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Pc support manager vs computer support specialist

The differences between pc support managers and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc support manager and a computer support specialist. Additionally, a pc support manager has an average salary of $88,845, which is higher than the $63,926 average annual salary of a computer support specialist.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.

Pc support manager vs computer support specialist overview

PC Support ManagerComputer Support Specialist
Yearly salary$88,845$63,926
Hourly rate$42.71$30.73
Growth rate10%10%
Number of jobs69,681114,029
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 51%
Average age4242
Years of experience22

Pc support manager vs computer support specialist salary

Pc support managers and computer support specialists have different pay scales, as shown below.

PC Support ManagerComputer Support Specialist
Average salary$88,845$63,926
Salary rangeBetween $58,000 And $134,000Between $44,000 And $91,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Google
Best paying industry-Technology

Differences between pc support manager and computer support specialist education

There are a few differences between a pc support manager and a computer support specialist in terms of educational background:

PC Support ManagerComputer Support Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 51%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Pc support manager vs computer support specialist demographics

Here are the differences between pc support managers' and computer support specialists' demographics:

PC Support ManagerComputer Support Specialist
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 80.1% Female, 19.9%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc support manager and computer support specialist duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Computer support specialist example responsibilities.

  • Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
  • Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
  • Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
  • Deploy new machines, installing OS, applications, drivers, and network configurations.
  • Participate in vulnerability resolution for both OS and specific applications on the OIG network.
  • Establish a new process for imaging machines using Linux and write documentation for it.
  • Show more

Pc support manager vs computer support specialist skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common computer support specialist skills
  • Computer Support, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Customer Service, 6%
  • Desk Support, 5%
  • Computer System, 5%

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