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The differences between order entry clerks and clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order entry clerk and a clerk. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $31,163 average annual salary of a clerk.
The top three skills for an order entry clerk include customer service, purchase orders and data entry errors. The most important skills for a clerk are basic math, math, and data entry.
| Order Entry Clerk | Clerk | |
| Yearly salary | $34,147 | $31,163 |
| Hourly rate | $16.42 | $14.98 |
| Growth rate | - | -5% |
| Number of jobs | 101,541 | 80,311 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 33% |
| Average age | 43 | 47 |
| Years of experience | 2 | 2 |
An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.
Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.
Order entry clerks and clerks have different pay scales, as shown below.
| Order Entry Clerk | Clerk | |
| Average salary | $34,147 | $31,163 |
| Salary range | Between $28,000 And $41,000 | Between $24,000 And $39,000 |
| Highest paying City | Las Vegas, NV | Washington, DC |
| Highest paying state | Connecticut | New Hampshire |
| Best paying company | Dexter | University of Massachusetts Boston |
| Best paying industry | Automotive | Health Care |
There are a few differences between an order entry clerk and a clerk in terms of educational background:
| Order Entry Clerk | Clerk | |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 33% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between order entry clerks' and clerks' demographics:
| Order Entry Clerk | Clerk | |
| Average age | 43 | 47 |
| Gender ratio | Male, 15.7% Female, 84.3% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |