Post job

Pos technician vs lead support technician

The differences between pos technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pos technician and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $39,820 average annual salary of a pos technician.

The top three skills for a pos technician include pos systems, PC and technical support. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Pos technician vs lead support technician overview

POS TechnicianLead Support Technician
Yearly salary$39,820$95,420
Hourly rate$19.14$45.88
Growth rate10%10%
Number of jobs81,257115,952
Job satisfaction--
Most common degreeAssociate Degree, 45%Bachelor's Degree, 54%
Average age4242
Years of experience22

Pos technician vs lead support technician salary

Pos technicians and lead support technicians have different pay scales, as shown below.

POS TechnicianLead Support Technician
Average salary$39,820$95,420
Salary rangeBetween $24,000 And $65,000Between $64,000 And $140,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Google
Best paying industry-Technology

Differences between pos technician and lead support technician education

There are a few differences between a pos technician and a lead support technician in terms of educational background:

POS TechnicianLead Support Technician
Most common degreeAssociate Degree, 45%Bachelor's Degree, 54%
Most common majorComputer Information SystemsComputer Science
Most common collegeCarnegie Mellon UniversityStanford University

Pos technician vs lead support technician demographics

Here are the differences between pos technicians' and lead support technicians' demographics:

POS TechnicianLead Support Technician
Average age4242
Gender ratioMale, 80.4% Female, 19.6%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pos technician and lead support technician duties and responsibilities

Pos technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Install hardware and maintain software for PC point-of-sales systems.
  • Convert systems from IBM to NCR.
  • Provide both SQL database and DSL troubleshooting.
  • Work in conjunction with NCR to complete tasks.
  • Install and maintain CCTV and relate surveillance components.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Pos technician vs lead support technician skills

Common pos technician skills
  • POS Systems, 13%
  • PC, 8%
  • Technical Support, 7%
  • SQL, 6%
  • Point-of-Sales, 6%
  • Remote Support, 6%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

Browse computer and mathematical jobs