Pc coordinator vs help desk specialist

The differences between pc coordinators and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc coordinator and a help desk specialist. Additionally, a help desk specialist has an average salary of $51,065, which is higher than the $37,728 average annual salary of a pc coordinator.

The top three skills for a pc coordinator include computer system, LAN and customer service. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.

Pc coordinator vs help desk specialist overview

	PC Coordinator	Help Desk Specialist
Yearly salary	$37,728	$51,065
Hourly rate	$18.14	$24.55
Growth rate	10%	10%
Number of jobs	22,341	75,004
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 48%
Average age	42	42
Years of experience	2	2

Pc coordinator vs help desk specialist salary

Pc coordinators and help desk specialists have different pay scales, as shown below.

	PC Coordinator	Help Desk Specialist
Average salary	$37,728	$51,065
Salary range	Between $25,000 And $56,000	Between $35,000 And $73,000
Highest paying City	-	New York, NY
Highest paying state	-	Alaska
Best paying company	-	Schulte Roth & Zabel
Best paying industry	-	Technology

Differences between pc coordinator and help desk specialist education

There are a few differences between a pc coordinator and a help desk specialist in terms of educational background:

	PC Coordinator	Help Desk Specialist
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 48%
Most common major	Business	Computer Science
Most common college	University of Pennsylvania	University of Pennsylvania

Pc coordinator vs help desk specialist demographics

Here are the differences between pc coordinators' and help desk specialists' demographics:

	PC Coordinator	Help Desk Specialist
Average age	42	42
Gender ratio	Male, 61.0% Female, 39.0%	Male, 79.4% Female, 20.6%
Race ratio	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.6% White, 56.9% American Indian and Alaska Native, 0.4%	Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between pc coordinator and help desk specialist duties and responsibilities

Pc coordinator example responsibilities.

Manage and execute loading and configuration of various operating systems and perform integration and testing of computer hardware into LAN environment.
Experience with install, troubleshoot and repair of wireless technologies.
Work through telephone, remote control software, and on-site visits to install software and troubleshoot errors.
Deploy workstations and perform software installations.
Analyze desktop workstations and recommend future upgrades to increase system performance and dependability.
Manage and execute loading and configuration of various operating systems and perform integration and testing of computer hardware into LAN environment.

Help desk specialist example responsibilities.

Manage network software deployment, imaging/backup and unattend OS installations
Develop, implement, and support customized manage VPN solutions for customers.
Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.
Support CITRIX by resolving connectivity issues when problems are reported.
Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.
Repair PCs and printers install software supervise interns

Pc coordinator vs help desk specialist skills

Common pc coordinator skills

Computer System, 33%
LAN, 9%
Customer Service, 8%
Software Applications, 8%
PCS, 6%
Computer Lab, 6%

Common help desk specialist skills

Customer Service, 13%
Troubleshoot, 8%
Technical Support, 6%
Desk Support, 6%
Phone Calls, 5%
Client Facing, 4%