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The differences between product support managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a product support manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a product support manager has an average salary of $96,155, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a product support manager include customer service, customer support and customer inquiries. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Product Support Manager | Certified Medical Technician | |
| Yearly salary | $96,155 | $38,859 |
| Hourly rate | $46.23 | $18.68 |
| Growth rate | 10% | 5% |
| Number of jobs | 147,410 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 28% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
Product support managers are management professionals who are responsible for managing the activities related to product support for an organization. These managers must lead a team of professionals to meet all the objectives of the organization by ensuring product quality control and rectifying any potential issues. They are required to attend and participate in business meetings so that they can suggest innovative support strategies to increase the recognition of their products. Product support managers must also assist in resolving customer complaints by facilitating the communications between their clients and the organization.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Product support managers and certified medical technicians have different pay scales, as shown below.
| Product Support Manager | Certified Medical Technician | |
| Average salary | $96,155 | $38,859 |
| Salary range | Between $68,000 And $134,000 | Between $28,000 And $53,000 |
| Highest paying City | San Francisco, CA | Denton, TX |
| Highest paying state | California | Alaska |
| Best paying company | Apple | Favorite Healthcare Staffing |
| Best paying industry | Technology | Health Care |
There are a few differences between a product support manager and a certified medical technician in terms of educational background:
| Product Support Manager | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | Stanford University | University of Connecticut |
Here are the differences between product support managers' and certified medical technicians' demographics:
| Product Support Manager | Certified Medical Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 80.2% Female, 19.8% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.3% White, 55.7% American Indian and Alaska Native, 0.4% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 8% |