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The differences between outreach assistants and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an outreach assistant and a service assistant. Additionally, an outreach assistant has an average salary of $34,346, which is higher than the $31,928 average annual salary of a service assistant.
The top three skills for an outreach assistant include phone calls, customer service and patients. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.
| Outreach Assistant | Service Assistant | |
| Yearly salary | $34,346 | $31,928 |
| Hourly rate | $16.51 | $15.35 |
| Growth rate | 12% | 12% |
| Number of jobs | 19,311 | 69,115 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
An outreach assistant is an administrative support person who works under the direction of an outreach manager to create awareness and visibility to a brand among selected stakeholders. You will be responsible for the implementation of an outreach strategy by creating a good rapport with a chosen audience and educating them about the outreach program. Outreach assistants are communications and marketing specialists who support the marketing activities and public relations campaigns, including training and supervising volunteers.
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
Outreach assistants and service assistants have different pay scales, as shown below.
| Outreach Assistant | Service Assistant | |
| Average salary | $34,346 | $31,928 |
| Salary range | Between $25,000 And $47,000 | Between $23,000 And $43,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | California | Hawaii |
| Best paying company | Columbia University in the City of New York | Beth Israel Deaconess Medical Center |
| Best paying industry | Government | Government |
There are a few differences between an outreach assistant and a service assistant in terms of educational background:
| Outreach Assistant | Service Assistant | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 49% |
| Most common major | Psychology | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between outreach assistants' and service assistants' demographics:
| Outreach Assistant | Service Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 26.2% Female, 73.8% | Male, 35.8% Female, 64.2% |
| Race ratio | Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 51.9% American Indian and Alaska Native, 2.2% | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |