Participant service representative vs international customer service representative

Differences between participant service representative and international customer service representative duties and responsibilities

Participant service representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Educate employees in the FMLA process.
• Answer questions in regards to FMLA and payroll.
• Act as primary liaison between AVP and assign key clientele.
• Supervise multiple medical orders for largest AVP corporate account on a daily basis via telephone, fax and email.
• Submit insurance claims; review and problem-solve return, dispute, or reject claims from Medicare and other third-party payers.
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International customer service representative example responsibilities.

• Manage international and industrial pest control equipment sales using AS400 ordering system for company.
• Work with the RMA team to create credit memos for damage good's or any claims from the core customers.
• Partner with logistics, quality control, manufacturing, and purchasing departments to ensure product availability.
• Process return material requests and authorizations (RMA).
• Handle all overseas and national logistics, inventory analysis, shipping documents and inside/outside direct customer sales for their textile division.
• Demonstrate superb organizational and multitasking abilities
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