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The differences between player services representatives and associate customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a player services representative and an associate customer service representative. Additionally, an associate customer service representative has an average salary of $35,215, which is higher than the $28,843 average annual salary of a player services representative.
The top three skills for a player services representative include guest service, data entry and customer service. The most important skills for an associate customer service representative are patients, outbound calls, and customer inquiries.
| Player Services Representative | Associate Customer Service Representative | |
| Yearly salary | $28,843 | $35,215 |
| Hourly rate | $13.87 | $16.93 |
| Growth rate | -4% | -4% |
| Number of jobs | 218,951 | 199,751 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 35% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Player service representatives enjoy a salary of around $36K per year and must have high school diplomas or bachelor's degrees. They provide the main links between a football team's locker room and unions in meetings. They are also responsible for encouraging the use of funds, and they are elected every two years.
An associate customer service representative is responsible for providing high customer service by assisting customers on their inquiries and concerns, as well as resolving and escalating high-level complaints to the supervisor or tenured customer service representative. Associate customer service representatives also process orders and payments from the customers, replacing defective items, and issuing refunds as needed. They must have excellent communication and organizational skills, especially on handling data processing procedures to the database for reference to customer concerns.
Player services representatives and associate customer service representatives have different pay scales, as shown below.
| Player Services Representative | Associate Customer Service Representative | |
| Average salary | $28,843 | $35,215 |
| Salary range | Between $22,000 And $36,000 | Between $26,000 And $46,000 |
| Highest paying City | Sacramento, CA | Washington, DC |
| Highest paying state | Massachusetts | Massachusetts |
| Best paying company | Diablo Country Club | Deutsche Bank |
| Best paying industry | Hospitality | Finance |
There are a few differences between a player services representative and an associate customer service representative in terms of educational background:
| Player Services Representative | Associate Customer Service Representative | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between player services representatives' and associate customer service representatives' demographics:
| Player Services Representative | Associate Customer Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 35.6% Female, 64.4% | Male, 35.1% Female, 64.9% |
| Race ratio | Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8% | Black or African American, 12.2% Unknown, 5.5% Hispanic or Latino, 21.0% Asian, 6.4% White, 54.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |