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Pc support manager vs application support analyst

The differences between pc support managers and application support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc support manager and an application support analyst. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $88,845 average annual salary of a pc support manager.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Pc support manager vs application support analyst overview

PC Support ManagerApplication Support Analyst
Yearly salary$88,845$92,078
Hourly rate$42.71$44.27
Growth rate10%10%
Number of jobs69,681173,440
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 66%
Average age4242
Years of experience22

Pc support manager vs application support analyst salary

Pc support managers and application support analysts have different pay scales, as shown below.

PC Support ManagerApplication Support Analyst
Average salary$88,845$92,078
Salary rangeBetween $58,000 And $134,000Between $67,000 And $125,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Meta
Best paying industry-Finance

Differences between pc support manager and application support analyst education

There are a few differences between a pc support manager and an application support analyst in terms of educational background:

PC Support ManagerApplication Support Analyst
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Pc support manager vs application support analyst demographics

Here are the differences between pc support managers' and application support analysts' demographics:

PC Support ManagerApplication Support Analyst
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc support manager and application support analyst duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Pc support manager vs application support analyst skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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