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The differences between payment processors and billing specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a payment processor, becoming a billing specialist takes usually requires 1-2 years. Additionally, a billing specialist has an average salary of $35,624, which is higher than the $34,030 average annual salary of a payment processor.
The top three skills for a payment processor include customer service, patients and data entry. The most important skills for a billing specialist are patients, customer service, and data entry.
| Payment Processor | Billing Specialist | |
| Yearly salary | $34,030 | $35,624 |
| Hourly rate | $16.36 | $17.13 |
| Growth rate | -5% | -3% |
| Number of jobs | 33,161 | 55,205 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 31% |
| Average age | 51 | 46 |
| Years of experience | 6 | 2 |
A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements. They discuss the terms and conditions of the service contract with the clients and respond to their inquiries and concerns. A payment processor must have excellent communication and organizational skills, especially in coming up with repayment plans and solutions for clients who are not able to pay services in time.
Billing specialists are accounting or finance employees who are responsible for sending out billing invoices to clients. They calculate charges that their clients have incurred. They then write bills, ensure that all details are correct, and send these out to clients. They also manage payment due dates and ensure that clients are duly reminded of such deadlines. Billing specialists also manage client accounts and ensure that they are paying on time. They help identify clients who have outstanding payables and send out collection notices to them. At times, billing specialists also manage the receipt of payments to manage account records better.
Payment processors and billing specialists have different pay scales, as shown below.
| Payment Processor | Billing Specialist | |
| Average salary | $34,030 | $35,624 |
| Salary range | Between $27,000 And $42,000 | Between $27,000 And $45,000 |
| Highest paying City | San Jose, CA | Washington, DC |
| Highest paying state | Alaska | Delaware |
| Best paying company | University of California, Berkeley | TIBCO Software |
| Best paying industry | Insurance | Manufacturing |
There are a few differences between a payment processor and a billing specialist in terms of educational background:
| Payment Processor | Billing Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 31% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between payment processors' and billing specialists' demographics:
| Payment Processor | Billing Specialist | |
| Average age | 51 | 46 |
| Gender ratio | Male, 21.5% Female, 78.5% | Male, 12.7% Female, 87.3% |
| Race ratio | Black or African American, 6.8% Unknown, 4.0% Hispanic or Latino, 14.5% Asian, 6.6% White, 67.4% American Indian and Alaska Native, 0.6% | Black or African American, 10.9% Unknown, 4.4% Hispanic or Latino, 19.2% Asian, 7.4% White, 57.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |