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Owner/manager vs general manager

The differences between owner/managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an owner/manager and a general manager. Additionally, an owner/manager has an average salary of $75,822, which is higher than the $71,581 average annual salary of a general manager.

The top three skills for an owner/manager include financial statements, inventory control and customer service. The most important skills for a general manager are customer service, cleanliness, and food safety.

Owner/manager vs general manager overview

Owner/ManagerGeneral Manager
Yearly salary$75,822$71,581
Hourly rate$36.45$34.41
Growth rate6%6%
Number of jobs303,790442,690
Job satisfaction-4.25
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 56%
Average age4444
Years of experience66

What does an owner/manager do?

Owners/managers are responsible for establishing a business and managing the operations once the business is running. They plan and make sure that the company has adequate financing. They also handle the initial marketing to get customers. Owners/mangers handle human resources activities, such as hiring and training employees. Once the business has launched, they start delegating activities to other employees and may also start assigning leaders to different departments. However, they still oversee the whole operation. Owners/managers are the top decision-makers and ensure that business strategies align with the goals.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Owner/manager vs general manager salary

Owner/managers and general managers have different pay scales, as shown below.

Owner/ManagerGeneral Manager
Average salary$75,822$71,581
Salary rangeBetween $44,000 And $129,000Between $40,000 And $126,000
Highest paying City-San Francisco, CA
Highest paying state-Hawaii
Best paying company-NVIDIA
Best paying industry-Manufacturing

Differences between owner/manager and general manager education

There are a few differences between an owner/manager and a general manager in terms of educational background:

Owner/ManagerGeneral Manager
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Owner/manager vs general manager demographics

Here are the differences between owner/managers' and general managers' demographics:

Owner/ManagerGeneral Manager
Average age4444
Gender ratioMale, 59.0% Female, 41.0%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between owner/manager and general manager duties and responsibilities

Owner/manager example responsibilities.

  • Manage end to end business operations including hiring, scheduling visits, conducting customer consultations and performing pet visits.
  • Cultivate relationship through social media with younger customers via a regularly-update Facebook account.
  • Develop and execute operational strategies for internal processes and expand business via SEO.
  • Establish an exceptional lawn maintenance business specializing in lawn mowing and offering basic landscaping services.
  • Execute takeover of turnkey business -maintain financial records in QuickBooks including payroll, invoicing and reconciliation.
  • Developed/Maintain Facebook page for marketing/advertising.
  • Show more

General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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Owner/manager vs general manager skills

Common owner/manager skills
  • Financial Statements, 19%
  • Inventory Control, 7%
  • Customer Service, 7%
  • Business Plan, 5%
  • Human Resources, 4%
  • Real Estate, 4%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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