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The differences between product support managers and associate product managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a product support manager, becoming an associate product manager takes usually requires 8-10 years. Additionally, a product support manager has an average salary of $96,155, which is higher than the $89,963 average annual salary of an associate product manager.
The top three skills for a product support manager include customer service, customer support and customer inquiries. The most important skills for an associate product manager are product management, project management, and user stories.
| Product Support Manager | Associate Product Manager | |
| Yearly salary | $96,155 | $89,963 |
| Hourly rate | $46.23 | $43.25 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,410 | 107,763 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 80% |
| Average age | 42 | 39 |
| Years of experience | 2 | 10 |
Product support managers are management professionals who are responsible for managing the activities related to product support for an organization. These managers must lead a team of professionals to meet all the objectives of the organization by ensuring product quality control and rectifying any potential issues. They are required to attend and participate in business meetings so that they can suggest innovative support strategies to increase the recognition of their products. Product support managers must also assist in resolving customer complaints by facilitating the communications between their clients and the organization.
An associate product manager is someone who assists the product development teams in the development of new product features. The duties of an associate include formulation of product strategies, collection of quantitative product data, and interpretation of consumer feedback. The requirements to qualify for the position include a bachelor's degree in computer science, marketing, business management, or a related field, the ability to maintain strong customer relations, and excellent communication skills.
Product support managers and associate product managers have different pay scales, as shown below.
| Product Support Manager | Associate Product Manager | |
| Average salary | $96,155 | $89,963 |
| Salary range | Between $68,000 And $134,000 | Between $65,000 And $122,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Apple | Meta |
| Best paying industry | Technology | Start-up |
There are a few differences between a product support manager and an associate product manager in terms of educational background:
| Product Support Manager | Associate Product Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 80% |
| Most common major | Business | Business |
| Most common college | Stanford University | University of Georgia |
Here are the differences between product support managers' and associate product managers' demographics:
| Product Support Manager | Associate Product Manager | |
| Average age | 42 | 39 |
| Gender ratio | Male, 80.2% Female, 19.8% | Male, 45.0% Female, 55.0% |
| Race ratio | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.3% White, 55.7% American Indian and Alaska Native, 0.4% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 10% |