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Pc support manager vs technician support team leader

The differences between pc support managers and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc support manager and a technician support team leader. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $88,845 average annual salary of a pc support manager.

The top three skills for a pc support manager include pc support, help-desk support and teleconferencing. The most important skills for a technician support team leader are customer service, printers, and desktop support.

Pc support manager vs technician support team leader overview

PC Support ManagerTechnician Support Team Leader
Yearly salary$88,845$88,988
Hourly rate$42.71$42.78
Growth rate10%10%
Number of jobs69,681142,576
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 56%
Average age4242
Years of experience22

Pc support manager vs technician support team leader salary

Pc support managers and technician support team leaders have different pay scales, as shown below.

PC Support ManagerTechnician Support Team Leader
Average salary$88,845$88,988
Salary rangeBetween $58,000 And $134,000Between $64,000 And $122,000
Highest paying City-San Mateo, CA
Highest paying state-New York
Best paying company-Chevron
Best paying industry-Technology

Differences between pc support manager and technician support team leader education

There are a few differences between a pc support manager and a technician support team leader in terms of educational background:

PC Support ManagerTechnician Support Team Leader
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Pc support manager vs technician support team leader demographics

Here are the differences between pc support managers' and technician support team leaders' demographics:

PC Support ManagerTechnician Support Team Leader
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 73.9% Female, 26.1%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc support manager and technician support team leader duties and responsibilities

Pc support manager example responsibilities.

  • Manage all VTC live video conferencing work with installation and setup of Polycom camera and FX/Spider phone voice over I.P.
  • Manage all their PC needs including Novell, Appleshare, electronic mail, network and local backups and all desktop support.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Include staffing, SLA objective setting and metrics trending.
  • Negotiate with vendors to adhere to establish technology and LAN budget.
  • Configure remote assistance and desktop connection over the LAN using policy.
  • Show more

Technician support team leader example responsibilities.

  • Manage a team SharePoint portal consisting of over 200 documents.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Support network connectivity issues for TCP/IP, RAS, VPN, DSL, and others.
  • Develop familiarity with Unix and Linux network operating systems.
  • Coordinate set up of POS equipment for new stores.
  • Experience in working with network diagnostic tools, DHCP, DNS
  • Show more

Pc support manager vs technician support team leader skills

Common pc support manager skills
  • Pc Support, 22%
  • Help-Desk Support, 16%
  • Teleconferencing, 13%
  • OS, 9%
  • Technical Issues, 9%
  • Virus Protection, 8%
Common technician support team leader skills
  • Customer Service, 11%
  • Printers, 5%
  • Desktop Support, 4%
  • Customer Support, 4%
  • Linux, 4%
  • Technical Issues, 3%

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