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Pc support manager vs technical support manager

The differences between pc support managers and technical support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc support manager and a technical support manager. Additionally, a technical support manager has an average salary of $106,760, which is higher than the $88,845 average annual salary of a pc support manager.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for a technical support manager are customer service, customer satisfaction, and project management.

Pc support manager vs technical support manager overview

PC Support ManagerTechnical Support Manager
Yearly salary$88,845$106,760
Hourly rate$42.71$51.33
Growth rate10%10%
Number of jobs69,681149,977
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Average age4242
Years of experience22

Pc support manager vs technical support manager salary

Pc support managers and technical support managers have different pay scales, as shown below.

PC Support ManagerTechnical Support Manager
Average salary$88,845$106,760
Salary rangeBetween $58,000 And $134,000Between $76,000 And $148,000
Highest paying City-Novato, CA
Highest paying state-California
Best paying company-BitGo
Best paying industry-Technology

Differences between pc support manager and technical support manager education

There are a few differences between a pc support manager and a technical support manager in terms of educational background:

PC Support ManagerTechnical Support Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Pc support manager vs technical support manager demographics

Here are the differences between pc support managers' and technical support managers' demographics:

PC Support ManagerTechnical Support Manager
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 81.4% Female, 18.6%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.8% Asian, 11.1% White, 55.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc support manager and technical support manager duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Technical support manager example responsibilities.

  • Manage Compellent SAN and VMware environment.
  • Advertise and manage packages and collections in SCCM environment.
  • Manage fast-pace service desk according to ITIL best practices and standard operating procedures.
  • Authore and manage training guide updates for department best practices store on the department's SharePoint portal.
  • Manage development of next generation product with extensive geometry details and testing, in collaboration with an OEM.
  • Administer LINUX operating systems servers creating regions, users, installing products and applications to manage the servers and user needs.
  • Show more

Pc support manager vs technical support manager skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common technical support manager skills
  • Customer Service, 16%
  • Customer Satisfaction, 10%
  • Project Management, 7%
  • Customer Support, 4%
  • Customer Complaints, 4%
  • Technical Assistance, 3%

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