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Pc support manager vs systems support analyst

The differences between pc support managers and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc support manager and a systems support analyst. Additionally, a pc support manager has an average salary of $88,845, which is higher than the $82,219 average annual salary of a systems support analyst.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Pc support manager vs systems support analyst overview

PC Support ManagerSystems Support Analyst
Yearly salary$88,845$82,219
Hourly rate$42.71$39.53
Growth rate10%10%
Number of jobs69,681161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Average age4242
Years of experience22

Pc support manager vs systems support analyst salary

Pc support managers and systems support analysts have different pay scales, as shown below.

PC Support ManagerSystems Support Analyst
Average salary$88,845$82,219
Salary rangeBetween $58,000 And $134,000Between $58,000 And $114,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Virtu Financial
Best paying industry-Finance

Differences between pc support manager and systems support analyst education

There are a few differences between a pc support manager and a systems support analyst in terms of educational background:

PC Support ManagerSystems Support Analyst
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Pc support manager vs systems support analyst demographics

Here are the differences between pc support managers' and systems support analysts' demographics:

PC Support ManagerSystems Support Analyst
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc support manager and systems support analyst duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Pc support manager vs systems support analyst skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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