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Pc support manager vs support manager

The differences between pc support managers and support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a pc support manager, becoming a support manager takes usually requires 4-6 years. Additionally, a support manager has an average salary of $90,297, which is higher than the $88,845 average annual salary of a pc support manager.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for a support manager are project management, technical support, and powerpoint.

Pc support manager vs support manager overview

PC Support ManagerSupport Manager
Yearly salary$88,845$90,297
Hourly rate$42.71$43.41
Growth rate10%6%
Number of jobs69,681172,628
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 51%
Average age4247
Years of experience26

Pc support manager vs support manager salary

Pc support managers and support managers have different pay scales, as shown below.

PC Support ManagerSupport Manager
Average salary$88,845$90,297
Salary rangeBetween $58,000 And $134,000Between $58,000 And $140,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Meta
Best paying industry-Finance

Differences between pc support manager and support manager education

There are a few differences between a pc support manager and a support manager in terms of educational background:

PC Support ManagerSupport Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeStanford UniversityCalifornia State University - Bakersfield

Pc support manager vs support manager demographics

Here are the differences between pc support managers' and support managers' demographics:

PC Support ManagerSupport Manager
Average age4247
Gender ratioMale, 77.5% Female, 22.5%Male, 59.8% Female, 40.2%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage11%8%

Differences between pc support manager and support manager duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Support manager example responsibilities.

  • Lead the team to a successful ISO audit with commendation for processes and documentation.
  • Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
  • Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
  • Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
  • Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • Show more

Pc support manager vs support manager skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common support manager skills
  • Project Management, 7%
  • Technical Support, 6%
  • PowerPoint, 6%
  • Windows, 6%
  • Logistics, 5%
  • Support Services, 5%

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