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Patient advocate vs volunteer patient representative

The differences between patient advocates and volunteer patient representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient advocate and a volunteer patient representative. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $36,325 average annual salary of a patient advocate.

The top three skills for a patient advocate include patients, customer service and patient care. The most important skills for a volunteer patient representative are patients, training sessions, and emotional support.

Patient advocate vs volunteer patient representative overview

Patient AdvocateVolunteer Patient Representative
Yearly salary$36,325$42,036
Hourly rate$17.46$20.21
Growth rate-4%-4%
Number of jobs88,77864,027
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 67%
Average age4040
Years of experience44

Patient advocate vs volunteer patient representative salary

Patient advocates and volunteer patient representatives have different pay scales, as shown below.

Patient AdvocateVolunteer Patient Representative
Average salary$36,325$42,036
Salary rangeBetween $29,000 And $45,000Between $34,000 And $51,000
Highest paying CitySpringfield, MA-
Highest paying stateMassachusetts-
Best paying companyCognizant-
Best paying industryHealth Care-

Differences between patient advocate and volunteer patient representative education

There are a few differences between a patient advocate and a volunteer patient representative in terms of educational background:

Patient AdvocateVolunteer Patient Representative
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient advocate vs volunteer patient representative demographics

Here are the differences between patient advocates' and volunteer patient representatives' demographics:

Patient AdvocateVolunteer Patient Representative
Average age4040
Gender ratioMale, 17.5% Female, 82.5%Male, 60.3% Female, 39.7%
Race ratioBlack or African American, 10.5% Unknown, 5.2% Hispanic or Latino, 23.6% Asian, 6.8% White, 53.2% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between patient advocate and volunteer patient representative duties and responsibilities

Patient advocate example responsibilities.

  • Manage the complaint process as required by CMS for the hospital.
  • Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
  • Train to welcome and register patients at ESI triage window.
  • Document patients medical problems using ICD 9 and CPT coding for patients diagnosis.
  • Pull any incoming referrals, triage them, and schedule patients with the appropriate doctor.
  • Collect and review patient information to determine patients' eligibility for Medicaid and charity program assistance.
    • Show more

Volunteer patient representative example responsibilities.

  • Select by leading service coordinator to manage leadership training, and performance evaluations.
  • Create PowerPoint presentations and forms to support the committee s goals.
  • Present excellent music ministry and assist with setting up sound equipment.
  • Provide an effective urban ministry experience that transforms lives, influences churches and communities.
  • Preach the good word of god through tough climate, conditions and tough enviroment.
  • Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.
    • Show more

Patient advocate vs volunteer patient representative skills

Common patient advocate skills
  • Patients, 28%
  • Customer Service, 11%
  • Patient Care, 5%
  • Medicaid, 4%
  • Financial Assistance, 4%
  • Patient Accounts, 4%
Common volunteer patient representative skills
  • Patients, 49%
  • Training Sessions, 15%
  • Emotional Support, 14%
  • Spanish Language, 5%
  • Presentation, 3%
  • Patient Care, 3%

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Updated January 8, 2025

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