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Payment processor vs billing specialist

The differences between payment processors and billing specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a payment processor, becoming a billing specialist takes usually requires 1-2 years. Additionally, a billing specialist has an average salary of $35,624, which is higher than the $34,030 average annual salary of a payment processor.

The top three skills for a payment processor include customer service, patients and data entry. The most important skills for a billing specialist are patients, customer service, and data entry.

Payment processor vs billing specialist overview

Payment ProcessorBilling Specialist
Yearly salary$34,030$35,624
Hourly rate$16.36$17.13
Growth rate-5%-3%
Number of jobs33,16155,205
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 31%
Average age5146
Years of experience62

What does a payment processor do?

A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements. They discuss the terms and conditions of the service contract with the clients and respond to their inquiries and concerns. A payment processor must have excellent communication and organizational skills, especially in coming up with repayment plans and solutions for clients who are not able to pay services in time.

What does a billing specialist do?

Billing specialists are accounting or finance employees who are responsible for sending out billing invoices to clients. They calculate charges that their clients have incurred. They then write bills, ensure that all details are correct, and send these out to clients. They also manage payment due dates and ensure that clients are duly reminded of such deadlines. Billing specialists also manage client accounts and ensure that they are paying on time. They help identify clients who have outstanding payables and send out collection notices to them. At times, billing specialists also manage the receipt of payments to manage account records better.

Payment processor vs billing specialist salary

Payment processors and billing specialists have different pay scales, as shown below.

Payment ProcessorBilling Specialist
Average salary$34,030$35,624
Salary rangeBetween $27,000 And $42,000Between $27,000 And $45,000
Highest paying CitySan Jose, CAWashington, DC
Highest paying stateAlaskaDelaware
Best paying companyUniversity of California, BerkeleyTIBCO Software
Best paying industryInsuranceManufacturing

Differences between payment processor and billing specialist education

There are a few differences between a payment processor and a billing specialist in terms of educational background:

Payment ProcessorBilling Specialist
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Payment processor vs billing specialist demographics

Here are the differences between payment processors' and billing specialists' demographics:

Payment ProcessorBilling Specialist
Average age5146
Gender ratioMale, 21.5% Female, 78.5%Male, 12.7% Female, 87.3%
Race ratioBlack or African American, 6.8% Unknown, 4.0% Hispanic or Latino, 14.5% Asian, 6.6% White, 67.4% American Indian and Alaska Native, 0.6%Black or African American, 10.9% Unknown, 4.4% Hispanic or Latino, 19.2% Asian, 7.4% White, 57.3% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between payment processor and billing specialist duties and responsibilities

Payment processor example responsibilities.

  • Manage and review all incoming discounts and electronic contractual adjustments for accuracy per the negotiated Medicaid and Medicare contracts ;.
  • Maintain daily transactions for customer payments and various bank accounts using Quickbooks to track transactions.
  • Prepare and print all reports for EDI processing.
  • Maintain client customer confidentiality and HIPAA regulations with all data handling and transfers.
  • Uphold and reinforce compliance with hospital policies and federal regulations such as HIPAA.
  • Investigate and take corrective action regarding invoices reject by system or through EDI.
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Billing specialist example responsibilities.

  • Use of QuickBooks to manage vendors' accounts, set up filing system to maintain files and supporting billing documents.
  • Manage the daily correspondence with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Use independent judgment, manage and impart confidential information appropriately per HIPAA regulations and company requirements.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Provide additional information/clarification for insurance claims using knowledge of CPT, ICD-9, and HCPCS codes, as well as modifiers.
  • Assist staff with proper billing for patients, ensure proper coding using ICD-10, ICD-9 and CPT-4 coding.
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Payment processor vs billing specialist skills

Common payment processor skills
  • Customer Service, 15%
  • Patients, 10%
  • Data Entry, 10%
  • ACH, 8%
  • Phone Calls, 5%
  • Credit Card Payments, 4%
Common billing specialist skills
  • Patients, 16%
  • Customer Service, 10%
  • Data Entry, 9%
  • Medical Billing, 7%
  • Medicaid, 6%
  • CPT, 3%

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