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The differences between production support analysts and analyst leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support analyst, becoming an analyst lead takes usually requires 4-6 years. Additionally, an analyst lead has an average salary of $95,264, which is higher than the $74,571 average annual salary of a production support analyst.
The top three skills for a production support analyst include application support, management system and java. The most important skills for an analyst lead are analytics, data analysis, and project management.
| Production Support Analyst | Analyst Lead | |
| Yearly salary | $74,571 | $95,264 |
| Hourly rate | $35.85 | $45.80 |
| Growth rate | 10% | 9% |
| Number of jobs | 178,536 | 122,353 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 66% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
A production support analyst is responsible for supporting the information technology team on improving network infrastructures, performing systems configurations, and resolving technical issues. Production support analysts inspect inconsistencies on network systems, strategizing techniques to stabilize and maintain the efficiency of various software applications and hardware tools. They analyze the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. A production support analyst also creates reports on system findings for reference, including recommendations to prevent the reoccurrence of glitches and defects.
The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.
Production support analysts and analyst leads have different pay scales, as shown below.
| Production Support Analyst | Analyst Lead | |
| Average salary | $74,571 | $95,264 |
| Salary range | Between $61,000 And $90,000 | Between $74,000 And $122,000 |
| Highest paying City | Redmond, WA | San Francisco, CA |
| Highest paying state | Delaware | California |
| Best paying company | Meta | |
| Best paying industry | Finance | Finance |
There are a few differences between a production support analyst and an analyst lead in terms of educational background:
| Production Support Analyst | Analyst Lead | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 66% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between production support analysts' and analyst leads' demographics:
| Production Support Analyst | Analyst Lead | |
| Average age | 42 | 43 |
| Gender ratio | Male, 66.7% Female, 33.3% | Male, 62.4% Female, 37.6% |
| Race ratio | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |