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Outreach assistant vs service assistant

The differences between outreach assistants and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an outreach assistant and a service assistant. Additionally, an outreach assistant has an average salary of $34,346, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for an outreach assistant include phone calls, customer service and patients. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Outreach assistant vs service assistant overview

Outreach AssistantService Assistant
Yearly salary$34,346$31,928
Hourly rate$16.51$15.35
Growth rate12%12%
Number of jobs19,31169,115
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 49%
Average age4343
Years of experience1212

What does an outreach assistant do?

An outreach assistant is an administrative support person who works under the direction of an outreach manager to create awareness and visibility to a brand among selected stakeholders. You will be responsible for the implementation of an outreach strategy by creating a good rapport with a chosen audience and educating them about the outreach program. Outreach assistants are communications and marketing specialists who support the marketing activities and public relations campaigns, including training and supervising volunteers.

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

Outreach assistant vs service assistant salary

Outreach assistants and service assistants have different pay scales, as shown below.

Outreach AssistantService Assistant
Average salary$34,346$31,928
Salary rangeBetween $25,000 And $47,000Between $23,000 And $43,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaHawaii
Best paying companyColumbia University in the City of New YorkBeth Israel Deaconess Medical Center
Best paying industryGovernmentGovernment

Differences between outreach assistant and service assistant education

There are a few differences between an outreach assistant and a service assistant in terms of educational background:

Outreach AssistantService Assistant
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 49%
Most common majorPsychologyBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Outreach assistant vs service assistant demographics

Here are the differences between outreach assistants' and service assistants' demographics:

Outreach AssistantService Assistant
Average age4343
Gender ratioMale, 26.2% Female, 73.8%Male, 35.8% Female, 64.2%
Race ratioBlack or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 51.9% American Indian and Alaska Native, 2.2%Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between outreach assistant and service assistant duties and responsibilities

Outreach assistant example responsibilities.

  • Ensure that patients' files are correct and current both on paper and electronically; help manage support groups.
  • Assist doctors, nurses, community partners, patients and all staff by serving as a Spanish interpreter.
  • Work closely with director of communications and operations to develop incentives to increase attendance at student and alumni events.
  • Deliver direct services to children with autism by executing individualize plans, completing necessary documentation and communication effectively with team.
  • Facilitate patient compliance with tuberculosis disease treatment and tuberculosis infection.

Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
  • Show more

Outreach assistant vs service assistant skills

Common outreach assistant skills
  • Phone Calls, 20%
  • Customer Service, 19%
  • Patients, 12%
  • Lead Generation, 12%
  • Program Materials, 9%
  • PowerPoint, 6%
Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%

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