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Prior authorization representative vs volunteer patient representative

The differences between prior authorization representatives and volunteer patient representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a prior authorization representative and a volunteer patient representative. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $38,726 average annual salary of a prior authorization representative.

The top three skills for a prior authorization representative include patients, customer service and outbound calls. The most important skills for a volunteer patient representative are patients, training sessions, and emotional support.

Prior authorization representative vs volunteer patient representative overview

Prior Authorization RepresentativeVolunteer Patient Representative
Yearly salary$38,726$42,036
Hourly rate$18.62$20.21
Growth rate-4%-4%
Number of jobs55,49864,027
Job satisfaction--
Most common degreeHigh School Diploma, 24%Bachelor's Degree, 67%
Average age4040
Years of experience44

Prior authorization representative vs volunteer patient representative salary

Prior authorization representatives and volunteer patient representatives have different pay scales, as shown below.

Prior Authorization RepresentativeVolunteer Patient Representative
Average salary$38,726$42,036
Salary rangeBetween $29,000 And $51,000Between $34,000 And $51,000
Highest paying CityAttleboro, MA-
Highest paying stateMassachusetts-
Best paying companyNTT Data International L.L.C.-
Best paying industryHealth Care-

Differences between prior authorization representative and volunteer patient representative education

There are a few differences between a prior authorization representative and a volunteer patient representative in terms of educational background:

Prior Authorization RepresentativeVolunteer Patient Representative
Most common degreeHigh School Diploma, 24%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeHoward UniversityUniversity of Pennsylvania

Prior authorization representative vs volunteer patient representative demographics

Here are the differences between prior authorization representatives' and volunteer patient representatives' demographics:

Prior Authorization RepresentativeVolunteer Patient Representative
Average age4040
Gender ratioMale, 21.1% Female, 78.9%Male, 60.3% Female, 39.7%
Race ratioBlack or African American, 9.7% Unknown, 5.2% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.6% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between prior authorization representative and volunteer patient representative duties and responsibilities

Prior authorization representative example responsibilities.

  • Manage inbound/outbound calls for medical personnel and patients, along with computerize data entry to regulate proper distribution of prescription medication.
  • Utilize knowledge of physician office policies, CPT and ICD-9 coding, procedures, and equipment.
  • Provide compassion without judgment in regards to patient's finances.
  • Determine if CPT and ICD-10 codes are correct and qualify for coverage.
  • Review all daily EDI reports to make sure claims are being accept properly.
  • Perform chart audits via EMR, prepare medical records for subpoenas, general requests.
    • Show more

Volunteer patient representative example responsibilities.

  • Select by leading service coordinator to manage leadership training, and performance evaluations.
  • Create PowerPoint presentations and forms to support the committee s goals.
  • Present excellent music ministry and assist with setting up sound equipment.
  • Provide an effective urban ministry experience that transforms lives, influences churches and communities.
  • Preach the good word of god through tough climate, conditions and tough enviroment.
  • Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.
    • Show more

Prior authorization representative vs volunteer patient representative skills

Common prior authorization representative skills
  • Patients, 26%
  • Customer Service, 8%
  • Outbound Calls, 5%
  • Medical Terminology, 4%
  • Data Entry, 4%
  • Insurance Coverage, 4%
Common volunteer patient representative skills
  • Patients, 49%
  • Training Sessions, 15%
  • Emotional Support, 14%
  • Spanish Language, 5%
  • Presentation, 3%
  • Patient Care, 3%

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Updated January 8, 2025

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