leadership role Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $64k-104k yearly est. 1d ago
  • Operations Manager

    Brighton Solutions, Inc. 4.4company rating

    Operations vice president job in Cleveland, OH

    Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence. This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons. What You'll Do Lead and support supervisors and hourly staff Oversee daily production, workflow, and logistics Ensure safety, quality, and regulatory compliance Coordinate maintenance and equipment care Support hiring, training, and performance management Drive productivity and continuous improvement What We're Looking For 3-5+ years of supervisory or plant leadership experience Background in production, laundry, manufacturing, or similar operations Strong communication and people leadership skills Comfortable in a fast-paced, hands-on environment High school diploma or associate degree preferred
    $50k-70k yearly est. 3d ago
  • Operations Manager

    The Newburgh Group

    Operations vice president job in Holmesville, OH

    Wealth Operations Manager Large Community Bank The Wealth Operations Manager acts as a primary client contact for wealth operations, overseeing the daily management of customer accounts and ensuring accurate processing of financial transactions. This role is responsible for maintaining compliance with regulatory standards, managing the distribution of statements and reports, and optimizing operational processes. The manager also leads the team in providing a high level of service quality, efficiency, and client satisfaction. They will work closely with clients, auditors, vendors, and team members, ensuring effective wealth operations and supporting the banks mission and values.
    $63k-102k yearly est. 2d ago

Learn more about operations vice president jobs

How much does an operations vice president earn in Norton, OH?

The average operations vice president in Norton, OH earns between $80,000 and $220,000 annually. This compares to the national average operations vice president range of $106,000 to $249,000.

Average operations vice president salary in Norton, OH

$133,000

What are the biggest employers of Operations Vice Presidents in Norton, OH?

The biggest employers of Operations Vice Presidents in Norton, OH are:
  1. Surety HR, Inc.
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