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Pc support manager vs information technology support manager

The differences between pc support managers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a pc support manager, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $88,845 average annual salary of a pc support manager.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Pc support manager vs information technology support manager overview

PC Support ManagerInformation Technology Support Manager
Yearly salary$88,845$104,424
Hourly rate$42.71$50.20
Growth rate10%16%
Number of jobs69,681162,131
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Average age4247
Years of experience28

Pc support manager vs information technology support manager salary

Pc support managers and information technology support managers have different pay scales, as shown below.

PC Support ManagerInformation Technology Support Manager
Average salary$88,845$104,424
Salary rangeBetween $58,000 And $134,000Between $76,000 And $142,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Clinica Sierra Vista
Best paying industry-Finance

Differences between pc support manager and information technology support manager education

There are a few differences between a pc support manager and an information technology support manager in terms of educational background:

PC Support ManagerInformation Technology Support Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Pc support manager vs information technology support manager demographics

Here are the differences between pc support managers' and information technology support managers' demographics:

PC Support ManagerInformation Technology Support Manager
Average age4247
Gender ratioMale, 77.5% Female, 22.5%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between pc support manager and information technology support manager duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Pc support manager vs information technology support manager skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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