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Pc support manager vs technical support senior engineer

The differences between pc support managers and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc support manager and a technical support senior engineer. Additionally, a technical support senior engineer has an average salary of $107,429, which is higher than the $88,845 average annual salary of a pc support manager.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for a technical support senior engineer are java, linux, and customer service.

Pc support manager vs technical support senior engineer overview

PC Support ManagerTechnical Support Senior Engineer
Yearly salary$88,845$107,429
Hourly rate$42.71$51.65
Growth rate10%10%
Number of jobs69,681183,916
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 64%
Average age4242
Years of experience22

Pc support manager vs technical support senior engineer salary

Pc support managers and technical support senior engineers have different pay scales, as shown below.

PC Support ManagerTechnical Support Senior Engineer
Average salary$88,845$107,429
Salary rangeBetween $58,000 And $134,000Between $82,000 And $140,000
Highest paying City-San Francisco, CA
Highest paying state-Delaware
Best paying company-PayPal
Best paying industry-Telecommunication

Differences between pc support manager and technical support senior engineer education

There are a few differences between a pc support manager and a technical support senior engineer in terms of educational background:

PC Support ManagerTechnical Support Senior Engineer
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 64%
Most common majorBusinessElectrical Engineering
Most common collegeStanford UniversityCalifornia State University - Long Beach

Pc support manager vs technical support senior engineer demographics

Here are the differences between pc support managers' and technical support senior engineers' demographics:

PC Support ManagerTechnical Support Senior Engineer
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 86.7% Female, 13.3%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc support manager and technical support senior engineer duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Technical support senior engineer example responsibilities.

  • Manage releases of all front-end applications to Citrix farm.
  • Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
  • Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
  • Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
  • Show more

Pc support manager vs technical support senior engineer skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common technical support senior engineer skills
  • Java, 7%
  • Linux, 6%
  • Customer Service, 5%
  • Azure, 5%
  • Customer Satisfaction, 5%
  • Troubleshoot, 4%

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