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Prior authorization representative vs patient care advocate

The differences between prior authorization representatives and patient care advocates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a prior authorization representative and a patient care advocate. Additionally, a prior authorization representative has an average salary of $38,726, which is higher than the $34,043 average annual salary of a patient care advocate.

The top three skills for a prior authorization representative include patients, customer service and outbound calls. The most important skills for a patient care advocate are patients, patient care, and PCA.

Prior authorization representative vs patient care advocate overview

Prior Authorization RepresentativePatient Care Advocate
Yearly salary$38,726$34,043
Hourly rate$18.62$16.37
Growth rate-4%-4%
Number of jobs55,498126,400
Job satisfaction--
Most common degreeHigh School Diploma, 24%Bachelor's Degree, 29%
Average age4040
Years of experience44

Prior authorization representative vs patient care advocate salary

Prior authorization representatives and patient care advocates have different pay scales, as shown below.

Prior Authorization RepresentativePatient Care Advocate
Average salary$38,726$34,043
Salary rangeBetween $29,000 And $51,000Between $22,000 And $51,000
Highest paying CityAttleboro, MASan Francisco, CA
Highest paying stateMassachusettsHawaii
Best paying companyNTT Data International L.L.C.Huntington Hospital
Best paying industryHealth CareManufacturing

Differences between prior authorization representative and patient care advocate education

There are a few differences between a prior authorization representative and a patient care advocate in terms of educational background:

Prior Authorization RepresentativePatient Care Advocate
Most common degreeHigh School Diploma, 24%Bachelor's Degree, 29%
Most common majorBusinessBusiness
Most common collegeHoward UniversityUniversity of Pennsylvania

Prior authorization representative vs patient care advocate demographics

Here are the differences between prior authorization representatives' and patient care advocates' demographics:

Prior Authorization RepresentativePatient Care Advocate
Average age4040
Gender ratioMale, 21.1% Female, 78.9%Male, 22.3% Female, 77.7%
Race ratioBlack or African American, 9.7% Unknown, 5.2% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.6% American Indian and Alaska Native, 0.7%Black or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 20.2% Asian, 6.8% White, 55.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between prior authorization representative and patient care advocate duties and responsibilities

Prior authorization representative example responsibilities.

  • Manage inbound/outbound calls for medical personnel and patients, along with computerize data entry to regulate proper distribution of prescription medication.
  • Utilize knowledge of physician office policies, CPT and ICD-9 coding, procedures, and equipment.
  • Provide compassion without judgment in regards to patient's finances.
  • Determine if CPT and ICD-10 codes are correct and qualify for coverage.
  • Review all daily EDI reports to make sure claims are being accept properly.
  • Perform chart audits via EMR, prepare medical records for subpoenas, general requests.
  • Show more

Patient care advocate example responsibilities.

  • Communicate with insurance companies on a continuous basis to ensure hospital reimbursement and attain authorization for home and rehabilitation services.
  • Answer questions relate to pharmacy benefits while maintaining HIPAA confidentiality, productivity standards, and performance guidelines.
  • Assist patients with bathroom needs - bedside commode, bedpan, urinal, catheter care.
  • Know how to do lab work such as strep and flu testing, drawing blood, and EKG's.
  • Assist in all medical needs (CBG's, vitals, bathing, bed changes, EKG's).
  • Place catheters in patients of all ages and genders.
  • Show more

Prior authorization representative vs patient care advocate skills

Common prior authorization representative skills
  • Patients, 26%
  • Customer Service, 8%
  • Outbound Calls, 5%
  • Medical Terminology, 4%
  • Data Entry, 4%
  • Insurance Coverage, 4%
Common patient care advocate skills
  • Patients, 34%
  • Patient Care, 20%
  • PCA, 7%
  • Social Work, 4%
  • HIPAA, 3%
  • Vital Signs, 3%

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