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The differences between process associates and claims assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a process associate, becoming a claims assistant takes usually requires 2-4 years. Additionally, a process associate has an average salary of $37,954, which is higher than the $36,487 average annual salary of a claims assistant.
The top three skills for a process associate include patients, customer service and extraction. The most important skills for a claims assistant are customer service, data entry, and photocopying.
| Process Associate | Claims Assistant | |
| Yearly salary | $37,954 | $36,487 |
| Hourly rate | $18.25 | $17.54 |
| Growth rate | -5% | -3% |
| Number of jobs | 27,408 | 8,971 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 43% |
| Average age | 51 | 44 |
| Years of experience | 6 | 4 |
Process Associates are responsible for maintaining, monitoring, and improving the production processes for manufacturing organizations. They are responsible for inspecting existing processes to guide system upgrades, servicing production equipment, maintaining supplies and inventory, and adhering to safety and quality regulations for production processes. Process associates also write production process reports and help to troubleshoot issues pertinent to processes. They must be detailed oriented and possess technical knowledge of mechanical processes. A goof process associate will maintain the smooth running to achieve cost reduction and production rate improvement.
A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.
Process associates and claims assistants have different pay scales, as shown below.
| Process Associate | Claims Assistant | |
| Average salary | $37,954 | $36,487 |
| Salary range | Between $22,000 And $63,000 | Between $30,000 And $44,000 |
| Highest paying City | South San Francisco, CA | Hartford, CT |
| Highest paying state | California | Connecticut |
| Best paying company | McKinsey & Company Inc | National General Insurance |
| Best paying industry | - | Government |
There are a few differences between a process associate and a claims assistant in terms of educational background:
| Process Associate | Claims Assistant | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between process associates' and claims assistants' demographics:
| Process Associate | Claims Assistant | |
| Average age | 51 | 44 |
| Gender ratio | Male, 43.3% Female, 56.7% | Male, 19.5% Female, 80.5% |
| Race ratio | Black or African American, 6.9% Unknown, 4.0% Hispanic or Latino, 14.7% Asian, 6.6% White, 67.2% American Indian and Alaska Native, 0.6% | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 11% |