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Patient partner vs patient liaison

The differences between patient partners and patient liaisons can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient partner and a patient liaison. Additionally, a patient partner has an average salary of $39,057, which is higher than the $32,314 average annual salary of a patient liaison.

The top three skills for a patient partner include patients, epic and CPR. The most important skills for a patient liaison are patients, customer service, and medical terminology.

Patient partner vs patient liaison overview

Patient PartnerPatient Liaison
Yearly salary$39,057$32,314
Hourly rate$18.78$15.54
Growth rate-4%-4%
Number of jobs78,80984,302
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 51%
Average age4040
Years of experience44

Patient partner vs patient liaison salary

Patient partners and patient liaisons have different pay scales, as shown below.

Patient PartnerPatient Liaison
Average salary$39,057$32,314
Salary rangeBetween $28,000 And $52,000Between $24,000 And $42,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Brigham and Women's Hospital
Best paying industry-Health Care

Differences between patient partner and patient liaison education

There are a few differences between a patient partner and a patient liaison in terms of educational background:

Patient PartnerPatient Liaison
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 51%
Most common majorNursingBusiness
Most common collegeUniversity of VirginiaUniversity of Pennsylvania

Patient partner vs patient liaison demographics

Here are the differences between patient partners' and patient liaisons' demographics:

Patient PartnerPatient Liaison
Average age4040
Gender ratioMale, 18.6% Female, 81.4%Male, 16.2% Female, 83.8%
Race ratioBlack or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 13.4% Asian, 7.2% White, 64.3% American Indian and Alaska Native, 0.7%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between patient partner and patient liaison duties and responsibilities

Patient partner example responsibilities.

  • Communicate with insurance companies on a continuous basis to ensure hospital reimbursement and attain authorization for home and rehabilitation services.
  • Verify and confirm CPT codes for correct sleep study, verify that the referral and scripts are sign.
  • Collaborate with health care team (s) provide concurrent review and identify ICD-9 and CPT billing codes.
  • Listen carefully for key concerns of patients and respond accordingly.
  • Provide assistance in directing and escorting non-emergency patients to other designations throughout the hospital setting.
  • Comply with HIPPA and OSHA protocol guidelines and demonstrate a professional level of confidentiality in regard to all patient/facility affairs
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Patient liaison example responsibilities.

  • Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
  • Conduct all insurance verification and obtain authorization to treat sub-acute rehabilitation patients.
  • Attend Michigan state eligibility hearings, when necessary to assist and gain Medicaid disability benefits for patients.
  • Interview patients of hospital facility to obtain necessary documentation to secure Medicaid coverage as payment of inpatient hospital charges.
  • Set up payment plan, verify personal information per HIPAA guidelines.
  • Respect and maintain HIPPA and patient confidentiality and dignity of patients at all times.
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Patient partner vs patient liaison skills

Common patient partner skills
  • Patients, 50%
  • Epic, 9%
  • CPR, 7%
  • HIPAA, 7%
  • Hippa, 6%
  • Emergency Situations, 4%
Common patient liaison skills
  • Patients, 37%
  • Customer Service, 16%
  • Medical Terminology, 4%
  • Health System, 3%
  • HIPAA, 3%
  • Surgery, 2%

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